[See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Sheraton Kuching Hotel Savor local flavors and city energy at this urban retreat where tranquil gardens and refreshing pools offer peaceful moments between adventures ![Outdoor pool](https://images.trvl-media.com/lodging/100000000/99550000/99543800/99543754/98d789cf.jpg?impolicy=resizecrop&rw=598&ra=fit) ![5 restaurants, lunch, dinner served; Chinese cuisine](https://images.trvl-media.com/lodging/100000000/99550000/99543800/99543754/e88636dc.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Presidential Suite, 1 King Bed, Non Smoking](https://images.trvl-media.com/lodging/100000000/99550000/99543800/99543754/0d40380d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![5 restaurants, lunch, dinner served; Chinese cuisine](https://images.trvl-media.com/lodging/100000000/99550000/99543800/99543754/1c36e7ea.jpg?impolicy=resizecrop&rw=297&ra=fit) ![In-room safe, desk, laptop workspace, blackout drapes](https://images.trvl-media.com/lodging/100000000/99550000/99543800/99543754/72c1cb5c.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The Sheraton Kuching Hotel, in the heart of the city, offers travelers multiple dining options, including Chinese cuisine at one of its five restaurants. Guests can enjoy the outdoor pool, find quiet moments in the garden, or connect with WiFi throughout their stay. 8.6 Excellent ## Popular amenities - Parking available - Bar - Pool - Breakfast available - Laundry - Housekeeping ## Room options ### Check availability for these dates Tonight [Oct. 8 - Oct. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-10-08&endDate=2025-10-09&selected=99543754&PinnedHotelID=99543754&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-08&endDate=2025-10-09&selected=99543754&PinnedHotelID=99543754&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 9 - Oct. 10](https://www.expedia.ca/Hotel-Search?startDate=2025-10-09&endDate=2025-10-10&selected=99543754&PinnedHotelID=99543754&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-09&endDate=2025-10-10&selected=99543754&PinnedHotelID=99543754&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 10 - Oct. 12](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=99543754&PinnedHotelID=99543754&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=99543754&PinnedHotelID=99543754&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct. 17 - Oct. 19](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=99543754&PinnedHotelID=99543754&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=99543754&PinnedHotelID=99543754&HadPinnedHotel=true®ionId=-1&adults=2) ![In-room safe, desk, laptop workspace, blackout drapes](https://images.trvl-media.com/lodging/100000000/99550000/99543800/99543754/520b3faa.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 1 Twin Bed, Non Smoking, City View 7.6 Good 4 reviews ### Highlights Separate sitting area Soundproofed Air conditioning Connecting rooms available Free cribs/infant beds LED TV Blackout drapes/curtains Private bathroom - 323 sq ft - City view - Sleeps 3 - 1 Twin Bed ![In-room safe, desk, laptop workspace, blackout drapes](https://images.trvl-media.com/lodging/100000000/99550000/99543800/99543754/82ab74e8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 Twin Bed, Non Smoking 8.0 Very good 2 reviews ### Highlights Separate sitting area Soundproofed Air conditioning Connecting rooms available Free cribs/infant beds LED TV Blackout drapes/curtains Private bathroom - 320 sq ft - Sleeps 3 - 1 Twin Bed ![In-room safe, desk, laptop workspace, blackout drapes](https://images.trvl-media.com/lodging/100000000/99550000/99543800/99543754/f874d72c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed, Non Smoking ### Highlights Separate sitting area Soundproofed Air conditioning Connecting rooms available Free cribs/infant beds LED TV Blackout drapes/curtains Private bathroom - 323 sq ft - Sleeps 2 - 1 King Bed ![In-room safe, desk, laptop workspace, blackout drapes](https://images.trvl-media.com/lodging/100000000/99550000/99543800/99543754/72c1cb5c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier