Outdoor pool, sun loungers
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Reviews of Royale Chulan The Curve

4 out of 5
Royale Chulan The Curve
6, Jalan PJU 7/3, Mutiara Damansara, Petaling Jaya, Selangor

Reviews

7.2

Good

Rating 10 - Excellent. 67 out of 369 reviews" "
Rating 8 - Good. 150 out of 369 reviews" "
Rating 6 - Okay. 81 out of 369 reviews" "
Rating 4 - Poor. 44 out of 369 reviews" "
Rating 2 - Terrible. 27 out of 369 reviews" "

7.0/10

Cleanliness

7.2/10

Staff & service

7.0/10

Amenities

6.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service.
Stayed 1 night in Mar 2024
Response from The Management on Apr 4, 2024
Dear Michael, Greetings from Royale Chulan The Curve! Thank you for taking the time to share your feedback. We're pleased to know that you had nice stay at Royale Chulan The Curve. We hope to have the opportunity to welcome you back in the future.

10/10 Excellent

Ket Yue

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room is spacious with a high ceiling and bedding is good. Best of all is the friendliness of the staff from front desk to bell boy. Easy walk to Mutiara Damansara metro station and this hotel is walking distance to two shopping centres
Stayed 5 nights in Mar 2024
Response from The Management on Apr 4, 2024
Dear Ket Yue, Greetings from Royale Chulan The Curve! Thank you for taking the time to share your feedback. We're pleased to know that you had nice stay at Royale Chulan The Curve. We hope to have the opportunity to welcome you back in the future.

10/10 Excellent

Azmi Bin

Stayed 1 night in Mar 2024
Response from The Management on Apr 4, 2024
Dear Azmi Bin, Greetings from Royale Chulan The Curve! Thank you for taking the time to share your feedback. We're pleased to know that you had nice stay at Royale Chulan The Curve. We hope to have the opportunity to welcome you back in the future.

6/10 Okay

Jason, Singapore

Business traveller
Liked: Staff & service
Need some upgrading for the rooms and facilities. The air conditioner was really noisy, I had to turn it off in order to sleep. Noise from the neighboring mall was coming through the closed windows.
Stayed 4 nights in Feb 2024
Response from The Management on Apr 4, 2024
Dear Jason,Greetings from Royale Chulan The Curve!Thank you for your feedback and please accept our most sincere apologies on your recent stay. This matter has been taken seriously and it has been conveyed to the departments concerned so that necessary improvements will be made for a better experience in the future. Please know that we are doing our best in the upkeep of the property and also to maintain a certain level in our service standards.

10/10 Excellent

Bee Bee

Travelled with partner
Liked: Amenities, property conditions & facilities
Good hotel within walking distance to MRT and shops. The room was clean although the air conditioning wasn’t quite efficient as it was very noisy . The staff were friendly and helpful . Breakfast was good with lots of choices
Stayed 5 nights in Feb 2024
Response from The Management on Apr 4, 2024
Dear Bee Bee, Greetings from Royale Chulan The Curve! Thank you for taking the time to share your feedback. We're pleased to know that you had nice stay at Royale Chulan The Curve. We hope to have the opportunity to welcome you back in the future.

10/10 Excellent

Sin Seong

Stayed 2 nights in Dec 2023
Response from The Management on Feb 1, 2024
Dear Sin Seong,Greetings from Royale Chulan The Curve! Thank you for your positive feedback! We're thrilled to hear that everything met your expectations. If you have any specific highlights you'd like to share or if there's anything we can do to make your future stays even better, please feel free to let us know. We look forward to welcoming you back for another great experience.

2/10 Terrible

Abuzar

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst Hotel and Pathetic stay
Cheating customers by showing very old photos. The dirtiest hotel I have stayed in in my entire life travel. Water seepage in the corridors of the hotels. rooms are dirty with the stinky smell
Stayed 3 nights in Mar 2023

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Very disappointed with the room. Telly did not work, the corridor smelt horrible. It’s a shame as I have had positive stays here in the past, however, I will not be returning.
Stayed 1 night in Mar 2023

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

10/10 Excellent

Bee Bee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location . Nice hotel clean and friendly staff

4/10 Poor

Sriharan

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Nov 2022

6/10 Okay

Nazeer, Male

Travelled with family
Liked: Staff & service, amenities
The property needs to be renovated for sure, the staffs are amazing in particular Rajie Simathri was very helpful in changing our rooms to a better ones and making our stay great. the area is nice people are friendly only the minus point is hotel needs to be renovated.
Stayed 7 nights in Oct 2022

