Interior
Check availability

Reviews of Kyoto Higashiyamasou

3 out of 5
Kyoto Higashiyamasou
4-159 Kiyomizu Higashiyama-Ward, Kyoto, Kyoto

Reviews

9.0

Wonderful

Rating 10 - Excellent. 14 out of 24 reviews" "
Rating 8 - Good. 9 out of 24 reviews" "
Rating 6 - Okay. 0 out of 24 reviews" "
Rating 4 - Poor. 0 out of 24 reviews" "
Rating 2 - Terrible. 1 out of 24 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

10/10

Amenities

8.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Makoto

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
My favorite part about this ryokan is that you can visit many landmarks by walking, one of which is Kiyomizu-dera. The ryokan is located within a picturesque part of Kyoto. It's a 20 minute walk from the nearest train and 5 minutes from a bus stop. The staff were nice and understood English. You can request dietary needs for your included traditional breakfast. The breakfast is served at their restaurant and you can choose a time between 7 am and 8:30 am. I didn't realize when reserving our stay that there is no shower in the room, instead there is a shared onsen. You can request a private time slot if you prefer. Overall, the ryokan was a great choice for our historic Kyoto experience.

10/10 Excellent

Nicola

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing staff and great ryokan experience
We stayed for 5 days and the thing that really made our stay were the staff! So lovely, always looking after us and very patient with our kids. We loved the ryokan experience and using the onsen every evening. The location is also great for visiting the town. Thanks again for all the tips, the warm welcome and for looking after us so well.
Stayed 5 nights in May 2023

10/10 Excellent

Matthew, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is outstanding! The staff were the friendliest and most helpful staff I have ever experienced at a hotel. The building itself is very clean and our room offered a stunning view of the Yasaka Pagoda. It is in the perfect location if you wish to visit Kiyomizu-dera. Also, the breakfast was delicious and beautifully prepared. I would definitely recommend this hotel and if I visit Kyōto again, this is where I will stay.
Stayed 1 night in Aug 2018

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Kyoto Experience!
This wonderful ryokan provided the perfect Japanese-style hospitality while we visited Kyoto. Upon arrival we were created by several staff who welcomed us and got us into our slippers and the yukatas they provide all guests (a casual Japanese garment generally worn around the home). The onsen (communal spa) downstairs was a warm treat for our tired tourist bones and again, an interesting Japanese experience. The hotel was actually very quiet and we didn't run into any other guests at the spa or shared bathrooms. The hotels.com website says that there is one futon mattress per room, which caused me some pause when booking but that really should say one mattress per person. Our teenage son wanted a bit more softness so he actually took several mattresses from the room's cupboard and created his own version. We are vegetarians so sometimes meals are a challenge in places like Japan where folks use a lot of meat and fish sauce in most dishes, but their breakfast was a delicious work of art that everyone (including two super picky teenagers) loved (many pictures were taken!). The area is perfect; there are several sites within 5 minutes along with great restaurants and we used the hotel as the starting point for a number of walking tours. When we left, four staff followed us outside to see us off and wish us a pleasant journey. Overall, a really delightful and uniquely Japanese experience for the entire family!
Stayed 1 night in Jul 2017

10/10 Excellent

osa, michigan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very nice and traditional
stayed in a traditional room and went in the onsen. breakfast was amazing.

8/10 Good

James, James NYC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
19th Century Kyoto experience!
Wanted to experience a Ryokan, and it was as expected. Entirely different, beautiful Onsen (mineral pool) total Japanese experience, excellent Japanese breakfast, respectful staff. If you have frequent bathroom needs, get a room with its own toilet. Directly in Higashiyamasou (exuding charm). Replicates living in 19th Century Kyoto!

8/10 Good

linda, Santa Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great neighborhood hotel in eastern Kyoto
We stayed just one night, but enjoyed a quiet, restful night and wonderful Japanese breakfast. The manager was informative and helpful (carrying our big suitcases up three stories!) There was a gorgeous view of the hills and Yasaka pagoda out our window. There is only a little English spoken; we are Japanese speakers and found everything easy to deal with. Traditional futons, kept spotlessly clean and fresh. Best ryokan, if a little older, that I've stayed in recently.

8/10 Good

Kristie, Perth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent position.
This Ryokan was in an excellent position, close to 4 main temples and beautiful cherry blossom lined streets. The Ryokan was very nice and the staff were good. Nice little touches.

