Lobby sitting area

Reviews of The Prince Kyoto Takaragaike, Autograph Collection

3.5 out of 5

Reviews

8.6

Excellent

Rating 10 - Excellent. 351 out of 755 reviews" "
Rating 8 - Good. 306 out of 755 reviews" "
Rating 6 - Okay. 66 out of 755 reviews" "
Rating 4 - Poor. 22 out of 755 reviews" "
Rating 2 - Terrible. 10 out of 755 reviews" "

9.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

MEHMET, AVENTURA

Travelled with family
Liked: Cleanliness, staff & service
All was as expected.
Stayed 4 nights in Mar 2024

2/10 Terrible

Natalie

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel facilities were expensive to use as well as half of them not available, the Japanese restaurant was closed and the Chinese restaurant cost nearly £200 for a few appetisers for two people. The bar was something out of the seventies with the whole hotel being outdated. The cleaning staff cleaned in a haphazard manner only cleaning parts of the room at any one time and leaving cleaning products around the room
Stayed 3 nights in Mar 2024

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely nice property. Beautiful grounds and facility. The only issue i had was i feel it is overpriced. Taking into consideration of the room rates, they really should include at least breakfast. By the way, the Western breakfast, must mean Western Japan, not the U.S. Small portions high price. Lacking in the flavor categories.
Stayed 1 night in Mar 2024

10/10 Excellent

Jason, Chicago

Stayed 3 nights in Mar 2024

6/10 Okay

???

ロッカーに入っていた布団が汚れていた。
Stayed 1 night in Feb 2024
Response from ザプリンスホテル京都宝ヶ池 on Feb 21, 2024
この度は、ザ・プリンス京都宝ヶ池をご利用いただきましてありがとうございます。また、お忙しい中、ご評価をいただきまして重ねてお礼申しあげます。ご滞在中に、ご不快な思いをさせてしまい申し訳ございませんでした。いただきました貴重なご意見を真摯に受け止め、皆さまにご満足いただけるサービス提供を目指してまいります。恐れ入りますが、今後ともザ・プリンス京都宝ヶ池をご利用いただけますことを心よりお待ち申しあげております。

10/10 Excellent

Kim

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Was wonderful will stay here again
Stayed 3 nights in Oct 2023

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
great experience, wish I'd been staying longer
Stayed 1 night in Jun 2023
Response from Takahiro Ito on Jun 20, 2023
Thank you very much for using The Prince Kyoto Takaragaike. The hydrangeas are in full bloom in the courtyard of our hotel, which is surrounded by the rich nature of Rakuhoku, Kyoto. We hope that you will enjoy your stay in Kyoto next time. We are looking forward to seeing you again.

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel tucked away near a forested area
It was a large and nice hotel and near to the conference centre. It is accessible by subway train to city centre. So some travelling is needed if you wish to do shopping or sightseeing. And there is no swimming pool.
Stayed 5 nights in May 2023
Response from The Prince Kyoto Takaragaike, Autograph Collection on Jun 14, 2023
Thank you very much for using The Prince Kyoto Takaragaike the other day. Surrounded by the rich nature of Rakuhoku, Kyoto, our hotel is located right in front of the Kyoto International Conference Center, making it a very convenient location for attending conferences. There are also buses from the nearest terminal to Ohara, Kibune, and Ginkakuji, making it very convenient for sightseeing. We will continue to cherish the spirit of hospitality and strive to further improve the quality of our services and create a comfortable space.

8/10 Good

Erik

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are very large and comfortable. The location is quiet and beautiful, but far away from central Kyoto. The buffet breakfast was disappointing, in a cavernous room with limited service and selection.
Stayed 2 nights in Mar 2023
Response from The Prince Kyoto Takaragaike, Autograph Collection on Apr 7, 2023
Thank you very much for your recent stay at The Prince Kyoto Takaragaike. Our hotel is located only 20 minutes from Kyoto Station, in a very quiet environment surrounded by rich nature in the northern part of Kyoto. The hotel overlooks Mt. Hiei and is conveniently located for sightseeing in Ohara and Kibune. We are sorry that our breakfast did not meet your expectations. The breakfast room is designed in the style of the late Togo Murano, who designed this hotel and left his valuable achievements in the field of Japanese architecture, and is inspired by "the greenery of the forest and the sunlight shining through the trees". We will continue to make every effort to provide you with satisfactory service, and we look forward to your continued patronage.

