[See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Aparthotel # THE PENTHOUSE KLCC Aparthotel with a 24-hour front desk, a short walk to Pavilion Kuala Lumpur ![Balcony view](https://images.trvl-media.com/lodging/85000000/84060000/84053500/84053403/4a69c079.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Presidential Penthouse | Living area](https://images.trvl-media.com/lodging/85000000/84060000/84053500/84053403/a2c9cdb0.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Full-size fridge, oven, stovetop, cookware/dishes/utensils](https://images.trvl-media.com/lodging/85000000/84060000/84053500/84053403/8654ccbb.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Presidential Penthouse](https://images.trvl-media.com/lodging/85000000/84060000/84053500/84053403/741e4c96.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Presidential Penthouse | Living area](https://images.trvl-media.com/lodging/85000000/84060000/84053500/84053403/25154ef8.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Prices - Location - Amenities - Policies THE PENTHOUSE KLCC offers an authentic urban experience just a short walk from KLCC Park. Guests can stay connected with in-room WiFi while taking advantage of practical amenities including self parking, tour/ticket assistance, and elevator access. 5.6 ## Popular amenities - Dryer - Washer - Parking available - 24/7 front desk - Kitchen - Air conditioning ## Room options ### Check availability for these dates Tonight [Oct. 4 - Oct. 5](https://www.expedia.ca/Hotel-Search?startDate=2025-10-04&endDate=2025-10-05&selected=84053403&PinnedHotelID=84053403&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-04&endDate=2025-10-05&selected=84053403&PinnedHotelID=84053403&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 5 - Oct. 6](https://www.expedia.ca/Hotel-Search?startDate=2025-10-05&endDate=2025-10-06&selected=84053403&PinnedHotelID=84053403&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-05&endDate=2025-10-06&selected=84053403&PinnedHotelID=84053403&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 10 - Oct. 12](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=84053403&PinnedHotelID=84053403&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=84053403&PinnedHotelID=84053403&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct. 17 - Oct. 19](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=84053403&PinnedHotelID=84053403&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=84053403&PinnedHotelID=84053403&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 3+ beds Showing 2 of 2 rooms ![Presidential Penthouse | Terrace/patio](https://images.trvl-media.com/lodging/85000000/84060000/84053500/84053403/134fd232.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Presidential Penthouse ### Highlights Furnished balcony Air conditioning Kitchen Full-sized refrigerator/freezer Smart TV Washer/dryer Blackout drapes/curtains 2 bedrooms - 2 bedrooms - Sleeps 4 - 1 King Bed and 2 Twin Beds ![The Suite | Living area](https://images.trvl-media.com/lodging/85000000/84060000/84053500/84053403/6f70a316.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### The Suite ### Highlights Furnished balcony Air conditioning Kitchen Full-sized refrigerator/freezer Smart TV Washer/dryer Blackout drapes/curtains 2 bedrooms - 2 bedrooms - Sleeps 6 - 1 Queen Bed and 2 Twin Beds ## You may also like Ad ![Outdoor pool, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/3000000/2220000/2219900/2219839/6b84f571.