Outdoor pool, sun loungers

Reviews of Hilton San Diego Bayfront

4 out of 5
Hilton San Diego Bayfront
1 Park Blvd, San Diego, CA

Reviews

8.4

Very good

Rating 10 - Excellent. 853 out of 1498 reviews" "
Rating 8 - Good. 290 out of 1498 reviews" "
Rating 6 - Okay. 139 out of 1498 reviews" "
Rating 4 - Poor. 96 out of 1498 reviews" "
Rating 2 - Terrible. 120 out of 1498 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Trent

Liked: Cleanliness, staff & service, property conditions & facilities
Location to Petco park
Stayed 2 nights in Apr 2024

8/10 Good

tyler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

Alfonso, Santa Barbara

Stayed 6 nights in Apr 2024

8/10 Good

Geofrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Kyle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in downtown San Diego, right across from petco park and a few minute walk to the ferry to Coronado island
Stayed 3 nights in Mar 2024
Response from General Manager on Apr 22, 2024
Dear Kyle,Thank you so much for the five-star review. We are delighted to hear you were able to take advantage of our convenient location, and we hope you will visit us again soon.

10/10 Excellent

Justin

Travelled with family
Liked: Cleanliness, amenities
Excellent service and location was perfect!
Stayed 1 night in Apr 2024
Response from General Manager on Apr 22, 2024
Dear Justin,Thank you so much for the five-star review. We're happy you enjoyed our convenient location and world-class service, and we'll be sure to pass your compliments on to the team. We hope you'll visit us again soon!

4/10 Poor

Mingfu, Philadelphia

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
There is a daily "urban destination fee" of $39, which is on top of your Expedia payment. Basically this trick makes them appear cheaper than they really are in a search engine. Be aware!
Stayed 2 nights in Apr 2024
Response from General Manager on Apr 22, 2024
Dear Mingfu,Thank you for taking the time to leave a review. We apologize for any inconvenience faced and will use your feedback to help us improve the experience of future guests. Should you be in the area, we hope you will consider staying with us again.

10/10 Excellent

Kris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great value, excellent location.
Stayed 1 night in Apr 2024
Response from General Manager on Apr 19, 2024
Dear Kris,Thank you so much for choosing to stay with us at Hilton San Diego Bayfront. Our goal is to provide every guest with a wonderful experience, so we're thrilled we could deliver one for you. It's great to read you were able to take advantage of our convenient location during your stay. The pleasure was all ours, and we hope you'll choose to visit us again in the future.

10/10 Excellent

Chun-Nan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is nothing I can criticize.
Stayed 1 night in Apr 2024
Response from General Manager on Apr 16, 2024
Dear Chun-Nan,We appreciate you taking the time to share a review about your recent stay. We're glad to know you enjoyed your time with us at Hilton San Diego Bayfront. Thank you, and come back soon!

10/10 Excellent

Chun Yan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is located towards the end of the walkable pier path along the water which is fine. Garage parking have direct connection to the hotel lobby. My family enjoyed the nice outdoor pool with 2 hot tubs. The view from the city view room was spectacular. Would come back again.
Stayed 1 night in Apr 2024
Response from General Manager on Apr 18, 2024
Thank you so much for choosing to stay with us at Hilton San Diego Bayfront. Our goal is to provide every guest with a wonderful experience, so we're thrilled you enjoyed your visit. It's great to read you were able to take advantage of our plentiful amenities, beautiful views, and convenient location. The pleasure was truly ours, and we hope you'll choose to visit us again soon.

10/10 Excellent

Rey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s nice that it’s next to shore…
Stayed 2 nights in Apr 2024
Response from General Manager on Apr 14, 2024
Dear Rey,Thank you for your review and for giving us a perfect rating! We are delighted our fantastic location was the highlight of your stay, and we appreciate you mentioning its proximity to the beach. It was truly a pleasure having you here, and we hope you return soon!

8/10 Good

Budur

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property
Stayed 6 nights in Apr 2024
Response from General Manager on Apr 14, 2024
Dear Budur,Thank you for allowing Hilton San Diego Bayfront to host your recent stay. We're happy to hear you had an enjoyable visit, and that you appreciated our accommodations. We're grateful for your rating, and we hope to have the pleasure of your company the next time you're in the area.

10/10 Excellent

Ivan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 2 nights in Apr 2024
Response from General Manager on Apr 11, 2024
Dear Ivan,Thanks for choosing Hilton San Diego Bayfront. We appreciate you shining a spotlight on our great location near Gaslamp Quarter and Petco Park. Please stay with us again next time you travel to San Diego!

6/10 Okay

Monica

Business traveller
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
The room was not clean. I found dirty clothes in the drawers at the room.
Stayed 4 nights in Feb 2024
Response from General Manager on Apr 11, 2024
Dear Monica,While we thank you for being our guest and sharing your feedback, we hope you'll accept our sincerest apologies for the housekeeping concerns you encountered during your stay. We want to assure you that we do engage in deep cleaning processes, and we appreciate you informing us of a need to address our housekeeping policies and procedures. Thank you for your comments. We hope to see you again and impress you with our improvements.

