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In-room safe, iron/ironing board, free WiFi
In-room safe, iron/ironing board, free WiFi
In-room safe, iron/ironing board, free WiFi
In-room safe, iron/ironing board, free WiFi

Guest reviews

4.1/5 Very good
1,000 reviews
Guests rated this property 4.1/5 for cleanliness.

Popular amenities

Free WiFi
Restaurant
Breakfast Available
Business Services
Parking Available
Bar

Cleaning and safety practices

Cleaned with disinfectant
Hand sanitizer provided
Personal protective equipment

Map

Explore the area

Popular LocationKyoto Tower3 min walk
Popular LocationSanjusangendo Temple17 min walk
Popular LocationToji Temple7 min drive
AirportOsaka (ITM-Itami)48 min drive

Choose dates to view prices

  • Connecting Twin Room, Non Smoking

    Room amenities

    • Sleeps 8
    More detailsConnecting Twin Room, Non Smoking
  • Comfort Twin Room, Non Smoking

    4.3/5 guest room rating

    Room amenities

    • 242 sq ft
    • Sleeps 4
    More detailsComfort Twin Room, Non Smoking
  • Moderate Twin Room, Non Smoking

    4.6/5 guest room rating

    Room amenities

    • 242 sq ft
    • Sleeps 4
    More detailsModerate Twin Room, Non Smoking
  • Twin Room, Non Smoking

    4.3/5 guest room rating

    Room amenities

    • 248 sq ft
    • Sleeps 5
    More detailsTwin Room, Non Smoking
  • Triple Room, Non Smoking

    4.3/5 guest room rating

    Room amenities

    • 287 sq ft
    • Sleeps 5
    More detailsTriple Room, Non Smoking
  • Superior Triple Room, Non Smoking

    Room amenities

    • 323 sq ft
    • Sleeps 7
    More detailsSuperior Triple Room, Non Smoking
  • Urban Twin Room, Non Smoking

    Room amenities

    • 242 sq ft
    • Sleeps 4
    More detailsUrban Twin Room, Non Smoking
  • Japanesque Twin Room, Non Smoking

    4.8/5 guest room rating

    Room amenities

    • 242 sq ft
    • Sleeps 4
    More detailsJapanesque Twin Room, Non Smoking
  • Superior Twin Room, Non Smoking

    Room amenities

    • 322 sq ft
    • Sleeps 4
    More detailsSuperior Twin Room, Non Smoking
  • Japanesque Twin Room(2 Single Beds and 1 Futon), Non Smoking

    5/5 guest room rating

    Room amenities

    • 242 sq ft
    • Sleeps 5
    More detailsJapanesque Twin Room(2 Single Beds and 1 Futon), Non Smoking
  • Connecting Japanesque Twin Room, Non Smoking

    Room amenities

    • 484 sq ft
    • Sleeps 8
    More detailsConnecting Japanesque Twin Room, Non Smoking
  • Connecting Japanesque Twin Room(4 Single Beds and 2 Futon), Non Smoking

    Room amenities

    • 484 sq ft
    • Sleeps 10
    More detailsConnecting Japanesque Twin Room(4 Single Beds and 2 Futon), Non Smoking
  • Moderate Twin Non-Smoking

    Room amenities

    • 242 sq ft
    • Sleeps 4
    More detailsModerate Twin Non-Smoking
  • Twin Room, Non Smoking (Moderate, for 3 people with Sofabed)

    Room amenities

    • 248 sq ft
    • Sleeps 5
    More detailsTwin Room, Non Smoking (Moderate, for 3 people with Sofabed)
  • Superior Triple Room, Non Smoking (for 4 people, with Sofabed)

    Room amenities

    • 323 sq ft
    • Sleeps 7
    More detailsSuperior Triple Room, Non Smoking (for 4 people, with Sofabed)
  • Japanesque Twin, Non Smoking

    Room amenities

    • 242 sq ft
    • Sleeps 4
    More detailsJapanesque Twin, Non Smoking
  • Japanesque Twin Room (2 Single Beds and 1 Futon), Non Smoking

    Room amenities

    • 242 sq ft
    • Sleeps 5
    More detailsJapanesque Twin Room (2 Single Beds and 1 Futon), Non Smoking
  • Connecting Japanesque Twin Room (4 Single Beds and 2 Futon), Non Smoking

    Room amenities

    • 484 sq ft
    • Sleeps 10
    More detailsConnecting Japanesque Twin Room (4 Single Beds and 2 Futon), Non Smoking
  • [Member Only Sale] Japanesque Twin Room, Non Smoking

    Room amenities

    • 242 sq ft
    • Sleeps 4
    More details[Member Only Sale] Japanesque Twin Room, Non Smoking
  • [Member Only Sale] Twin Room + Sofa Bed, Non Smoking

    Room amenities

    • 248 sq ft
    • Sleeps 5
    More details[Member Only Sale] Twin Room + Sofa Bed, Non Smoking
  • [Member Only Sale] Japanesque Twin Room(2 Single Beds and 1 Futon), Non Smoking

    Room amenities

    • 242 sq ft
    • Sleeps 5
    More details[Member Only Sale] Japanesque Twin Room(2 Single Beds and 1 Futon), Non Smoking
  • [Member Only Sale] Moderate Twin Non-Smoking

    Room amenities

    • 242 sq ft
    • Sleeps 4
    More details[Member Only Sale] Moderate Twin Non-Smoking

About this area

Kyoto

Located in Kyoto's Central Kyoto neighbourhood, Hotel New Hankyu Kyoto is in the city centre and near a metro station. Kyoto Tower and Kiyomizu Temple are notable landmarks, and travellers looking to shop may want to visit Nishiki Market and Kawaramachi. Check out an event or a game at Kyoto Racecourse, and consider making time for Kyoto Aquarium, a top attraction not to be missed. Our guests love the hotel's location for the sightseeing. It's also convenient for public transport: Gojo Station is 14 minutes by foot.