Room, 1 King Bed, Non Smoking, City View ### Highlights Separate sitting area Soundproofed Air conditioning Connecting rooms available Free cribs/infant beds LED TV Blackout drapes/curtains Private bathroom - 387 sq ft - City view - Sleeps 3 - 1 King Bed ![In-room safe, desk, laptop workspace, blackout drapes](https://images.trvl-media.com/lodging/100000000/99550000/99543800/99543754/1f7e89a0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 1 King Bed, Non Smoking, City View 8.8 Excellent 11 reviews ### Highlights Separate sitting area Soundproofed Air conditioning Connecting rooms available Free cribs/infant beds LED TV Blackout drapes/curtains Private bathroom - 323 sq ft - City view - Sleeps 2 - 1 King Bed ![55-inch LED TV with satellite channels](https://images.trvl-media.com/lodging/100000000/99550000/99543800/99543754/0ea85a8b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, 1 Bedroom, Non Smoking 10.0 Exceptional 1 review ### Highlights Separate dining area Separate sitting area Soundproofed Air conditioning Connecting rooms available Free cribs/infant beds LED TV Blackout drapes/curtains - 732 sq ft - City view - Sleeps 3 - 1 King Bed ![Club Room, 1 King Bed, Non Smoking | View from property](https://images.trvl-media.com/lodging/100000000/99550000/99543800/99543754/87936ca1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Club Room, 1 King Bed, Non Smoking 7.0 Good 2 reviews ### Highlights Separate sitting area Soundproofed Air conditioning Connecting rooms available Free cribs/infant beds LED TV Blackout drapes/curtains Private bathroom - 323 sq ft - City view - Sleeps 2 - 1 King Bed ![In-room safe, desk, laptop workspace, blackout drapes](https://images.trvl-media.com/lodging/100000000/99550000/99543800/99543754/82ab74e8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Club Room, 1 Twin Bed, Non Smoking ### Highlights Separate sitting area Soundproofed Air conditioning Connecting rooms available Free cribs/infant beds LED TV Blackout drapes/curtains Private bathroom - 323 sq ft - City view - Sleeps 3 - 1 Twin Bed ![55-inch LED TV with satellite channels](https://images.trvl-media.com/lodging/100000000/99550000/99543800/99543754/0ea85a8b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, 1 Bedroom, Non Smoking ### Highlights Separate dining area Separate sitting area Soundproofed Air conditioning Connecting rooms available Free cribs/infant beds LED TV Blackout drapes/curtains - 732 sq ft - City view - Sleeps 3 - 1 King Bed ![Executive Suite, 1 Bedroom, Non Smoking](https://images.trvl-media.com/lodging/100000000/99550000/99543800/99543754/4d450d9c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Suite, 1 Bedroom, Non Smoking ### Highlights Separate dining area Separate sitting area Soundproofed Individually furnished Individually decorated Air conditioning Connecting rooms available Free cribs/infant beds - 102 sq ft - River view - Sleeps 3 - 1 King Bed ![Presidential Suite, 1 King Bed, Non Smoking](https://images.trvl-media.com/lodging/100000000/99550000/99543800/99543754/bd3ddf58.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Presidential Suite, 1 King Bed, Non Smoking ### Highlights Separate dining area Separate sitting area Soundproofed Individually furnished Individually decorated Air conditioning Connecting rooms available Free cribs/infant beds - 4026 sq ft - River view - Sleeps 3 - 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FKuching-Hotels-Sheraton-Kuching-Hotel.h99543754.