Title: The Colony & The Luxe, Kuala Lumpur by Canopy Lives - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Entire apartment # The Colony & The Luxe, Kuala Lumpur by Canopy Lives Apartment with an outdoor pool, near Petronas Twin Towers ![Outdoor pool](https://images.trvl-media.com/lodging/91000000/90740000/90736600/90736505/87e8f4f8.jpg?impolicy=resizecrop&rw=598&ra=fit) ![City view](https://images.trvl-media.com/lodging/91000000/90740000/90736600/90736505/aff61fa3.jpg?impolicy=resizecrop&rw=297&ra=fit) ![In-room dining](https://images.trvl-media.com/lodging/91000000/90740000/90736600/90736505/7cafc631.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Penthouse Studio Suite | Balcony view](https://images.trvl-media.com/lodging/91000000/90740000/90736600/90736505/3d83fe08.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Superior Studio | View from room](https://images.trvl-media.com/lodging/91000000/90740000/90736600/90736505/ad25bd7e.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Location - Prices - Amenities - Policies Close to Petronas Twin Towers and KLCC Park, The Colony & The Luxe, Kuala Lumpur by Canopy Lives has plenty to offer. Stay connected with free in-room WiFi. 7.0 Good ## Popular amenities - Pool - Dryer - Parking available - Washer - Kitchen - Air conditioning ## Room options ### Check availability for these dates Tonight [Nov. 20 - Nov. 21](https://www.expedia.ca/Hotel-Search?startDate=2025-11-20&endDate=2025-11-21&selected=90736505&PinnedHotelID=90736505&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-20&endDate=2025-11-21&selected=90736505&PinnedHotelID=90736505&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 21 - Nov. 22](https://www.expedia.ca/Hotel-Search?startDate=2025-11-21&endDate=2025-11-22&selected=90736505&PinnedHotelID=90736505&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-21&endDate=2025-11-22&selected=90736505&PinnedHotelID=90736505&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 21 - Nov. 23](https://www.expedia.ca/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=90736505&PinnedHotelID=90736505&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=90736505&PinnedHotelID=90736505&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 28 - Nov. 30](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=90736505&PinnedHotelID=90736505&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=90736505&PinnedHotelID=90736505&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 20 of 20 rooms ![Signature Studio](https://images.trvl-media.com/lodging/91000000/90740000/90736600/90736505/de035692.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Signature Studio ### Highlights Balcony Air conditioning Kitchen Refrigerator Dining table Smart TV Washer/dryer Premium bedding - 300 sq ft - City view - Sleeps 2 - 1 Queen Bed ![Signature Suite](https://images.trvl-media.com/lodging/91000000/90740000/90736600/90736505/0b734835.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Signature Suite ### Highlights Balcony Air conditioning Kitchen Refrigerator Dining table Smart TV Washer/dryer Separate bedroom - 300 sq ft - 2 bedrooms - City view - Sleeps 4 - 2 Queen Beds ![Deluxe Studio](https://images.trvl-media.com/lodging/91000000/90740000/90736600/90736505/17b69e8a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Studio ### Highlights Balcony Air conditioning Kitchen Mini-fridge Smart TV Washer/dryer Premium bedding Ceiling fan - 300 sq ft - City view - Sleeps 2 - 1 Queen Bed ![Superior Studio](https://images.trvl-media.com/lodging/91000000/90740000/90736600/90736505/7b838ef2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Studio ### Highlights Balcony Air conditioning Kitchen Dining table Smart TV Washer/dryer Premium bedding Ceiling fan - 300 sq ft - City view - Sleeps 4 - 1 Queen Bed ![1 bedroom, premium bedding, desk, iron/ironing board](https://images.trvl-media.com/lodging/91000000/90740000/90736600/90736505/d2f94147.