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### DoubleTree by Hilton Putrajaya Lakeside Putrajaya - Pool - Kids pool - Waterslide - Free WiFi 8.6 Excellent 198 reviews CA $99 CA $111 total includes taxes & fees Oct 12 - Oct 13 [](https://www.expedia.ca/Kuala-Lumpur-Hotels-DoubleTree-By-Hilton-Putrajaya-Lakeside.h2219839.Hotel-Information?chkin=2025-10-12&chkout=2025-10-13&rm1=a2®ionId=180008&destination=Kuala Lumpur (and vicinity)&destType=MARKET&latLong=3.14661,101.711&searchId=81edc5b0-e9c8-40fc-9eb2-74011fad09d0&top_cur=CAD) Ad ![3 restaurants, breakfast, lunch, dinner served; Malaysian cuisine](https://images.trvl-media.com/lodging/6000000/5240000/5232900/5232813/b9a17fae.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Grand Hyatt Kuala Lumpur Kuala Lumpur City Centre - Pool - Spa - Kids pool - Parking included 9.4 Exceptional 1,000 reviews CA $207 CA $227 total includes taxes & fees Nov 4 - Nov 5 [](https://www.expedia.ca/Kuala-Lumpur-Hotels-Grand-Hyatt-Kuala-Lumpur.h5232813.Hotel-Information?chkin=2025-11-4&chkout=2025-11-5&rm1=a2®ionId=180008&destination=Kuala Lumpur (and vicinity)&destType=MARKET&latLong=3.14661,101.711&searchId=81edc5b0-e9c8-40fc-9eb2-74011fad09d0&top_cur=CAD) Ad ![Breakfast, lunch, dinner served; international cuisine ](https://a.travel-assets.com/media/meso_cm/PAPI/Images/hotels/1000000/980000/970700/970684/bcd6a916_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Westin Kuala Lumpur Kuala Lumpur City Centre - Pool - Free WiFi - Restaurant - Air conditioning 8.6 Excellent 1,000 reviews CA $172 CA $189 total includes taxes & fees Oct 12 - Oct 13 [](https://www.expedia.ca/Kuala-Lumpur-Hotels-The-Westin-Kuala-Lumpur.h970684.Hotel-Information?chkin=2025-10-12&chkout=2025-10-13&rm1=a2®ionId=180008&destination=Kuala Lumpur (and vicinity)&destType=MARKET&latLong=3.14661,101.711&searchId=81edc5b0-e9c8-40fc-9eb2-74011fad09d0&top_cur=CAD) Ad ![View from property](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/103000000/102190000/102188200/102188109/6ad8f645_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Moxy Putrajaya Serdang - Pool - Parking included - Free WiFi - Restaurant 9.4 Exceptional 88 reviews CA $113 CA $125 total includes taxes & fees Oct 5 - Oct 6 [](https://www.expedia.ca/Kuala-Lumpur-Hotels-Moxy-Putrajaya.h102188109.Hotel-Information?chkin=2025-10-5&chkout=2025-10-6&rm1=a2®ionId=180008&destination=Kuala Lumpur (and vicinity)&destType=MARKET&latLong=3.14661,101.711&searchId=81edc5b0-e9c8-40fc-9eb2-74011fad09d0&top_cur=CAD) Ad ![Outdoor pool, open 7:00 AM to 11:00 PM, pool umbrellas, sun loungers](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/980000/973600/973536/a4e8b0a6_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Le Méridien Kuala Lumpur Kuala Lumpur Sentral - Pool - Spa - Kids pool - Waterslide 9.4 Exceptional 1,001 reviews CA $149 CA $164 total includes taxes & fees Oct 12 - Oct 13 [](https://www.expedia.ca/Kuala-Lumpur-Hotels-Le-Meridien-Kuala-Lumpur.h973536.Hotel-Information?chkin=2025-10-12&chkout=2025-10-13&rm1=a2®ionId=180008&destination=Kuala Lumpur (and vicinity)&destType=MARKET&latLong=3.14661,101.711&searchId=81edc5b0-e9c8-40fc-9eb2-74011fad09d0&top_cur=CAD) Ad ![Lobby lounge](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/6000000/5600000/5598500/5598435/9b7f2a17_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Majestic Hotel Kuala Lumpur, Autograph Collection Tasik Perdana - Pool - Spa - Free WiFi - Restaurant 9.2 Wonderful 1,000 reviews CA $131 CA $158 total includes taxes & fees Oct 9 - Oct 10 [](https://www.expedia.ca/Kuala-Lumpur-Hotels-The-Majestic-Hotel-Kuala-Lumpur.h5598435.Hotel-Information?chkin=2025-10-9&chkout=2025-10-10&rm1=a2®ionId=180008&destination=Kuala Lumpur (and vicinity)&destType=MARKET&latLong=3.14661,101.711&searchId=81edc5b0-e9c8-40fc-9eb2-74011fad09d0&top_cur=CAD) Ad ![2 restaurants, breakfast, lunch served; 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FKuala-Lumpur-Hotels-THE-PENTHOUSE-KLCC.h84053403.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FKuala-Lumpur-Hotels-THE-PENTHOUSE-KLCC.h84053403.