"The staff was so friendly that compensated for everything else. We had an unfortunate event on our first night with Housekeeping, and they tried to compensate us as much as possible, kindness and attention was our favorite reaction from all their personnel, from cart drivers, restaurants, SPAs, and the stars were the reception team. Alonso is a great asset for this property, he made us want to come back and resolved every request we had. Great property, PURA VIDA! Memorable experience for our...