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Reviews of Hotel ALZA KYOTO

4 out of 5
Hotel ALZA KYOTO
3-33, Benzaitencho, Higashiyama-ku, Kyoto, Kyoto

Reviews

9.8

Exceptional

Rating 10 - Excellent. 248 out of 277 reviews" "
Rating 8 - Good. 22 out of 277 reviews" "
Rating 6 - Okay. 5 out of 277 reviews" "
Rating 4 - Poor. 0 out of 277 reviews" "
Rating 2 - Terrible. 2 out of 277 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Taylor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Huge rooms, by far the biggest and nicest hotel we stayed at during our very busy travel around Japan. Hotel staff goes above and beyond, speaks great English, and is incredibly accommodating. I plan to come back to this hotel when i return to Kyoto. The bathroom in the hotel room was by far the best part, I miss it! Great value for your money, very close to transit and everything you want to see in Kyoto.
Stayed 4 nights in Mar 2024
Response from Hotel Alza Kyoto Wang on Apr 14, 2024
Dear Taylor, Thank you for taking the time to rate us. We appreciate your comments and we are so glad to know that you have had a positive experience while staying here. We wish to have to chance to host you again in the near future. Sincerely yours

10/10 Excellent

Carrie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved staying at this hotel. Our room was spacious and overlooked the river and with a view of the cherry blossom trees. The staff was helpful and could speak english. The location was great. We were able to easily walk to the Gion district and restaurants. We also liked that this wasn’t a huge hotel which made it feel more intimate and it was quiet. We would stay here again.
Stayed 1 night in Apr 2024
Response from Hotel Alza Kyoto Wang on Apr 14, 2024
Dear Carrie, Thank you for taking the time to rate us. We appreciate your comments and we are so glad to know that you have had a positive experience while staying here. We wish to have to chance to host you again in the near future. Sincerely yours,

10/10 Excellent

robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Well managed property.
Stayed 4 nights in Mar 2024
Response from Hotel Alza Kyoto Wang on Apr 14, 2024
Dear robert, Thank you for taking the time to rate us. We appreciate your comments and we are so glad to know that you have had a positive experience while staying here. We wish to have to chance to host you again in the near future. Sincerely yours,

8/10 Good

ani, glendale

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Hotel Alza Kyoto,Wang on Apr 1, 2024
Dear ani, thank you for taking the time to rate us. We appreciate your comments and we are so glad to know that you have had a positive experience while staying here. We wish to have to chance to host you again in the future. Sincerely,

10/10 Excellent

Sharon, Cincinnati

Travelled with partner
Liked: Amenities, property conditions & facilities
Hotel ALZA Kyoto is wonderful. Beautiful entry, large room with river view. Large bathroom with a large soaking tub! Wine glasses, a few small plates, forks. Electronic curtains, many connections for phones. Small table with 2 chairs. Staff was very helpful.
Stayed 4 nights in Mar 2024
Response from Hotel Alza Kyoto on Mar 12, 2024
Dear guest, Thank you fortaking the time to rate us. We are happy to hear that you have enjoyed your bubble bath during your stay. We will kepp up with our good service and we look forward to welcome you here again in the future.

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb hotel in a great area. Gion is the traditional part of a traditional city. Easily walkable to many stunning temples and sites. The hotel is low rise with large rooms and was very peaceful and quiet.
Stayed 3 nights in Feb 2024
Response from Hotel Alza Kyoto on Mar 10, 2024
Dear guest, Thank you for taking the time to leave us this review. We are so glad that you found our facility and location satisfactory. We will try our best main our service standard and we wish to meet with you again in the future.

10/10 Excellent

Passang

Liked: Staff & service
Had the best stay.
Stayed 2 nights in Feb 2024
Response from Hotel Alza Kyoto Shrestha on Feb 22, 2024
Dear Passang, Thank you very much for your recent stay with us and your kind review. we are very happy to see you enjoyed staying here, we are looking forward to see again for your next trip in Kyoto. Once again, thank you very much for your stay. Kind regards,

10/10 Excellent

Valerie

Travelled with family
Liked: Amenities
Amazing amenities, fantastic location.
Stayed 3 nights in Jan 2024
Response from Hotel ALZA Kyoto on Jan 9, 2024
Dear Valerie, Thank you very much for choosing our hotel during your trip in Kyoto. We are glad to hear that you feel satisfied with our facility and service. We will keep up with our utmost effort to improve our service standard for all staying guests. Again, we appreciate and glad to receive this excellent comment. We truly look forward to having next opportunity to welcome you here to ALZA Kyoto in near future.! With Kindest Regards,