10/10 Excellent

Chien Hsun

Liked: Cleanliness, staff & service, property conditions & facilities
It located in a very quiet, beautiful place. The staffs there speaks very good English and helpful for all things.
Stayed 7 nights in Nov 2022
Response from The Prince Kyoto Takaragaike, Autograph Collection on Nov 14, 2022
Thank you very much for choosing us The Prince Kyoto Takaragaike. Although our hotel is located in the city of Kyoto, we are located in very quiet area which is rich in nature. We are glad to hear that you enjoyed your conversation with our staff. We look forward to having you stay with us again.

10/10 Excellent

Steven, Liffey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Sheikh Mohammed

Stayed 5 nights in Oct 2022
Response from The Prince Kyoto Takaragaike customer relations on Oct 18, 2022
Thank you very much for visiting The Prince Kyoto Takaragaike. We will continue to strive to improve the quality of our service and create a comfortable atmosphere with hospitality in mind, and we look forward to your continued patronage.

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Stayed 1 night in Jan 2020
Response from グランドプリンスホテル京都 くちこみ担当 on Aug 28, 2020
過日は当ホテルにご宿泊頂き誠にありがとうございます。 次回ご来館いただけた際には更なるおもてなしをご提供できますよう精進して参ります。 またお目にかかれます日を楽しみにしております。

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Stayed 2 nights in Dec 2019

10/10 Excellent

Katherine, Seattle

Business traveller
Liked: Cleanliness, staff & service
The Grand Prince Hotel was a nice hotel. It wasn’t close to much except the conference center. Calm location with lots of greenery around.
Stayed 3 nights in Dec 2019
Response from Grand Prince Hotel Kyoto on Dec 25, 2019
Thank you very much for staying at our hotel. We will continue working to become a hotel that will be selected by many people in the future. We sincerely look forward to your visit.

10/10 Excellent

Dmitri

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location and service
Very nice location, service. The only negative is that in-house restaurants and bars close quite early. Deer outside of the hotel at night was very cool to see.
Stayed 1 night in Nov 2019
Response from Grand Prince Hotel Kyoto on Dec 25, 2019
Thank you very much for staying at our hotel. We will continue working to become a hotel that will be selected by many people in the future. We sincerely look forward to your visit.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and charming as well as great value. Large well appointed rooms
Stayed 3 nights in Oct 2019
Response from Grand Prince Hotel Kyoto on Dec 25, 2019
Thank you very much for staying at our hotel. We will continue working to become a hotel that will be selected by many people in the future. We sincerely look forward to your visit.

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
Property is good for persons attending conference in international conference centre. There is nothing else unique to the property. For tourists, I strongly recommend NOT to choose this property as it is too far away from downtown requiring too much money on transport and wasting time in commuting.
Stayed 3 nights in Oct 2019
Response from Grand Prince Hotel Kyoto on Dec 25, 2019
Thank you very much for having us stay at our hotel. We will continue to promote better service in the future. We sincerely look forward to your next visit.

10/10 Excellent

J

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location
Business stay
Stayed 4 nights in Aug 2019

8/10 Good

Verified traveller

Stayed 2 nights in Sep 2019
Response from Grand Prince Hotel Kyoto on Dec 25, 2019
Thank you very much for staying at our hotel the other day. We will continue working to become a hotel that will be selected by many people in the future. We sincerely look forward to your visit.

2/10 Terrible

Konstantinos

Business traveller
Liked: Cleanliness
Disliked: Staff & service
Lost hand-carried item
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
It was clean and comfortable.
Stayed 6 nights in Aug 2019

6/10 Okay

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness
Nice Property, but secluded. I stayed at this hotel due to attending a conference that was held right across the road. Check-in was extremely slow, although the staff are very nice. The room was large, but you can tell that the property is older. The bathroom had been updated and had a seperate shower, which was great. They are located right next to a metro station, but this property is not close to the city center. The next time I attend a conference I would stay at a hotel near Kyoto Station and take the train to the conference center.
Stayed 4 nights in Jul 2019
Response from Grand Prince Hotel Kyoto on Dec 25, 2019
This time, thank you for staying at our hotel from some hotels. Every employee will continue to devote so that we can offer you more hospitality when you next visit us.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019
Response from Grand Prince Hotel Kyoto on Dec 25, 2019
Thank you very much for staying at our hotel the other day. We will continue working to become a hotel that will be selected by many people in the future. We sincerely look forward to your visit.

