View from property

Reviews of Hotel Murillo

2 out of 5
Hotel Murillo
Calle Lope de Rueda, 7-9, Seville, Seville

Reviews

8.4

Very good

Rating 10 - Excellent. 418 out of 1002 reviews" "
Rating 8 - Good. 412 out of 1002 reviews" "
Rating 6 - Okay. 123 out of 1002 reviews" "
Rating 4 - Poor. 35 out of 1002 reviews" "
Rating 2 - Terrible. 14 out of 1002 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Natalie, Miami

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in the historic district
Stayed 1 night in Apr 2024
Response from Guest Service on Apr 17, 2024
Dear Ms. Natalie,Thank you very much for your time and sharing your experience with us.As we mentioned we are very looking for the mayors places of interest.If you want to come back, do not hesitate to contact us.All the best,Aida Valdes.

8/10 Good

Carol

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Superb location and we had a lovely room with an outside terrace. Staff were very friendly and helpful.
Stayed 2 nights in Apr 2024
Response from Guest Service on Apr 15, 2024
Dear Ms. Carol,Thank you very much for your time and sharing your experience with us.As you mention, the superior rooms have a private terrace where you can relax.If you want to come back, do not hesitate to contact us.All the best,Aida Valdes.

10/10 Excellent

Giovanni

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un excelente lugar, el mismo tiene una excelente habitación y todos los días escuchaba la serenata que realizan por los callejones del restaurante que queda en frente.
Stayed 3 nights in Apr 2024
Response from Guest Service on Apr 9, 2024
Estimado Sr. Giovanni,En primer lugar agradecerle el comentario y habernos elegido durante su estancia en Sevilla.Saber que disfrutó de su experiencia nos llena de ilusión y nos anima a seguir trabajando con pasión para nuestros huéspedes.Si quieren volver al Barrio de Santa Cruz y sus serenatas, no duden en contactar con nosotros.Un saludo,Aida Valdés.

4/10 Poor

Denise

Travelled with group
All The staff were amazing. The location is good because it’s within walking distance to everything. We loved that. However, there was a pub/restaurant just below our window and it was very loud. Didn’t quiet until 1 am. The rooms are advertised as sound proof walls. Definitely not. We could hear the conversation in the next room. There is no heat in this hotel. Just air conditioning. We were cold and asked for extra blankets. Which we did not get. Hair dryer broke. Remote control for tv broke.
Stayed 2 nights in Apr 2024
Response from Guest Service on Apr 9, 2024
Dear Ms. Denise,Thank you very much for your time and sharing your experience with us.Please accept our sincere apologies, We are really sorry to hear that your stay did not reach your expectations. We have taken note about your comments to improve our installations and our service. We hope you allow us the opportunity to accommodate you again in some future occasion.A greeting,Aida Valdés.

10/10 Excellent

yesenia

Liked: Cleanliness, amenities
Good location and central to everything
Stayed 1 night in Apr 2024
Response from Guest Service on Apr 3, 2024
Dear Ms. yesenia,Thank you very much for your time and sharing your experience with us.If you want to come back, do not hesitate to contact us. All the best, Aida Valdés

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2024
Response from Guest Service on Mar 23, 2024
Estimado Sr. Benjamin,Muchas gracias por su tiempo y por compartir su experiencia con nosotros.Si desean volver, estaremos encantados de darles la bienvenida.Un saludo,Aida Valdés.

8/10 Good

Ashley

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location to explore Sevilla! The hotel is in short walking distance to all major sites. The rooftop terrace is beautiful and staff are friendly and helpful. A/C was not yet on in mid March so the room was a bit warm, but opening the window solved this minor issue. I would definitely recommend staying here for a comfortable, convenient and budget-friendly stay in Sevilla.
Stayed 3 nights in Mar 2024
Response from Guest Service on Mar 21, 2024
Dear Ms. Ashley,Thank you very much for your time and sharing your experience with us.As you mention, we are in a great location to get to know the city and thanks to this location we have a great terrace where you can enjoy the views.We are sorry for the inconvenience with the air, we have taken note and have proceeded to make the change to cold air.If you want to come back, do not hesitate to contact us.All the best,Aida Valdés.