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FKuching-Hotels-Sheraton-Kuching-Hotel.h99543754.Hotel-Information) ## About the area Located in Kuching, Sheraton Kuching Hotel is in the city center. Travelers eager for a bit of culture can stop by Cat Museum, while those who have shopping on the agenda may want to visit Hills Shopping Mall and The Spring. Jalan Padungan and Kuching Waterfront are two other places to visit that come recommended. Take an opportunity to explore the area for water adventures such as boat tours. [Visit our Kuching travel guide](https://www.expedia.ca/Kuching.dx6142141) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C1.55666%2C110.35342&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=78wkf3QEn-qRbUK2hMVkmsBIXiU=) 2, Jalan Padungan, Kuching, 93100 ### What's nearby - Jalan Padungan - 3 min walk - 0.3 km - Hills Shopping Mall - 3 min walk - 0.3 km - Kuching Waterfront - 13 min walk - 1.1 km - Sarawak General Hospital - 2 min drive - 2.6 km - Vivacity Megamall - 5 min drive - 4.7 km ### Getting around - Kuching Intl. Airport (KCH) - 20 min drive ### Restaurants - ‪Fock Hai DimSum (福海) - ‬1 min walk - ‪Nomadic - ‬1 min walk - ‪Life Cafe Padungan 人间茶坊 - ‬1 min walk - ‪Cat City Cafe & Bistro 2 - ‬1 min walk - ‪Huan Loke Cafe - ‬1 min walk ## About this property ### Sheraton Kuching Hotel Hotel near Kuching Waterfront Located close to Jalan Padungan and Hills Shopping Mall, Sheraton Kuching Hotel provides a coffee shop/cafe, a garden, and dry cleaning/laundry services. At the 5 on-site restaurants, enjoy lunch, dinner, light fare, and Chinese cuisine. In addition to a bar, guests can connect to free in-room WiFi, with speed of 50+ Mbps. Other perks at this hotel include: - An outdoor pool and a children's pool - Buffet breakfast (surcharge), self parking (surcharge), and concierge services - 4 meeting rooms, an elevator, and a banquet hall - A 24-hour front desk, tour/ticket assistance, and luggage storage Room features All 378 rooms boast comforts such as laptop-compatible safes and laptop-friendly workspaces, in addition to thoughtful touches like air conditioning and separate sitting areas. Extra amenities include: - Recycling and LED light bulbs - Bathrooms with rainfall showers and bidets - 55-inch LED TVs with satellite channels - Wardrobes/closets, separate sitting areas, and free infant beds ## Similar properties ![View from room](https://images.trvl-media.com/lodging/1000000/20000/18900/18804/4ff0b43d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hilton Kuching Kuching - Pool - Kids pool - Free WiFi - Restaurant 8.4 Very good 687 reviews CA $135 CA $150 total includes taxes & fees Nov 4 - Nov 5 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-04&endDate=2025-11-05&selected=18804&PinnedHotelID=18804&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/4000000/3130000/3123300/3123236/e56b8d2a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Pullman Kuching Kuching - Pool - Hot tub - Spa - Kids pool 8.0 Very good 1,001 reviews CA $103 CA $115 total includes taxes & fees Oct 17 - Oct 18 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-18&selected=3123236&PinnedHotelID=3123236&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool](https://images.trvl-media.com/lodging/14000000/13540000/13535300/13535291/w2880h2237x0y3-880f40e0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Waterfront Hotel Kuching - Pool - Kids pool - Parking included - Free WiFi 9.0 Wonderful 597 reviews CA $121 CA $135 total includes taxes & fees Oct 14 - Oct 15 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-14&endDate=2025-10-15&selected=13535291&PinnedHotelID=13535291&HadPinnedHotel=true®ionId=-1&adults=2) ![Premium bedding, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/6000000/5770000/5765200/5765192/8b7c6364.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Ranee Boutique Suites Kuching - Parking included - Free WiFi - Restaurant - Air conditioning 9.2 Wonderful 188 reviews CA $119 CA $133 total includes taxes & fees Oct 14 - Oct 15 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-14&endDate=2025-10-15&selected=5765192&PinnedHotelID=5765192&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/9000000/8130000/8125100/8125064/a52591c9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Imperial Hotel Kuching Kuching - Pool - Kids pool - Parking included - Free WiFi 8.8 Excellent 699 reviews CA $67 CA $77 total includes taxes & fees Oct 15 - Oct 16 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-15&endDate=2025-10-16&selected=8125064&PinnedHotelID=8125064&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/1000000/10000/4000/3996/6c7ef335.