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Studio ### Highlights Balcony Air conditioning Kitchen Smart TV Washer/dryer Premium bedding Ceiling fan Separate bedroom - 300 sq ft - City view - Sleeps 2 - 1 Queen Bed ![Premium Suite](https://images.trvl-media.com/lodging/91000000/90740000/90736600/90736505/f32ba2cd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Suite ### Highlights Balcony Air conditioning Kitchen Refrigerator Dining table Smart TV Washer/dryer Separate bedroom - 725 sq ft - 1 bedroom - City view - Sleeps 6 - 1 Queen Bed and 1 Double Sofa Bed ![Premium Apartment](https://images.trvl-media.com/lodging/91000000/90740000/90736600/90736505/3a5919a5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Apartment ### Highlights Balcony Air conditioning Kitchen Refrigerator Dining table Smart TV Washer/dryer Separate bedroom - 725 sq ft - 2 bedrooms - City view - Sleeps 8 - 2 Queen Beds and 1 Double Sofa Bed ![View from room](https://images.trvl-media.com/lodging/91000000/90740000/90736600/90736505/w3065h2039x0y0-39f358d7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Studio ### Highlights Balcony Air conditioning Kitchen Smart TV Washer/dryer Premium bedding Ceiling fan Separate bedroom - 300 sq ft - City view - Sleeps 2 - 1 Queen Bed ![Presidential Suite](https://images.trvl-media.com/lodging/91000000/90740000/90736600/90736505/1a7eaa9a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Presidential Suite ### Highlights Balcony Air conditioning Kitchen Refrigerator Dining table Smart TV Washer/dryer Separate bedroom - 400 sq ft - 1 bedroom - City view - Sleeps 6 - 1 Queen Bed and 1 Double Sofa Bed ![Presidential Apartment](https://images.trvl-media.com/lodging/91000000/90740000/90736600/90736505/355895a0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Presidential Apartment ### Highlights Balcony Air conditioning Kitchen Refrigerator Dining table Smart TV Washer/dryer Separate bedroom - 945 sq ft - 2 bedrooms - City view - Sleeps 8 - 2 Queen Beds and 1 Double Sofa Bed ![1 bedroom, premium bedding, desk, iron/ironing board](https://images.trvl-media.com/lodging/91000000/90740000/90736600/90736505/w4497h2997x4y4-c72f5c18.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Suite ### Highlights Balcony Air conditioning Kitchen Refrigerator Smart TV Washer/dryer Separate bedroom Premium bedding - 770 sq ft - 2 bedrooms - City view - Sleeps 4 - 2 Queen Beds ![1 bedroom, premium bedding, desk, iron/ironing board](https://images.trvl-media.com/lodging/91000000/90740000/90736600/90736505/d2f94147.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room ### Highlights Balcony Air conditioning Kitchen Dining table Smart TV Washer/dryer Separate bedroom Premium bedding - 350 sq ft - 1 bedroom - City view - Sleeps 2 - 1 Queen Bed ![Balcony view](https://images.trvl-media.com/lodging/91000000/90740000/90736600/90736505/4c705e71.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Apartment ### Highlights Balcony Air conditioning Kitchen Refrigerator Dining table Smart TV Washer/dryer Separate bedroom - 1120 sq ft - 3 bedrooms - City view - Sleeps 6 - 3 Queen Beds ![Penthouse Studio Suite](https://images.trvl-media.com/lodging/91000000/90740000/90736600/90736505/b36ebd0f_edited_6a9c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Penthouse Studio Suite ### Highlights Balcony Air conditioning Kitchen Smart TV Washer/dryer Separate bedroom Premium bedding Ceiling fan - 400 sq ft - 1 bedroom - City view - Sleeps 2 - 1 Queen Bed ![1 bedroom, premium bedding, desk, iron/ironing board](https://images.trvl-media.com/lodging/91000000/90740000/90736600/90736505/a0e1f7ea_edited_2093.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Penthouse One Bedroom Suite ### Highlights Balcony Air conditioning Kitchen Smart TV Washer/dryer Separate bedroom Premium bedding Ceiling fan - 1 bedroom - City view - Sleeps 2 - 1 Queen Bed ![Penthouse Apartment](https://images.trvl-media.com/lodging/91000000/90740000/90736600/90736505/eca0e215.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Penthouse Apartment ### Highlights Balcony Air conditioning Kitchen Smart TV Washer/dryer Separate bedroom Premium bedding Ceiling fan - 1140 sq ft - 2 bedrooms - City view - Sleeps 4 - 2 Queen Beds ![1 bedroom, premium bedding, desk, iron/ironing board](https://images.trvl-media.com/lodging/91000000/90740000/90736600/90736505/673a5245.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Queen Suite (No Parking) - Sleeps 2 ![1 bedroom, premium bedding, desk, iron/ironing board](https://images.trvl-media.com/lodging/91000000/90740000/90736600/90736505/8ecc1ea2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe One Bedroom Suite - Sleeps 2 ![1 bedroom, premium bedding, desk, iron/ironing board](https://images.trvl-media.com/lodging/91000000/90740000/90736600/90736505/74d49e48.