10/10 Excellent

John

Stayed 5 nights in Mar 2024

10/10 Excellent

sihong

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very satisfied stay with this hotel. Clean room with very nice view from two big windows in this corner room on the 14th floor. Service was great.Called the front desk and responded quick.
Stayed 2 nights in Apr 2024
Response from General Manager on Apr 9, 2024
Dear Sihong, Thank you so much for choosing Hilton San Diego Bayfront. We are thrilled to learn you had a wonderful stay, and we are proud to have earned your five-star review. Your feedback is greatly appreciated, particularly your recognition of our cleanliness and great service. We hope you'll consider joining us again on your next trip to San Diego; it was a genuine pleasure hosting you.

2/10 Terrible

Leticia

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
I’ve stayed at this property multiple times but since my last stay it has drastically declined starting with under-staffing, the room had a stale stench that staff could not explain but a “regular” explained to us that the sewer system was not properly vented and sometimes it emits a foul smell making the bathroom area stink. I will never return to the Hilton Bayfront.
Stayed 3 nights in Mar 2024
Response from General Manager on Apr 9, 2024
Dear Leticia,Thank you so much for leaving feedback. We are disappointed to hear your last stay with us did not live up to your expectations, and we apologize for any inconvenience faced. We appreciate you sharing your concerns, which will help us improve the experience of future guests.

10/10 Excellent

Elsa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Rebecca

Liked: Property conditions & facilities
Nice place!
Stayed 1 night in Apr 2024
Response from General Manager on Apr 6, 2024
Dear Rebecca,We're so happy to know that you enjoyed your time with us overall! We trust that everything was in order for your stay and we hope to see you again soon.

8/10 Good

Diane

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay. Great location but disappointed in all the added fees the resort adds. Surcharges, resort fees and more$$$$
Stayed 2 nights in Mar 2024
Response from General Manager on Apr 6, 2024
Dear Diane,Thank you for taking the time to leave a review. We're very pleased to hear you enjoyed your stay, but apologize for any inconveniences caused by unexpected charges. We will use your feedback to improve the experience of future guests, and hope you'll come to visit us again soon!

6/10 Okay

carmina

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2024

10/10 Excellent

Emily, Norcross

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024

6/10 Okay

Nancy D

Travelled with family and small children
Easy walk to peco park
Stayed 4 nights in Mar 2024
Response from General Manager on Apr 6, 2024
Dear Nancy,Thanks for being our valued guest. We're pleased our convenient location near Petco Park worked well for your trip. If there is anything we could have done better, please feel free to share your feedback. Safe travels, and come back again.

10/10 Excellent

Chanpreet

Liked: Cleanliness, staff & service, property conditions & facilities
Great location friendly staff
Stayed 3 nights in Mar 2024
Response from General Manager on Apr 6, 2024
Dear Chanpreet,Thank you for taking the time to leave a review. We are very pleased to hear you enjoyed our convenient and strategic location and hard-working team here at Hilton San Diego Bayfront. We have passed on your compliments, and hope you'll visit us again.

10/10 Excellent

Linyong

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay at Hilton Bay front a lot, the staffs are very quick in response, and the restaurants are fine.
Stayed 1 night in Mar 2024
Response from General Manager on Apr 6, 2024
Dear Linyong,Thank you for sharing your experience at Hilton San Diego Bayfront! We're thrilled you had a great stay and appreciated our efficient team and dining options. We strive for prompt service and are glad it made a positive impact. Our team looks forward to welcoming you back for another five-star experience!

10/10 Excellent

Jesus

Stayed 3 nights in Mar 2024

8/10 Good

Adora

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

6/10 Okay

Maurice M

Stayed 2 nights in Mar 2024

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful place and good service
Stayed 1 night in Mar 2024
Response from General Manager on Apr 2, 2024
Dear Richard,Thank you for sharing your experience at Hilton San Diego Bayfront! We're delighted you found our establishment beautiful and enjoyed our hospitality. Our team is excited to welcome you back for another wonderful stay.

10/10 Excellent

Noelani

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Donna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a beautiful place to stay in
Stayed 1 night in Mar 2024
Response from General Manager on Apr 2, 2024
Dear Donna,Thank you for your compliments on our beautiful property! We're glad you enjoyed your visit, and we look forward to hosting you again at Hilton San Diego Bayfront.

10/10 Excellent

Juan

Stayed 2 nights in Mar 2024

10/10 Excellent

Mario

Travelled with family
Chutiwat went above and beyond to make our check in smooth and easy.
Stayed 1 night in Mar 2024
Response from General Manager on Apr 2, 2024
Dear Mario,Your excellent rating of Hilton San Diego Bayfront is greatly appreciated! Chutiwat will be delighted to be commended for making your check-in experience smooth and simple. We trust that the rest of your visit was enjoyable as well, and we hope you'll return.