8/10 Good

Yamilet, Miami

Liked: Staff & service, amenities, property conditions & facilities
Reception staff very professional and helpful. Water pressure in shower and toilet kinda weak. Staying 5 nights, the Room cleaning would be better since it looks like it is only about doing the bed and replace shower gel, after this, the room doesn't smell like a clean room.
Stayed 5 nights in Mar 2024
Response from Guest Service on Mar 20, 2024
Dear Ms. Yamilet,Thank you very much for your time and sharing your experience with us.We have taken note about your comments to improve our installations and our service.On the other hand, we appreciate your mention of our staff, it is a pleasure to know that we do a good job.Looking forward to welcoming you back next time you are in Seville.Best regards.Aida Valdés.

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel and handy for all major landmarks. The are so welcoming and helpful, housekeeping was outstanding everything was well presented and spotlessly clean. Would highly recommend.
Stayed 5 nights in Feb 2024
Response from Guest Service on Mar 4, 2024
Dear Mr. Paul,Thank you very much for letting us be part of your trip to Seville and for your valuation. We are flattered with your comments regarding your recent stay.On the other hand, we appreciate your comment about the staff and cleanliness, for us it is very important to know that we do a good job.If you want to come back, do not hesitate to contact us.All the best,Aida Valdes.

8/10 Good

Fernando, São Martinho Do Porto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In such a touristy area i would expect a better grasp of English. There were many English speaking residents but very limited understanding by staff. This appears to be an issue throughout Seville and maybe Spain in general. I live in Portugal and it is easy to find English speakers even in smaller towns.
Stayed 3 nights in Feb 2024
Response from Guest Service on Mar 3, 2024
Dear Mr. Fernando,Thank you very much for your time and sharing your experience with us.We are sorry that you had problems communicating with the reception, generally we are always willing to help and we do our best to understand each other in different languages.If you want to come back, do not hesitate to contact us.All the best,Aida Valdes.

10/10 Excellent

Rita

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located and you can walk to all the main attractions
Stayed 4 nights in Feb 2024
Response from Guest Service on Feb 25, 2024
Dear Ms. Rita,We appreciate your time and sharing your experience.If you want to return to the center of Seville and its attractions, do not hesitate to contact us.Best regards,Aida Valdés.

6/10 Okay

William

Liked: Cleanliness
Stayed 1 night in Feb 2024
Response from Guest Service on Feb 23, 2024
Dear Mr. William,Thank you very much for your time and sharing your experience with us.If you want to come back, do not hesitate to contact us. All the best, Aida Valdés.

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities
We loved this wonderful hotel and highly recommend. Great location, helpful staff, great breakfast that was well the cost.
Stayed 4 nights in Feb 2024
Response from Guest Service on Feb 23, 2024
Dear Mr. Trevor,First of all, thank you for your comment and for choosing us during your stay in Seville. We are happy to know that the Hotel Murillo has met your expectations and that you enjoyed your stay, enough to recommend it to other travelers.Looking forward to welcoming you back next time you are in Seville.Greetings,Aida Valdés.

10/10 Excellent

Michael

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a lovely place. Nice unique rooms Staff was actually helpful when called upon.
Stayed 4 nights in Feb 2024
Response from Guest Service on Feb 17, 2024
Dear Mr. Michael,Thank you very much for your time and sharing your experience with us.It is a pleasure to know that you found our hotel a lovely place and that our staff helped you in every way possible. Our main desire is that our guests have the best experience possible. That's why we are always ready to help you.Looking forward to welcoming you back next time you are in Seville.A greeting,Aida Valdés.

8/10 Good

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities
Great rooftop terrace and a great location. Breakfast was convenient, but not my preference. The hotel lobby is interesting, a nice place to relax for a short time. Room is basic, but has what you need. Bedsheets could be softer, but bed is comfortable.
Stayed 3 nights in Jan 2024
Response from Guest Service on Feb 5, 2024
Dear Ms. Sheila,Thank you very much for your time and sharing your experience with us.It is a pleasure to know that you were able to enjoy our facilities and services.As you mention, we have a charming terrace where you can see the Cathedral.Looking forward to welcoming you back next time you are in Seville.All the best,Aida Valdes.

