Reception

Reviews of Amor Arenal Adults Friendly

4.5 out of 5
Amor Arenal Adults Friendly
7 Km West of Downtown La Fortuna, Route 142, La Fortuna, Alajuela

Reviews

10

Exceptional

Rating 10 - Excellent. 207 out of 218 reviews" "
Rating 8 - Good. 9 out of 218 reviews" "
Rating 6 - Okay. 2 out of 218 reviews" "
Rating 4 - Poor. 0 out of 218 reviews" "
Rating 2 - Terrible. 0 out of 218 reviews" "

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Destiny

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and relaxing I’d definitely visit again!
Stayed 2 nights in Apr 2024

10/10 Excellent

Simon, Long Beach

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s an extraordinary place. Beautifully designed property, extremely comfortable, with fantastic staff, some of the best hotel staff we’ve met in the world. The food is inventive and great as is the drink selection. I really can’t say enough good things about the place it’s truly exceptional.
Stayed 3 nights in Apr 2024

10/10 Excellent

Audrey

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible! Had the most wonderful stay and highly, highly recommend this resort.
Stayed 2 nights in Mar 2024

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing!
Stayed 5 nights in Dec 2023

10/10 Excellent

Itay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic…very relaxing, amazing service, beautiful view of the volcano. This was our second trip to Amor Arenal and loved it as much as the first visit. Pura Vida 🌴
Stayed 2 nights in Jan 2024

10/10 Excellent

Aran

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning 5 star luxury
Stayed 2 nights in Jan 2024

10/10 Excellent

Maria Dionne

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was one of the best hotels I have stayed in. The staff was so helpful and the property was beautiful. I will definitely stay here again when I visit Costa Rica.
Stayed 1 night in Jan 2024

10/10 Excellent

Bin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very enjoyable stay in a room with the stunning volcano view.
Stayed 1 night in Dec 2023

10/10 Excellent

Jaclyn, Tampa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing place and worth every penny. The service, view, villa, and location is outstanding. We look forward to going again and plan to spend more days.
Stayed 2 nights in Dec 2023

10/10 Excellent

Sachin

Stayed 2 nights in Dec 2023

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Property is unmatched! The customer service, the rooms, the grounds, everything was perfect. It is close to downtown area but still get that secluded feel. It’s definitely a hotel to enjoy your company as there is not much to do unless you leave the hotel but definitely a good spot for one or two nights.

10/10 Excellent

Jiang

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very professional and friendly staff in this hotel, great hospitality, room facilities are excellent
Stayed 3 nights in Dec 2023

10/10 Excellent

claudelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

STEVEN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was honestly one of the best vacations we have ever been on. The hotel was definitely 5 stars. The room was something out of a magazine and the grounds are beautiful and lush. The fact that the hotel only has 30 or so casitas, makes it feel like you have the whole resort to yourself sometimes. The free breakfast was always the highlight of our day as we tried all the wonderfully delicious options with the costarican breakfast being our favorite. The staff was also very helpful at all times. Anything we needed, all we had to do was ask and they would see it done. Ronald our service was terrific, Carlos and Jogebeth were fantastic concierge. Steven, Mauricio, Kelvin and Cindy were also some who contributed to our beautiful vacation. The casitas all have an amazing jacuzzi that we used every day, even in the rain. And speaking of rain, it did rain every day of our vacation but it never stopped us from venturing to town for dinner or to the waterfalls and hanging bridges. The rain was just as beautiful. Thank you all for making this the best time ever. We hope to be back very soon.
Stayed 5 nights in Dec 2023

10/10 Excellent

Jeremy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is AMAZING! Everything from food, the room, the staff and surrounding facilities are fantastic. Each casita is secluded enough that you really dont know anyone else is around. The views from the casita are unbelievable. The staff here is amazing. They will do everything in their power to make sure you have the best stay.
Stayed 5 nights in Nov 2023

8/10 Good

Eunice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

10/10 Excellent

m bulent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exellent
Stayed 1 night in Nov 2023

10/10 Excellent

Jane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and staff is amazing. So friendly and helpful.
Stayed 3 nights in Nov 2023

