Title: HOTEL MASTAY jingumichi - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=10323&destination=Kyoto%2C+Kyoto+Prefecture%2C+Japan&selected=39812725&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Aparthotel # HOTEL MASTAY jingumichi ## Photo gallery for HOTEL MASTAY jingumichi ![Property entrance - HOTEL MASTAY jingumichi (Kyoto)](https://images.trvl-media.com/lodging/40000000/39820000/39812800/39812725/594d7b6c.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Exterior - HOTEL MASTAY jingumichi (Kyoto)](https://images.trvl-media.com/lodging/40000000/39820000/39812800/39812725/969af9b5.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Quad Double Bed Suite - HOTEL MASTAY jingumichi (Kyoto)](https://images.trvl-media.com/lodging/40000000/39820000/39812800/39812725/138d5d9b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Quad Double Bed Suite - HOTEL MASTAY jingumichi (Kyoto)](https://images.trvl-media.com/lodging/40000000/39820000/39812800/39812725/cabfcf7b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Quad Double Bed Suite - HOTEL MASTAY jingumichi (Kyoto)](https://images.trvl-media.com/lodging/40000000/39820000/39812800/39812725/dc09c70b.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Location - Prices - Amenities - Policies Close to Yasaka Shrine, HOTEL MASTAY jingumichi provides amenities like laundry facilities and a full-service spa. For some rest and relaxation, visit the steam room. Stay connected with free in-room WiFi. ## Reviews 9.6 Exceptional ## Popular amenities - Kitchen - Washer - Dryer - Free WiFi - Air conditioning - Spa ## Check prices for these days [Tonight ](https://www.expedia.ca/Hotel-Search?startDate=2026-03-23&endDate=2026-03-24&selected=39812725&PinnedHotelID=39812725&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-23&endDate=2026-03-24&selected=39812725&PinnedHotelID=39812725&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.ca/Hotel-Search?startDate=2026-03-24&endDate=2026-03-25&selected=39812725&PinnedHotelID=39812725&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-24&endDate=2026-03-25&selected=39812725&PinnedHotelID=39812725&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=39812725&PinnedHotelID=39812725&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=39812725&PinnedHotelID=39812725&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=39812725&PinnedHotelID=39812725&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=39812725&PinnedHotelID=39812725&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 3+ beds 2 beds Showing 6 of 6 rooms ### View all photos for Quad Double Bed Suite ![Quad Double Bed Suite](https://images.trvl-media.com/lodging/40000000/39820000/39812800/39812725/4624c257.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Quad Double Bed Suite - 969 sq ft - 2 bedrooms - Sleeps 6 - 4 Double Beds ### View all photos for Economy Twin Room ![Economy Twin Room](https://images.trvl-media.com/lodging/40000000/39820000/39812800/39812725/07d954c3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Economy Twin Room - 498 sq ft - 1 bedroom - Sleeps 2 - 2 Large Twin Beds ### View all photos for Quad Room ![Quad Room](https://images.trvl-media.com/lodging/40000000/39820000/39812800/39812725/628e62df.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Quad Room - 498 sq ft - 1 bedroom - Sleeps 4 - 4 Large Twin Beds ### View all photos for Luxury Twin Room AO TYPEA ![Down comforters, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/40000000/39820000/39812800/39812725/a729cae0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Twin Room AO TYPEA - 534 sq ft - 1 bedroom - Sleeps 2 - 2 Large Twin Beds ### View all photos for Luxury Twin Room AO TYPEC ![Down comforters, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/40000000/39820000/39812800/39812725/8f819f97.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Twin Room AO TYPEC - Sleeps 2 - 2 Large Twin Beds ### View all photos for Luxury Twin Room AO TYPEB ![Luxury Twin Room AO TYPEB](https://images.trvl-media.com/lodging/40000000/39820000/39812800/39812725/c998e493.