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The RuMa Hotel and Residences

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Outdoor pool
Outdoor pool
Free minibar, in-room safe, desk, blackout drapes
Free minibar, in-room safe, desk, blackout drapes

Overview of The RuMa Hotel and Residences

VIP Access

The RuMa Hotel and Residences

5 out of 5

4.8/5 Exceptional

Guests rated this property 4.9/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Explore the area

  • Popular LocationKLCC Park5 min walk
  • Popular LocationPavilion Kuala Lumpur8 min walk
  • Popular LocationPetronas Twin Towers11 min walk
  • AirportKuala Lumpur (KUL-Kuala Lumpur Intl.)45 min drive

Choose dates to view prices

About this area

Kuala Lumpur

Located in Kuala Lumpur's Kuala Lumpur City Centre neighborhood, The RuMa Hotel and Residences is in the city center and near a metro station. Petronas Twin Towers and Kuala Lumpur Tower are notable landmarks, and travelers looking to shop may want to visit Pavilion Kuala Lumpur and Petaling Street. Looking to enjoy an event or a game while in town? See what's going on at Bukit Jalil National Stadium.
Popular Location

What's nearby

  • Kuala Lumpur Convention Centre - 4 min walk
  • KLCC Park - 5 min walk
  • Pavilion Kuala Lumpur - 8 min walk
  • Suria KLCC Shopping Centre - 8 min walk
  • Petronas Twin Towers - 11 min walk

Getting around

  • Kuala Lumpur Masjid Jamek Station - 4 min drive
  • Raja Chulan Station - 9 min walk
  • Kuala Lumpur International Airport (KUL) - 45 min drive

Restaurants

  • ATAS — 1 min walk
  • JP Teres — 4 min walk
  • Swingers Bar & Sports Lounge @ The Golf Club KL City Centre — 4 min walk
  • Thirty8 — 4 min walk
  • Tonka Bean Cafe — 5 min walk

About this property

The RuMa Hotel and Residences

Luxury Kuala Lumpur hotel in Kuala Lumpur City Centre, walk to Kuala Lumpur Convention Centre
Along with a restaurant, this smoke-free hotel has an outdoor pool and 2 bars/lounges. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Other amenities include a 24-hour health club, a poolside bar, and coffee/tea in a common area. All 253 rooms boast deep soaking tubs and offer free WiFi and free minibar items. Room service and rainfall showerheads are standard, as are Smart TVs with digital channels.
The RuMa Hotel and Residences offers 253 air-conditioned accommodations with free minibar items and safes. 42-inch Smart televisions come with digital channels. Bathrooms include shower/tub combinations with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour health club.
Guests can pamper themselves by indulging in the onsite spa services.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Safe & Clean (Malaysia)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6:30 AM–10:00 AM: MYR 120 for adults and MYR 98 for children
  • 1 restaurant
  • 2 bars/lounges and 1 poolside bar
  • Free daily reception
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Outdoor pool
  • Spa services

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • Chinese
  • English
  • Malay

Business services

  • Conference space (1884 square feet)
  • Meeting rooms - 6

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility
  • Wheelchair-accessible parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Designer toiletries
  • Rainfall showerhead
  • Shower/tub combination
  • Towels

Entertainment

  • 42-inch Smart TV
  • Digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free minibar

More

  • Desk
  • Free local calls
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers

Similar properties

See similar properties

Policies

Check-in

Check-in from 12:30 AM - 11:30 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 8:00 PM
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival
In order to enjoy your 24-hour check-in and check-out benefit, please provide us with your estimated time of arrival (ETA) and estimated time of departure (ETD) along with your flight details (if applicable) prior to your arrival at the hotel.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning July 1, 2021. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: MYR 120 for adults and MYR 98 for children (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

RuMa Hotel Kuala Lumpur
RuMa Hotel
RuMa Kuala Lumpur
The Ruma And Residences
The RuMa Hotel and Residences Hotel
The RuMa Hotel and Residences Kuala Lumpur
The RuMa Hotel and Residences Hotel Kuala Lumpur

Frequently asked questions

4.8
Exceptional
Rating 5 - Excellent. 156 out of 179 reviews
5 - Excellent 87%
Rating 4 - Good. 16 out of 179 reviews
4 - Good 9%
Rating 3 - Okay. 5 out of 179 reviews
3 - Okay 3%
Rating 2 - Poor. 1 out of 179 reviews
2 - Poor 1%
Rating 1 - Terrible. 1 out of 179 reviews
1 - Terrible 1%

4.9/5

Cleanliness

4.8/5

Staff & service

4.9/5

Amenities

4.9/5

Property conditions & facilities

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Has been a pleasant staycation
Stayed 1 night in Apr 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staffs were very friendly and the amenities were top notch. Not to forget the breakfast. Breakfast at RuMa is the bomb❤️
Stayed 2 nights in Mar 2021

4/5 Good

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Home Away From Home
Lovely and quiet hotel perfect to unwind at. Room with KLCC view from the bed, the daybed and bathtub was amazing. Lovely design and architecture, extremely well mannered staff that made me very feel welcome. Suggestion: improve on pillow quality / type. The pillows in the room was a tad too soft.
Stayed 1 night in Mar 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So far i don't have any complaints to this hotel. The staff are very professional and extremely good 👍👍👍
Stayed 1 night in Mar 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2021