10/10 Excellent

Yetunde

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow!Wow!Wow! What a spectacular experience at Amor Arenal!!!!!!!! From the moment I arrived at the reception desk to my departure I enjoyed every single aspect of the resort. The staff are exceptional!!!!!!! Everyone is so pleasant, helpful, and accommodating!!! Jogebeth pleasantly greeted me at the reception desk and explanation everything I needed to know. She is very warm, patient, and has superb customer service. She also had great suggestions for things to do on and off the resort. I’ve been to nearly 60 countries and my room at Amor Arenal was definitely top 3 rooms I’ve ever stayed in. It was magical and equipped with everything even a humidifier and kettlebells!!!!!!! I really felt so comfortable and at home!!!!! Jogebeth was also so kind and decorated my room for my birthday!!!!!! I greatly appreciate her making it a special surprise!!!!!! Thank you very much!!!! The service at the restaurants was top tier! The staff at the spa were all so lovely and the massage was super relaxing & enjoyable!!!! I also really liked the free yoga session!!!! Great way to begin my morning!!! The pools and gym were very nice as well!!!!!!!! If you’re looking for a place to stay in La Fortuna look no further! This is undoubtedly the BEST choice!!!!!!!! You will certainly have the most amazing time guaranteed!!!!!!!! THANK YOU VERY MUCH TO THE ENTIRE AMOR ARENAL STAFF !!!!!!!!!! Pura Vida!!!!!!!!
Stayed 1 night in Nov 2023

10/10 Excellent

Ofer, Haifa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A unique experience.
Stayed 2 nights in Sep 2023

10/10 Excellent

Derrick

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Carrie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
AMAZING!
If I could give this place an 11 out of 10, I totally would! They truly live up to their name "amor arenal" as everything here is crafted with love. From the moment you step through the doors, you're greeted with the biggest smiles and open arms. Our casita was absolutely gorgeous, and they pay attention to the little details which I appreciate more than anything else. The staff is incredibly friendly and nice, making you feel right at home. The food at their restaurants is seriously impressive, even their Indian dishes are surprisingly delicious. If you're looking for a true Costa Rican food experience, I highly recommend it. Carmen and Cindy were our servers that night and they were absolutely awesome, but honestly, every staff member here is equally amazing. I can't stress enough how much I recommend this hotel. I genuinely wish the owner the best of luck so I can come back soon!
Stayed 3 nights in Sep 2023

10/10 Excellent

Angela

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amor Arenal far surpasses any place I’ve ever stayed on vacation. It was overall a MAGICAL experience if I could give it one word. Every single detail of the resort is made to maximize your experience. The casita was stunningly beautiful, private and I felt like royalty being there. The staff all are genuinely kind and go above and beyond to make sure you get everything you want or need. The breakfast was huge and fabulous. The dinner menu at the main restaurant was the only thing I was disappointed with. The cheapest dinners are $25-35 which I don’t mind paying but the dinners we got were bland and very average in my opinion. I understand that most resorts try to cater to the general populations taste. The best meals we had in CR were the ones in local restaurants on the side of the roads when traveling town to town. All and all Amor Arenal I very highly recommend.
Stayed 3 nights in Sep 2023

10/10 Excellent

Steve

Stayed 2 nights in Aug 2023

10/10 Excellent

Stacy

Stayed 4 nights in Aug 2023

10/10 Excellent

Robert

Travelled with partner
Liked: Amenities
Nature hike on the property with Bernie was fantastic..he was very knowledgeable and we saw many animals..both 3 toe and 2 toe sloths in one hike…outstanding
Stayed 3 nights in Aug 2023

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was absolutely stunning
Stayed 6 nights in Jul 2023

10/10 Excellent

ellen

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The cottages are very very beautiful, spacious, private and with a fantastic view on the vulcano. The kitchen is good, especially the 6 course gastronomic menu. The ‘easy’ trail was beautiful and just enough excercise for our group.
Stayed 2 nights in Jul 2023

10/10 Excellent

Robby, Guthrie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had an amazing time at Amor Arenal! From the moment we arrived, we felt welcomed. The staff was friendly and helpful throughout our trip. They answered any questions we had. The casita felt like a home away from home. The bed was comfortable. The amenities are of high quality. And the view of Arenal Volcano was spectacular. Dining at the hotel was delicious for every meal we had. This place is wonderful and we highly recommend it.
Stayed 4 nights in Jul 2023

10/10 Excellent

Madison

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Could not be happier with choosing this hotel. It was incredible.
Stayed 4 nights in Jul 2023

10/10 Excellent

Kelley

Stayed 4 nights in Jun 2023

10/10 Excellent

Kristina

Stayed 5 nights in Jun 2023

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it! Paradise with a view!
Stayed 1 night in Jul 2023

10/10 Excellent

Denise

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This was by far one of the nicest boutique hotels I’ve ever stayed. Service was impeccable and food was exceptional. It’s a five star and above in all areas.
Stayed 3 nights in Jun 2023