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Grand Margherita Hotel Kuching - Parking included - Free WiFi - Restaurant - Air conditioning 8.2 Very good 747 reviews CA $122 CA $135 total includes taxes & fees Oct 26 - Oct 27 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-26&endDate=2025-10-27&selected=3996&PinnedHotelID=3996&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/19000000/18590000/18588200/18588134/ade304b3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Meritin Hotel Kuching - Free WiFi - Restaurant - Air conditioning - Breakfast available 9.0 Wonderful 228 reviews CA $62 CA $71 total includes taxes & fees Nov 6 - Nov 7 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-06&endDate=2025-11-07&selected=18588134&PinnedHotelID=18588134&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/1000000/200000/190300/190216/049333ac.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Puteri Wing, Riverside Majestic Hotel Kuching - Pool - Parking included - Free WiFi - Restaurant 8.2 Very good 759 reviews CA $132 CA $146 total includes taxes & fees Oct 19 - Oct 20 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-19&endDate=2025-10-20&selected=190216&PinnedHotelID=190216&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 6:00 AM to 10:00 PM, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/6000000/5690000/5685900/5685832/d1eed026.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Citadines Uplands Kuching Kuching - Pool - Kitchen - Dryer - Pet-friendly 8.2 Very good 453 reviews CA $86 CA $97 total includes taxes & fees Nov 6 - Nov 7 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-06&endDate=2025-11-07&selected=5685832&PinnedHotelID=5685832&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/102000000/101180000/101178500/101178478/909fcb66.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Theatre Hotel Kuching - Pool - Parking included - Free WiFi - Restaurant 8.2 Very good 17 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-22&endDate=2025-10-23&selected=101178478&PinnedHotelID=101178478&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 50+ Mbps - Available in some public areas: Free WiFi ### Parking and transportation - Secured self parking on site (MYR 10 per day) - Wheelchair-accessible parking available ### Food and drink - Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MYR 88 for adults and MYR 44 for children - 5 restaurants - A bar/lounge - A coffee shop/cafe ### Restaurants on site - Gu Jin - Nomadic - Tabby Gastro Bar - The Assembly Lounge - Ukemochi ### Things to do - Children's pool - Outdoor pool ### Family friendly - Children's pool - In-room crib - Outdoor pool - Soundproofed rooms ### Conveniences - 24-hour front desk - Luggage storage - Safe at front desk ### Guest services - Change of bedsheets (on request) - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Tour and ticket assistance ### Business services - 4 meeting rooms ### Outdoors - Garden ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 2 accessible parking spaces - Assistive listening devices - Assistive listening devices in meeting rooms - Elevator (37 inch wide door) - Front entrance ramp - Hardwood flooring in room - Visual alarms in hallways - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible concierge desk - Wheelchair-accessible gym - Wheelchair-accessible lounge - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible pool - Wheelchair-accessible public washroom - Wheelchair-accessible restaurant ### More - 1 building - 23 floors - At least 80% lighting from LEDs - Banquet hall - Built in 2023 - Comprehensive food waste policy - Comprehensive recycling policy - Rooftop garden - Smoking not allowed - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Free crib ### Bathroom - Bathrobes - Bathtub or shower - Bidet - Hair dryer - Private bathroom - Rainfall showerhead - Slippers - Toothbrush and toothpaste - Towels