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Twin Room AO TYPEB - 1 bedroom - Sleeps 2 - 2 Large Twin Beds ## You may also like Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/45000000/44940000/44931200/44931128/439a1b78_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Hotel Seiryu Kyoto Kiyomizu Higashiyama Ward - Spa - Free WiFi - Restaurant - Air conditioning 9.6 Exceptional 150 reviews CA $1,167 CA $1,476 total Apr 23 - Apr 24 [](https://www.expedia.ca/Kyoto-Hotels-The-Hotel-Seiryu-Kyoto-Kiyomizu.h44931128.Hotel-Information?chkin=2026-4-23&chkout=2026-4-24&rm1=a2®ionId=6131486&destination=Kyoto (and vicinity)&destType=MARKET&latLong=35.011229,135.768125&searchId=e0001b9a-7038-49ef-8b55-62d1a459211d&top_cur=CAD) Ad ![Premier Suite, 1 King Bed, Garden View | Bathroom](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/100000000/99840000/99833600/99833557/0781d42a_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Six Senses Kyoto Higashiyama Ward - 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Pool - Spa - Free WiFi - Restaurant 9.0 Wonderful 1,006 reviews CA $127 CA $165 total Mar 24 - Mar 25 [](https://www.expedia.ca/Kyoto-Hotels-Hotel-Monterey-Kyoto.h1607898.Hotel-Information?chkin=2026-3-24&chkout=2026-3-25&rm1=a2®ionId=6131486&destination=Kyoto (and vicinity)&destType=MARKET&latLong=35.011229,135.768125&searchId=e0001b9a-7038-49ef-8b55-62d1a459211d&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FKyoto-Hotels-HOTEL-MASTAY-Jingumichi.h39812725.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FKyoto-Hotels-HOTEL-MASTAY-Jingumichi.h39812725.Hotel-Information) ## About the area Located in Higashiyama Ward, a neighborhood in Kyoto, HOTEL MASTAY jingumichi is near a metro station. Yasaka Shrine and Nishiki Market are notable landmarks, and the area's natural beauty can be seen at Lake Biwa and Arashiyama Bamboo Grove. Kyoto Municipal Zoo and Kyoto Gyoen National Garden are also worth visiting. [Visit our Kyoto travel guide](https://www.expedia.ca/Kyoto.dx6131486) [View more Aparthotels in Kyoto](https://www.expedia.ca/Kyoto-Apart-Hotels.d6131486-aaApartHotels.Travel-Guide-Accommodation) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C35.00962%2C135.78305&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=nf-2UnK7qsUoy9GznC-Ez6El8LI=) Higashiyamaku Ebisucho 159, Kyoto, Kyoto, 605-0033 ### What's nearby - ![Heian Shrine showing heritage architecture, religious elements and a temple or place of worship](https://images.trvl-media.com/place/501447/ffd35df6-85c3-4b45-a515-01cfba43f265.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Heian Shrine 8 min walk \- 0.7 km - ![Yasaka Shrine which includes a temple or place of worship and heritage architecture](https://images.trvl-media.com/place/501462/fa36d1e9-5dfb-4520-8495-77f1363364fd.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Yasaka Shrine 10 min walk \- 0.9 km - ![Springtime in Kyoto's Gion district. #asia #japan #kyoto #gion #sakura #streetphotography #travel](https://images.trvl-media.com/place/179161/afebb7a8-d146-4ce9-bc93-30ca1988eeb9.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Shijo Street 12 min walk \- 1.0 km - Kyoto International Exhibition Hall 3 min walk \- 0.3 km - Keage Incline 7 min walk \- 0.6 km ### Getting around - Higashiyama Station 3 min walk - Sanjo Station 13 min walk - Itami Airport (ITM) 67 min drive ### Restaurants - あるぺんrose 2 min walk - お食事処明日香 1 min walk - LURRA° 3 min walk - 丹 tan 3 min walk - シュイロ 1 min walk ## About this property ### HOTEL MASTAY jingumichi Along with a full-service spa, this smoke-free aparthotel has concierge services and laundry facilities. WiFi in public areas is free. Other amenities include a front-desk safe and multilingual staff assistance. Each apartment boasts a jetted tub and offers free WiFi and a kitchen. A flat-screen TV with digital channels and Netflix provide a bit of entertainment, and guests will also appreciate thoughtful touches like bathrobes and slippers. Housekeeping is available on request. HOTEL MASTAY jingumichi offers 16 accommodations, which are accessible via exterior corridors and feature