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C3.15323%2C101.70916&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=gWa6O9NCgMenG3u0mrN1Uegw3Mc=) 12 Jln Sultan Ismail, Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, 50250 #### What's nearby - Suria KLCC Shopping Centre - 5 min walk - 0.5 km - KLCC Park - 7 min walk - 0.6 km - Petronas Twin Towers - 7 min walk - 0.6 km - Pavilion Kuala Lumpur - 9 min walk - 0.8 km - Berjaya Times Square - 17 min walk - 1.5 km #### Getting around - Kuala Lumpur Masjid Jamek Station - 4 min drive - Raja Chulan Station - 6 min walk - Subang (SZB-Sultan Abdul Aziz Shah) - 40 min drive #### Restaurants - ‪Brew House - ‬3 min walk - ‪The Dark Horse - ‬1 min walk - ‪Nipah - ‬1 min walk - ‪Fook - ‬4 min walk - ‪Sky51 - ‬6 min walk ## About this property ### THE PENTHOUSE KLCC Aparthotel with a 24-hour front desk, a short walk to Pavilion Kuala Lumpur Along with self parking, this smoke-free aparthotel has a 24-hour front desk and tour/ticket assistance. Other amenities include a convenience store. Each apartment provides a Smart TV with digital channels, plus a kitchen with a refrigerator, an oven, and a stovetop. For a bit of entertainment, a TV comes with Netflix, and guests can also appreciate conveniences like a washer/dryer and free tea bags/instant coffee. Housekeeping is available on request. THE PENTHOUSE KLCC offers 20 air-conditioned accommodations with washers/dryers and complimentary bottled water. Rooms open to furnished balconies. Kitchens offer full-sized refrigerators/freezers, stovetops, and cookware/dishes/utensils. This Kuala Lumpur aparthotel provides complimentary wireless Internet access. 43-inch Smart televisions come with digital channels and Netflix. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request. ## Similar properties ![Exclusive Apartment, 2 Bedrooms, 1 Bathroom | Living room](https://images.trvl-media.com/lodging/23000000/22470000/22462300/22462201/1e49ff18.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Soho Suites KLCC LX Stay Kuala Lumpur City Centre - Parking included - Free WiFi - Air conditioning - Microwave 9.2 Wonderful 318 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-18&endDate=2025-10-19&selected=22462201&PinnedHotelID=22462201&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, sun loungers](https://images.trvl-media.com/lodging/14000000/13270000/13266200/13266168/a782c1f2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Oasia Suites Kuala Lumpur Golden Triangle - Pool - Parking included - Free WiFi - Restaurant 8.4 Very good 1,001 reviews CA $79 CA $89 total includes taxes & fees Oct 6 - Oct 7 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-06&endDate=2025-10-07&selected=13266168&PinnedHotelID=13266168&HadPinnedHotel=true®ionId=-1&adults=2) ![Lounge](https://images.trvl-media.com/lodging/103000000/102560000/102558200/102558111/a53ea20b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ceylonz Suite KLCC Travelet Golden Triangle - 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Oct 15 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-14&endDate=2025-10-15&selected=19955076&PinnedHotelID=19955076&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/1000000/900000/899900/899847/68175e3c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Pullman Kuala Lumpur City Centre Hotel & Residences Kuala Lumpur City Centre - Pool - Spa - Kids pool - Parking included 8.6 Excellent 1,003 reviews CA $169 CA $186 total includes taxes & fees Oct 30 - Oct 31 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=899847&PinnedHotelID=899847&HadPinnedHotel=true®ionId=-1&adults=2) ![Suite, 1 King Bed, Terrace | Living area](https://images.trvl-media.com/lodging/1000000/390000/385600/385545/4ccd5da0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### DoubleTree by Hilton Hotel Kuala Lumpur Kuala Lumpur City Centre - Pool - Kids pool - Parking included - Restaurant 9.0 Wonderful 1,001 reviews CA $100 CA $121 total includes taxes & fees Oct 20 - Oct 21 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-20&endDate=2025-10-21&selected=385545&PinnedHotelID=385545&HadPinnedHotel=true®ionId=-1&adults=2) ![Family Apartment, City View | Room amenity](https://images.trvl-media.com/lodging/106000000/105630000/105625000/105624982/2ff02e91.