provided ### Entertainment - 55-inch LED TV with satellite channels ### Food and drink - Coffee/tea maker - Electric kettle - Free bottled water ### More - Air conditioning - Connecting rooms available - Desk - Desk chair - Electrical adapters - Energy-saving switches in guestrooms - Iron/ironing board - Laptop workspace - Laptop-compatible safe - LED lighting - Phone - Recycling - Separate sitting area - Soundproofed rooms - Water-efficient showers - Window screens ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: anytime Minimum check-in age: 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are available for MYR 162.00 per night Free cribs are available on request at the property ### Property payment types ## Important information ### Optional extras - Fee for buffet breakfast: approximately MYR 88 for adults and MYR 44 for children - Secured self parking fee: MYR 10 per day - Rollaway bed fee: MYR 162.00 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash This property reserves the right to pre-authorize the guest's credit card prior to arrival. Safety features at this property include a smoke detector and a security system This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) ### We should mention The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation No pets and no service animals are allowed at this property ### Property is also known as Sheraton Kuching Hotel Hotel Sheraton Kuching Hotel Kuching Sheraton Kuching Hotel Hotel Kuching ## Frequently asked questions ### Does Sheraton Kuching Hotel have a pool? > Yes, this property has an outdoor pool and a children's pool. ### How much does it cost to stay at Sheraton Kuching Hotel? > As of Oct 8, 2025, prices found for a 1-night stay for 2 adults at Sheraton Kuching Hotel on Oct 15, 2025 start from CA $152.29, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Kuching-Hotels-Sheraton-Kuching-Hotel.h99543754.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Sheraton Kuching Hotel pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Sheraton Kuching Hotel? > Self parking is available for MYR 10 per day. ### What time is check-in at Sheraton Kuching Hotel? > Check-in start time: 3:00 PM; Check-in end time: anytime. ### What time is check-out at Sheraton Kuching Hotel? > Check-out is at noon. ### Where is Sheraton Kuching Hotel located? > Located in the heart of Kuching, this hotel is within a 5-minute walk of Hills Shopping Mall and Jalan Padungan. Kuching Waterfront and Sarawak General Hospital are also within 2 mi (3 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Sheraton Kuching Hotel Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 46 8 - Good 10 6 - Okay 10 4 - Poor 3 2 - Terrible 4 ### 9.0/10 Cleanliness ### 8.8/10 Staff & service ### 9.2/10 Amenities ### 9.2/10 Property conditions & facilities ### 9.0/10 Eco-friendliness ### 10/10 Excellent #### Melanie Jul 3, 2025 Liked: Cleanliness, amenities, property conditions & facilities Amazing hotel with super friendly staff ##### Melanie Stayed 6 nights in Jun 2025 ### 10/10 Excellent #### Yin Keow Aug 9, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I have not subscribed in the Breakfast option, as my work required to leave the hotel early. However, it's convenient to access to local food around the hotel, it's all walking distance. The Bed was comfortable. i sleep like baby everynight. i have spent a week in the hotel. Nothing to nitpick. Overall, its a good choice of hotel ![](https://a.travel-assets.com/ugc/hotel-reviews/5838575f-ca79-4092-ac61-0165be4eeb04-1754746542931.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Yin Keow Stayed 5 nights in Aug 2025 ### 10/10 Excellent #### Chia Hwei Celine Aug 9, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Convenient location in the heart of the city. Within walking distance to the Kuching Waterfront and the usual tourist spots. Hotel staff are generally helpful and friendly. 1 receptionist who weren't so forthcoming with making recommendations, appears a bit clueless and lacking in initiative when I asked what is there to see within walking distance around the hotel. 