washers/dryers and complimentary bottled water. Beds feature down comforters. Accommodations at this 3-star aparthotel have kitchens with refrigerators, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers with jetted bathtubs, bathrobes, slippers, and bidets. This Kyoto aparthotel provides complimentary wireless Internet access. Flat-screen televisions come with digital channels and Netflix. Additionally, rooms include hair dryers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request. The recreational activities listed below are available either on site or nearby; fees may apply. Guests can indulge in a pampering treatment at the aparthotel's full-service spa. The spa is equipped with a steam room. ## Similar properties ![Front of property](https://images.trvl-media.com/lodging/115000000/114090000/114088400/114088351/869b310f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Minn Gion Kamogawa Higashiyama Ward - Free WiFi - Air conditioning - Laundry - 24/7 front desk 9.2 Wonderful 56 reviews CA $172 CA $189 total Apr 23 - Apr 24 [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-23&endDate=2026-04-24&selected=114088351&PinnedHotelID=114088351&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/101000000/100210000/100205300/100205202/dde05959.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hiyori Stay Kyoto Kamogawa Higashiyama Ward - Breakfast included - Kitchen - Washer - Free WiFi 9.8 Exceptional 99 reviews CA $228 CA $251 total Mar 29 - Mar 30 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-29&endDate=2026-03-30&selected=100205202&PinnedHotelID=100205202&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/94000000/93530000/93523100/93523006/291b8a09.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Minn Gion Gion - Kitchen - Free WiFi - Air conditioning - Laundry 9.4 Exceptional 419 reviews CA $181 CA $199 total Mar 24 - Mar 25 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-24&endDate=2026-03-25&selected=93523006&PinnedHotelID=93523006&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/4000000/3900000/3892600/3892569/2e058fc9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### APA Hotel Kyoto Gion EXCELLENT Gion - Free WiFi - Restaurant - Air conditioning - Breakfast available 8.4 Very good 1,001 reviews CA $144 CA $174 total Apr 20 - Apr 21 [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-20&endDate=2026-04-21&selected=3892569&PinnedHotelID=3892569&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/91000000/90830000/90825700/90825636/afe2b632.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Gion Elite Terrace Gion - Kitchen - Free WiFi - Air conditioning - Laundry 9.8 Exceptional 197 reviews CA $194 CA $213 total Mar 24 - Mar 25 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-24&endDate=2026-03-25&selected=90825636&PinnedHotelID=90825636&HadPinnedHotel=true®ionId=-1&adults=2) ![Standard Room (with Loft), Non Smoking](https://images.trvl-media.com/lodging/110000000/109930000/109921800/109921765/1b87313c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### KOKO HOTEL Residence Kyoto Nijo Castle Central Kyoto - Kitchen - Free WiFi - Air conditioning - Laundry 9.8 Exceptional 248 reviews CA $182 CA $201 total Mar 25 - Mar 26 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-25&endDate=2026-03-26&selected=109921765&PinnedHotelID=109921765&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/97000000/96840000/96836100/96836080/e161cfb2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Minn Gion Sanjo Higashiyama Ward - Kitchen - Washer - Dryer - Free WiFi 9.2 Wonderful 262 reviews CA $211 CA $232 total Apr 23 - Apr 24 [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-23&endDate=2026-04-24&selected=96836080&PinnedHotelID=96836080&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/110000000/109150000/109141100/109141040/382f0e79.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### MONday Apart Premium Kyoto Sta. 