8/10 Good

Shigeaki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good, staff was courteous. Location is near to a park and north of Kyoto downtown. That is what we liked! No stress, crowds etc. taxis to downtown er fairly cheap so I would consider to come back.
Stayed 4 nights in May 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to cultural sites and the facility itself was more than expected.
Stayed 1 night in Apr 2019

10/10 Excellent

Charnchai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, beautiful hotel
The hotel is a bit far from local restaurants but the hotel restaurants are good though a bit pricey. Hotel is right next to a subway station though so if no disability, then no problem to go to town for meals.
Stayed 2 nights in Apr 2019

4/10 Poor

Verified traveller

Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. Service, room, location (a little remote, but right next to the subway line, with its own dedicated entrance to the subway). Would definitely stay again.
Stayed 1 night in Apr 2019

6/10 Okay

stat

Business traveller
Liked: Cleanliness, property conditions & facilities
Some staffs don't know Japanese say to host guests.
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this hotel is amazing. From the staff to the room sizes to the astounding view of the forests surrounding. Best hotel of my holiday.
Stayed 5 nights in Jan 2019

8/10 Good

Ma, HK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

10/10 Excellent

Traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room is big especially the bathroom which equipped with shower booth and bath tub. The location is out of town so very quiet.
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveller

Stayed 6 nights in Nov 2018

8/10 Good

Narai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel, superb service
Grand Prince was a fabulous hotel. Very close to Kyoto International Conference Center and Subway station. Easy ride (25 min) on the subway from Kyoto station. A little far from a lot of the great tourist destinations. Stayed during a typhoon and the hotel's customer service was outstanding. They were so helpful when plans shifted.
Stayed 8 nights in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for conferences at Kyoto ICC
Hotel is nice, although the decor is a bit dated. If you have a conference at the international conference center is it very convenient. It is also easy to connect to the Kyoto subway, which is efficient and clean. It is a little further out from downtown and the major sites. Service was good. Free Wifi and the price was reasonable.
Stayed 4 nights in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

10/10 Excellent

Fred, Hawaii

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Property was nice, but no pool, could use one in the summer. Staff was the best asset, Very friendly and helpful on getting info, willing to go out of the way to help,
Stayed 6 nights in Aug 2018

10/10 Excellent

TT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place, although it's not cheap. Very friendly staff
Stayed 5 nights in Jul 2018

8/10 Good

Eddie, Atlanta, GA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, rotten location. Rooms are spacious, clean, comfortable and well appointed. However, the restaurants are mediocre and overpriced and there are no good alternatives nearby. You have to walk 10 minutes to the subway and go into Kyoto to eat. I would not stay here again, even with the convenience to the conference center.
Stayed 6 nights in Jun 2018

8/10 Good

Dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great if you are attending a conference at the KICC, but would not recommend if wanting to do anything else in Kyoto. Subway is steps away from conference center and hotel. There are 10 subway stops from the Grand Prince to Kyoto station. Staff was very friendly and helpful. Beds were comfortable and the rooms very large. Housekeeping did a great job keeping everything clean for us.
Stayed 2 nights in Jun 2018

8/10 Good

Eric, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very courteous staff. WiFi is free but very slow and there is no option to purchase faster WiFi. Also needs a gym for guests. There is not one.
Stayed 10 nights in May 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel should remind customers of the peak hours for breakfast Sometimes staff in restaurants need to be reminded of the discounted price offered by Expedia to customers No newspaper provided to customers
Stayed 8 nights in Jun 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was very spacious. The area was very quiet. There is a nice park near the hotel. Access by train from central Kyoto is very convenient.
Stayed 1 night in Dec 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice View, Accommodating and easy access to all
Nice View, Accommodating and easy access to all destinations Warm and beautiful place Delicious food, a lot of choices and those choices are very great to eat
Stayed 1 night in Dec 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful
Recently renovated especially higher floors are nicer. Lacks of international TV channels. No CNN or No BBC. They should upgrade this. Very clean and Japanese excellent customer service.
Stayed 1 night in Sep 2017

10/10 Excellent

robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place excellent service, not much to do in area but nice walking distance to train station so you can get around the city
Stayed 2 nights in Aug 2017

4/10 Poor

Morten

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dated and far from everything
Very dayed hotel far from the city. Wallpaper coming off the walls; bed extremely uncomfortable; unable to get a latte/espresso in the morning. If you want to experience Kyoto, pick a hotel that is closer to town