Title: W Studio Resort Suites at Pyramid Tower - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=9517&destination=Petaling+Jaya%2C+Selangor%2C+Malaysia&selected=12705821&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # W Studio Resort Suites at Pyramid Tower Travelers enjoy simple pleasures with excellent connectivity at W Studio Resort Suites, where good coffee and welcoming atmosphere refresh the senses ## Photo gallery for W Studio Resort Suites at Pyramid Tower ![Lobby sitting area - W Studio Resort Suites at Pyramid Tower (Petaling Jaya)](https://images.trvl-media.com/lodging/13000000/12710000/12705900/12705821/bb6b6105.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property amenity - W Studio Resort Suites at Pyramid Tower (Petaling Jaya)](https://images.trvl-media.com/lodging/13000000/12710000/12705900/12705821/64b52a9d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Executive Suite - W Studio Resort Suites at Pyramid Tower (Petaling Jaya)](https://images.trvl-media.com/lodging/13000000/12710000/12705900/12705821/6591b4f8.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Junior Suite - W Studio Resort Suites at Pyramid Tower (Petaling Jaya)](https://images.trvl-media.com/lodging/13000000/12710000/12705900/12705821/919335dc.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby sitting area - W Studio Resort Suites at Pyramid Tower (Petaling Jaya)](https://images.trvl-media.com/lodging/13000000/12710000/12705900/12705821/e7687145.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located near Sunway Pyramid Mall, W Studio Resort Suites at Pyramid Tower offers a lively getaway. Enjoy laundry facilities, gym access, and free in-room WiFi. Relax on the terrace or enjoy refreshing beverages at the coffee shop. ## Reviews 6.2 ## Popular amenities - Parking included - Free WiFi - Restaurant - Air conditioning - Gym - Laundry ## Room options ### Check availability for these dates Tonight [Mar. 14 - Mar. 15](https://www.expedia.ca/Hotel-Search?startDate=2026-03-14&endDate=2026-03-15&selected=12705821&PinnedHotelID=12705821&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-14&endDate=2026-03-15&selected=12705821&PinnedHotelID=12705821&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Mar. 15 - Mar. 16](https://www.expedia.ca/Hotel-Search?startDate=2026-03-15&endDate=2026-03-16&selected=12705821&PinnedHotelID=12705821&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-15&endDate=2026-03-16&selected=12705821&PinnedHotelID=12705821&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Mar. 20 - Mar. 22](https://www.expedia.ca/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=12705821&PinnedHotelID=12705821&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=12705821&PinnedHotelID=12705821&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Mar. 27 - Mar. 29](https://www.expedia.ca/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=12705821&PinnedHotelID=12705821&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=12705821&PinnedHotelID=12705821&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 9 of 9 rooms ### View all photos for Deluxe Studio ![In-room safe, desk, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/13000000/12710000/12705900/12705821/a4ff25c8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Studio ### Highlights Balcony Separate dining area Separate sitting area Air conditioning Kitchenette Full-sized refrigerator/freezer Flat-screen TV Blackout drapes/curtains - 500 sq ft - Sleeps 2 - 1 King Bed OR 2 Twin Beds ### View all photos for Deluxe View Studio ![In-room safe, desk, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/13000000/12710000/12705900/12705821/a4ff25c8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe View Studio ### Highlights Balcony Separate dining area Separate sitting area Air conditioning Kitchenette Full-sized refrigerator/freezer Flat-screen TV Blackout drapes/curtains - 500 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Junior Suite ![Junior Suite](https://images.trvl-media.com/lodging/13000000/12710000/12705900/12705821/919335dc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite ### Highlights Balcony Separate dining area Separate sitting area Air conditioning Kitchenette Full-sized refrigerator/freezer Flat-screen TV Blackout drapes/curtains - 550 sq ft - Sleeps 4 - 1 King Bed and 1 Queen Bed ### View all photos for Executive Suite ![Executive Suite](https://images.trvl-media.com/lodging/13000000/12710000/12705900/12705821/2e11b5ba.