4/10 Poor

Khung Chue

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Manager was rude and didn’t show support or resolution to issue. When I checked out 1 day earlier on 9/19, when I asked for a copy of print out receipt, the manager refused. I explained the receipt would allow me to submit to Expedia for refund. The breakfast area was very smelly and noisy. I won’t recommend travelers for this hotel.
Stayed 5 nights in Sep 2022

6/10 Okay

Annie

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
hotel room air- cond got smelly (:
Stayed 1 night in Sep 2022

8/10 Good

Thing-Hsiang

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The hotel is ok but the condition of my room and the 10th floor was not good. Water damage is evident on that floor. My bathroom had some mould.
Stayed 2 nights in Jul 2022

2/10 Terrible

Adrian Keng Siang

Business traveller, Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Property showing age, terrible Aircon, extremely terrible internet, breakfast was bad
Stayed 1 night in May 2022
Response from Public Relations on May 13, 2022
Dear Adrian, Greetings from Royale Chulan The Curve! Thank you for choosing to stay with us. We are very sorry to hear about your unpleasant experienced during your stay.We hope to have the honour of welcoming you back to our hotel. Warm regards

4/10 Poor

Foo

Travelled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
4-stars charges but 2-stars facilities, room facilities was really outdated.
Stayed 1 night in Mar 2022
Response from RCD on Apr 26, 2022
Dear Foo, Greetings from Royale Chulan The Curve! greetings from Royale Chulan The Curve!thank you for choosing our hotel on your recent visit. Please accept our most sincere apologies for the inconvenience you had experienced during your stay we would like to inform that maintenance works are currently being carried out on a staggered basis in the effort of preserving our rooms. We look forward to having you stay with us again. Warm regards

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Always choose this hotel as it is near to the shopping mall nearby, very convenient and clean. Staff are friendly as well
Stayed 2 nights in Nov 2021
Response from Public Relations on Jan 26, 2022
Dear valued guest, Greetings from Royale Chulan The Curve! We are certainly glad that you had a great stay with us. we would love to have you staying with us again. We hope you would return to stay with us again. Best regards

4/10 Poor

Dollah

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2021
Response from RCD on Apr 26, 2022
Dear Dollah, Greetings from Royale Chulan The Curve! Thank you for your feedback on your recent visit to the hotel.We hope to see you again. Warm regards

6/10 Okay

Fazlee

lighting was malfunction, had to shower in dark.
Stayed 1 night in May 2021
Response from RCD on Apr 26, 2022
Dear Fazlee, Greetings from Royale Chulan The Curve! Thank you for your feedback on your recent visit to the hotel.We hope to see you again. Warm regards

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2020
Response from RCTC on Apr 26, 2022
Dear valued guest, Greetings from Royale Chulan The Curve! Thank you for your feedback on your recent visit to the hotel.We hope to see you again. Warm regards

8/10 Good

Lee

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Dec 2020
Response from Public Relations on Dec 21, 2020
Hi Lee, greetings from Royale Chulan The Curve! Thank you for choosing to stay with us. Look forward to having you back again soon.Warm regards.

10/10 Excellent

Marisaa, KL

Travelled with family
Liked: Staff & service, amenities
Likes: fast checkin and my room was ready before 2pm. Location of this hotel is superb. Facilities are clean. Rooms have good amenities. Good sized swimming pool. Very good breakfast selection. The food is delicious. Can be improved: swimming pool area had no staff and no towels provided. Should inform guests in advance. Some parts of the pool floor were dirty..my room 510's bathroom shower head was lose.
Stayed 1 night in Sep 2020
Response from Royale Chulan The Curve on Oct 16, 2020
Dear Marisaa, Thank you for choosing our hotel for your recent stay. We are pleased to hear that you have a good experience during your visit. Please allow us to express our apologies for your recent experience. We will definitely take this matter with positive efforts to improve and rest assured this won’t happen again. We hope that you will give us another chance to be better. See you again. Best regards, Marketing Communications Department

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2020
Response from Public Relations on May 13, 2022
Dear valued guest, Greetings from Royale Chulan The Curve! Thank you for choosing to stay with us. Look forward to having you back again soon.Warm regards

8/10 Good

Verified traveller

Stayed 1 night in Jul 2020
Response from Public Relations on May 13, 2022
Dear valued guest, Greetings from Royale Chulan The Curve! Thank you for choosing to stay with us. Look forward to having you back again soon.Warm regards

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020
Response from Public Relations on May 13, 2022
Dear valued guest, Greetings from Royale Chulan The Curve! Thank you for choosing to stay with us. Look forward to having you back again soon.Warm regards

8/10 Good

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Easy access to shopping malls. But unfortunately, place looks dated and maybe due for enhancement.
Stayed 2 nights in Feb 2020
Response from Public Relations on Dec 21, 2020
Dear valued guest. greetings from Royale Chulan The Curve! Thank you for choosing to stay with us. Look forward to having you back again soon.Warm regards.