10/10 Excellent

Cathy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is one my favorite places I’ve ever stayed. The room was beautiful and we loved the wood and rock used. The shower room with view of the Volcano was absolutely amazing as was the outside space. The bed was so comfortable and we enjoyed having a couple movie channels to watch in downtime. The complimentary mini bar and breakfast was very appreciated. We can’t say enough about the wonderful staff, they anticipated needs and were so thoughtful and fun. We were lucky we were able to see the Volcano so often, and we really enjoyed seeing the Toucans outside our deck! The bungalows were close together but very private, everything was well done!!
Stayed 2 nights in May 2023

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2023

8/10 Good

Adriana

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The place was absolutely beautiful. The casita was beautiful, extremely clean and comfortable, and the bed was very comfortable. We absolutely loved everything about the hotel and the staff service was superb. The only thing we did not like so much was the food for lunch and dinner. Everything else was phenomenal. If the hotel could provide a breakfast buffet and a more aunthentic menu, that would make it so much better. The personal jacuzzi in the room and the volcano views were amazing! The staff super friendly and accommodating.
Stayed 4 nights in May 2023

10/10 Excellent

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The best place to stay in Arenal!
Stayed 3 nights in May 2023

10/10 Excellent

John Freeman

Liked: Cleanliness, staff & service, property conditions & facilities
This place is absolutely beautiful, from the volcano being right in the back yard to monkeys swinging through in the morning. Service was amazing, there was nothing the staff wasn't willing to do to make the stay there the best ever. This place and the people exceeded my expectations. I will be returning soon.
Stayed 3 nights in May 2023

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
What a wonderfull experience, a rare time when the property was better than the images on the website! An oasis heaven on Earth - definitely coming back to Amor Arenal Costa Rica

10/10 Excellent

Greg

Stayed 2 nights in May 2023

10/10 Excellent

Raymond

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Casita/Villa's #23 best Volcano views and wild life.
Stayed 5 nights in Apr 2023

10/10 Excellent

Rachael

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Amor Arenal was incredible. The private pool with the view of the volcano made everything. Oscar was wonderful, he not only was great in helping us get around the resort but spent time showing us a pregnant mom sloth and bringing Berny over to look through his telescope. Such a wonderful way to end our honeymoon, they gave us chocolates, sparkling wine, and flowers as well. The staff and service were great. Would recommend to anything looking to relax, have a beautiful view, delicious food, and a great location for grabbing a taxi into the town of La Fortuna.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience!
Amor Arsenal was amazing!! The whole property is beautiful and extremely well kept. The staff is very attentive and quick with any requests. The team also assisted us with setting up an itinerary for our stay and everything was perfect with no hiccups at all. Food was great with a lot of options. Rooms are beautiful, large, and very comfortable. We did everything on site we could from yoga, meditation, pools, trails, spa, ate at all restaurants and had a great experience at every single thing. I would highly recommend Amor Arenal and hope to go back one day!
Stayed 4 nights in Mar 2023

10/10 Excellent

Cindy M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The only place to stay in Costa Rica
We stayed in 4 different places in Costa Rica. Amor Arenal was the BEST place by far! If we come back, this is the only place we will stay. We have never stayed at a place where customer service was at the level of this hotel. From the check in process where you relax in the reception area on comfortable couches with drinks and snacks, with a personalized orientation of the property, to the golf cart ride to your personal casita with the "wow" factor as the door is opened for you. The accommodations were exceptional, private, very quiet, gorgeous, exposed wood, very tasteful touches, spacious, clean, fully stocked complimentary mini bar, home made chocolates to enjoy, jacuzzi spa on the patio with views of the rain forest and Arenal volcano, comfortable beds, netflix, wonderful bath products. The restaurant was exceptional, food excellent including the "order off the menu" complimentary HUGE breakfast with views of the volcano. We also did the tasting menu at the hotel's Costa Rican restaurant which was so fun and delicious. We did the complimentary guided hike around the rain forest hotel grounds which was very interesting. A special shout out to special hotel employees we met: Enrique, restaurant manager, Laura, reception, Raquel, customer service, Raquel, restaurant hostess, Oscar and Wilson, golf cart drivers / bellhops, Benny, hike tour guide. We can't say enough positive things about this hotel. Everyone went above and beyond to ensure we had a pleasant stay.
Stayed 2 nights in Mar 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Serenity now
Stay here. Don't hesitate. I have stayed in a few spots in the area and this was the absolute best luxury spot - quiet, serene and calm. Staff was fantastic. It felt like we were the only people in the place.
Stayed 2 nights in Mar 2023

10/10 Excellent

Katheleen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Es un sueño. Todo exata en perfecto estado y el servicio es 5⭐.
Stayed 2 nights in Mar 2023