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Suite ### Highlights Balcony Separate dining area Separate sitting area Air conditioning Kitchenette Full-sized refrigerator/freezer Flat-screen TV Blackout drapes/curtains - 592 sq ft - Sleeps 4 - 1 King Bed and 1 Queen Bed ### View all photos for Junior Suite ![In-room safe, desk, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/13000000/12710000/12705900/12705821/1a804826.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite - Sleeps 4 ### View all photos for Executive Suite ![In-room safe, desk, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/13000000/12710000/12705900/12705821/f2633d37.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Suite - Sleeps 2 ### View all photos for Deluxe Studio with View ![Separate tub and shower, deep soaking tub, rainfall showerhead](https://images.trvl-media.com/lodging/13000000/12710000/12705900/12705821/1badd7ff.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Studio with View - Sleeps 2 ### Executive Suite - Sleeps 4 ### View all photos for Deluxe King Room ![Separate tub and shower, deep soaking tub, rainfall showerhead](https://images.trvl-media.com/lodging/13000000/12710000/12705900/12705821/1badd7ff.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe King Room - Sleeps 2 ## You may also like Ad ![Front of property](https://images.trvl-media.com/lodging/1000000/20000/10200/10115/e5e4bd59.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hilton Shah Alam Glenmarie Shah Alam - 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More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FKuala-Lumpur-Hotels-W-Studio-Resort-Suites-At-Pyramid-Tower.h12705821.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FKuala-Lumpur-Hotels-W-Studio-Resort-Suites-At-Pyramid-Tower.h12705821.Hotel-Information) ## About the area Bandar Sunway, a neighborhood in Petaling Jaya, is home to W Studio Resort Suites at Pyramid Tower. Sunway Pyramid Mall and Pavilion Kuala Lumpur are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit i-City and Berjaya Times Square. KidZania and Perdana Botanical Gardens are also worth visiting. [Visit our Petaling Jaya travel guide](https://www.expedia.ca/Petaling-Jaya.dx9517) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C3.06837%2C101.60248&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=xUzDqNrXjJ6-zLqiKdnEr-yojtc=) Resort Suites at Pyramid Tower, Persiaran Lagoon Bandar Sunway, Petaling Jaya, Kuala Lumpur, 47500 ### What's nearby - ![KualaLumpur_SunwayLagoonThemePark_6113998_01](https://images.trvl-media.com/place/6113998/9a746fdd-9bd5-4daa-8989-1d807bf061e5.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Sunway Lagoon Theme Park 5 min walk \- 0.5 km - ![KualaLumpur_SunwayPyramidMall_6171540_03](https://images.trvl-media.com/place/6171540/58723a8f-2d56-4424-9664-9281c09bebb8.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Sunway Pyramid Mall 7 min walk \- 0.6 km - Sunway University 2 min walk \- 0.2 km - Sunway Medical Centre 10 min walk \- 0.9 km - Sunway Pyramid Convention Centre 14 min walk \- 1.2 km ### Getting around - SS 15 3 min drive - Taman Bahagia Station 8 min drive - Subang (SZB-Sultan Abdul Aziz Shah) 17 min drive ### Restaurants - Indo Deli (Rock Cafe) 1 min walk - Beer Garden Sunway 2 min walk - Restoran Nasi Kandar Shaaz 1 min walk - Gold Chili Bandar Sunway 1 min walk - myBurgerLab: HQ 2 min walk ## About this property ### W Studio Resort Suites at Pyramid Tower Hotel near Sunway Pyramid Mall An airport shuttle, a terrace, and a coffee shop/cafe are just a few of the amenities provided at W Studio Resort Suites at Pyramid Tower. In addition to laundry facilities and a gym, guests can connect to free in-room WiFi. Other perks at this hotel include: - Free self parking, plus valet parking (surcharge) - A free area shuttle, luggage storage, and a front-desk safe Room features All guestrooms at W Studio Resort Suites at Pyramid Tower boast thoughtful touches such as air conditioning and separate sitting areas, in addition to amenities like free WiFi and safes. Other amenities include: - Bathrooms with rainfall showers and deep soaking tubs - Flat-screen TVs with cable channels - Balconies, separate sitting areas, and separate dining areas ## Similar properties ![Front of property - evening/night](https://images.trvl-media.com/lodging/12000000/11910000/11905000/11904967/bf18d407.