8/10 Good

D T

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Rooms are lovely, extremely clean and exactly as pictures show. There is a reception but they are only there when you need them not 24/7. Good location.
Stayed 2 nights in Dec 2023
Response from Hotel Alza Kyoto on Dec 31, 2023
Dear DT , Thank you for taking the time to write us this wonderful review. We are so glad that you feel satisfied with our facility. We will try our best to keep up our standard, and we truly wish to have the chance to host you again in the furure. Sincerely,

10/10 Excellent

WILLIAM FRANK

Stayed 5 nights in Dec 2023
Response from Hotel alza kyoto on Dec 26, 2023
Dear WILLIAM , Thank you for taking the time to write us this wonderful review. We are so glad that you feel satisfied with our facility. We will try our best to keep up our standard, and we truly wish to have the chance to host you again in the furure. Sincerely,

10/10 Excellent

Aikmeng

Stayed 3 nights in Dec 2023
Response from Hotel ALZA Kyoto on Dec 19, 2023
Hello dear Aikmeng , Thank you for taking the time to write us this wonderful review. We are so glad that you feel satisfied with our facility. We will try our best to keep up our standard, and we truly wish to have the chance to host you again in the furure. Sincerely,

10/10 Excellent

yumei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 2 nights in Dec 2023
Response from Hotel ALZA Kyoto on Dec 18, 2023
Hello dear yumei, Thank you for taking the time to write us this wonderful review. We are so glad that you feel satisfied with our facility. We will try our best to keep up our standard, and we truly wish to have the chance to host you again in the furure. Sincerely,

10/10 Excellent

Susana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay in Kyoto. Very convenient location within steps to Sanjo station. Quiet and safe. Very clean and comfortable rooms with excellent amenities and attention to detail. Great staff!
Stayed 3 nights in Dec 2023
Response from Hotel Alza Kyoto on Dec 15, 2023
Dear Susana, Thank you very much for choosing our hotel during your trip in Kyoto. We are glad to know that you feel satisfied with our facility and service. We will keep up with our utmost effort to improve our service standard for all staying guests. Again, we appreciate and glad to receive this good comment. We truly look forward to having next opportunity to welcome you here to ALZA Kyoto in future. With Kindest Regards,

10/10 Excellent

Danwen

Stayed 1 night in Dec 2023
Response from Hotel Alza kyoto on Dec 14, 2023
Dear Danwen, Thank you very much for choosing our hotel during your trip in Kyoto. We are glad to hear that you feel satisfied with our facility and service. We will keep up with our utmost effort to improve our service standard for all staying guests. We truly look forward to having next opportunity to welcome you here at ALZA Kyoto in near future. With Kindest Regards,Hotel Alza staff

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Hotel Alza kyoto on Dec 9, 2023
Hello dear James, Thank you for taking the time to write us this wonderful review. We are so glad that you feel satisfied with our facility. We will try our best to keep up our standard, and we truly wish to have the chance to host you again in the furure. Sincerely, Hotel ALZA Kyoto

10/10 Excellent

Paul

Stayed 4 nights in Nov 2023
Response from Hotel Alza kyoto on Dec 9, 2023
Hello dear Paul, Thank you for taking the time to write us this wonderful review. We are so glad that you feel satisfied with our facility. We will try our best to keep up our standard, and we truly wish to have the chance to host you again in the furure. Sincerely, Hotel ALZA Kyoto,

10/10 Excellent

Dennis

Stayed 2 nights in Nov 2023
Response from Hotel Alza kyoto on Nov 22, 2023
Hello dear Denis, Thank you for taking the time to evaluate us . We are so glad that you feel satisfied with our facility and service. We will try our best to keep up our standard, and we truly wish to have the chance to host you again in the furure. Sincerely, Hotel ALZA Kyoto

10/10 Excellent

Tracy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bathroom is massive and can fit a family of 3. Walkable distance to Gion and the main shopping street.
Stayed 3 nights in Nov 2023
Response from Hotel Alza Kyoto on Nov 20, 2023
Dear Tracy, Thank you very much for choosing our hotel during your trip in Kyoto. We are glad to hear that you feel satisfied with our facility and service. We will keep up with our utmost effort to improve our service standard for all staying guests. Again, we appreciate and glad to receive this excellent comment on Expedia. We truly look forward to having next opportunity to welcome you here at ALZA Kyoto in near future. With Kindest Regards, Hotel Alza Kyoto