1 restaurant staff also failed to inform me that an item on the menu was not available and did so only after I have waited nearly 30mins for my food. I think these 2 instances are where further customer training could be enhanced further. ##### Chia Hwei Celine Stayed 1 night in Aug 2025 ### 6/10 Okay #### Jesmie Jun 14, 2025 Liked: Property conditions & facilities, room comfort Disliked: Staff & service Room started to smell albeit a relatively new hotel. Hotel staff service level is extremely poor ##### Jesmie Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Melissa Jun 10, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful hotel, breakfast was amazing! Staff very friendly and helpful ##### Melissa Stayed 3 nights in May 2024 ### 8/10 Good #### Verified traveller Mar 6, 2025 Liked: Property conditions & facilities, room comfort #### A good location and pleasant environment A pleasant environment but needing a bit of extra oversight from management to improve attention to general housekeeping and service in certain areas. A new manager has just arrived who we believe will look to address these issues. Took feedback on board and keen to remedy. In a good location though. The Japanese restaurant on the penultimate floor is very good quality (albeit is independent to the hotel so take payment card). ##### Verified traveller Stayed 2 nights in Mar 2025 ### 10/10 Excellent #### Chao Yang Feb 10, 2024 Liked: Staff & service, amenities, property conditions & facilities new hotel... ##### Chao Yang Stayed 2 nights in Feb 2024 ### 2/10 Terrible #### murai Nov 13, 2024 Liked: Cleanliness, property conditions & facilities Disliked: Staff & service, amenities Check in was very very slow. ##### murai Stayed 1 night in Nov 2024 ### 10/10 Excellent #### Khalik Apr 14, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort The service is great. The size of the room is moderate. ##### Khalik Stayed 5 nights in Apr 2024 ### 10/10 Excellent #### Luke Jul 22, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great hotel Well located hotel which is close to the waterfront and had a great pool. It seemed to be quite business focused, which is fine as it meant there were less people in the pool (which has amazing views of the city) than would be expected if catering to couples and families. Slight downside in that I had to ask every morning for a second towel as they kept giving us only one, again maybe because of the business focus. Breakfast was very good and staff very attentive. ##### Luke Stayed 3 nights in Jul 2024 ### 10/10 Excellent #### Mohamad Yusof Sep 19, 2024 Liked: Staff & service, property conditions & facilities Near enough to waterfrong ##### Mohamad Yusof Stayed 3 nights in Sep 2024 ### 10/10 Excellent #### Jeff Aug 9, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Good ##### Jeff Stayed 3 nights in Aug 2024 ### 10/10 Excellent #### Qarina Damia Sep 20, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities As above ##### Qarina Damia Stayed 2 nights in Sep 2024 ### 10/10 Excellent #### Tony Dec 8, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The view ##### Tony Stayed 1 night in Dec 2023 ### 4/10 Poor #### MAS ILLAZREEN Nov 21, 2024 Disliked: Cleanliness, staff & service, room comfort #### Below expectations Bath tub was leaking, the bed linen was not fresh Moved to another room. Very inconvenient,indeed. ##### MAS ILLAZREEN Stayed 3 nights in Nov 2024 ### 8/10 Good #### May Oct 31, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Their service stood out. Always ready to assist and accomodate. Housekeeping needs to do beater. Daily room cleaning is inconsistent. Towels were a hit and missed. On some days the room was immaculately cleaned and tidied up while on other days it looked like a rushed job. ##### May Stayed 10 nights in Oct 2024 ### 8/10 Good #### Verified traveller Sep 29, 2024 Liked: Property conditions & facilities, room comfort #### Still “starting up”! Still not fully