10/10 Excellent

William Moffatt

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the views and that it was on the Bayfront, as well as the cleanliness and the opportunity it allowed for exploration. We also got a very good deal from Expedia, and if it’s during the off season I would recommend this hotel to anyone (just because it gets busy during Comic-Con, being right next to the convention center).
Stayed 4 nights in Mar 2024
Response from General Manager on Mar 29, 2024
Dear William,Thank you for choosing Hilton San Diego Bayfront and sharing your lovely five-star review. We are delighted to hear how much you enjoyed our beautiful views and clean accommodations. We look forward to welcoming you back for many more memorable visits.

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024

2/10 Terrible

Santosh

Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service
Staff rude. Not for family with kids.
Stayed 2 nights in Mar 2024
Response from General Manager on Mar 29, 2024
Dear Santosh,Thank you for staying with us and for taking a moment to let us know about your experience. We are disappointed your visit was not as expected. We sincerely apologize for the inconvenience and will address these matters swiftly, as we aim to provide only the best for our guests. We hope you will consider staying with us the next time you visit San Diego for an improved stay.

8/10 Good

Monica

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of the hotel was in a weird industrial area
Stayed 1 night in Mar 2024
Response from General Manager on Mar 29, 2024
Dear Monica,Thank you for staying with us and taking a moment to let us know about your experience. We are glad you enjoyed your time overall. It was an honor having you as our guest, and we hope you will consider staying with us again the next time you visit San Diego.

10/10 Excellent

Chad

Travelled with family
Bit pricey for the area…
Stayed 2 nights in Mar 2024
Response from General Manager on Mar 27, 2024
Dear Chad,We greatly appreciate your feedback. Your perspective is valued, and we're committed to continuously improving. We hope you'll consider giving us another chance to exceed your expectations in the future.

10/10 Excellent

Kirk C

Stayed 1 night in Mar 2024

10/10 Excellent

Mishar

Liked: Cleanliness, staff & service, property conditions & facilities
Will definitely go back ❤️
Stayed 1 night in Mar 2024
Response from General Manager on Mar 27, 2024
Dear Mishar,Thanks for visiting Hilton San Diego Bayfront. Our team is thrilled you had such a wonderful stay that you are planning to return! We hope to see you soon!

10/10 Excellent

Nataliia

Stayed 3 nights in Mar 2024

8/10 Good

Sree

Liked: Cleanliness, staff & service, property conditions & facilities
Waterfront, connected to long walking path and great restaurants in walking distance.
Stayed 3 nights in Mar 2024
Response from General Manager on Mar 27, 2024
Dear Sree,Thank you for sharing your experience with us! We're thrilled you enjoyed our waterfront location, conveniently linked to a scenic walking path and fantastic dining options nearby. It was a pleasure to have you stay with us, and we can't wait to welcome you back to Hilton San Diego Bayfront for another delightful stay.

10/10 Excellent

Tina

Stayed 2 nights in Feb 2024

10/10 Excellent

Steven D

Stayed 2 nights in Feb 2024

10/10 Excellent

Janet, Columbia Falls

Travelled with partner
Overall it was great. In the beginning we weren’t clear on the use of the card for the parking. No big deal.
Stayed 2 nights in Mar 2024
Response from General Manager on Mar 17, 2024
Dear Janet,Thank you for choosing Hilton San Diego Bayfront! We're glad your overall stay was pleasant, and we look forward to seeing you again soon.

10/10 Excellent

Kin

Liked: Cleanliness, staff & service, property conditions & facilities
I love the place where they allow pets and with an area where my dog can run around and do his thing. Easy access to all the dining and shopping. Plus the scenery overlooking the bay as I love watching sailboats and naval ships come by. Will always stay here when I need a vacation in town.
Stayed 2 nights in Mar 2024
Response from General Manager on Mar 15, 2024
Dear Kin,Thank you for your stay at Hilton San Diego Bayfront as well as your wonderful review. We know that our furry friends are part of the family so we are happy to help accommodate your needs to have them join you. There's no greater compliment than hearing you enjoy your time with us so much you will be staying with us on future trips to the area. We look forward to seeing you again soon.

10/10 Excellent

Ghous

Liked: Cleanliness, staff & service, property conditions & facilities
absolutely amazing location with the beautiful sunset
Stayed 1 night in Mar 2024
Response from General Manager on Mar 13, 2024
It was truly a pleasure to welcome you to Hilton San Diego Bayfront during your recent visit. We're thrilled to hear we were able to deliver a positive experience and that you appreciated our wonderful location and the opportunity to view the beautiful sunset. Thank you for sharing your kind comments, and we hope to host your next visit to the area.

8/10 Good

Jacalyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like this property a lot. My only issue was there was no safe in the room.
Stayed 3 nights in Mar 2024
Response from General Manager on Mar 12, 2024
Dear Jacalyn,Thank you for allowing Hilton San Diego Bayfront to host your recent visit. We're delighted to hear you had an enjoyable experience. However, we're sorry you were disappointed that we do not provide in-room safes but we do value your feedback. We're grateful for your review, and we hope to have the pleasure of your company the next time you're in the area.

10/10 Excellent

Hanne

Stayed 2 nights in Mar 2024