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The Face Suites Kuala Lumpur

Photo gallery for The Face Suites Kuala Lumpur

Featured Image
2 outdoor pools
View from Room
In-room safe, desk, laptop workspace, blackout drapes
Full-size fridge, microwave, dishwasher, electric kettle

Overview of The Face Suites Kuala Lumpur

VIP Access

The Face Suites Kuala Lumpur

5 out of 5

4.4/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Kitchen
  • Air conditioning
  • Washer
  • Dryer

Cleaning and safety practices

  • Professionally cleaned
  • Cleaned with disinfectant
  • Sheets and towels washed at 60°C
  • Follows industry sanitization guidelines
1020, Jalan Sultan Ismail, Kuala Lumpur, 50250

Explore the area

  • Popular LocationPetronas Twin Towers13 min walk
  • Popular LocationKLCC Park18 min walk
  • Popular LocationSuria KLCC Shopping Centre18 min walk
  • AirportKuala Lumpur (KUL-Kuala Lumpur Intl.)54 min drive

Choose dates to view prices

Superior Room, 2 Bedrooms

4.7/5 guest room rating
  • 1020 sq ft
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

Deluxe Room, 1 Bedroom

4.5/5 guest room rating
  • 880 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Bedrooms

4.6/5 guest room rating
  • 1050 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

One Bedroom Grand Premier

4.2/5 guest room rating
  • 1090 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 Bedroom

4.5/5 guest room rating
  • 850 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

Premier Room, 2 Bedrooms

5/5 guest room rating
  • 1325 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

Premier Room, 1 Bedroom

4.9/5 guest room rating
  • 1030 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

About this area

Kuala Lumpur

The Face Suites Kuala Lumpur is located in Kuala Lumpur City Centre, a neighborhood in Kuala Lumpur, and is in the city center. Templer Park Country Club and Glenmarie Golf and Country Club are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Kuala Lumpur Forest Eco Park and KLCC Park. Looking to enjoy an event or a game while in town? See what's happening at Merdeka Stadium or Bukit Jalil National Stadium. Guests love the property's convenience to public transportation: Bukit Nanas Station is 3 minutes by foot and Dang Wangi Station is 5 minutes.

What's nearby

  • Petronas Twin Towers - 13 min walk
  • Kuala Lumpur Convention Centre - 17 min walk
  • KLCC Park - 18 min walk
  • Suria KLCC Shopping Centre - 18 min walk
  • Kuala Lumpur Tower - 19 min walk

Getting around

  • Bukit Nanas Station - 3 min walk
  • Kuala Lumpur Sultan Ismail Station - 16 min walk
  • Kuala Lumpur International Airport (KUL) - 45 min drive

Restaurants

  • Cafe iL Viso — 1 min walk
  • Deep Blue — 1 min walk
  • Sagano Japanese Restaurant — 2 min walk
  • TEMPTationS — 3 min walk
  • Dynasty Restaurant — 4 min walk

About this property

The Face Suites Kuala Lumpur

Luxury Kuala Lumpur aparthotel in Kuala Lumpur City Centre with 2 restaurants
Along with 2 restaurants, this smoke-free aparthotel has 2 outdoor pools and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a coffee shop/café, and a rooftop terrace are onsite. Each apartment provides an LED TV with satellite channels, plus a kitchenette with a refrigerator, a microwave, and a dishwasher. Guests can appreciate conveniences like a washer/dryer and a living room, and other amenities include free WiFi and room service.
The Face Suites Kuala Lumpur offers 200 air-conditioned accommodations with washers/dryers and safes. Accommodations offer separate living rooms. 42-inch LED televisions come with satellite channels. Accommodations at this 5-star aparthotel have kitchenettes with full-sized refrigerators/freezers, microwaves, cookware/dishes/utensils, and dishwashers. Bathrooms include showers, bathrobes, bidets, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Property is professionally cleaned
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Safe & Clean (Malaysia)
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global)
This information is provided by our partners.