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive One Bedroom Suite - Sleeps 2 ![1 bedroom, premium bedding, desk, iron/ironing board](https://images.trvl-media.com/lodging/91000000/90740000/90736600/90736505/5ce075b3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Queen Suite (No Parking) - Sleeps 2 ## You may also like Ad ![Outdoor pool, open 7:00 AM to 7:00 PM, free cabanas, pool umbrellas](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/25000000/24160000/24153800/24153752/a2344925_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### W Kuala Lumpur Kuala Lumpur City Centre - Pool - 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FKuala-Lumpur-Hotels-The-Colony-The-Luxe-By-Five-Senses.h90736505.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FKuala-Lumpur-Hotels-The-Colony-The-Luxe-By-Five-Senses.h90736505.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C3.16100%2C101.70085&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=CKKuu7da8SNrffwG97z8SPWTlNc=) 18 Jalan Dewan Sultan Sulaiman, Kuala Lumpur, 50300 #### What's nearby - Kuala Lumpur Forest Eco Park - 7 min walk - 0.6 km - Kuala Lumpur Tower - 14 min walk - 1.2 km - Petronas Twin Towers - 15 min walk - 1.3 km - Suria KLCC Shopping Centre - 17 min walk - 1.5 km - KLCC Park - 19 min walk - 1.6 km #### Getting around - Medan Tuanku Station - 8 min walk - Kuala Lumpur Sultan Ismail Station - 13 min walk - Subang (SZB-Sultan Abdul Aziz Shah) - 32 min drive #### Restaurants - ‪Menara DBKL 3 - ‬3 min walk - ‪Shiha Zikir Nasi Ayam - ‬1 min walk - ‪Pak Curry @ Quill City Mall - ‬4 min walk - ‪Hometown Hainan Coffee - ‬4 min walk - ‪Medan Selera Uptown Kg. Baru - ‬1 min walk ## About this property ### Entire place You'll have the entire apartment to yourself and will only share it with other guests in your party. ### The Colony & The Luxe, Kuala Lumpur by Canopy Lives Apartment with an outdoor pool, near Petronas Twin Towers This smoke-free apartment building features an outdoor pool and self parking. Each apartment provides 2 bathrooms and a washer/dryer, plus a kitchen and a Smart TV with cable channels. For a bit of entertainment, a TV comes with Netflix, and guests can also appreciate conveniences like an electric kettle and free tea bags/instant coffee. The Colony & The Luxe, Kuala Lumpur by Canopy Lives offers 18 air-conditioned accommodations with washers/dryers and bathrobes. Rooms open to balconies. Beds feature premium bedding. Accommodations at this 4-star apartment have kitchens. Bathrooms include showers with rainfall showerheads, bidets, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). 40-inch Smart televisions come with cable channels and Netflix. Additionally, rooms include irons/ironing boards and ceiling fans. Recreational amenities at the apartment include an outdoor pool. ## Similar properties ![Outdoor pool](https://images.trvl-media.com/lodging/102000000/101960000/101955000/101954919/ac56bd65.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Luxe & The Colony, KLCC Chow Kit - Pool - Free WiFi - Air conditioning - Parking available 7.6 Good 27 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-04&endDate=2025-12-05&selected=101954919&PinnedHotelID=101954919&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, sun loungers](https://images.trvl-media.com/lodging/97000000/96590000/96580700/96580681/w4496h2997x5y4-41d08346.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Quill Residences Kuala Lumpur, Five Senses Chow Kit - Pool - Kitchen - Washer - Dryer 8.2 Very good 47 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-04&endDate=2025-12-05&selected=96580681&PinnedHotelID=96580681&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, sun loungers](https://images.trvl-media.com/lodging/100000000/99940000/99930100/99930033/w1498h1000x0y0-6c60158f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Trion Kuala Lumpur by Five Senses Kuala Lumpur - 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Nov 25 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-24&endDate=2025-11-25&selected=102558967&PinnedHotelID=102558967&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/102000000/101890000/101881300/101881265/e8b67ea8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Chambers