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Resort Suites at Bandar Sunway Bandar Sunway - Free WiFi - Air conditioning - Gym - Laundry 7.0 Good 176 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-28&endDate=2026-03-29&selected=11904967&PinnedHotelID=11904967&HadPinnedHotel=true®ionId=-1&adults=2) ![View from room](https://images.trvl-media.com/lodging/17000000/16210000/16204800/16204781/c1166f93.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sunway Pyramid Hotel Bandar Sunway - Free WiFi - Restaurant - Air conditioning - Breakfast available 8.4 Very good 840 reviews CA $123 CA $140 total includes taxes & fees Mar 23 - Mar 24 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-23&endDate=2026-03-24&selected=16204781&PinnedHotelID=16204781&HadPinnedHotel=true®ionId=-1&adults=2) ![Exclusive Double Room](https://images.trvl-media.com/lodging/100000000/99930000/99928400/99928383/4e80c0d3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Blue Lagoon Hotel @ Bandar Sunway Bandar Sunway - 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Mar 21 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-20&endDate=2026-03-21&selected=95696669&PinnedHotelID=95696669&HadPinnedHotel=true®ionId=-1&adults=2) ![Concierge desk](https://images.trvl-media.com/lodging/20000000/19440000/19439700/19439624/bcfaa39d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Artisan Eco Hotel Bandar Sunway - Free WiFi - Restaurant - Air conditioning - 24/7 front desk 8.4 Very good 91 reviews CA $41 CA $54 total includes taxes & fees Apr 13 - Apr 14 [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-13&endDate=2026-04-14&selected=19439624&PinnedHotelID=19439624&HadPinnedHotel=true®ionId=-1&adults=2) ![Family Terrace](https://images.trvl-media.com/lodging/1000000/70000/68400/68314/54f4228d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sunway Resort Hotel Bandar Sunway - Waterslide - Free WiFi - Restaurant - Air conditioning 8.6 Excellent 1,000 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-28&endDate=2026-03-29&selected=68314&PinnedHotelID=68314&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior detail](https://images.trvl-media.com/lodging/16000000/15820000/15810500/15810408/4bdcbaeb.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Mixx Express Hotel Sunway Bandar Sunway - Free WiFi - Air conditioning - Housekeeping - 24/7 front desk 7.0 Good 76 reviews CA $29 CA $37 total includes taxes & fees Mar 19 - Mar 20 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-19&endDate=2026-03-20&selected=15810408&PinnedHotelID=15810408&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-03-28&endDate=2026-03-29&selected=12705821&PinnedHotelID=12705821&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=12705821,11904967,16204781,99928383,15065941) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi and wired internet ### Parking and transportation - Airport shuttle available - Free area shuttle - Free self parking on site - Valet parking on site (MYR 15 per day) - Limited onsite self and valet parking - Wheelchair-accessible parking available ### Food and drink - A coffee shop/cafe - A restaurant ### Things to do - Gym ### Family friendly - Free area shuttle - In-room full-sized refrigerator/freezer - In-room kitchenette - In-room microwave - Laundry facilities - Living room - Separate in-room dining area ### Conveniences - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Housekeeping (daily) ### Outdoors - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Wheelchair-accessible parking - Wheelchair-accessible path of travel ### More - Designated smoking areas ## Room amenities ### Bedroom - Blackout drapes ### Bathroom - Deep soaking