10/10 Excellent

Wong

Stayed 4 nights in Nov 2023
Response from Hotel Alza kyoto on Nov 18, 2023
Dear Wong, Thank you very much for choosing our hotel during your trip in Kyoto. We are glad to hear that you feel satisfied with our facility and service. We will keep up with our utmost effort to improve our service standard for all staying guests. Again, we appreciate and glad to receive this highest evaluation on Expedia. We truly look forward to having next opportunity to welcome you here at ALZA Kyoto in near future. With Kindest Regards, Hotel Alza Kyoto

10/10 Excellent

Shelley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023
Response from Hotel ALZA Kyoto on Nov 14, 2023
Dear Guest, Thank you very much for your recent stay with us and evaluating it. We all look forward to the next opportunity to see again for your next trip in Kyoto. Kind regards,

10/10 Excellent

Erven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was a welcome change from our tiny accommodations in Tokyo. Highly recommended.
Stayed 1 night in Nov 2023
Response from Hotel ALZA Kyoto on Nov 14, 2023
Dear Erven, Thank you very much for choosing our hotel during your trip in Kyoto. We are glad to know that you feel satisfied with our facility and service. We will keep up with our utmost effort to improve our service standard for all staying guests. Again, we appreciate and glad to receive this good comment. We truly look forward to having next opportunity to welcome you here to ALZA Kyoto in future. With Kindest Regards,

10/10 Excellent

Nur

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place so much! Room is huge and facing Kamo river. The view is enchanting in the morning and sunset. Staffs are all nice and speaks good english (big plus in Japan). Quiet room despite being in front of the road because it has double sliding door. Huge bathroom with huge tub complete with micro bubble. I would never stay anywhere else in Kyoto, and this is our third time in Kyoto.
Stayed 4 nights in Oct 2023
Response from Alza Reply on Nov 2, 2023
Hello dear Nur, thank you taking the time to give us this wonderful review. We are glad to hear that you have had a good experience while staying with us. We look forward to meet you again in the future. Sincerely, Hotel Alza Kyoto, Liu

10/10 Excellent

Jose Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023
Response from Hotel ALZA Kyoto on Nov 1, 2023
Thank you very much for your recent stay with us and your review. We are glad to receive such a good mark. We will keep up the utmost effort for better service and look forward to welcoming you back in the near future. Kind regards,

10/10 Excellent

Ken

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely fabulous hotel. Enjoyed our 6 night stay. Beautiful facilities in room and bath area. Exceptional service. Perfect location. Will recommend to all my friends.
Stayed 7 nights in Oct 2023
Response from Reply on Oct 31, 2023
Hello dear Ken, thank you for taking the time to write us this review. We are so glad to hear that you have had a good erxperience while staying here. We hope to have the chance to welcome you again in the future. Sincerely, Hotel ALZA Kyoto, Liu

10/10 Excellent

Kollette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely wonderful stay for my boyfriend and I. :) Great location, clean rooms and the service from check in, to check out and everything in between was the best of the best.
Stayed 1 night in Oct 2023
Response from Reply from your hotel on Oct 24, 2023
Hello dear guest, thank you for taking the time to give us this amazing review. We are happy to hear that you have had a positive experience while staying with us. We will work hard to keep up with the high service standard and hope to have the change to welcome you again in the future. Hotel Alza Kyoto, Liu

10/10 Excellent

Hiroyo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place
Spacious room and big bathroom! Location is perfect.
Stayed 4 nights in Oct 2023
Response from Hotel alza kyoto on Oct 23, 2023
Dear Hiroyo,Thank you very much for taking the time to share your review with us. We are grateful to read that you enjoyed the location, facilities and services of our hotel. We very much appreciate your comments, as they help us to improve our services. We look forward to seeing you again in the future!

10/10 Excellent

Jorge

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb hotel and location
The hotel’s location (next to shopping, tons of restaurants, metro, next to Gion district and Pontocho districts) combined with clean room, room features and comfort makes this hotel a superb selection
Stayed 4 nights in Oct 2023
Response from Hotel ALZA Kyoto on Oct 23, 2023
Dear Jorge,Thank you very much for taking the time to share your review with us. We are grateful to read that you enjoyed the location, facilities and services of our hotel. We very much appreciate your comments, as they help us to improve our services. We look forward to seeing you again in the future!