10/10 Excellent

Ekaterina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay in Feb 24. The hotel is great for its supernb location next to the Cathedral, very considerate and helpful staff and stunning lobby decor and a spectacular terrace. The rooms are clean and simple. The only negative is the noise - somewhat expected in the old quatrer of the city.
Stayed 2 nights in Feb 2024
Response from Guest Service on Feb 5, 2024
Dear Ms. Ekaterina,Thank you very much for letting us be part of your trip to Seville and for your valuation. We are flattered with your comments regarding your recent stay.It is a pleasure to know that our staff helped you in every way possible and thanks to our location you were able to enjoy the city.Looking forward to welcoming you back next time you are in Seville.All the best,Aida Valdes.

10/10 Excellent

Ruth

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean, lovely room.
Stayed 3 nights in Jan 2024
Response from Guest Service on Feb 5, 2024
Dear Ms. Ruth, Thank you very much for your time and sharing your experience with us.Your review makes us really happy, because we understand that you enjoyed our establishment, staff, location and facilities.If you want to come back, do not hesitate to contact us. All the best, Aida Valdés

8/10 Good

Nicky

Stayed 1 night in Jan 2024
Response from Guest Service on Mar 21, 2024
Dear Ms. Nicky,Thank you very much for your time and sharing your experience with us.If you want to come back, do not hesitate to contact us.All the best,Aida Valdés.

8/10 Good

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Guest Service on Jan 27, 2024
Dear Ms. Katherine,Thank you very much for your time and sharing your experience with us.If you want to come back, do not hesitate to contact us. All the best, Aida Valdés.

2/10 Terrible

Alba

Stayed 4 nights in Jan 2024
Response from Guest Service on Jan 27, 2024
Estimada Sra. Alba,Muchas gracias por su tiempo y por compartir su experiencia.Lamentamos que esta no fuera agradable.Si nos quiere enviar un e-mail informándonos de que ocurrió estaremos encantados de escucharles y así mejorar nuestros servicios.Un saludo,Aida Valdés.

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities
The location is very good right at the center , but very difficult to find for the first timer, Uber driver could not find, dropped me off and asked me to find it. Leaving hotel also challenged bc Uber can’t find the pick up location, so hotel staff called the taxi. The staff were awesome, very friendly.
Stayed 3 nights in Jan 2024
Response from Guest Service on Jan 24, 2024
Dear Ms. Jenny,Thank you very much for your time and sharing your experience with us.Our main desire is that our guests have the best experience possible. That's why we are always ready to help you.It has been a pleasure having you stay with us, Looking forward to welcoming you back next time you are in Seville.All the best,Aida Valdés.

8/10 Good

YUKI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Guest Service on Jan 27, 2024
Dear Mr. Yuki,Thank you very much for your time and sharing your experience with us.If you want to come back, do not hesitate to contact us. All the best, Aida Valdés.

8/10 Good

Olivier

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Bon qualité/prix. Lit un peu dure pour mon goût. Le personnel est agréable. Très près des bâtiments historiques
Stayed 1 night in Jan 2024
Response from Guest Service on Jan 16, 2024
Cher Monsieur Olivier,Tout d’abord, nous apprécions votre temps et le partage de votre expérience avec nous.Comme mentionné, nous sommes à quelques pas des lieux les plus intéressants et si vous avez des questions, notre personnel est toujours prêt à vous aider.Si vous souhaitez revenir, nous serons heureux de vous accueillir.Salutations,Aida Valdés.

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Murillo Team on Jan 9, 2024
Dear Mr. James,Thank you very much for your time and sharing your experience with us.If you want to come back, do not hesitate to contact us.All the best.