bathtub - Free toiletries - Hair dryer - Private bathroom - Rainfall showerhead - Separate bathtub and shower - Towels provided ### Entertainment - Flat-screen TV with cable channels ### Food and drink - Coffee/tea maker - Cookware, dishware, and utensils - Electric kettle - Free bottled water - Full-sized refrigerator/freezer - Kitchenette - Microwave - Separate dining area ### More - Air conditioning - Desk - Iron/ironing board - Living room - Safe - Separate sitting area ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: 11:00 PM Minimum check-in age: 18 ### Check-out Check-out before noon ### Special check-in instructions There is no front desk at this property Guests must contact the property for check-in information To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: MYR 200.00 per stay We have included all charges provided to us by the property. ### Optional extras - Valet parking fee: MYR 15 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention No pets and no service animals are allowed at this property ### Property is also known as W Studio Resort Suites Pyramid Tower Petaling Jaya W Studio Suites Pyramid Tower Petaling Jaya W Studio Suites Pyramid Tower W Studio Resort Suites at Pyramid Tower Hotel W Studio Resort Suites at Pyramid Tower Petaling Jaya W Studio Resort Suites at Pyramid Tower Hotel Petaling Jaya ## Frequently asked questions ### Is W Studio Resort Suites at Pyramid Tower pet-friendly? ### How much is parking? ### What time is check-in at W Studio Resort Suites at Pyramid Tower? ### What time is check-out at W Studio Resort Suites at Pyramid Tower? ### Where is W Studio Resort Suites at Pyramid Tower located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## W Studio Resort Suites at Pyramid Tower Reviews 6.2 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 6.2 Cleanliness ### 8.6 Location ### 6.2 Staff & service ### 6.0 Property conditions & facilities 10 - Excellent 12 8 - Good 13 6 - Okay 4 4 - Poor 13 2 - Terrible 10 ## Reviews ### 2/10 Terrible #### David Feb 4, 2025 Disliked: Staff & service This property should not be listed in Expedia and I am shocked they allow this to happen. There is no check in desk. Several times I attempted to contact the hotel prior to arrival to see exactly what the check in procedure was. I never received and answer. I had to book another hotel and ended up losing $300 as I could not count on these people meeting me after a 30 hour journey to Malaysia. It appear this room is a BNB and owned by the mainland Chinese. Everyone should avoid booking this room. Do not believe it is a hotel. You will be sorry as I am. Expedia should also be held accountable for allowing this to be booked thru their web site. ##### David Stayed 3 nights in Jan 2025 ### 8/10 Good #### Aznizam Dec 27, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good deal Overall is okay. Consider it within the shopping, eateries and family activities area. ##### Aznizam Stayed 3 nights in Dec 2019 ### 10/10 Excellent #### Verified traveller Oct 22, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The check in service was quick. No queue required with a VIP check in feel. Room is spacious and clean. ##### Verified traveller Stayed 1 night in Oct 2019 ### 4/10 Poor #### Verified traveller Aug 9, 2019 Disliked: Property conditions & facilities #### Will never stay at this owner/management again. I asked for twin, but was given a king and make shift single bed instead. Room keys were also given only 1 and not more than that. Room door was faulty and requires special skill to remove key once the door is opened. Towels were stained and dirty. ##### Verified traveller Stayed 2 nights in Aug 2019 ### 10/10 Excellent #### Verified traveller Jun 9, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities A lovely big room, with plenty of space to move. Having the kitchenette was a real bonus ##### Verified traveller Stayed 1 night in Jun 2019 ### 8/10 Good #### Lim Jun 8, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort The room is very clean & comfort. ##### Lim Stayed 2 nights in Mar 2019 ### 8/10 Good #### Johorean, Malaysia Jul 22, 2018 Liked: Cleanliness, property conditions & facilities, room comfort #### Covenience and comfortable. Near to shopping mall Room is acceptable with the price and clean. But no counter have to by call to contact ##### Johorean Stayed 1 night in Jul 2018 ### 10/10 Excellent #### Verified traveller Jul 19, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Almost everything was good. Would prefer if breakfast is provided for the days stayed. ##### Verified traveller Stayed 3 nights in Jul 2018 ### 4/10 Poor #### OneNiceGuy, Singapore Jul 9, 2018 Disliked: Property conditions & facilities, room comfort #### Very old apartment, outdated design & maintenance Not only outdated interior, many things are poorly kept and even broken; leaking pipes in toilet, etc. Overall, felt uncomfortable staying in the room ##### OneNiceGuy Stayed 4 nights in Jul 2018 ### 10/10 Excellent #### Mic, Johor Mar 30, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice hotel, nearest to shopping, theme park Lovely place to stay, quiet peaceful on the top floor ##### Mic Stayed 1 night in Mar 2018 ### 4/10 Poor #### Anuradha, Malaysia Feb 26, 2018 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Very Unprofessional We are in utter shock at the check in process of this place. What more it being under the umbrella of Sunway Resort Hotels and listed on Expedia. We stayed at W Studio Resort Suites at Sunway on Saturday, 24th February 2018 and thank god checked out on Sunday, 25th February 2018\. Finding the place was easy as it was smack next to Sunway Pyramid. Everything was exciting until we discovered that there was no real counter to check in. Yes we were told to stand in the middle of someplace, while some staff, spoke to us like as if we were having some illegal dealing. No counter, no proper paperwork or registration, wasn't a need for deposits as stated on Expedia. We were rushed to a room right from the car park. The staff spoke in a very suspicious, unclear manner. I didn't like this entire fishy treatment one bit. Don't think even a budget hotel would have treated us this way. The condition of the room was an entire whole mess altogether. Stains on the sofa and other furniture and fittings, Cupboards that were broken, etc. We hardly wanted to touch anything. The only part of the room that was good was the view from the balcony overlooking Sunway Lagoon. That was it. When others checked in at a counter, and we were merely "dealt" with in the doorway, that says much about the place and management. What the staff told us was that it was various managements running the show at Sunway Pyramid Towers. What?! While exciting, we were told to either leave the keys in the room. ##### Anuradha Stayed 1 night in Feb 2018 ### 6/10 Okay #### Verified traveller Feb 10, 2018 Liked: Room comfort #### Appartment in der nähe eine Mall geräumiges Appartment mit Balkon. Könnte mal neu gestrichen werden. ##### Verified traveller Stayed 6 nights in Feb 2018 ### 8/10 Good #### Susan, Singapore Jan 3, 2018 Liked: Cleanliness, staff & service, room comfort #### Great Location and spacious room Great location within the Sunway Pyramid with variety choice of food and shopping outlets with different leisure centre, like ice skating, bowling alleys and Sunway Lagoon theme park. Hotel room big and spacious, acceptable cleanliness but the facilities and conditions of the studio could improve further. ##### Susan Stayed 4 nights in Dec 2017 ### 4/10 Poor #### Verified traveller Dec 16, 2017 Disliked: Room comfort #### Old rooms by private management. The rooms were managed by a quasi company, not by sunway. The cleaning is sub contracted to a diff company, they only change towels. The toilet was not usable and was not repaired despite complaining to the staff. We moved out after 2 days. We might not use expedia again. ##### Verified traveller Stayed 5 nights in Dec 2017 ### 10/10 Excellent #### Verified traveller Oct 3, 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Overall the room condition and services is good but one thing the hotel only provide one card key which make access to the room very inconvenient. ##### Verified traveller Stayed 3 nights in Sep 2017 ### 10/10 Excellent #### Verified traveller Jul 18, 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort The only disappointment was that: we were given one big bed instead of 2 single beds per requested. Cos some occupants are just friends and to share a bed may be quite awkward. ##### Verified traveller Stayed 1 night in Jul 2017 ### 2/10 Terrible #### Inderjit, San Jose, CA Jul 10, 2017 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Worst Hotel Ever. Not recommended. This is my worst experience. The Hotel does not have a lobby. Managed by a bunch of foreign workers with poor customer service. The room condition was very bad. Toilets leaking, non-functional lights, only local channels, air-conditioner works only on & off (no variable temp control).....etc. I paid premium charge for a worst than a motel room condition & service...... ##### Inderjit Stayed 5 nights in Jul 2017 ### 4/10 Poor #### Philip Apr 27, 2017 Disliked: Cleanliness, staff & service, property conditions & facilities #### Dissatisfied No reception counter. No lobby AT ALL. 1 non uniform man met me at another hotel's bell hop counter in the basement next to car park where he then brought me up to my room, handed the key over to me. Showed me how I can phone for check out. Upon check out, no one picked up my call so I left the key to a uniformed staff of other hotel. Wooden floor warped. Bedsheet too short to cover mattress surface. Basic 5 pr 6 TV channels. Shower curtain too short. If you are going to serve them I suggest you stay 1 night incognito see for yourself. If the price was lower I will not complain. But I paid RM7XX for 2 nights so I expected better ##### Philip ### 4/10 Poor #### Verified traveller Apr 15, 2017 Disliked: Staff & service, property conditions & facilities, room comfort #### Clean bad experience like staff attitude, using pyramid name, additional costs not disclosed and I will never go back there ##### Verified traveller ### 2/10 Terrible #### TEOW HENG DERICK Mar 14, 2017 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Unpleasant Stay The stay was really disappointed. The Toilet was leaking and were being upgraded to an executive suite. The new room was dusty and had dead croachcoaches around. The power were totally cut off at 4am and no one there to handle the matter. We were told that the front desk, customer service were only be around at 9am. we cant get any rest for the night. The staff came to fixed the power supply at around 11am and our programme for the whole morning was disrupted. And the power supply went on & off even after they fixed. It was an unpleasant stay. ##### TEOW HENG DERICK ### 10/10 Excellent #### Will Feb 27, 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Warm, cosy environment, easy access to the mall The suite was very homely, very neat, the staff were very helpful, very respectful and friendly. I had direct access to Sunway pyramid mall. ##### Will ### 8/10 Good #### Good stay, sunway lagoon Feb 15, 2017 Liked: Cleanliness, staff & service #### Near sunway lagoon good ##### Good stay ### 2/10 Terrible #### Raphael Jan 28, 2017 Liked: Cleanliness Disliked: Staff & service, property conditions & facilities #### Lousy services No proper lobby, service staff are not professional. ##### Raphael ### 2/10 Terrible #### Verified traveller Dec 14, 2016 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### worst hotel stay I ever had! I had a bad holiday experience staying in this hotel. Ive never ever had this kind of bad experience before during my holiday! The room was not clean and towels given were somewhat dirty and old! I asked for an extra towel and was told I had to pay a deposit of RM40! Ridiculous! There was no reception counter to received me and my family! I thought the private check-in was exclusive coz prior of my arrival, they watsapp me of my timing of arrival, but I was wrong! All I can say is.. this hotel sucks and pls do not book this hotel! I could get a better and nicer hotel room wih the rate that I was paying for this hotel. The picture shown on their website was beyond words than the actual things. ##### Verified traveller ### 4/10 Poor #### NG Dec 5, 2016 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Not a good experience!!! Room condition was not clean, bed sheet got