Residence Kuala Lumpur by Roam Chow Kit - Pool - Kitchen - Washer - Free WiFi 7.8 Good 34 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-04&endDate=2025-12-05&selected=101881265&PinnedHotelID=101881265&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/96000000/95890000/95880900/95880881/6b65d62a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Neu Suites Residence Kuala Lumpur, Roam Kuala Lumpur - Pool - Free WiFi - Air conditioning - Parking available 8.4 Very good 11 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-04&endDate=2025-12-05&selected=95880881&PinnedHotelID=95880881&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Pool/Spa - Outdoor pool ### Internet - Available in the apartment: Free WiFi ### Parking and transportation - Covered self parking on site (MYR 13 per night) ### Kitchen - Cleaning supplies - Electric kettle - Tea bags/instant coffee ### Bedrooms - Bedroom - Premium bedding ### Bathroom - 2 private bathrooms - Bathrobes - Bidet - Free toiletries - Hair dryer - Rainfall showerhead - Shower - Toilet paper - Towels provided ### Entertainment - 40-inch smart TV with cable channels - Netflix - Streaming services ### Outdoor areas - Balcony ### Laundry - Laundromat nearby - Washer/dryer ### Work spaces - Desk ### Comfort - Air conditioning - Ceiling fan ### Pets - No pets allowed ### Suitability/Accessibility - No elevator - Smoking not allowed ### Services and conveniences - Iron/ironing board ### Location highlights - In the city center - Near a train station - Near an outlet shopping mall ### Safety features - Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector) - Smoke detector not reported (host has not indicated whether there is a smoke detector on the property) ### General - 18 units ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: 10:00 PM Minimum check-in age: 18 ### Check-out Check-out before 11:00 AM Late check-out fee: MYR 80 ### Special check-in instructions There is no front desk at this property Guests must contact the property in advance for check-in instructions; your host will greet you This property doesn't offer after-hours check-in To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation ### Access methods Host will greet you ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A damage deposit of MYR 200 will be collected before check-in. We have included all charges provided to us by the property. ### Optional extras - Covered self parking fee: MYR 13 per night - Late check-out fee: MYR 80 The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip Host has not indicated whether there is a smoke detector on the property ### We should mention This property does not have elevators ### Property is also known as The Colony The Luxe by Five Senses The Colony Luxe KLCC by Canopy Lives Five Senses The Colony & The Luxe, Kuala Lumpur by Canopy Lives Apartment The Colony & The Luxe, Kuala Lumpur by Canopy Lives Kuala Lumpur ## Frequently asked questions ### Does The Colony & The Luxe, Kuala Lumpur by Canopy Lives have a pool? > Yes, this property has an outdoor pool. ### Is The Colony & The Luxe, Kuala Lumpur by Canopy Lives pet-friendly? > No, pets are not allowed at this property. ### How much is parking? > Self parking is available for MYR 13 per night. ### What time is check-in at The Colony & The Luxe, Kuala Lumpur by Canopy Lives? > Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. After-hours check-in is not available. ### What time is check-out at The Colony & The Luxe, Kuala Lumpur by Canopy Lives? > Check-out is at 11:00 AM. Late check-out is available for MYR 80. ### Where is The Colony & The Luxe, Kuala Lumpur by Canopy Lives located? > Located in Chow Kit, this apartment building is within 1 mi (2 km) of Masjid Jamek Kampung Bahru Mosque, Petronas Twin Towers, and KLCC Park. Berjaya Times Square and Suria KLCC Shopping Centre are also within 2 mi (3 km). Medan Tuanku Station is 8 minutes by foot and Dang Wangi Station is 10 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## The Colony & The Luxe, Kuala Lumpur by Canopy Lives Reviews 7.0 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.4 Cleanliness ### 10 Amenities ### 10 Eco-friendliness ### 9.8 