10/10 Excellent

Caroline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really convenient location. Breakfast buffet is good. Staff is friendly.
Stayed 4 nights in Dec 2023
Response from Murillo Team on Jan 9, 2024
Dear Ms, Caroline,Thank you very much for your time and sharing your experience with us.As you mention, we have a great buffet breakfast to give you enough energy to enjoy the city, which is just a few steps from our Hotel.Finally, we thank you for mentioning our staff, it is a pleasure to know that we do a good job.If you want to come back, do not hesitate to contact us.All the best,

8/10 Good

Avery

Stayed 3 nights in Dec 2023
Response from Guest Service on Jan 24, 2024
Dear Mr. Avery,Thank you very much for your time and sharing your experience with us.If you want to come back, do not hesitate to contact us. All the best, Aida Valdés.

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, very friendly staff, complete buffet breakfast at a great price.
Stayed 1 night in Dec 2023
Response from Murillo Team on Dec 28, 2023
Dear Mr. Jesus,Thank you very much for your time and for sharing your experience.As you mention, we have a complete breakfast to recharge our batteries and be able to enjoy the city.Finally, thank you for mentioning the work of our team, it makes us very happy when you mention us.If you want to return, do not hesitate to get in touch.All the best.

10/10 Excellent

Ángel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Equipo Murillo on Dec 28, 2023
Estimado Sr. Ängel,Agradecemos que nos eligiera como opción para su viaje y que comparta su experiencia.Estaremos encantados de volver a tenerles con nosotros.Un saludo.

10/10 Excellent

Shizuka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleased to have stayed here!
It was in the very convenient area of old town and close to the airport bus stop. Despite being on a traditional narrow passage surrounded by traditional bars, it was quiet and we could sleep very well. The hotel was charming and had a very nice tapas bar and breakfast cafe just nearby. It was really reasonably priced so I give 5 stars!
Stayed 3 nights in Dec 2023
Response from Murillo Team on Dec 20, 2023
Dear Ms. Shizuka,Thank you very much for your time and sharing your experience with us.We are pleased to know that you have been able to enjoy Seville thanks to our facilities and services.As you mention, we are a few steps from the places of greatest interest and near us there are many bars and restaurants.Additionally, our street is usually quiet at night since it is a more touristy area.Thank's for the 5 stars!If you want to come back, do not hesitate to contact us.All the best

10/10 Excellent

Vanessa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice hotel in the middle of the city. Near all the attractions. Seville is a confusing city to navigate with all the alleys. It's like a maze because they take you in different directions.
Stayed 3 nights in Nov 2023
Response from Murillo Team on Dec 9, 2023
Dear Ms. Vanessa,First of all, we appreciate your time and sharing your experience with us.As you mention, Seville is a city with very narrow streets where you can get lost, but this is also part of its charm since each street has something different and you can find small hidden squares.If you wish to return, do not hesitate to contact us, we will be happy to help you.All the best.

10/10 Excellent

Jose Ramon Medrano

Stayed 6 nights in Nov 2023
Response from Equipo Murillo on Dec 20, 2023
Estimado Sr. Jose Ramón,Muchas gracias por su tiempo y compartir su experiencia con nosotros.Si quieren volver, no duden en contactar con nosotros.Un saludo.

6/10 Okay

John

Liked: Cleanliness, staff & service
Fabulous location in the old quarter near the Cathedral. Walls paper thin; could hear every word spoken in room next door.
Stayed 2 nights in Nov 2023
Response from Murillo Team on Dec 2, 2023
Dear Mr. John,Thank you very much for your time and for sharing your experience with us.As you mention, we are a few steps from the major places of interest.If you want to come back, do not hesitate to get in touch.All the best.

8/10 Good

Simon

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Decent hotel in a superb location. Very friendly staff, and a good breakfast option.
Stayed 3 nights in Nov 2023
Response from Murillo Team on Dec 2, 2023
Dear Mr. Simon,Thank you very much for your time and for sharing your experience with us.It is a pleasure to know that our staff helped you in every way possible and that you were able to enjoy our buffet breakfast.If you want to come back, do not hesitate to get in touch.All the best.