Visit our Kyoto travel guide
Map
Popular Location

What's nearby

  • Kyoto Tower - 3 min walk
  • Sanjusangendo Temple - 17 min walk
  • Shijo Omiya - 3 min drive
  • Nishiki Market - 3 min drive
  • Toji Temple - 7 min drive

Getting around

  • Kyoto Station - 4 min walk
  • Gojo Station - 14 min walk
  • Osaka (KIX-Kansai Intl.) - 78 min drive

Restaurants

  • Boulevard — 1 min walk
  • Loin — 1 min walk
  • Doutor Cafe - 1 min walk
  • Katsukura - 2 min walk
  • Kimuraya - 3 min walk

About this property

Hotel New Hankyu Kyoto

3.5-star Kyoto hotel in Central Kyoto, walk to Kyoto Tower
6 restaurants, a bar/lounge and a coffee shop/café are available at this hotel. WiFi in public areas is free. Other amenities include self parking, concierge services and dry cleaning. All 325 rooms offer free WiFi and free wired Internet, plus electric kettles and TVs. Free bottled water, hairdryers and safes are among the other amenities that guests will find.
Hotel New Hankyu Kyoto offers 325 forms of accommodation with a safe and complimentary bottles of water. Guests can surf the web using complimentary wired and wireless Internet access. Bathrooms include a combined bath/shower unit, slippers, toilets with an electronic bidet and hairdryers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking: JPY 1600 per night
  • Limited parking spaces
  • Parking height restrictions apply

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–10 AM: JPY 2160 per person
  • 6 restaurants and 1 coffee shop/cafe
  • 1 bar

Family friendly

  • Dry-cleaning service
  • Laundry facilities

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English
  • Japanese

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bathroom

  • Electronic bidet
  • Hairdryer
  • Shower/bathtub combination

Entertainment

  • TV

Food and drink

  • Electric kettle
  • Free bottled water

More

  • Iron/ironing board (on request)
  • Safe
  • Slippers

Policies

Check-in

Check-in between 3 PM and 3 AM

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A city tax may be collected at the property, effective from 1 October 2018. The city tax ranges from JPY 200–1,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 1000 per person, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: JPY 2160 per person (approximately)
  • Self-parking fee: JPY 1600 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply

Property is also known as

Hotel New Hankyu Kyoto
Hotel New Hankyu
New Hankyu Kyoto
New Hankyu

Frequently asked questions

Can I cancel my reservation for free at Hotel New Hankyu Kyoto and receive a full refund?
Yes, Hotel New Hankyu Kyoto offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel New Hankyu Kyoto cancellation policy on our site for more details about any exclusions or requirements.
Is this hotel pet-friendly?
No, only service animals are welcome at the property.
How much is parking at this property?
Self-parking is available for JPY 1600 per night. Limited spots are available.
What time is check-in at this hotel?
Check-in is from 3 PM to 3 AM.
What time is check-out at Hotel New Hankyu Kyoto?
Checkout is at 11 AM.
Where is Hotel New Hankyu Kyoto located?
Located in Central Kyoto, this hotel is within a 10-minute walk of Kyoto Tower and Higashi Honganji Temple. Kyoto Aquarium and Sanjusangendo Temple are also within 1 mile (2 km). Kyoto Station is only a 4-minute walk and Gojo Station is 14 minutes.

Guest reviews

Overall score and ratings for Hotel New Hankyu Kyoto

4.1
Very good
5 - Excellent
369
4 - Good
456
3 - Okay
128
2 - Mediocre
35
1 - Poor
12
4.1
Cleanliness
4.2
Service and Staff
4.1
Amenities
4.0
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Opposite station within easy reach to transport and shopping. We were travelling with our daughter and three grandchildren and we had adjoining rooms which was very handy. The room was very comfortable.

Stayed 3 nights in Feb 2020

3/5

  • Liked: Cleanliness, property conditions & facilities

Tea cups were not washed on 2 days. There were only about 10 ml of coffee left in the cups but service staff put a note saying they are not sure whether we still need the coffee. Rubbish bins are too small for 3 guests in a room. Frontline service desk staff are excellent even though they are not able to speak much English.

Stayed 6 nights in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Close to JR and Bus Terminal, newly renovated rooms

Stayed 2 nights in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 5 nights in Jan 2020

1/5

  • Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Like: location, close to the train station Dislike:  The property is really, really old, and they should refrain from using the term new’ in their property name.  Upon entering the hotel, you could already sense the hotel is not in its best condition.  It is also outdated, the front desk gave us a metal key rather than the 20th century card key.    The front desk also told us that we cannot use our pasmo card for the transportation and e should buy from them. As we enter our room, we could smell the uncleanliness, and musty order coming from all over the room.   We were uncomfortable in our entire stay , the area was nosiy and we could not sleep. We complained about he noise and ask to be moved to another room away from the street.  A hotel representative went up to our room, and asked if we already used the bathroom, and then he said, ‘you already slept on the bed.  (it was an afternoon nap).  They confirmed they would move us to another room but we didn’t realise the nightmare just startedThe bathroom is not well maintained and not cleaned properly.  We could smell urine near the toilet before we could even use it.  As my wife took a shower, and took the shower head, a hole in the wall was revealed which was directly pointing to her body.   We decided to check out the next day and move to another hotel.  Since our contract does not allow us to make a refund, we sadly and unfortunately forego the entire payment for five (5) nights.  To be continued....

Stayed 4 nights in Jan 2020