expedia

Overview of The Westin Kuala Lumpur

Photo gallery

Featured Image
Outdoor pool, open 5:00 AM to midnight, pool umbrellas, sun loungers
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
View from Room

The Westin Kuala Lumpur

5 out of 5

4.2/5 Very good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast Available

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided

Explore the area

    Popular LocationFahrenheit 88 Shopping Mall3 min walk
    Popular LocationPavilion Kuala Lumpur4 min walk
    Popular LocationRumah Penghulu Abu Seman7 min walk
    AirportKuala Lumpur (KUL-Kuala Lumpur Intl.)50 min drive

Choose dates to view prices

Premium Room, 1 King Bed, Non Smoking, City View

4.3/5 guest room rating
  • 452 sq ft
  • Sleeps 3
  • 1 King Bed

Executive Room, 1 King Bed

4.4/5 guest room rating
  • 452 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Twin Beds, Non Smoking

4.5/5 guest room rating
  • 452 sq ft
  • Sleeps 3
  • 2 Twin Beds

Club Room, 1 Bedroom, Non Smoking

  • 3229 sq ft
  • Sleeps 3
  • 1 Double Bed

Premium Room, 1 King Bed, City View

  • 452 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed

  • 452 sq ft
  • Sleeps 3
  • 1 King Bed

Executive Room, 1 Double Bed

4.4/5 guest room rating
  • 452 sq ft
  • Sleeps 3
  • 1 Double Bed

Room, 1 King Bed, Non Smoking

  • 861 sq ft
  • Sleeps 3
  • 1 King Bed

Premium Room, 2 Twin Beds, Non Smoking

5/5 guest room rating
  • 452 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

Deluxe Room, 1 King Bed, Non Smoking

4.6/5 guest room rating
  • 452 sq ft
  • Sleeps 3
  • 1 King Bed

Westin, Club Suite, 1 Bedroom, Non Smoking

  • 808 sq ft
  • Sleeps 3
  • 1 King Bed

Presidential Room, 1 Bedroom, Non Smoking

  • 1210 sq ft
  • Sleeps 3
  • 1 Double Bed

Room, 1 Double Bed, Non Smoking

  • 1292 sq ft
  • Sleeps 5
  • 1 Double Bed

About this area

Kuala Lumpur

Located in Kuala Lumpur's Kuala Lumpur City Centre neighborhood, The Westin Kuala Lumpur is in the city center and near a metro station. Pavilion Kuala Lumpur and Lot 10 Shopping Centre are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Berjaya Times Square and Perdana Botanical Gardens. Looking to enjoy an event or a game? See what's going on at Bukit Jalil National Stadium or Axiata Arena. Practice your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as hiking/biking trails in the area. Guests appreciate the hotel's location for the sightseeing.
Popular Location

What's nearby

  • Fahrenheit 88 Shopping Mall - 3 min walk
  • Pavilion Kuala Lumpur - 4 min walk
  • Changkat Bukit Bintang - 7 min walk
  • Rumah Penghulu Abu Seman - 7 min walk
  • Jalan Alor - 10 min walk

Getting around

  • Kuala Lumpur Masjid Jamek Station - 3 min drive
  • Bukit Bintang Station - 7 min walk
  • AirportKuala Lumpur Intl. Airport (KUL) - 50 min drive

Restaurants

  • The Living Room — 1 min walk
  • Splash — 1 min walk
  • Dolly Dim Sum — 3 min walk
  • Newens Tea House — 3 min walk
  • Shanghai Restaurant — 3 min walk
View in a map

About this property

The Westin Kuala Lumpur

Luxury Kuala Lumpur hotel in Kuala Lumpur City Centre, walk to Pavilion Kuala Lumpur
Along with a restaurant, this hotel has an outdoor pool and 2 bars/lounges. WiFi in public areas is free. Additionally, a 24-hour fitness center, a poolside bar, and a snack bar/deli are onsite. All 443 soundproofed rooms feature free WiFi and iPod docks. For a bit of entertainment, LED TVs come with satellite channels, and guests will also appreciate thoughtful touches like bathrobes and slippers.
The Westin Kuala Lumpur offers 443 air-conditioned accommodations, which are accessible via exterior corridors and feature iPod docking stations and safes. 42-inch LED televisions come with satellite channels. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries.

This Kuala Lumpur hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional sanitization guidelines of Safe & Clean (Malaysia)
Follows standard sanitization guidelines of Commitment to Clean (Marriott)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (MYR 5 per day)
  • Valet parking on site (MYR 40 per day)
  • Onsite parking is wheelchair accessible
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: MYR 80 for adults and MYR 44 for children
  • 1 restaurant
  • 2 bars/lounges and 1 poolside bar
  • 24-hour room service

Things to do

  • 24-hour fitness center
  • Aerobics classes
  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Dry cleaning service
  • Free cribs/infant beds
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Arabic
  • Chinese
  • English
  • Japanese
  • Malay

Business services

  • 20 meeting rooms
  • Business center
  • Computer station
  • Conference space (5554 square feet)

Outdoors

  • Garden
  • Pool sun loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Grab bar near toilet
  • In-room accessibility
  • Lever door handles
  • Low-height counter and sink
  • Low-height door lock
  • Low-height view port in door
  • Raised toilet seat
  • Roll-in shower
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Linens
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 42-inch LED TV
  • iPod dock
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in from 3:00 PM - 4:30 AM
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