10/10 Excellent

Jurina

Stayed 3 nights in Oct 2023
Response from Hotel ALZA Kyoto on Oct 22, 2023
Thank you very much for your recent stay with us and your review. We are glad to receive such a good mark. We will keep up the utmost effort for better service and look forward to welcoming you back in the near future. Kind regards,

10/10 Excellent

Jared

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel highly recommend! Rooms are IMPRESSIVE!
Stayed 4 nights in Oct 2023
Response from Hotel ALZA Kyoto on Oct 19, 2023
Dear Jared , Thank you very much for your recent stay with us and your kind review. we are very happy to see you enjoyed staying here, we are looking forward to see again for your next trip in Kyoto. Once again, thank you very much for your stay. Kind regards

10/10 Excellent

ashish, BELLE MEAD

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing, spacious, well-appointed property with great people who were always ready to help, very conveniently located in Gion with lots of food and tourist spots in walking distance. We thoroughly enjoyed our stay in Kyoto and would recommend Alza Kyoto to our friends and family
Stayed 2 nights in Oct 2023
Response from HotelAlza kyoto on Oct 17, 2023
Dear ashish, Thank you very much for choosing our hotel during your trip in Kyoto. We are glad to hear that you feel satisfied with our facility and service. We will keep up with our utmost effort to improve our service standard for all staying guests. Again, we appreciate and glad to receive this good comment. We truly look forward to having next opportunity to welcome you here to ALZA Kyoto in near future. With Kindest Regards, Hotel Alza Kyoto

10/10 Excellent

Reky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend.
Top class. Great location, great size room and super comfy. No complaints. High Liu recommend!
Stayed 3 nights in Oct 2023
Response from HotelAlza kyoto on Oct 17, 2023
Dear Reky, Thank you very much for choosing our hotel during your trip in Kyoto. We are glad to hear that you feel satisfied with our facility and service. We will keep up with our utmost effort to improve our service standard for all staying guests. Again, we appreciate and glad to receive this good comment. We truly look forward to having next opportunity to welcome you here to ALZA Kyoto in near future. With Kindest Regards, Hotel Alza Kyoto

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023
Response from Reply from Hotel Alza Kyoto on Oct 16, 2023
Hello dear Robert, thank you for taking the time to write us this amazing review. We are so glad to hear that you have had a positive experience while staying with us. We look forward to the chance to host you again in the future!Sincerely, Hotel Alza Kyoto, Liu

10/10 Excellent

andrew

Stayed 3 nights in Sep 2023
Response from Reply from Hotel Alza Kyoto on Oct 16, 2023
Hello dear Andrew, thank you for taking the time to give us this wounderful review. We are so glad to hear that you have had a good experience while staying with us. We look forward to the chance to host you again in the future!Sincerely, Hotel Alza Kyoto, Liu

10/10 Excellent

andrew

Stayed 3 nights in Sep 2023
Response from Reply from Hotel Alza Kyoto on Oct 16, 2023
Hello dear Andrew, thank you for taking the time to give us this wounderful review. We are so glad to hear that you have had a good experience while staying with us. We look forward to the chance to host you again in the future!Sincerely, Hotel Alza Kyoto, Liu

10/10 Excellent

Nicholas, Clitheroe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, great location in the Gion district. Highly recommended
Stayed 4 nights in Sep 2023
Response from Hotel Alza Kyoto on Oct 1, 2023
Dear Nicholas,Thank you for taking the time to give us this wonderful review. We are so happy that you have had a good time while staying with us. We look forward to the next time to greet you here agian. Sincerely

10/10 Excellent

Yuehan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2023
Response from Reply on Sep 30, 2023
Hello dear Yuehan,Thank you for taking the time to give us this wonderful review. We are so happy that you have had a good time while staying with us. We look forward to the next time to greet you here agian. Sincerely, Hotel Alza Kyoto, Liu

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a hidden gem in Kyoto. The room is actually nicer than it shows in the pictures on website. I love the shower I'm the bathroom. The water pressure is strong .
Stayed 5 nights in Sep 2023
Response from Dear Thomas, on Sep 20, 2023
Dear Thomas, Thank you very much for taking the time to write us this wonderful reply. We are so happy to hear that you have enjoy staying at our facility, and we promise to try our best to keep up our service standard. We wish to be able to greet you again in the future. Sincerely, Hotel Alza Kyoto, Heo

10/10 Excellent

Michelle

Stayed 3 nights in Sep 2023
Response from Hotel Alza Kyoto on Oct 1, 2023
Dear Michelle、Thank you for taking the time to give us this wonderful review. We are so happy that you have had a good time while staying with us. We look forward to the next time to greet you here agian. Sincerely

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from Hotel Alza Kyoto on Sep 4, 2023
Dear Rob , Thank you very much for taking the time to write us this wonderful reply. We are so happy to hear that you have enjoy staying at our facility, and we promise to try our best to keep up our service standard. We wish to be able to greet you again in the future. Sincerely