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Vortex Suites KLCC By BlackNest Kuala Lumpur City Centre - Pool - Free WiFi - Laundry - Housekeeping 8.6 Excellent 26 reviews CA $49 CA $57 total includes taxes & fees Oct 6 - Oct 7 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-06&endDate=2025-10-07&selected=105624982&PinnedHotelID=105624982&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in the apartment: Free WiFi ### Parking and transportation - Self parking on site (MYR 30 per day; includes in/out privileges) - Limited onsite parking ### Family friendly - Art supplies ### Kitchen - Cookware, dishware, and utensils - Freezer - Full-sized refrigerator/freezer - Oven - Stovetop - Tea bags/instant coffee ### Dining - Couples/private dining ### Bedrooms - Bedsheets provided ### Entertainment - 43-inch smart TV with digital channels - Netflix - Streaming services ### Outdoor areas - Furnished balcony ### Laundry - Washer/dryer ### Comfort - Air conditioning ### Pets - No pets or service animals ### Suitability/Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible path of travel - Smoking not allowed ### Services and conveniences - 24-hour front desk - Blackout drapes - Change of bedsheets (on request) - Change of towels on request - Free bottled water - Grocery/convenience store - Housekeeping (on request) - Iron/ironing board - Tour and ticket assistance ### Safety features - Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector) - Smoke detector not reported (host has not indicated whether there is a smoke detector on the property) ### General - 20 units - Bed sheets changed on request - Housekeeping (on request) - Towels (changed on request) ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: anytime Minimum check-in age: 21 ### Check-out Check-out before noon ### Special check-in instructions Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Cribs (infant beds) are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Cleaning fee: MYR 100 per accommodation, per stay (varies based on length of stay) - A damage deposit of MYR 1000 will be collected before check-in. - Deposit is payable by bank transfer and is due within 24 hours of booking the reservation. We have included all charges provided to us by the property. ### Optional extras - Self parking fee: MYR 30 per day (in/out privileges) - Housekeeping fee: MYR 100 per day; may vary based on length of stay and unit size The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip Host has not indicated whether there is a smoke detector on the property This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room Property Registration Number 1281226-M ### We should mention No pets and no service animals are allowed at this property ### Property is also known as THE PENTHOUSE KLCC Aparthotel THE PENTHOUSE KLCC Kuala Lumpur THE PENTHOUSE KLCC Aparthotel Kuala Lumpur ## Frequently asked questions ### Is THE PENTHOUSE KLCC pet-friendly? > No, pets are not allowed at this property. ### How much does it cost to stay at THE PENTHOUSE KLCC? > As of Oct 4, 2025, prices found for a 1-night stay for 2 adults at THE PENTHOUSE KLCC on Oct 6, 2025 start from CA $72.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Kuala-Lumpur-Hotels-THE-PENTHOUSE-KLCC.h84053403.