Indoor pool, open 8:00 AM to 10:00 PM, sun loungers

Reviews of Best Western Plus Lafayette Hotel University Area

2.5 out of 5

Reviews

7.8

Good

Rating 10 - Excellent. 73 out of 197 reviews" "
Rating 8 - Good. 53 out of 197 reviews" "
Rating 6 - Okay. 41 out of 197 reviews" "
Rating 4 - Poor. 21 out of 197 reviews" "
Rating 2 - Terrible. 9 out of 197 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ashlyn

Liked: Property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Hector

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and quiet place
Stayed 1 night in Mar 2024

6/10 Okay

Kaydra

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
The pool was nice for kids. The street noise from the highway was very loud. The bathroom was dated and dirty. Tub did not drain. We had to get a new room bc the first room smelled like someone had had a fire in there.
Stayed 1 night in Feb 2024

10/10 Excellent

Foxykitty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice! Loved the stay!
Stayed 1 night in Feb 2024

10/10 Excellent

Jody

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for what I needed and upgrade was noticeable
Stayed 2 nights in Jan 2024

10/10 Excellent

Ron

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is great at how close it is to a store, restaurants and gas stations.
Stayed 2 nights in Jan 2024

8/10 Good

Bryan, Jeffersonville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2024

6/10 Okay

Michel

Stayed 2 nights in Dec 2023

6/10 Okay

Verified traveller

Stayed 1 night in Dec 2023

8/10 Good

Kayla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was nice a variety of food and hot food was hot and cold stuff was cold and was very good, we wasnt disturbed whole we stayed and the room was cleaned nicely, very nice staff.
Stayed 1 night in Dec 2023

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Maggie

Stayed 1 night in Dec 2023

4/10 Poor

Ginger

Liked: Cleanliness, staff & service
Our room felt like we were staying on the highway - could help if windows were reinforced
Stayed 1 night in Nov 2023

4/10 Poor

Heidi

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
We spoke to staff our first morning about the light in the bathroom not working and simply requested towels, neither was completed when we returned to our room. When we spoke to a staff member we were told "there's nothing I can do now, I'll leave a note". We spoke with someone again the next morning who assured us he would take care of it personally that day and it never happened. We used the flashlight on our cellphone to shower. And there was mold on the ceiling of the shower.
Stayed 2 nights in Nov 2023

10/10 Excellent

Pamela

Stayed 1 night in Nov 2023

10/10 Excellent

Donald

Liked: Cleanliness, staff & service
Very quiet property. Very pleasant person checked me in
Stayed 1 night in Nov 2023

6/10 Okay

wesley

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Nov 2023

6/10 Okay

Patrick

Liked: Cleanliness, staff & service
Stayed 3 nights in Nov 2023

10/10 Excellent

MARK

Stayed 1 night in Nov 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not bad hotel, good area
Nice hotel. Good breakfast. Couple issues, one of the smoke alarms was beeping in one room and couldn't get it turned off both nights we were there. Also the front desk attendant told me he couldn't process our tax-exempt form.
Stayed 2 nights in Nov 2023

6/10 Okay

GARRETT

Disliked: Amenities, property conditions & facilities
Overall this hotel was fine. The hallways had a weird smell but the room was decent and beds were comfortable. One of the nightside plugs didn't work and the coffee cups in the room didn't have holes in them to drink from which was weird. The shampoo and body wash all smelled like pure oranges so unless you want to smell like a fruit tree, I'd bring your own. The free breakfast was pretty terrible and I ended up going elsewhere. In my room I could hear people walking around above me which was very annoying. Overall, wouldn't recommend staying here especially for the price.
Stayed 2 nights in Nov 2023

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

8/10 Good

Cynthia

Travelled with family, Business traveller
Liked: Amenities, property conditions & facilities
We were able to get a handicap room on arrival
Stayed 2 nights in Nov 2023

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything in the room was crisp and new, and the hotel in general was very clean and comfortable.
Stayed 2 nights in Oct 2023

6/10 Okay

Maggie

Business traveller
Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Oct 2023

8/10 Good

Craig

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Hotel lobby area and the room were very clean fresh.
Stayed 2 nights in Oct 2023

2/10 Terrible

Bianca

Disliked: Cleanliness, staff & service, property conditions & facilities
Room was unsanitary and dirty. Looked like someone did a quickie and left. Loitering in the lobby and manager was not aware of the room not being clean. Tub was old
Stayed 2 nights in Oct 2023

6/10 Okay

Nancy

Travelled with family
The hotel was okay, just very overpriced.
Stayed 2 nights in Oct 2023

