Lagnes Vacation Packages

This hotel is a true gem in Avignon. I stayed for one night and wish I could have stayed longer to enjoy the property. My room was comfortable with a great AC, a little balcony, and stocked with an array of high end bath products. The central garden was a beautiful spot to rest after a day of walking around. The star of the hotel, though, is the gentleman who oversees the property. He was incredibly kind and helpful, going out of his way to give recommendations, make reservations, and ensure the guests felt well taken care of. I will return on my next visit to Avignon.

We arrived to a room that wasn’t ready at our confirmed 4pm check-in. The bathroom dispensers were empty — we had to call down to have them filled. On arrival a charcuterie and cheese board was brought to us; no one mentioned it cost €66 until it appeared on the bill. The real problem was the heat. With the AC set to 18°C, my own thermometer read 28°C overnight and 26°C the next day. Two nights of barely sleeping. When I raised it with the manager the following morning, she was dismissive from the outset — no apology, no goodwill, just an insistence that nothing was wrong and that 18°C isn’t realistic in a Provençal summer. I never asked for 18. I asked for a room cooler than the air outside at night. The only thing offered in person was a €200 suite upgrade. Paying more for air conditioning I’d already booked wasn’t something I was willing to do. A free same-category room came later via Expedia; we’d already unpacked and stayed put. Equipment fails. The response to it is what separates a five-star property from a nice building. Avoid in summer unless heat doesn’t bother you.

Lovely spacious room for a family of four. So close to the train station for an overnight stay. Very friendly and helpful staff. Easy walk into the old port for sight seeing. Very beautiful and comfortable room. Would happily book again.