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### How much is parking at THE PENTHOUSE KLCC? > Self parking is available for MYR 30 per day. Limited spots are available. ### What time is check-in at THE PENTHOUSE KLCC? > Check-in start time: 3:00 PM; Check-in end time: anytime. ### What time is check-out at THE PENTHOUSE KLCC? > Check-out is at noon. ### Where is THE PENTHOUSE KLCC located? > Located in Kuala Lumpur City Centre, this aparthotel is within a 10-minute walk of Kuala Lumpur Convention Centre and Pavilion Kuala Lumpur. KLCC Park and Petronas Twin Towers are also within 15 minutes. Raja Chulan Station is 6 minutes by foot and Bukit Nanas Station is 7 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## THE PENTHOUSE KLCC Reviews 5.6 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 7.0 Cleanliness ### 9.0 Amenities ### 9.0 Eco-friendliness ### 8.0 Property conditions & facilities 10 - Excellent 1 8 - Good 0 6 - Okay 1 4 - Poor 1 2 - Terrible 1 ### 10/10 Excellent #### mary Mar 15, 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication The property was very clean the rooms were spacious with everything in it that you wanted kitchen laundry and two bedrooms with own on suite what more do you want for price excellent ##### mary Stayed 8 nights in Mar 2025 ### 6/10 Okay #### Daniel Sep 20, 2025 Liked: Cleanliness, amenities, communication Our unit had an excellent view of KL tower and other skyline views. The unit was spacious (2BR/2BA) and for the most part, up to date. The walls could have used a nice coat of paint, and the doors could do with replacing. I’ve come to realize that in this humid climate, mold and cockroaches will always be present, so it’s just a matter of how much mold (in the bathrooms and shower) you are willing to put up with. As for the cockroaches, it wasn’t until the 3rd day when we finally encountered them (in the bathroom and kitchen). I guess no matter how high up you are, or how much you clean, they will always be present. My biggest complaint has to do with security in the unit. There is no secondary door lock that prevents someone with the door code from entering the unit. Most hotels in the US have a way of latching the door while inside, but this unit did not. ![View of KL Tower from the room.](https://a.travel-assets.com/ugc/hotel-reviews/4e9a8037-a783-4b91-ad95-b264283dd7f5-1758334884886.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![View of entry](https://a.travel-assets.com/ugc/hotel-reviews/aa86bbb8-b317-4f99-bd37-1ed37badcccc-1758334885550.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Kitchen](https://a.travel-assets.com/ugc/hotel-reviews/94db578a-9d50-4f80-b005-99e1ef9467fb-1758334885201.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Bedroom 1](https://a.travel-assets.com/ugc/hotel-reviews/402a4cb8-0206-4117-8bc2-da263bac33ca-1758334885131.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Daniel Stayed 1 night in Sep 2025 ### 2/10 Terrible #### Verified traveller Jun 19, 2024 Disliked: Cleanliness #### Not very happy customer There was a nail on the carpet which hurt my foot and there was also 3 cockroaches in the kitchen and bathroom. ##### Verified traveller Stayed 2 nights in Jun 2024 ### 4/10 Poor #### Verified traveller Dec 15, 2022 Liked: Cleanliness, room comfort Disliked: Communication #### Poor experience at Penthouse KLCC Was denied check-in as counter staff advised that our booking was not found. Insisted that we did not have any booking. No effort to help call Hotels.com but asked us to contact them. We are all drenched from heavy rain had carried our luggage into the reception and now had to carry out to the car again. Spent 1.5 hours trying to verify with Hotels.com on the phone and eventually check-in staff allowed us to check-in saying that they received a call from