This property doesn't offer after-hours check-in
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding
Rollaway/extra beds are available for MYR 40.0 per day
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: MYR 200 per night
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning July 1, 2021. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: MYR 80 for adults and MYR 44 for children (approximately)
  • Self parking fee: MYR 5 per day
  • Valet parking fee: MYR 40 per day
  • Rollaway bed fee: MYR 40.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Pool access available from 5:00 AM to midnight
Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is recommended for transportation to and from this property

Property is also known as

Kuala Lumpur Westin
Westin Hotel Kuala Lumpur
Westin Kuala Lumpur
Westin Kuala Lumpur Hotel
The Westin Kuala Lumpur Hotel Kuala Lumpur
The Westin Kuala Lumpur Hotel
The Westin Kuala Lumpur Kuala Lumpur
The Westin Kuala Lumpur Hotel Kuala Lumpur

Frequently asked questions

Can I cancel my reservation for free at The Westin Kuala Lumpur and receive a full refund?
Yes, The Westin Kuala Lumpur offers free cancellation on select room rates, because flexibility matters! Please refer to The Westin Kuala Lumpur cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at The Westin Kuala Lumpur?
As of Jan 22, 2021, prices found for a 1-night stay for 2 adults at The Westin Kuala Lumpur on Jan 27, 2021 start from CA $91, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does The Westin Kuala Lumpur have a pool?
Yes, this property has an outdoor pool and a children's pool. Pool access is from 5:00 AM–midnight.
Is The Westin Kuala Lumpur pet-friendly?
No, pets are not allowed at this property.
How much is parking at The Westin Kuala Lumpur?
Self parking is available for MYR 5 per day. Valet parking is available for MYR 40 per day.
What time is check-in at The Westin Kuala Lumpur?
Check-in is from 3:00 PM - 4:30 AM. After-hours check-in is not available.
What time is check-out at The Westin Kuala Lumpur?
Check-out is at noon.
Where is The Westin Kuala Lumpur located?
Located in Kuala Lumpur City Centre, this luxury hotel is steps from Starhill Gallery and Pavilion Kuala Lumpur. Lot 10 Shopping Centre and Bukit Bintang Plaza are also within 10 minutes. Bukit Bintang Station is 7 minutes by foot and Raja Chulan Station is 10 minutes.
4.2
Very good
Rating 5 - Excellent. 454 out of 1002 reviews
5 - Excellent 45%
Rating 4 - Good. 389 out of 1002 reviews
4 - Good 39%
Rating 3 - Okay. 98 out of 1002 reviews
3 - Okay 10%
Rating 2 - Poor. 39 out of 1002 reviews
2 - Poor 4%
Rating 1 - Terrible. 22 out of 1002 reviews
1 - Terrible 2%

4.3/5

Cleanliness

4.3/5

Staff & service

4.2/5

Amenities

4.1/5

Property conditions & facilities

4/5 Good

Business traveller, Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great. Breakfast just ok. The FO gave wrong information about the parking fees by saying that the parking fee is RM5 per entry. However, upon checked out I had to pay RM15 as I stayed 2 nights and 3 days at the hotel. Meaning that the parking fee is RM 5 per day and not per entry. Very confusing information from the FO. I don't mind paying the parking fee but I hope the FO can give more accurate information to hotel guests.
Stayed 2 nights in Dec 2020

5/5 Excellent

Business traveller, Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Was there during e first restriction order fr 16-19th March. E staffs as always were very friendly and helpful and went above and beyond in trying to ease e fear o what few guests that remain; all this while knowing they are going through “work closure” and uncertainties o eir own. The Chef n DM also had walk about during bf n interacted w e guests to allay our anxieties Bosco, Nina, Jib, DM Rajesh n many others i don’t name here went beyond in those times to ensure guests were comfortable and taken care of, assist in securing transport and provide information during e initial onset. Been here a few times n will come agn once things get well. That in its own is a testament o e service n warmth Westin KL eludes through its frontline staff for its guests.
Stayed 3 nights in Mar 2020

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and hotel amenities. Friendly staffs. Will definitely choose to stay at the Westin again.
Stayed 2 nights in Mar 2020

2/5 Poor

Travelled with family, Travelled with partner
Happy face iconLiked: Cleanliness, amenities, property conditions & facilities
Sad face IconDisliked: Staff & service
We arrived early and the desk staff offered us a room to rest until 3 pm. From our experience, this was unprecedented and therefore highly appreciated. However, when the time came (3 p.m.) for us to go into our actual room (we booked a particular room for its incredible bathtub by the window) we were told we would get an upgrade since our room wasn't ready. But we didn't get an upgrade, we got a downgrade to a service apartment wit a kitchen. Who wants a kitchen in a one-night-stay?
Stayed 1 night in Mar 2020

3/5 Okay

Happy face iconLiked: Cleanliness, staff & service
Receptionist kindly provided an upgrade but the room reeked of cigarettes despite being a non-smoking hotel. Room service provided an air purifier and sprayed the room with air freshener, but the smell still lingered.
Stayed 1 night in Dec 2019

Stay in the know with the Expedia app

Get real-time notifications, view your trip details, and access mobile-only deals.

Text yourself a download link

By providing your number, you agree to receive a one-time automated text message with a link to get the app. Standard text message rates may apply.
Scan the QR code

Scan the QR code