Property conditions & facilities 10 - Excellent 7 8 - Good 2 6 - Okay 1 4 - Poor 1 2 - Terrible 4 ### 10/10 Excellent #### Edrie Georgiena Nov 5, 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication The accommodation was clean and comfortable, and I loved the view! The staff were also very friendly and helpful. ##### Edrie Georgiena Stayed 1 night in Nov 2025 ### 10/10 Excellent #### nadia Oct 7, 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Perfect and recommended place to stay. Staff was really helpful and quick to respond. ##### nadia Stayed 1 night in Oct 2025 ### 10/10 Excellent #### nadia Apr 23, 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Fantastic accommodation, definitely recommend it. The check-in was quick and easy, making the whole experience very pleasant. ##### nadia Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Alvin May 23, 2025 Liked: Cleanliness, amenities, property conditions & facilities Clean and tidy room, easy check in process ##### Alvin Stayed 1 night in May 2025 ### 10/10 Excellent #### Sakura May 22, 2023 Liked: Cleanliness, amenities, property conditions & facilities, communication Great location and ambience ##### Sakura Stayed 1 night in May 2023 ### 6/10 Okay #### Hattan Jul 11, 2024 Liked: Cleanliness #### Good for family Good for family. ##### Hattan Stayed 3 nights in Jun 2024 ### 2/10 Terrible #### Dr. Greg Jun 3, 2023 Disliked: Cleanliness, room comfort, communication #### TERRIBLE TERRIBLE TERRIBLE Terrible location, terrible communication, terrible signage and checkin process. Do not book here. ##### Dr. Greg Stayed 1 night in May 2023 ### 10/10 Excellent #### Rabiatul Sep 21, 2023 Liked: Cleanliness, amenities, property conditions & facilities, communication Good experience. Checking in was super smooth.good room. The corridors are dirty which supposed to be taken care of the building maintenance people which not from the Five Sense parties. Need to address to the buiding management. ##### Rabiatul Stayed 2 nights in Sep 2023 ### 4/10 Poor #### Andrew Jun 10, 2023 Liked: Cleanliness, room comfort Disliked: Communication #### Nice room, no views, bad wifi, comms & elevators Wifi wasn't good and strangely only worked on my phone and didn't show at all on laptop. Messaged them a few times about it and they didn't reply at all. .had other communication issues before check in too, language barrier and misunderstandings, not ideal. Elevators were terrible. 2 out of 4 working and they went straight past the floor often and didn't stop. Took a very long time to enter and exit ##### Andrew Stayed 2 nights in May 2023 ### 2/10 Terrible #### De No Jul 21, 2023 Liked: Cleanliness, room comfort Disliked: Communication #### The worst booking on Hotels.com One of the worst bookings I've made on Hotels.com. On the confirmation received it says counter is open from 10am to 9pm. There is NO COUNTER for this property. Check in is at 3pm which is normal for most properties, but there is NO ONE available on hand to let you know. Just a security guard at a kiosk, asking me to call my agent which I've booked with. The phone number listed on this property is wrong as well, it re-directs to Germany. The entire lobby of this property smells like rubbish, and it doesn't go away. After that whole check-in fiasco, the check-out was equally bad. I told the check-in staff that I was leaving at 10-ish in the morning (knowing there isn't a counter for this property at the lobby). I texted them in advance for checkout, no response. I headed down, no one there of course. I ended up waiting for 30 minutes for one of their staff to wake up, take a shower, then come down and looked at me with a grumpy face. No "I'm sorry" at all. I would definitely never ever stay at any "Five Senses" Malaysia property ever again, neither should anyone as there are so many competitive and better places out there. ##### De No Stayed 1 night in Jul 2023 ### 8/10 Good #### Moreno Aug 16, 2025 Liked: Cleanliness, property conditions & facilities Disliked: Communication La struttura è molto bella direi eccellente per la posizione molto tranquilla, piscina fantastica! Camera grande e spaziosa con vista mare, pulizia ottima! Va solo un po migliorata la comunicazione con il personale della reception sembra che non capiscano inglese!! Ma tutto