La Vega Vacation Packages

I did not receive the room that was advertised. My room was supposed to include a kitchen and two beds. I received a room with a single bed and no kitchen. The property stated they gave me a single bed because I was alone and felt I didn't need two beds. They refused to give me the room I paid for. I also asked to be moved closer to the front because I was alone and my room was in the back of the property. It was very dark at night and I had to walk alone. They refused to move me. Expedia was very slow to help with my concerns. Ultimately they were unable to get my room changed. An Expedia rep gave me 125 key credits. He said it was not a part of my refund but a compen

Been there a few times the last 4 years and the service from all staff is always above my expectations. The guest on the other hand, that keeps getting worst, always super loud, no courtesy or decency whatsoever. I had to decide this was my last time staying here when my family and I went for lunch and left out towels on chairs by the pool only to have one of the towels go missing. Explained the situation to guest service and they simply said id have to pay $20 for the missing towel card when checking out. Oh and the food was disgusting.

Tenen que tener personal de entretenimiento

La cama era muy cómoda. El buffet tenía pocas opciones de carnes y muy poco y hasta a veces sin mariscos

The resort was amazing my only issue was the room . The bathroom leak and their was a smell of mildew/mold