4/10 Poor

Stephen

Business traveller
Disliked: Amenities, property conditions & facilities
The room was damp and dim. Cigarette smell lingered in the room. TV reception is almost zero.
Stayed 1 night in Feb 2020
Response from Public Relations on Feb 14, 2020
Dear Stephen, We are sorry for the shortcoming you have faced during your stay. We hope this experience will not deter you from staying with us again. Best regards, Public Relations Department

6/10 Okay

YinKwong

Business traveller
IPC and 1 utama
Acceptable for business and short stage and tour around for local good foods
Stayed 1 night in Feb 2020
Response from Public Relations on Feb 14, 2020
Dear YinKwong, Thank you so much for your positive feedback! It is glad to know that you liked our hotel location. We look forward to your next stay with us. Best regards, Public Relations Department

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020
Response from Public Relations on May 13, 2022
Dear valued guest, Greetings from Royale Chulan The Curve! We are certainly glad that you had a great stay with us. we would love to have you staying with us again. We hope you would return to stay with us again. Best regards

10/10 Excellent

Zalena

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020
Response from Public Relations on May 13, 2022
Dear Zaleha, Greetings from Royale Chulan The Curve! We are certainly glad that you had a great stay with us. we would love to have you staying with us again. We hope you would return to stay with us again. Best regards

8/10 Good

Joyce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020
Response from Public Relations on May 13, 2022
Dear Joyce, Greetings from Royale Chulan The Curve! We are certainly glad that you had a great stay with us. we would love to have you staying with us again. We hope you would return to stay with us again. Best regards

6/10 Okay

Verified traveller

Disliked: Cleanliness
Stayed 1 night in Dec 2019

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness
Room is clean, location is good. Breakfast choice is limited. Only bath room towels are provided. Always have to request for hand towels.
Stayed 2 nights in Nov 2019
Response from Nabila Shamsuddin on Nov 27, 2019
Dear, Thank you for your time taken to write us feedback. We have taken note on your comment about the limited breakfast spread and room towels. This issues have been highlighted in the management meeting for further action. We hope you to staying with us again in the next time. Best regards, Nabila Shamsuddin Public Relations Department

8/10 Good

Kevin, Medan, Indonesia

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really well located to many shops, malls and so many restaurants! You could eat at a different restaurant every day for weeks! Oh and Ikea just over the road. Also the view from the 11th floor is amazing. Room was great, bed and pillows very comfy too.
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay
Centre of food and shopping place. MRT walking distance.
Stayed 13 nights in Oct 2019

4/10 Poor

Verified traveller

Disliked: Staff & service, room comfort
Upsetting.
Firstly, I was upset that our booking was not notified to the hotel, so they had no idea of our arrival and due to that they couldn’t provide our request. As I had a newborn with me and requested for a non smoking room and non smoking floor. The receptionist then promised that they will call us through the room the next day whether or not they could move us to a non smoking room the next day, but we received no call. In fact, I was told the room has been sprayed but when we enter we clearly could smell smoke from cigarettes. And the next day, the housekeeping team cleared out the towels and did not replaced with new ones. And the lighting of the room was so dim, one of the light wasn’t working. Also, if you decide to drive over, they do not validate parking and their carpark is connected to a mall, so when it does get busy, it’s difficult to get parking. I get it you are under renovation, but a change of lightbulbs and allow hotel guest to park at reserved carparks would be great, especially when the drop off area is closed.
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness
Location is near MRT. Good for 4* hotel. Beside Curve mall, can find many choices of food.
Stayed 1 night in Oct 2019

8/10 Good

Kwok Hung

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2019

6/10 Okay

Yoke Mei

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Maintenance needed
The hotel has lost its glory. They could do with some maintenance.
Stayed 4 nights in Oct 2019

4/10 Poor

Tau yee

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad stay
Internet intermittent down. Unstable connection. Night have cigarette smell from air con
Stayed 4 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok like it
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
serounding by shopping mall easy to get public transport
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is ok. Just need maintenance especially a/c
Stayed 1 night in Sep 2019

8/10 Good

Mohamad Syukri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Not worth the price at all
Stayed 2 nights in Sep 2019