Reception

Reviews of Eurostars Gran Hotel Santiago

4 out of 5
Eurostars Gran Hotel Santiago
Avda Maestro Mateo S/n, Santiago de Compostela, La Coruna

Reviews

9.0

Wonderful

Rating 10 - Excellent. 242 out of 418 reviews" "
Rating 8 - Good. 142 out of 418 reviews" "
Rating 6 - Okay. 22 out of 418 reviews" "
Rating 4 - Poor. 9 out of 418 reviews" "
Rating 2 - Terrible. 3 out of 418 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

NATHALIA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

8/10 Good

HERNAN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great value, very friendly staff, great breakfast.
Stayed 2 nights in Oct 2023

10/10 Excellent

Guitenia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Evelyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing facility with professional, polite and friendly staff.
Stayed 1 night in Sep 2023

4/10 Poor

Ayala

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Terribley Under staff. Water in shower is almost not working. Not clean the shower room
Stayed 2 nights in Sep 2023

10/10 Excellent

Maxine Joan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel lovely and convenient to our Congress
Stayed 7 nights in Sep 2023

10/10 Excellent

Krystel

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect
Stayed 2 nights in Sep 2023

10/10 Excellent

emerito

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. quiet and next to everything. less than 2 miles to compostela de santiago cathedral. close to bus terminal where you can take to have a short trip to porto, portugal.
Stayed 7 nights in Aug 2023

8/10 Good

Caroline

Stayed 1 night in Jul 2023

10/10 Excellent

Ramzi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in May 2023

6/10 Okay

Zvi

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Never again!!
Never heard of full payment if you want to see the room first 4 days a big hotel with 1 elevator Ordered 1 double bed got 2 beds to fall between them
Stayed 4 nights in May 2023

4/10 Poor

Ayad

Stayed 1 night in May 2023

10/10 Excellent

ALLEN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 1 night in Apr 2023

10/10 Excellent

ALLEN

Stayed 1 night in Mar 2023

8/10 Good

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Hotel. My room was spacious and the bed was so comfortable. Staff ultra friendly and helpful. One minor gripe. It’s a walk into town so would have liked an option to eat at the hotel which wasn’t an option during the afternoon/evening.
Stayed 2 nights in Oct 2022

10/10 Excellent

ALLEN

Stayed 1 night in Oct 2022

6/10 Okay

Kevin

Liked: Cleanliness
Disliked: Staff & service
Breakfast staff was extremely rude! The breakfast was just mediocre and the coffe came from a machine not very good would not recommend
Stayed 2 nights in Oct 2022

10/10 Excellent

Sandie

Stayed 2 nights in Sep 2022

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a modern and comfy hotel. It’s a little bit far from downtown.
Stayed 2 nights in Sep 2022

10/10 Excellent

ANGEL, Manati

Stayed 1 night in Sep 2022

8/10 Good

Guillermo

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is good
Stayed 1 night in Sep 2022

10/10 Excellent

Manuela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, quiet area and near the historic center
Stayed 1 night in Sep 2022

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great stay. Very quiet and upper level overall quality. This was my second stay there which means that I enjoyed it enough the first time that I stayed a second time.
Stayed 2 nights in Sep 2022

10/10 Excellent

Marlene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good location, excellent service, cleanliness, food, and comfort in one place, everything we imagine. Thanks!
Stayed 2 nights in Sep 2022

10/10 Excellent

Maria

Stayed 6 nights in Aug 2022

10/10 Excellent

Emilio

Stayed 1 night in Aug 2022

8/10 Good

Franklin F.