stains, only provide shower towel no bathroom floor towel, have to walk wet throughout the whole room. Wardrobe sliding not working well need to slide hard. No Free parking for guest need to pay RM8 for parking. Resort Hotel management and W Studio management are separate entity so there is no front desk. Resort Hotel management is not responsible for W Studio Guest. Except for good location to Sunway Lagoon. Will not stay again. ##### NG ### Expedia's Latest Trends ### Hotels > - [Summer Suites KLCC Apartments By Soulasia](https://www.expedia.ca/Kuala-Lumpur-Hotels-Summer-Suites-KLCC-Apartments.h25812311.Hotel-Information) > - [Bestow Boutique Hotel](https://www.expedia.ca/Kuala-Lumpur-Hotels-Bestow-Boutique-Hotel.h99853789.Hotel-Information) > - [Royce Residence by uBook](https://www.expedia.ca/Kuala-Lumpur-Hotels-Royce-Residence-By-UBook.h106216202.Hotel-Information) > - [Canary Hotel](https://www.expedia.ca/Kuala-Lumpur-Hotels-Canary-Hotel.h12315888.Hotel-Information) > - [MZ Suite at The Face Platinum Suites](https://www.expedia.ca/Kuala-Lumpur-Hotels-MZ-Suite-At-The-Face-Platinum-Suites.h40138943.Hotel-Information) > - [Ceylonz Suites by MyKey](https://www.expedia.ca/Kuala-Lumpur-Hotels-Ceylonz-Suites-By-MyKey-Global.h56546649.Hotel-Information) > - [OYO 90780 J Hotel Bukit Bintang](https://www.expedia.ca/Kuala-Lumpur-Hotels-OYO-90780-J-Hotel-Bukit-Bintang.h92977755.Hotel-Information) > - [OYO 876 Hotel Sanctuary](https://www.expedia.ca/Kuala-Lumpur-Hotels-OYO-876-Hotel-Sanctuary.h35704615.Hotel-Information) > - [Vortex Apartments Kuala Lumpur](https://www.expedia.ca/Kuala-Lumpur-Hotels-Vortex-Apartments-Kuala-Lumpur.h109684350.Hotel-Information) > - [Times Square Residences by LAD](https://www.expedia.ca/Kuala-Lumpur-Hotels-Times-Square-Residences-By-LAD.h54643868.Hotel-Information) > - [Cormar Suites Kuala Lumpur](https://www.expedia.ca/Kuala-Lumpur-Hotels-Cormar-Suites.h52045083.Hotel-Information) > - [MS Boutique Hotel Kuala Lumpur](https://www.expedia.ca/Kuala-Lumpur-Hotels-MS-Bukit-Bintang-Hotel.h32672359.Hotel-Information) > - [Summer Suites Residences By Plush](https://www.expedia.ca/Kuala-Lumpur-Hotels-Summer-Suites-Residences-By-Plush.h33776981.Hotel-Information) > - [Platinum Suites AT Swiss Garden](https://www.expedia.ca/Kuala-Lumpur-Hotels-Platinum-Suites-AT-Swiss-Garden.h30112573.Hotel-Information) > - [Valenza Hotel & Cafe](https://www.expedia.ca/Kuala-Lumpur-Hotels-Valenza-Hotel-Cafe.h10058793.Hotel-Information) > - [DoubleTree by Hilton Hotel Kuala Lumpur](https://www.expedia.ca/Kuala-Lumpur-Hotels-DoubleTree-By-Hilton-Hotel-Kuala-Lumpur.h385545.Hotel-Information) > - [Step Inn Guest House](https://www.expedia.ca/Kuala-Lumpur-Hotels-Step-Inn-Guest-House.h9353222.Hotel-Information) > - [OYO 90732 New Hotel 33](https://www.expedia.ca/Kuala-Lumpur-Hotels-33-Hotel-Cheras.h16268883.Hotel-Information) > - [Hotel MSP](https://www.expedia.ca/Kuala-Lumpur-Hotels-Hotel-MSP.h94922859.Hotel-Information) > - [Santa Grand Classic Chinatown](https://www.expedia.ca/Kuala-Lumpur-Hotels-Santa-Grand-Classic-Chinatown.h92594886.Hotel-Information) > - [Yu Hotel Chinatown](https://www.expedia.ca/Kuala-Lumpur-Hotels-Yu-Hotel-Chinatown.h94531796.Hotel-Information) > - [Vivo Suites by Subhome](https://www.expedia.ca/Kuala-Lumpur-Hotels-Vivo-Suites-By-Subhome.h41514303.Hotel-Information) > - [Dolphin Hotel, Chow Kit Kuala Lumpur](https://www.expedia.ca/Kuala-Lumpur-Hotels-Hotel-Club-Dolphin.h6617710.Hotel-Information) > - [Woco Boutique Hotel Kinrara](https://www.expedia.ca/Kuala-Lumpur-Hotels-Woco-Hotel-Kinrara.h59814429.Hotel-Information) > - [Federal Hotel Kuala Lumpur](https://www.expedia.ca/Kuala-Lumpur-Hotels-Federal-Hotel-Kuala-Lumpur.h527673.Hotel-Information) > - [Times Square Service Suites](https://www.expedia.ca/Kuala-Lumpur-Hotels-Times-Square-Service-Suites.h23038675.Hotel-Information) > - [LUMA At Platinum Suite](https://www.expedia.ca/Kuala-Lumpur-Hotels-LUMA-At-Platinum-Suite.h30987352.Hotel-Information) > - [PARKROYAL COLLECTION Kuala Lumpur](https://www.expedia.ca/Kuala-Lumpur-Hotels-PARKROYAL-Kuala-Lumpur.h14489.Hotel-Information) > - [Hotel AL Amin](https://www.expedia.ca/Kuala-Lumpur-Hotels-Hotel-AL-Amin.h27811232.Hotel-Information)