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Fees may include applicable taxes: - A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking. We have included all charges provided to us by the property. ### Optional extras - Fee for cooked-to-order breakfast: approximately JPY 2750 for adults and JPY 2750 for children The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip Host has not indicated whether there is a smoke detector on the property Safety features at this property include a fire extinguisher ### We should mention The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file ### Property is also known as HOTEL MASTAY jingumichi Kyoto HOTEL MASTAY jingumichi Aparthotel HOTEL MASTAY jingumichi Aparthotel Kyoto ## Frequently asked questions ### Is HOTEL MASTAY jingumichi pet-friendly? ### How much does it cost to stay at HOTEL MASTAY jingumichi? ### How much is parking? ### What time is check-in at HOTEL MASTAY jingumichi? ### What time is check-out at HOTEL MASTAY jingumichi? ### Where is HOTEL MASTAY jingumichi located? ### Can I cancel my reservation for free and receive a full refund? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## HOTEL MASTAY jingumichi Reviews 9.6 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.4 Cleanliness ### 9.6 Amenities ### 9.6 Staff & service ### 9.4 Property conditions & facilities 10 - Excellent 34 8 - Good 1 6 - Okay 2 4 - Poor 0 2 - Terrible 1 ## Reviews Verified ### 10/10 Excellent #### Berkeley Dec 8, 2025 Staff were extremely professional, courteous, and welcoming! ##### Berkeley Stayed 7 nights in Nov 2025 Verified ### 10/10 Excellent #### Lazaro Oct 16, 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Laundry in the room was amazing. Super helpful staff. Amazing spot with lots to do around. ##### Lazaro Stayed 4 nights in Oct 2025 Verified ### 10/10 Excellent #### Nancy Oct 18, 2025 Liked: Cleanliness, amenities I loved this hotel. It had the best bathtub I have ever used in Japan. The layout of the room was great. It was very quiet and the bed was very comfortable. I highly recommend this hotel! ![Self filling bath](https://a.travel-assets.com/ugc/hotel-reviews/a42027fb-8e59-4bb8-b890-567c26ccddc2-1760787304954.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Wet room](https://a.travel-assets.com/ugc/hotel-reviews/90db1f4e-b290-4416-8adf-657952a2a854-1760787304910.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Living/dining room](https://a.travel-assets.com/ugc/hotel-reviews/9559bb53-49f5-4ba2-bd4f-954a9f4339b2-1760787304318.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Combo washer dryer was great](https://a.travel-assets.com/ugc/hotel-reviews/20424394-f718-43d5-a886-ae98073b0c7c-1760787304812.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Nancy Stayed 4 nights in Oct 2025 Verified ### 10/10 Excellent #### Crystal Aug 31, 2025 Liked: Cleanliness, room comfort, communication #### Kyoto Family Vacation We truly enjoyed our stay at Hotel Mystay. The staff was super friendly and accommodating, the room fit our family if 6 perfectly and the Hotel is in a great location! ##### Crystal Stayed 8 nights in Aug 2025 Verified ### 10/10 Excellent #### Jenna Oct 14, 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication This was a great stay in Kyoto. The room was huge which was a nice change compared to our other stays. The washer and dryer in the room was also a nice touch. Walkable to temples, shops and restaurants. I would stay here again ##### Jenna Stayed 4 nights in Oct 2025 Verified ### 10/10 Excellent #### Linda Jun 11, 2025 Liked: Cleanliness, amenities, property conditions & facilities Hotel Mastay Jingumichi was great, rooms spacious by Japanese standards, clean and comfortable, everything modern and updated. Staff were always patient, super helpful. ##### Linda Stayed 2 nights in Jun 2025 Verified ### 10/10 Excellent #### HUI MIN Feb 19, 2024 Liked: Cleanliness, room comfort, communication #### Great Stay Very spacious and comfortable space, well-equipped for daily life, great location ##### HUI MIN Stayed 3 nights in Feb 2024 Verified ### 10/10 Excellent #### Meredith Jun 30, 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Big room for our family of 4\. Washer dryer was helpful. Super friendly