10/10 Excellent

Qun

Travelled with family
Liked: Cleanliness, staff & service, amenities
Overall everything is wonderful, except the facility is quite old and room is small. The staffs are very helpful and very kind and professional. The hotel provides luggage storage as stated in Expedia. We left three luggage’s for storage after check out during daytime. We then picked up around 6 pm for our night train. This place might be slightly hard to reach out at the first time. But the Google map will guide you there smoothly. I will recommend this hotel and will stay here next time again
Stayed 1 night in Nov 2023
Response from Murillo Team on Nov 25, 2023
Dear Mr. Qun,First of all, we thank you for your time and for sharing your experience with us.Thank you very much for your mention of our staff, we love knowing that we do a good job.As you mention, we have free luggage storage both on arrival and departure.Regarding your arrival, it can be a little confusing at first but for future travelers we recommend arriving at Plaza Alfaro if you decide to come by car or taxi and at reception ask for a map and directions.If you want to return, do not hesitate to contact us.All the best,

6/10 Okay

Tracey

Travelled with family
Disliked: Amenities, property conditions & facilities
The rooms were very small and there was musty smell coming from the air conditioner. The photos on the website were deceiving.
Stayed 4 nights in Sep 2023
Response from Murillo Team on Nov 20, 2023
Dear Ms. Tracey,First of all, we appreciate your time and sharing your experience with us.We are sorry that your stay did not exceed your expectations.On the one hand, we are going to review with maintenance what happened to the air.On the other hand, we would like to add that for our part we try to make the images as truthful as possible and as for the superior rooms like the one you have reserved, they are all very similar to the images we have on the website even though they are not all of them the rooms in it.If you want to return, do not hesitate to contact us, we have more buildings like the suites and we think you might like these moreAll the best,

10/10 Excellent

Wanda

Liked: Cleanliness, staff & service, property conditions & facilities
Air conditioning & heater are not per room. The guests cannot control the temperature of the room. A little noise from outside.
Stayed 3 nights in Nov 2023
Response from Murillo Team on Nov 17, 2023
Dear Ms. Wanda.Thank you very much for your time and for sharing your experience with us.As you mention, the hotel works with either cold air or heating depending on the time of year, it is not possible for each room to have it activated in a different way.For future trips, we recommend Suites Murillo Plaza Santa Cruz where each room has its control over the air.All the best.

8/10 Good

LAWRENCE A

Liked: Cleanliness, staff & service, property conditions & facilities
Centrally situated in the old town, the hotel is about 120 meters from the where a taxi can get to. Some of the "streets" in the neighborhood are quite narrow. Across the "street" from the hotel is a busy tavern that is noisy until midnight. The room was on the small side, but adequate. Just enough room for two small suitcases.
Stayed 2 nights in Nov 2023
Response from Murillo Team on Nov 16, 2023
Dear Mr. Lawrence,Thank you very much for your time and for sharing your experience with us.As you mention, we are within the Barrio Santa Cruz where you will find the Sevillian atmosphere, including its narrow streets and its streets full of life.For guest who take a taxi, the closest point to arrive is Plaza Alfaro, less than 1 minute walk from the reception, where you can also access by private car to unload your luggage.If you wish to return, do not hesitate to contact us and request an interior room.All the best.

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is historic with many lovely features, particulary the ornate wooden ceilings and doors. The beds are comfortable, the staff are very friendly and helpful. Would stay there again.
Stayed 1 night in Nov 2023
Response from Guest Service on Nov 6, 2023
Dear Ruth,Thank you very much for your kind review. We do hope you can visit us again.Best regards,

8/10 Good

Harriet

Liked: Cleanliness, staff & service
The hotel is well situated in the old part of the city. The room was good, the bed comfortable and the bath nice. It was, however, noisy from outside but also from rooms on either side.
Stayed 4 nights in Oct 2023
Response from Guest Service on Nov 6, 2023
Dear Harriet,Thank you for leaving your comments.Best regards,