Property amenities

Pool/Spa

  • 2 outdoor pools

Internet

  • Free WiFi

Parking and transportation

  • Self parking on site (MYR 10 per day)
  • Valet parking on site (MYR 30 per stay)
  • Wheelchair-accessible parking available

Family friendly

  • Children's pool

Kitchenette

  • Refrigerator (full size)
  • Microwave
  • Dishwasher
  • Electric kettle
  • Cookware/dishes/utensils

Dining

  • 2 restaurants and 1 coffee shop/café
  • 1 bar
  • Room service available

Bedrooms

  • Bed sheets provided
  • Rollaway/extra beds: MYR 85.0 per night

Bathrooms

  • Shower
  • Bidet
  • Toilet paper
  • Hair dryer
  • Towels provided
  • Bathrobes
  • Shampoo
  • Soap

Living spaces

  • Living room

Entertainment

  • 42-inch LED TV with satellite service

Outdoor areas

  • Rooftop terrace

Laundry

  • Washer/dryer
  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Elevator
  • In-room accessibility
  • Wheelchair-accessible parking
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Daily housekeeping
  • Safe
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Blackout drapes/curtains
  • Safe at front desk
  • 24-hour front desk
  • Free bottled water

Location highlights

  • In the shopping district
  • In the city center

Things to do

  • Fitness center

Safety features

  • Carbon monoxide detector
  • Security system
  • Smoke detector
  • Window guards

General

  • 200 rooms
  • 51 floors

Where to eat

  • Cafe iL Viso – Café offering international cuisine. Serves light fare daily.
  • Deep Blue – Rooftop bar offering international cuisine. Serves lunch and dinner daily, happy hour available.

Similar properties

See similar properties

Policies

Check-in

Check-in time starts at 2:00 PM
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 1:00 AM please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 85.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: MYR 300.00 per accommodation, per night
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning January 1, 2022. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Self parking fee: MYR 10 per day
  • Valet parking fee: MYR 30 per stay
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: MYR 85.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve rollaway/extra beds
This property accepts Visa, Mastercard, American Express, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a smoke detector, a security system, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
All guests must show a valid passport. This is the only form of identification that is accepted at this property.
The credit card used for booking the reservation must be presented at check-in. If the cardholder cannot be present, guests must contact the property prior to arrival to make special arrangements.

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
No pets and no service animals are allowed at this property

Property is also known as

Face Suites Kuala Lumpur
Face Suites Kuala Lumpur Aparthotel
The Face Suites Kuala Lumpur
Face Suites Aparthotel
Face Suites
The Face Suites Kuala Lumpur Aparthotel
The Face Suites Kuala Lumpur Kuala Lumpur
The Face Suites Kuala Lumpur Aparthotel Kuala Lumpur

Frequently asked questions

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 814 out of 1390 reviews
5 - Excellent 59%
Rating 4 - Good. 417 out of 1390 reviews
4 - Good 30%
Rating 3 - Okay. 88 out of 1390 reviews
3 - Okay 6%
Rating 2 - Poor. 47 out of 1390 reviews
2 - Poor 3%
Rating 1 - Terrible. 24 out of 1390 reviews
1 - Terrible 2%

4.5/5

Cleanliness

4.3/5

Staff & service

4.2/5

Amenities

4.5/5

Property conditions & facilities

5/5 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 7 nights in Mar 2021

4/5 Good

Stayed 1 night in Mar 2021

4/5 Good

Liked: Cleanliness, room comfort
Others was great but the receptionist/front desk should be more polite
Stayed 1 night in Feb 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, room comfort
Amazing. Excellent ambience and suite was clean and comfortable
Stayed 1 night in Dec 2020

2/5 Poor

Disliked: Cleanliness, room comfort
Disappointed beyond expectation of 5 star
1. 4 lifts but only 1 working per time, caused congested and long waiting and crowded. 2. main door look dirty, floor not clean, no toilet paper, limited kitchenware. 3. waiting 1 hour for breakfast serving just few customer. 4. hot water heater not function well. 5. not 5 star but should rate 3 star only.
Stayed 1 night in Dec 2020