front desk staff. Close to the subway and all food options you could desire. ##### Meredith Stayed 3 nights in Jun 2025 Verified ### 10/10 Excellent #### andrew Apr 21, 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Perfect for a family of four. Beds were great, the space was plenty (especially for Japan), and it had great amenities like a washer/dryer, separate toilet and bathroom. And full kitchen. The location was also great: near a subway line and also close to the philosophers walk. Lawsons downstairs also helped This is a place for travelers who want higher end accomodations but don't need onsite facilities like a restaurant ##### andrew Stayed 6 nights in Apr 2025 Verified ### 10/10 Excellent #### Joseph Sep 23, 2023 Liked: Cleanliness, amenities, property conditions & facilities, communication First and foremost, the staff were very helpful and also spoke excellent english. Any time you are in another country, you should not take it for granted that you will have an easy time communicating, and my review would still be 5 stars without it. Staff are able to assist with restaurant reservarions, transportation, and luggage courier services. A short walk from the subway, transport to kyoto station and nara were simple. Short walk to multiple temples. Short walk to pontocho dining street and lots of other hreat restaurants. ##### Joseph Stayed 4 nights in Sep 2023 Verified ### 10/10 Excellent #### Boon Jun Apr 20, 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication A fully equipped and comfortable serviced apartment, complete with an in-unit washer and dryer located in the bathroom. I really appreciated the modern tech features in the bathtub and toilet—they were a nice touch. The infant cot provided was clean and cozy, and they even included a diaper bin, which was very thoughtful. However, there were a few downsides. The room didn’t offer much of a view, and the hanging lamp above the wall art in the living area was quite obstructive—I bumped into it multiple times. Additionally, the layout lacks separation between the bedroom and the kitchen/living space. This means if you cook, the smell lingers throughout the entire apartment. And once the baby is asleep, it’s hard to do anything else since there’s no door to block light or noise from the living area. ##### Boon Jun Stayed 4 nights in Apr 2025 Verified ### 10/10 Excellent #### Catherine Nov 2, 2023 Liked: Amenities, property conditions & facilities, communication This was a spacious, comfortable and unique property in a good location. It was immaculately clean. There is a Lawson store next door and a number of good restaurants nearby. It is in walking distance to the Heian Shrine and Nanzenji Temple. Bus stops are just outside and subway stations are very close. The hotel is on a busy street, but the room is well insulated and very quiet. It has a washing machine that is supposed to also function as a dryer, but we didn’t have much luck with the dryer part. There is an enclosed balcony where you can hang clothes to dry, as well as a big closet and a pole in the bathroom. The staff was polite and competent enough in English to be helpful. Taxis had a hard time finding it and I began to use the Higashiyama Hotel across the street as a recognizable landmark. ##### Catherine Stayed 4 nights in Oct 2023 Verified ### 10/10 Excellent #### Muhammad Dec 16, 2025 Liked: Cleanliness, amenities, communication Amenities - well stocked. Service - the check in process was smooth with the FO Team being friendly and accommodating. Location - within walking distance to our halal eateries, so its not a problem. Area - Lawson is a must visit everyday. ![](https://a.travel-assets.com/ugc/hotel-reviews/2f0ee0a6-94eb-41bd-84ff-30264394053f-1765924344181.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/96c62e83-428c-4e92-b2e3-adc7fdb890a8-1765924344970.