Liked: Cleanliness
Stayed 5 nights in Jul 2022

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent option and competitive rates. Excellent location.
Stayed 2 nights in Jul 2022

10/10 Excellent

robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An excellent place to stay.
Excellent. Only lacking a kettle/coffee machine in the room and the ironing board was very small. But this is being very picky.
Stayed 1 night in Jul 2022

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

10/10 Excellent

Carolina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel l was great and clean!
Stayed 1 night in May 2022

4/10 Poor

Daniel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor standards!
The suite was dusty, old furniture was heavily marked & stained. The curtain in the bedroom didn’t fit, therefore as soon as dawn broke light shining in, also noisy as the stairwell has no carpet, all the Camino walkers leaving early in the morning could be heard on the staircase over a few hours from 6am Bathroom beautiful, however the toiletries bottles mounted on the wall are definitely inconvenient when bathing, also a health and safety risk from slipping!!! The reception staff were very helpful I spoke to the Director she offered to get ear plugs & curtains fixed, later kinda fixed didn’t really solve the problem Still waiting in ear plugs!
Stayed 3 nights in May 2022

10/10 Excellent

Anail

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service, clean, comfortable.
This accommodation was fantastic, very nice place. Great service and excellent breakfast. Definitely will return next time I visit.
Stayed 1 night in May 2022

8/10 Good

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel. Close to the city center
Hote.l is well situated -- about a 15 minute walk to the Cathedral of Santiago de Compostela and the old section of the city. There are also buses nearby if you don't want to walk. Parking is on-site and reasoable at 10 Euros per night. The breakfast needs some attention. The eggs are probably warm if you go to breakfast before 8 AM, after that they get cold as they do not light the warmer to keep them warm (this goes for the bacon and ham that is in the same pan). Next, the white bread is plentiful, but the whole grain rolls disappear before 9 AM. The tables need a good washing down, not just brushing the crumbs off, but whiping away gthe stickyness of whoever ate at that table previously.
Stayed 2 nights in Apr 2022

8/10 Good

Reva, Princeton Jct

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly and helpful. Location is a bit far from old town. Ok since we only stayed two nights and drove to A Coruna the second day
Stayed 2 nights in Apr 2022

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay and walking distance
Valued for money, nice staff, big rooms with a view.
Stayed 3 nights in Mar 2022

10/10 Excellent

Ellen M

Travelled with partner
Liked: Cleanliness, amenities
I liked all the planting that cascaded down from each balcony into the large central area, this was a very attractive feature with real plants and not unattractive false plants. The breakfast area took good advantage of the excellent views from the tenth floor. Attractive lifts which rose through the 10 flights. The natural light pervading the hotel was enhancing and greatly added to the ambience of the hotel.
Stayed 3 nights in Oct 2021

8/10 Good

Thierry

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great central hotel
Great hotel in Santiago, near the city centre
Stayed 1 night in Oct 2021

10/10 Excellent

Manuela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location
Stayed 1 night in Oct 2021

6/10 Okay

David

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Property has lived better times. It is now outdated. Air conditioning did not work properly, and safety box did not close. To their benefit, the room was clean and the staff was very cordial and nice. Room included breakfast, which was very good. Due to covid restrictions there was no room service for food. Hotel is well located at about 1 mile from the Plaza del Obradorio.
Stayed 2 nights in Sep 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
It doesn’t have gym and pool. There is no iron and table in room.
Stayed 3 nights in Aug 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very happy with this hotel. VEry clean, the bed is king size and very confy, personal is friendly, the breakfast is everything you wish for.
Stayed 1 night in Sep 2020

2/10 Terrible

Ivan

Travelled with family
Disliked: Staff & service
Stayed 1 night in Jul 2020

10/10 Excellent

Emilio

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good quality for the price
Very good quality for the price. This hotel is located between the Hospital, the University and the “modern neighborhood “. A good spot for a business stay
Stayed 1 night in Jan 2020

10/10 Excellent

jesús

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very good
Stayed 8 nights in Dec 2019

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and adequate. Good breakfast. My only complaint; two double beds pushed together.
Stayed 2 nights in Dec 2019

10/10 Excellent

Lola, NY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Reasonable price for parking. Room had a nice size and the bathroom was very comfortable
Stayed 1 night in Nov 2019

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Friendly staff, good location, clean and comfortable
Stayed 2 nights in Oct 2019