Hotels.com when he should have helped us to check with our itinerary receipt. Our wifi also didn't work from 4th day onwards. ##### Verified traveller Stayed 5 nights in Dec 2022 ## Expedia's Latest Trends ### Hotels > [Hotels near Bay Ferries](https://www.expedia.ca/Bay-Ferries-Hotels.0-l553248621562270932-0.Travel-Guide-Filter-Hotels) > > [Hotels in Minnesota](https://www.expedia.ca/Destinations-In-Minnesota.d225.Hotel-Destinations) > > [Holiday Inn Express Kuala Lumpur City Centre by IHG](https://www.expedia.ca/Kuala-Lumpur-Hotels-Holiday-Inn-Express-Kuala-Lumpur-City-Centre.h13117977.Hotel-Information) > > [Hotels in Virden](https://www.expedia.ca/Virden-Hotels.d181808.Travel-Guide-Hotels) > > [Shangri-La Kuala Lumpur](https://www.expedia.ca/Kuala-Lumpur-Hotels-Shangri-La-Kuala-Lumpur.h20634.Hotel-Information) > > [Hotels in Downtown Vancouver](https://www.expedia.ca/Downtown-Vancouver-Vancouver-Hotels.0-n6058432-0.Travel-Guide-Filter-Hotels) > > [Hotels in Great Falls](https://www.expedia.ca/Great-Falls-Hotels.d1392.Travel-Guide-Hotels) > > [Sheraton Centre Toronto Hotel](https://www.expedia.ca/Toronto-Hotels-Sheraton-Centre-Toronto-Hotel.h23541.Hotel-Information) > > [Cheap Hotels in San Diego](https://www.expedia.ca/San-Diego-Hotels-Cheap-Hotels.0-0-d3073-tCheapHotels.Travel-Guide-Filter-Hotels) > > [Hilton Kuala Lumpur](https://www.expedia.ca/Kuala-Lumpur-Hotels-Hilton-Kuala-Lumpur.h901881.Hotel-Information) > > [Eurostars Saint Gregory Dupont Circle Georgetown](https://www.expedia.ca/Washington-Hotels-The-St-Gregory-Hotel.h470863.Hotel-Information) > > [Four Points by Sheraton Kuala Lumpur, Chinatown](https://www.expedia.ca/Kuala-Lumpur-Hotels-Four-Points-By-Sheraton-Kuala-Lumpur.h44117433.Hotel-Information) > > [Hotels in Lockport](https://www.expedia.ca/Lockport-Hotels.d8381.Travel-Guide-Hotels) > > [Hotels in Burnaby](https://www.expedia.ca/Burnaby-Hotels.d9520.Travel-Guide-Hotels) > > [One World Hotel](https://www.expedia.ca/Kuala-Lumpur-Hotels-One-World-Hotel.h1682979.Hotel-Information) > > [Hotels in Edmonton](https://www.expedia.ca/Edmonton-Hotels.d180002.Travel-Guide-Hotels) > > [Hotels in Mayfair](https://www.expedia.ca/Mayfair-London-Hotels.0-n6054503-0.Travel-Guide-Filter-Hotels) > > [Le Mount Stephen](https://www.expedia.ca/Montreal-Hotels-Le-Mount-Stephen.h17872535.Hotel-Information) > > [All Inclusive Resorts and Hotels in Isla Mujeres](https://www.expedia.ca/Isla-Mujeres-Hotels-All-Inclusive-Hotel.0-0-d7925-tAllInclusiveHotel.Travel-Guide-Filter-Hotels) ### Flights > [Flights from Calgary (YYC) to Cairns (CNS)](https://www.expedia.ca/lp/flights/yyc/cns/calgary-to-cairns) > > [Flights from Toronto (YYZ) to Panama City (PAC)](https://www.expedia.ca/lp/flights/yyz/pac/toronto-to-panama-city) > > [Flights from Toronto (YYZ) to Bogotá (BOG)](https://www.expedia.ca/lp/flights/yyz/bog/toronto-to-bogota) > > [Flights from Dieppe (YQM) to Orlando (MCO)](https://www.expedia.ca/lp/flights/yqm/mco/moncton-to-orlando) > > [Flights from Vancouver (YVR) to Las Vegas (LAS)](https://www.expedia.ca/lp/flights/yvr/las/vancouver-to-las-vegas) > > [Flights from Toronto (YYZ) to Orlando (MCO)](https://www.expedia.ca/lp/flights/yyz/mco/toronto-to-orlando) ### Activities > [Things to do in Cottonwood-Verde Village](https://www.expedia.ca/Things-To-Do-In-Cottonwood-Verde-Village.d553248635975851803.Travel-Guide-Activities) ### Packages > [Punta Cana](https://www.expedia.ca/lp/theme-vacations/all-inclusive-vacations/601906/Punta-Cana) > > [Old Port of Montreal](https://www.expedia.ca/Old-Port-Of-Montreal-Ville-Marie.d553248621533087832.Vacation-Attraction) > > [Bermuda](https://www.expedia.ca/lp/theme-vacations/all-inclusive-vacations/20/Bermuda) ### General > [Visit Glendale](https://www.expedia.ca/Niagara-On-The-Lake-Glendale.dx553248635976395537)