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Muhammad Stayed 3 nights in Dec 2025 Verified ### 10/10 Excellent #### Inesa Oct 2, 2025 Liked: Amenities Lovely hotel, with polite and helpful staff. Really useful to have a washing machine in the room. Beds were comfortable and the shower had warm water. ##### Inesa Stayed 5 nights in Sep 2025 Verified ### 10/10 Excellent #### Tanya Aug 2, 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication We are a family of four, three adults and one older teen. We really enjoyed our stay at this property. Fantastic amenities in the rooms and the location was amazing. Highly recommend for your trip to Kyoto ##### Tanya Stayed 4 nights in Jul 2025 Verified ### 2/10 Terrible #### Igor Dec 9, 2025 Disliked: Cleanliness, property conditions & facilities, communication At first glance the room looked clean but it was so dusty that if you touched the curtains you would get dust in your eyes! We got so sick in that room due to high dust! There are rips in the carpeting! The pillows are like rocks! I took a pot out of the draw to make pasta for my kids, the bottom on the outside was covered in grease! We were paying double the rate that other guests were paying, we spoke to them about upgrading us since we were paying top dollar, they were not interested and appeared to be hostile! I don’t like this hotel but we loved all the other hotels we stayed in in Japan ##### Igor Stayed 6 nights in Dec 2025 Verified ### 10/10 Excellent #### Soesani Jul 9, 2025 Liked: Cleanliness, amenities, property conditions & facilities The shower room and bathroom not close to each other. There is a washing machine inside but the dryer makes ur clothes wrinkles. ##### Soesani Stayed 8 nights in Jun 2025 Verified ### 6/10 Okay #### Verified traveller Apr 5, 2025 Liked: Cleanliness, room comfort Disliked: Communication #### Over-rated establishment On duty staff could not communicate in English on check-in. When asked if we could use the bathroom when picking up our luggage prior to leaving Kyoto on check-out, the female staff on duty refused and said no. Told me that Mastay only has bathroom in suite and staff bathroom could not be used by hotel guests. ##### Verified traveller Stayed 3 nights in Mar 2025 Verified ### 10/10 Excellent #### MATSUZAWA Mar 7, 2026 Liked: Cleanliness, check-in, communication, listing accuracy コンビニがすぐ近くと駅との間にありとても便利でした。 ##### MATSUZAWA Stayed 3 nights in Feb 2026 Verified ### 10/10 Excellent #### 中沢 Feb 23, 2026 Liked: Cleanliness, property conditions & facilities, communication 最新の家電が揃っていて良かったです。 ##### 中沢 Stayed 2 nights in Feb 2026 Verified ### 10/10 Excellent #### ふみとし Jan 5, 2026 Liked: Cleanliness, amenities, property conditions & facilities, communication 部屋はとてと綺麗に掃除されていて、設備も新しく快適に過ごせました。部屋に説明された椅子も座りやすかったです。また利用したいです。 ##### ふみとし Stayed 5 nights in Dec 2025 Verified ### 10/10 Excellent #### Scarlett Nov 20, 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication We were a little surprised how well this hotel was rated. It wasn't bad, just not as exceptional as the ratings reflect. There were only 2 pillows in the room, and when I ask for more the staff informed me there were none. At a hotel? No pillows? The room was clean enough, but not spotless. There were dirty spots on the carpet and visible dust on furniture. However, it's not a bad place. So it's tricky to rate. The location is great and it's quiet and safe. The room is spacious for Japanese standards and the shower is amazing. It was wonderful having our own washing machine. There was no iron however. ##### Scarlett Stayed 5 nights in Nov 2025 Verified ### 10/10 Excellent #### YUMI Jul 17, 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication 2度目の宿泊になりますがスタッフの方々がとても親切だと思うし、部屋も広々としているのでゆっくりくつろげます ##### YUMI Stayed 1 night in Jun 2025 Verified ### 10/10 Excellent #### Florence May 26, 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Très bel hôtel, silencieux, spacieux, avec un personnel très accueillant. Traduction anglaise fourni avec tous les appareils, café gratuit le matin, douche de très bonne qualité. Je recommande. ##### Florence Stayed 7 nights in May 2025 Verified ### 6/10 Okay #### ?? Oct 25, 2024 Liked: Amenities, communication Disliked: Cleanliness, property conditions & facilities 居心地はよかった 食器や、調理器具が汚かった ##### ?? 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