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is very charming. An older hotel located on a narrow street oy open to cars It is very quiet and the staff is helpful.
Stayed 2 nights in Oct 2023
Response from Murillo Team on Nov 2, 2023
Dear Mr. Michael,Thank you very much for your time and for sharing your experience with us.Thank you very much for mentioning our staff.As you mention, we are among the small streets of the Santa Cruz neighborhood, a quiet location where you can enjoy a beautiful walk.If you wish to return, do not hesitate to contact us.All the best,

6/10 Okay

Kevin

Travelled with partner
Liked: Staff & service
Disliked: Amenities
Good location, helpful and friendly staff but rooms and corridors are tired looking, and in need of better sound insulation - it’s a quiet location; the noise is from the normal movement of residents and staff.
Stayed 3 nights in Oct 2023
Response from Guest service on Oct 31, 2023
Dear Guest,Thank you for your honest feedback. We have plans for improving our facilities in a medium term.Best regards,

10/10 Excellent

Mary

Stayed 1 night in Oct 2023
Response from Murillo Team on Nov 18, 2023
Dear Ms. Mary,Thank you very much for her time and for sharing her experience with us.If you wish to return, do not hesitate to contact us.All the best,

8/10 Good

Neil

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is tucked away on the narrow streets of the old town so taxis can only drop you close and then it’s a short walk. There is a tapas bar opposite which, like us, you have a late arrival it’s ideal but expensive compared to theirs around. The area is pretty close to all attractions and within a short work from loads of tapas bars. Staff were really helpful, printing train tickets etc. The room was let’s say cosy but more than good enough for a short stay but unfortunately no tea or coffee in the room. Breakfast was good and sets you up for the day.
Stayed 3 nights in Oct 2023
Response from Guest Service on Oct 31, 2023
Dear guest,Thank you for your comments.The closest point to us for a taxi is Plaza Alfaro or Plaza de Santa Cruz.Just to avoid any confusion for future guests, we only provide kettle with tea/coffee supplies in the Superior Rooms. Hopefuly also in the standards in the future.Best regards,

10/10 Excellent

Allison

Travelled with family
Liked: Cleanliness, staff & service
Right in the centre of the old town. Close to landmarks. Lots of great places to eat.
Stayed 4 nights in Oct 2023
Response from Guest service on Oct 31, 2023
We are delighted to know you enjoyed your stay with us and we hope you can visit us again.

8/10 Good

Denise

Stayed 2 nights in Oct 2023
Response from Murillo Team on Nov 16, 2023
Dear Mr. Denise,Thank you very much for your time and for sharing your experience with us.If you want to return, do not hesitate to contact us.All the best.

10/10 Excellent

Herman Dave

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was more of an small apartment with an unexpected small private patio. We love the accommodations and the convenience of walking to all attractions and food establishments. The reception staff were all very accommodating and immediately attended to all our requests. Definitely will stay here again. All our expectations were met .
Stayed 3 nights in Oct 2023
Response from Guest service on Oct 31, 2023
Dear guest,On behalf of all the staff, thank you!Best regards,

10/10 Excellent

Carole

Liked: Cleanliness, staff & service, property conditions & facilities
Just felt like family
Stayed 4 nights in Oct 2023
Response from Guest service on Oct 31, 2023
Dear Guest,Best feedback we could hope for!Best regards

10/10 Excellent

Kristi, SEATTLE

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, great room and delicious breakfast
Stayed 2 nights in Oct 2023
Response from Guest service on Oct 31, 2023
Thank you!!Three great reasons to come stay with us again.Best regards,

6/10 Okay

Jesse

Liked: Cleanliness, staff & service
Very well located to tourist attractions, but limited ammenities ( 1 pillow only/person)
Stayed 2 nights in Oct 2023
Response from Guest service on Oct 31, 2023
Thank you for your comments.Indeed there is only one pillow per person in the room. But, just for general information, we have some extra pillows in case a guest request them.Best regards,

10/10 Excellent

cornelius

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in Seville
I had a great stay! The hotel is tucked away on a narrow side street so no cars. The staff was very helpful with recommendations. Room was clean. I would absolutely stay again!
Stayed 2 nights in Oct 2023
Response from Guest service on Oct 31, 2023
Thak you!We do hope you can visit us again some other time.Best regards