10/10 Excellent

Isabella Maria

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Esperienza stupenda in un quartiere fermo nel tempo.
Stayed 1 night in Oct 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

10/10 Excellent

TRAN, 神戸市

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
宿泊当日は比較的空いており、通常価格より安価な値段で、三階の眺望の良い広いお部屋に案内して頂きました。 お風呂もとても心地良く入らせて頂きました。 朝食もたくさんあって美味しかったです。 旅館の御主人には当方のリクエストに懇切丁寧に答えて頂き、この場を借りて感謝申し上げます。
Stayed 1 night in Mar 2020

10/10 Excellent

Miura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

jud

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
카운터 직원 친절한 설명과 안내. 호텔 방문 기념 무료 사진 서비스. 기요미즈데라, 마루야마 공원 걸어서 이동 가능.

8/10 Good

YANG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
方便，干净，体验日式酒店
地点很好。步行就到许多观光景点。从京都火车站也能搭100巴士然后步行5分钟到酒店。公共厕所和澡堂非常干净。梳洗护肤用品都齐全。非常贴心。但订房时一定要清楚注明人数。我们订了4-9人大房（我们4个大人），但订房网站只显示2人住，结果到了那里还得补少报2大人的一万多日元/人/晚的费用，挺惊人。

10/10 Excellent

Yi-Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
方便又乾淨的旅店
離清水寺很近走路約6至7分鐘距離，買伴手禮也離商店街很靠近。晚上則相當安靜，客房服務良好，惟一美中不足的是沒有電梯，還好服務人員會幫忙搬運行李。本次住的房間整潔，但沒有浴室，只能去公共澡堂洗澡。

2/10 Terrible

insoo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
최악, 가이세키 제공안함
정말 별로였습니다. 어찌되었던지 간에 하루밤 자는데 100만원이나 지불했는데, 보통 료칸과는 달리 저녁 가이세키도 나오지 않았습니다. 기분이 몹시 상했네요. 당연히 포함되어 있는 줄 알았는데요.. 위치가 비교적 관광지랑 인접한 것 빼고는 정말 최악입니다.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
這酒店的溫泉太細小了, 只可供2名客人同時使用, 對不相熟者來不太合宜.未有房內的獨立廁所及洗澡地方很不方便, 房間很大, 但沒有甚麼設施, WIFI也只有在大廳才可以使, 叫人滿意的是員工很好的服務態度, 精美的早餐,及很接近清水寺 但總的來說價格也太貴了,並非物有所值

8/10 Good

Jui Wen, TW

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
That was a nice & cosy stay in Kyoto.

10/10 Excellent

HYUN JAE, 한국

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
기분 좋은 서비스와 시설
최고의 서비스와 숙박시설 및 아침조식은 비교할 수 없울 정도의 기분 좋은 서비스였습니다

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
よかったですよ。
清水寺も五重塔も高台寺も祇園も子供でも楽々行ける徒歩圏内、ロケーション最高です！ 素泊まりでしたが館内は清潔で、スタッフの方も親切でした。

10/10 Excellent

CHANG MOO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

SHUWEI, Taiwan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place
Only can say we really love the stays here in Kyoto higashiyamasou. The staff all really kind, the hotel is quiet. Although thete is share bathroom and toilet, but everything was perfect cleaning. The good visiting spots also just around, can easily visit these place. Breakfast in the hotel also amazing us, can experience Japanese food. We really love it. In the end, they even gave us the memorial photos which they took from us while our staying. Felt warm and happy from them!!! Nice place to stay, u must go if u got the chance.

10/10 Excellent

ぽにー

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
東山エリアの散策にオススメの宿
素泊まりで1泊しました。トイレ、洗面台共有、大浴場という所に多少不安があったのですがどこも大変清潔にしてあり、快適に過ごすことができました。アメニティに含まれているタビや、お風呂を出た所に設置されているウォーターサーバーなど、細かい気遣いがされているな、と感じる宿でした。従業員の方々の対応も良く、ぜひまた泊りたいと思います。 清水寺まで歩いて2、3分です。東山・祇園を中心に観光される方にお勧めです。 Good location, affordable price and best hospitality. If you want to try Japanese style hotel, Higashiyama-so is one of the best hotel in Higashiyama area.