1 bedroom, premium bedding, pillowtop beds, in-room safe
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Reviews of Lake Hôtel Courchevel 1850

4 out of 5
Lake Hôtel Courchevel 1850
410 Rue Du Jardin Alpin, Courchevel

Reviews

6.8
Rating 10 - Excellent. 4 out of 15 reviews" "
Rating 8 - Good. 4 out of 15 reviews" "
Rating 6 - Okay. 3 out of 15 reviews" "
Rating 4 - Poor. 1 out of 15 reviews" "
Rating 2 - Terrible. 3 out of 15 reviews" "

6.8/10

Cleanliness

8.2/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Sergei, Dubai

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for money spent Team is friendly and helpful Coming back soon Best, Serge
Stayed 1 night in Mar 2024

2/10 Terrible

Fabio, royal oak

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Dec 2023
Response from Jérôme on Apr 11, 2024
Cher Fabio,Nous vous remercions pour votre retour à la suite de votre visite au Lake Hotel.Nous sommes désolé de savoir que votre séjour ne se soit déroulé comme vous l'auriez souhaité.Nous restons à votre entière disposition,Cordialement.Jérôme - Adjoint de direction

4/10 Poor

Sergey

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very depreciated property with terrible management and services. Personnel just do not care about the guests and do not even pretend to. Room was cleaned only at special repeated request, breakfast is uneatable. Feels like a no-hassle cheap hostel. First time in many years I made such a big mistake when choosing hotel.
Stayed 4 nights in Jan 2024

6/10 Okay

Allison

Liked: Staff & service
Disliked: Cleanliness
If you don’t value cleanliness and don’t mind stinky hallways, dirty rooms/floors; then you would enjoy your stay here because of the location around the property, access to ski rentals on property, ski in/out. Courchevel is a wonderful place and highly recommended. The town makes up for any short coming of the hotel. By the way hotel staff are was extremely helpful and kind as well. Just needs a deep clean and remodel.
Stayed 3 nights in Jan 2024
Response from Jérôme on Jan 10, 2024
Dear Allison,Thank you for your feedback following your stay at the Lake Hotel.We are delighted to read that you appreciated our location at the foot of the ski slopes facing the Biollay lake.We are also pleased to hear that our team was able to delight you with their welcome and availability.However, we are sorry if you have had any problems with cleanliness and will do our utmost to resolve them.We look forward to welcoming you again very soon.All the best.Jérôme - Executive Assistant

8/10 Good

Payal

Travelled with family
Liked: Cleanliness, staff & service
Loved the staff here more than anything else. Always smiling and ready to help and all spoke English very well. Room had enough space and location of room was very good. Breakfast had good options and having ski rental place on property was best thing. They need to work on creating more parking. That was the only issue. Having a hot tub or sauna would have been nice especially after being in the snow all day… it’s great for your body.
Stayed 3 nights in Dec 2023
Response from Jérôme on Jan 10, 2024
Dear Payal,Thank you for your feedback following your stay at the Lake Hotel.We are delighted to read that you appreciated our location at the foot of the ski slopes facing the Biollay lake.We are also pleased to hear that our team was able to delight you with their welcome and availability and that our breakfast met your expectations.However, we are sorry if you have had any problems with our parking spaces and will do our utmost to resolve them.We look forward to welcoming you again very soon.All the best.Jérôme - Executive Assistant

10/10 Excellent

Simon mach

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super
Super
Stayed 4 nights in Jan 2024
Response from Jérôme on Jan 26, 2024
Cher Simon,Nous vous remercions pour votre retour à la suite de votre passage au Lake Hotel.Nous sommes ravis d'apprendre que vous avez apprécié votre séjour parmi et espèrons avoir le plaisir de vous accueillir de nouveau très prochainement.Cordialement.Jérôme - Adjoint de direction

8/10 Good

Raphael

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Jérôme on Jan 23, 2024
Cher Raphael,Nous vous remercions pour votre retour et sommes ravis de constater que vous avez apprecié votre séjour au Lake Hotel.Au plaisir de vous accueillir à nouveau très prochainement.Cordialement.Jérôme - Adjoint de direction

2/10 Terrible

francis

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023
Response from Jérôme on Jan 10, 2024
Cher Francis,Nous vous remercions pour votre retour à la suite de votre passage au Lake Hotel.Nous restons néanmoins surpris par votre note finale et aurions aimés en discuter avec vous sur place.Nous restons à votre disposition,Cordialement.Jérôme - Adjoint de direction

8/10 Good

alejandro

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location location, location. Right next to the gondola, ski rental inside the property and the staff was super nice. The hotel is clean and nice, not super luxurious but with the great surroundings you don’t spend much time inside.
Stayed 1 night in Dec 2023
Response from Jérôme on Jan 10, 2024
Dear Alejandro,Thank you for your feedback following your stay at the Lake Hotel.We are delighted to read that you appreciated our location at the foot of the ski slopes facing the Biollay lake.We are also pleased to hear that our team was able to delight you with their welcome and availability.We look forward to welcoming you again very soon.All the best.Jérôme - Executive Assistant

10/10 Excellent

Marc

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top !
Personnel très accueillant et serviable. Superbe vue des chambres. Emplacement idéal pour Skier.
Stayed 2 nights in Dec 2023
Response from Jérôme on Dec 25, 2023
Cher Marc,Nous vous remercions pour votre retour à la suite de votre séjour au Lake Hotel.Nous sommes ravis de lire que vous avez apprecié notre emplacement au pied des pistes de ski à quelques pas des remontées mécaniques.Nous sommes également contents d'apprendre que notre équipe a réussi à vous enchanter par son accueil et sa disponibilité.Au plaisir de vous accueillir de nouveau très prochainement.Cordialement.Jérôme - Adjoint de direction