commissioned. Corridor stinks. No bell service! ##### Verified traveller Stayed 1 night in Sep 2024 ### 6/10 Okay #### Verified traveller Sep 2, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The front desk is too slow (check-in/check-out) - not up to Sheraton standards. Not adequately staffed. ##### Verified traveller Stayed 2 nights in Aug 2024 ### 6/10 Okay #### Verified traveller Jan 25, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Hold On Not ready open yet. Lots of thing still unable to be use. Staff friendly. ##### Verified traveller Stayed 4 nights in Jan 2024 ### 10/10 Excellent #### Kai Wing Jul 16, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good location and services Good location and services. It was a great surprise that there was no balsamic/vinegar in the salad area (even I have requested twice), although many salad creams. It is a common knowledge that olive oil and balsamic/vinegar must be offered for salad. In addition, it is also a common knowledge now that salad creams are not healthy. Therefore must provide olive oil and vinegar for salad. Maybe the cooks need to be updated in catering knowledge. ##### Kai Wing Stayed 4 nights in Jul 2024 ### 6/10 Okay #### Kathleen Jul 7, 2025 Liked: Amenities What should have been a pleasant stay was marred by an incident that could have been resolved in a minute but wasn’t. I accidentally broke a drinking glass in my room. I rang for Housekeeping to come and clear the mess. It took them 30 mins. to do so, but in the meantime they rang me to say I would be charged for breaking the glass. My understanding is that hotels treat such incidents as minor and they would absorb the cost of a broken glass. Anyway, when the cleaner came to my room he was armed with a vacuum cleaner and a plastic bag. He proceed to pick up the broken glass by hand and I told him to use a brush or he could cut himself. He then left and came back with a rag and swept up the glass with it. I thought ‘Gosh, Sheraton can’t afford a brush?” I decided to mention this incident to Customer Services. I sent them 2 emails but, to date, have not received a response. On checking out I mentioned this to the receptionist and he said that it was Sheraton’s policy to charge guests for breaking glasses. I googled this but found that it was not so. Is this a policy of Kuching Sheraton only? Also, i noticed on my first stay there the concierge and his team were most welcoming, friendly and helpful,. But on this 2nd visit I noticed they only attended to VIPs and those who pulled up in Mercs or BMWs, not those in Grab Protons. I’ll think twice about staying there again. ##### Kathleen Stayed 4 nights in Jun 2025 ### 6/10 Okay #### Sha Oct 28, 2023 Liked: Cleanliness, staff & service Normal ##### Sha Stayed 1 night in Oct 2023 ### 4/10 Poor #### Ng Jul 14, 2024 Disliked: Staff & service, property conditions & facilities, room comfort #### Sheraton Kuching not ready. The hotel is not ready to receive guests. The room was shaggily done and dont supply enough towel. We have to call room service for more towel. On another occasion there were no bath towel. It dont even have masking tape or sting even asked. It is a complete disastrous stay. ##### Ng Stayed 3 nights in Jul 2024 ### 6/10 Okay #### Verified traveller Jan 4, 2024 Liked: Staff & service, room comfort Disliked: Property conditions & facilities #### Sheraton should do better The room and bed are comfortable, clean and neat. People are nice, friendly and helpful. However, the ceiling above the shower head is leaking very badly and slight mold can be seen. Breakfast quality is good as well but cutleries and plates are not properly cleaned. Several dried-up food stain can be found on the cutleries and plates. Overall, I would say ok but I expect Sheraton to do better since they charge so expensive per night. ##### Verified traveller Stayed 1 night in Dec 2023 ### 8/10 Good #### Verified traveller Dec 8, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Still not ready Excellent service by the staff at the check in and