sommato un soggiorno più che fantastico!! ##### Moreno Stayed 4 nights in Aug 2025 ### 10/10 Excellent #### MARCO Jul 24, 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Excelente me encantó el hotel y limpio ##### MARCO Stayed 2 nights in Jul 2025 ### 8/10 Good #### Sharipah Mastura Feb 3, 2025 Liked: Cleanliness, room comfort, communication Penginapan sgt menarik tp bersedia untuk byr parking kenderaan dgn harga yg tinggi ##### Sharipah Mastura Stayed 2 nights in Jan 2025 ### 2/10 Terrible #### ALEXIS Feb 27, 2025 Disliked: Cleanliness, room comfort, communication ##### ALEXIS Stayed 2 nights in Feb 2025 ### 2/10 Terrible #### Mats Jun 6, 2023 ##### Mats Stayed 2 nights in Jun 2023 ## Expedia's Latest Trends ### Hotels > [Grand Hyatt Kuala Lumpur](https://www.expedia.ca/Kuala-Lumpur-Hotels-Grand-Hyatt-Kuala-Lumpur.h5232813.Hotel-Information) > > [All Inclusive Resorts and Hotels in Belize](https://www.expedia.ca/Destinations-In-Belize-All-Inclusive-Hotel.0-0-d18-tAllInclusiveHotel.Hotel-Filter-Destinations) > > [Four Points by Sheraton Kuala Lumpur, Chinatown](https://www.expedia.ca/Kuala-Lumpur-Hotels-Four-Points-By-Sheraton-Kuala-Lumpur.h44117433.Hotel-Information) > > [Catalonia Yucatan Beach - All Inclusive](https://www.expedia.ca/Puerto-Aventuras-Hotels-Catalonia-Yucatan-Beach-All-Inclusive.h9627292.Hotel-Information) > > [Hotels near Cavendish Beach](https://www.expedia.ca/Cavendish-Beach-Hotels.0-l6261119-0.Travel-Guide-Filter-Hotels) > > [Luxurious modern lakefront cottage in Grand Beach Manitoba](https://www.expedia.ca/Grand-Marais-Hotels-Luxurious-Modern-Lakefront-Cottage-In-Grand-Beach-Manitoba.h22728844.Hotel-Information) > > [Casino New Brunswick](https://www.expedia.ca/Moncton-Hotels-Casino-New-Brunswick.h3747980.Hotel-Information) > > [Holiday Inn Express Kuala Lumpur City Centre by IHG](https://www.expedia.ca/Kuala-Lumpur-Hotels-Holiday-Inn-Express-Kuala-Lumpur-City-Centre.h13117977.Hotel-Information) > > [Hotels in Annecy](https://www.expedia.ca/Annecy-Hotels.d2532.Travel-Guide-Hotels) > > [Hilton Kuala Lumpur](https://www.expedia.ca/Kuala-Lumpur-Hotels-Hilton-Kuala-Lumpur.h901881.Hotel-Information) > > [Hotels in Kananaskis](https://www.expedia.ca/Kananaskis-Hotels.d177767.Travel-Guide-Hotels) > > [Hotels near Scotiabank Arena](https://www.expedia.ca/Scotiabank-Arena-Hotels.0-l6072449-0.Travel-Guide-Filter-Hotels) > > [Element Kuala Lumpur](https://www.expedia.ca/Kuala-Lumpur-Hotels-Element-Kuala-Lumpur-By-Westin.h16603145.Hotel-Information) > > [Crowne Plaza Rome-St. Peter's Hotel & Spa by IHG](https://www.expedia.ca/Rome-Hotels-Crowne-Plaza-Rome-St-Peters-Hotel-Spa.h14184.Hotel-Information) > > [One World Hotel](https://www.expedia.ca/Kuala-Lumpur-Hotels-One-World-Hotel.h1682979.Hotel-Information) > > [Mandarin Oriental, Kuala Lumpur](https://www.expedia.ca/Kuala-Lumpur-Hotels-Mandarin-Oriental-Kuala-Lumpur.h200564.Hotel-Information) > > [Hotels in Toronto](https://www.expedia.ca/Toronto-Hotels.d178314.Travel-Guide-Hotels) > > [El Encanto All Inclusive Resort at Hacienda Encantada](https://www.expedia.ca/Los-Cabos-Hotels-El-Encanto-All-Inclusive-Resort-At-Hacienda-Encantada.h21765594.Hotel-Information) > > [Shangri-La Kuala Lumpur](https://www.expedia.ca/Kuala-Lumpur-Hotels-Shangri-La-Kuala-Lumpur.h20634.Hotel-Information) ### Flights > [Flights from Edmonton (YEG) to Narita (NRT)](https://www.expedia.ca/lp/flights/yeg/nrt/edmonton-to-tokyo) > > [Flights from Winnipeg (YWG) to Perth (PER)](https://www.expedia.ca/lp/flights/ywg/per/winnipeg-to-perth) > > [Flights from Fort Lauderdale (FLL) to Orlando (MCO)](https://www.expedia.ca/lp/flights/fll/mco/fort-lauderdale-to-orlando) > > [Flights from Toronto (YYZ) to San Pedro Mixtepec (PXM)](https://www.expedia.ca/lp/flights/yyz/pxm/toronto-to-puerto-escondido) > > [Flights from Delhi (DEL) to Vancouver (YVR)](https://www.expedia.ca/lp/flights/del/yvr/delhi-to-vancouver) > > [Flights from Detroit (DTW) to Orlando (MCO)](https://www.expedia.ca/lp/flights/dtw/mco/detroit-to-orlando) ### Activities > [Things to do in Honolulu](https://www.expedia.ca/Things-To-Do-In-Honolulu.d1488.Travel-Guide-Activities) ### Packages > [Palawan Vacations](https://www.expedia.ca/Palawan.d601955.Destination-Travel-Guides) ### General > [Visit Cabo San Lucas](https://www.expedia.ca/Cabo-San-Lucas.dx180032)