10/10 Excellent

Annie, Bridge of Allan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We would recommend without hesitation this wonderful hotel: the rooms were large, very nicely decorated and amazingly well equipped including crockery, glasses, tea / coffee, robes & slippers and a lovely bathroom. It was also extremely quiet despite being really well located. We stayed for 2 weeks and feel very fortunate - thanks to the owners and staff!
Stayed 12 nights in Aug 2023
Response from Hotel Alza Kyoto on Sep 4, 2023
Dear Annie, Thank you very much for taking the time to write us this wonderful reply. We are so happy to hear that you have enjoy staying at our facility, and we promise to try our best to keep up our service standard. We wish to be able to greet you again in the future. Sincerely

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in Kyoto
Great location near all the action. The design of the room is great, with little touches not found elsewhere.
Stayed 1 night in Aug 2023
Response from Reply on Aug 22, 2023
Dear guest, Thank you very much for taking the time to write us this wonderful reply. We are so happy to hear that you have enjoy staying at our facility, and we promise to try our best to keep up our service standard. We wish to be able to greet you again in the future. Sincerely, Hotel Alza Kyoto, Liu

10/10 Excellent

Rodrigo

Stayed 2 nights in Aug 2023
Response from Reply on Sep 1, 2023
Hello dear Rodrigo, Thank you for taking the time to rate us online. We appreciate your kindness and are glad to hear that you are satisfied with your stay. In the future we wish to have the chance to welcome you here again. Sincerely, Hotel Alza Kyoto, Liu

10/10 Excellent

Faye

Stayed 4 nights in Jul 2023
Response from Hotel Alza Kyoto, on Aug 4, 2023
Dear Faye,Thank you for your wounderful review. We are glad to know that you feel satisfied while staying at our hotel. We will continue improving our service standard and wish to have the change to welcome you here again in the future. Sincerely,

10/10 Excellent

Saori

Stayed 1 night in Jul 2023
Response from Reply from Hotel Alza Kyoto on Jul 24, 2023
Hello dear Saori,Thank you for your wounderful review. We are glad to know that you feel satisfied while staying at our hotel. We will continue improving our service standard and wish to have the change to welcome you here again in the future. Sincerely, Hotel Alza Kyoto, Liu

10/10 Excellent

Cailing

Stayed 4 nights in Jul 2023
Response from Staff of Hotel Alza Kyoto on Jul 23, 2023
Hello dear Cailing, thank you for taking the time to give us the wonderful review. We are happy that you have had a positive experience here. We will keep working hard to provide good service and we wish to have the chance to host you again in the future. Sincerely, Hotel Alza Kyoto Liu

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Four Nights at Hotel Alza
Our stay at Hotel Alza felt like a luxurious trip back in time to traditional Kyoto but with little modern touches. The room itself was beautifully designed and the amount of amenities given was astounding! The only negative I could say was a slight odor coming from the shower, which the staff informed us was from the recent rainy season. They also attempted to clean it immediately, which did help a lot.
Stayed 2 nights in Jul 2023
Response from Staff of Hotel ALZA Kyoto on Jul 21, 2023
Dear guest , Thank you very much for choosing our hotel during your trip in Kyoto. We are glad to hear that you feel satisfied with our facility and service and sorry about the smell from the shower. Again, we appreciate and glad to receive this good comment. Kind regards,

10/10 Excellent

David

Stayed 2 nights in Jul 2023
Response from Hotel Alza kyoto on Jul 14, 2023
Dear David,Thank you very much for your recent stay with us and evaluating it. We all look forward to the next opportunity. Kind regards,

10/10 Excellent

Ronghao

Stayed 4 nights in Jun 2023
Response from Staff of Hotel Alza Kyoto on Jul 23, 2023
Hello dear Ronghao, thank you for taking the time to rate your stay at our hotel. We are happy that you have enjoyed your time here. We will work hard to provide good service and we wish to have the chance to host you again in the future. Sincerely, Hotel Alza Kyoto Liu

10/10 Excellent

WAN MAN

Stayed 1 night in Jun 2023
Response from Hotel alza kyoto on Jun 26, 2023
Dear WAN MAN, Thank you very much for your recent stay with us and your kind review. We are very honored that you could enjoy a pleasant stay while you were in Kyoto. We will keep up the utmost effort for better service and looking forward to welcoming you back in the near future. Once again, thank you very much for your stay. Kind regards

10/10 Excellent

Rena

Stayed 1 night in Jun 2023
Response from HotelAlza kyoto on Jun 25, 2023
Rena様この度はホテルアルザ京都にお越し頂き誠にありがとうございました。Rena様におかれましてはこの度、格別のご評価を賜りスタッフ一同嬉しく存じます。またのご来館を心よりお待ち申し上げます。