concierge. but hotel is still rectifying many defects around the hotel and in the rooms. the facilities are mostly not ready. Gym, pool, Japanese restaurant, are all not available. We also can’t go up to the top floor to look at the view since these facilities are located up there and the lift buttons and disabled. Yet they are charging full rate for this period. Check back again next year after March maybe, if you want to use these facilities. We were able to check in early which was great. ##### Verified traveller Stayed 1 night in Dec 2023 ## Expedia's Latest Trends ### Hotels > [Hotels in Prince Rupert](https://www.expedia.ca/Prince-Rupert-Hotels.d4038.Travel-Guide-Hotels) > > [All Inclusive Resorts and Hotels in Tamarindo](https://www.expedia.ca/Tamarindo-Hotels-All-Inclusive-Hotel.0-0-d500187-tAllInclusiveHotel.Travel-Guide-Filter-Hotels) > > [Fairfield Inn by Marriott Toronto Oakville](https://www.expedia.ca/Toronto-Hotels-Fairfield-Inn-By-Marriott-Toronto-Oakville.h900478.Hotel-Information) > > [All Inclusive Resorts and Hotels in Caribbean](https://www.expedia.ca/Destinations-In-Caribbean-All-Inclusive-Hotel.0-0-d6022969-tAllInclusiveHotel.Hotel-Filter-Destinations) > > [Hotels near Port of Rotterdam](https://www.expedia.ca/Port-Of-Rotterdam-Hotels.0-l6193923-0.Travel-Guide-Filter-Hotels) > > [Hotels near University of Alberta](https://www.expedia.ca/University-Of-Alberta-Hotels.0-l501029-0.Travel-Guide-Filter-Hotels) > > [Lake Hotels in Peterborough](https://www.expedia.ca/Peterborough-Hotels-Lake-Hotels.0-0-d6057903-tLakeHotels.Travel-Guide-Filter-Hotels) > > [The Cottages on Salt Spring Island](https://www.expedia.ca/Salt-Spring-Island-Hotels-The-Cottages-On-Salt-Spring-Island.h18986382.Hotel-Information) > > [Bahia Principe Grand Tulum - All Inclusive](https://www.expedia.ca/Akumal-Hotels-Bahia-Principe-Grand-Tulum-Newly-Renovated.h870784.Hotel-Information) > > [Grand Villa Hotel](https://www.expedia.ca/Guangzhou-Hotels-Grand-Villa-Hotel.h29338686.Hotel-Information) > > [FourSeasons Hotels in Cancun](https://www.expedia.ca/Cancun-Hotels-Four-Seasons.0-0-d179995--bFourSeasons.Travel-Guide-Filter-Hotels) > > [Pet-friendly Hotels in Laval](https://www.expedia.ca/Laval-Hotels-Pet-Friendly-Hotel.0-0-d7801-tPetfriendlyHotel.Travel-Guide-Filter-Hotels) > > [Beyond Yoga Retreat](https://www.expedia.ca/Puerto-Vallarta-Hotels-Beyond-Yoga-Retreat-All-Inclusive-Wellness-Resort.h36036038.Hotel-Information) ### Flights > [Flights from Cassidy (YCD) to Lisbon District (LIS)](https://www.expedia.ca/lp/flights/ycd/lis/nanaimo-to-lisbon) > > [Flights from Waterloo (ALO) to Nashville (BNA)](https://www.expedia.ca/lp/flights/alo/bna/waterloo-to-nashville) > > [Flights from Calgary (YYC) to Vancouver (YVR)](https://www.expedia.ca/lp/flights/yyc/yvr/calgary-to-vancouver) > > [Cebu Pacific](https://www.expedia.ca/Cebu-Pacific-Flights.c5J.Travel-Guide-Airlines) > > [Flights from Edmonton (YEG) to Liberia (LIR)](https://www.expedia.ca/lp/flights/yeg/lir/edmonton-to-liberia) > > [Flights from Vancouver (YVR) to Toronto (YYZ)](https://www.expedia.ca/lp/flights/yvr/yyz/vancouver-to-toronto) > > [Flights from Delhi (DEL) to Toronto (YYZ)](https://www.expedia.ca/lp/flights/del/yyz/delhi-to-toronto) > > [Flights from Edmonton (YEG) to Bogotá (BOG)](https://www.expedia.ca/lp/flights/yeg/bog/edmonton-to-bogota) > > [Flights from Toronto (YYZ) to Calgary (YYC)](https://www.expedia.ca/lp/flights/yyz/yyc/toronto-to-calgary) ### Cars > [Car rentals in Halifax](https://www.expedia.ca/Car-Rentals-In-Halifax.d602873.Car-Rental-Guide) > > [Car rentals in Marseille](https://www.expedia.ca/Car-Rentals-In-Marseille-Provence.d5460557.Car-Rental-Guide) > > [Car rentals in Montreal](https://www.expedia.ca/Car-Rentals-In-Montreal.d178288.Car-Rental-Guide) ### Packages > [Osaka Vacations](https://www.expedia.ca/Osaka.d179897.Destination-Travel-Guides) > > [Edmonton Vacations](https://www.expedia.ca/Edmonton.d180002.Destination-Travel-Guides) > > [Casa Loma](https://www.expedia.ca/Casa-Loma-Old-Toronto.d503126.Vacation-Attraction)