8/10 Good

Donald

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

6/10 Okay

Thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pool is not usable, needs some major attention.
The hotel itself was fine and had a better than average breakfast, but our main reason for picking this hotel for our 3 night stay was because they had a pool and we intended on using it every day that we were there. The pool was very murky, you couldn't see the botton clearly, and it was very cold, way too cold for an indoor pool. Hence, we were quite disappointed with our stay.
Stayed 3 nights in Oct 2023

10/10 Excellent

DIANE

Stayed 1 night in Oct 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Comfortable and clean.
Clean and comfortable. Staff friendly and helpful. Easy access to Lafayette. Would definitely recommend.
Stayed 2 nights in Sep 2023

8/10 Good

Rob

Stayed 2 nights in Sep 2023

8/10 Good

Janiel L

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Bfst service was ok but the buffet ran out several times and we had to point it out to the staff. The room was not cleaned each day. The price and location was good. The bfst was good.
Stayed 3 nights in Sep 2023

10/10 Excellent

Jackie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Better than expected
It was a great visit and better than expected in cleanliness and comfort.
Stayed 1 night in Sep 2023

8/10 Good

Nathan

Business traveller, Travelled with partner
Liked: Amenities
Price was decent, for what it was. Could use some reno.
Stayed 4 nights in Sep 2023

8/10 Good

Bruce

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Sep 2023

8/10 Good

Izumi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

8/10 Good

Maureen

Stayed 2 nights in Sep 2023

4/10 Poor

Erin

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
It seems nice enough upon arrival in lobby but upon getting into our 1st room, the refrigerator was sitting in the middle of the room leaking water all over the floor, they apologized and switched us to another room. The 2nd room was disgusting, specifically the beds. They were both made, but I could immediately see dirt and makeup on the pillows, I pulled back the sheets and was utterly disgusted. There were large soiled areas as well as dirt, makeup and a few other unknown substances all over the sheets. The towels were folded but looked dirty. I called the front desk requested all new bedding, but after waiting a while decided I couldn’t stay in that room. We went back down to the front desk and young lady was nice and provided us with another room (3rd times a charm right?). Upon entry to our 3rd room it smelled of cigarette smoke/dirty ashtray. Otherwise the room appeared to be nice enough & the sheets seemed clean, but when we walked into the bathroom, the entire ceiling as well as the grout had black mold spots all over. To top it off, were charged 4 times the normal rate because it was Purdue’s Family weekend and demand was high. I would hope someone in Best Western Management would read this review so that they can improve their cleaning and room inspection practices.
Stayed 2 nights in Sep 2023
Response from Dan on Sep 17, 2023
Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 Excellent

Edmond

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good spot and easy to get to.
Stayed 1 night in Sep 2023

8/10 Good

fred

Travelled with partner
Property offers good value for the price. There is nothing wrong with the property or the cleanliness, the staff is efficient and helpful. We did not use the pool or other amenities of the hotel. It was simply a quiet place to stay that was adequate for the 13 hours we were at the property. We will likely stay again next time we need a hotel in Lafayette, Indiana
Stayed 1 night in Sep 2023

4/10 Poor

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Kelly

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

4/10 Poor

Jen

Liked: Staff & service
Disliked: Cleanliness
It was a bit dirty
Stayed 1 night in Sep 2023
Response from Dan on Sep 6, 2023
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

6/10 Okay

Cynthia

Stayed 1 night in Aug 2023

8/10 Good

Vasu

Stayed 1 night in Aug 2023

6/10 Okay

Michael

Travelled with family
Liked: Property conditions & facilities, room comfort
It’s OK for the money.
Room was newly renovated. Bed was very comfortable. The bathroom could have been a little cleaner. The shower in particular, found some mold spots that shouldn’t be there. The only other issue is its proximity to Rt 65. The highway noise is very if you are on that side of the hotel. If I wasn’t so tired I may have been awakened by the noise.
Stayed 2 nights in Aug 2023

6/10 Okay

Amanda

Business traveller
Liked: Staff & service
Disliked: Cleanliness
Mold in the bathroom but everything else was great! Loved Kelly the receptionist. She was very kind and helpful
Stayed 2 nights in Aug 2023
Response from Dan on Sep 6, 2023
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

8/10 Good

David

Travelled with family
Liked: Cleanliness
Very clean room, nailed all the basics. Location not awesome right next to interstate but for some folks that may be a plus. Over priced for me, but I stayed on a busy weekend at Purdue so some of that is just supply/demand.
Stayed 1 night in Aug 2023