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Expedia-Verified Reviews
Wonderful!
4.6 of 5 guest rating
Room type Options Nightly price Book
Horizon Executive, Room, 1 King Bed
Room with view
419.79 square feet
1 King Bed
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 1 child)
Select dates to see price
Other room types
Premier Selection Suite
Room with view
861.11 square feet
1 King Bed
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Horizon Club, Executive Room, 2 Single Beds
Room with view
420 square feet
2 Twin Beds
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Premier Room, 2 Single Beds
Room with view
452 square feet
2 Twin Beds
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Executive Suite, 2 Single Beds
Room with view
797 square feet
2 Twin Beds
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Premier Suite, 2 Single Beds (Selection)
Room with view
861 square feet
2 Twin Beds
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Executive Room, 1 King Bed
Room with view
419.79 square feet
1 King Bed
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 1 child)
Select dates to see price
Deluxe King
Room with view
398.26 square feet
1 King Bed
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Executive Suite, 1 King Bed
Room with view
797 square feet
1 King Bed
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Premier Suite, 1 King Bed (Selection)
Room with view
861 square feet
1 King Bed
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Executive Room, 2 Single Beds
Room with view
420 square feet
2 Twin Beds
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Horizon Club, Premier Room, 2 Single Beds
Room with view
452 square feet
2 Twin Beds
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Premier Room, 1 King Bed
Room with view
452.08 square feet
1 King Bed
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 1 child)
Select dates to see price
Deluxe Room, 1 King Bed
Room with view
398 square feet
1 King Bed
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Executive Room, 1 King Bed
Room with view
420 square feet
1 King Bed
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Horizon Club, Premier Room, 1 King Bed
Room with view
452 square feet
1 King Bed
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Horizon Club, Executive Room, 1 King Bed
Room with view
420 square feet
1 King Bed
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Premier Room, 1 King Bed
Room with view
452 square feet
1 King Bed
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Executive Suite
Room with view
796.52 square feet
1 King Bed
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Executive Twin Room
Room with view
419.79 square feet
2 Twin Beds
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 1 child)
Select dates to see price
Premier Twin Room
Room with view
452.08 square feet
2 Twin Beds
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 1 child)
Select dates to see price
Horizon Executive, Twin Room
Room with view
419.79 square feet
2 Twin Beds
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 1 child)
Select dates to see price

Get an overview of this hotel
High-rise hotel in business and shopping district

Expedia Insiders Select™ Winner 2015

Popular property highlights

Free self parking
Free WiFi
Restaurant
Outdoor pool
Laundry facilities

Close to towers

Surrounded by tropical gardens, this 28-story hotel is 5 minutes on foot to KL Tower and Petronas Twin Towers. Kuala Lumpur City Centre (KLCC), Kuala Lumpur Convention Centre and Bukit Bintang shopping area are located nearby.

Diverse dining

Guests choose from Cantonese and French fine-dining restaurants, a colorful café, a Manhattan-style bar and grill; a fitness center and an outdoor lap pool provide on-site recreation.

Wireless Internet

The 662 contemporary guestrooms offer minibars, bathrobes, laptop-compatible safes, flat-screen TVs with complimentary premium channels, and complimentary wireless Internet access.

Languages Spoken

  • English

Show all languages

Shangri-La Hotel - Kuala Lumpur

11 Jalan Sultan Ismail, Kuala Lumpur, 50250

Hotel Amenities

Hotel Amenities

  • Express check-in
  • Bar/lounge
  • Shopping center shuttle (surcharge)
  • Elevator/lift
  • 24-hour front desk
  • Poolside bar
  • Porter/bellhop
  • Restaurant
  • Express check-out
  • Free self parking
  • Dry cleaning/laundry service
  • Outdoor pool
  • Limo or Town Car service available
  • Computer station
  • Number of meeting rooms - 15
  • Terrace
  • Luggage storage
  • Supervised childcare/activities
  • Hair salon
  • Train station pickup (surcharge)
  • Gift shops or newsstand
  • Conference center
  • Designated smoking areas
  • Shopping on site
  • Total number of rooms - 662
  • Number of floors - 28
  • Coffee/tea in common areas
  • Full-service spa
  • Conference space
  • Grocery/convenience store
  • Tours/ticket assistance
  • Coffee shop or café
  • Steam room
  • Free WiFi
  • Sauna
  • Health club
  • Babysitting or childcare (surcharge)
  • Supervised childcare/activities (surcharge)
  • Children's pool
  • Safe-deposit box at front desk
  • Breakfast available (surcharge)
  • Ballroom
  • Laundry facilities
  • Spa tub
  • Television in common areas
  • Wedding services
  • Garden
  • Multilingual staff
  • Free newspapers in lobby

Family Friendly Amenities

  • Family Property
  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • Malay
  • Japanese
  • Chinese
  • Arabic

Parking

Free self parking

Room Amenities

Shangri-La Hotel - Kuala Lumpur offers 662 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. LCD televisions come with premium satellite channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries. This Kuala Lumpur hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

  • Free newspaper
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Phone
  • Turndown service
  • Free bottled water
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • LCD TV
  • Hair dryer
  • Iron/ironing board
  • Number of bathrooms - 1
  • In-room safe (laptop compatible)
  • Free cribs/infant beds
  • Satellite TV service
  • Room service (24 hours)
  • Rollaway/extra beds (surcharge)
  • Premium TV channels
  • Free WiFi
  • Free wired Internet
  • Blackout drapes/curtains
  • In-room childcare (surcharge)
  • Desk
  • Premium bedding
  • Slippers
  • Shower only

Where to Eat

Lemon Garden Café - In this buffet-style restaurant, individual theater kitchens serve Malay, Indian, Chinese, Italian, and Continental dishes, with a tandoori oven, large seafood tank, wood-burning oven, and indoor herb garden. The adjacent coffee bar serves specialty coffees, freshly baked breads, croissants, and cakes. Open from early morning until late evening.

Shang Palace - A grand red door, a replica of Beijing's Forbidden City's Duan Gate, leads into this opulent Cantonese restaurant. An intricate wall carving of nine dragons, a gallery lined with timber columns, and numerous works of art continue the Imperial theme. Serving dim sum and classic Cantonese and Chinese dishes for lunch and dinner.

Zipangu - Styled like a Tokyo brasserie, this contemporary restaurant features a walk-in wine and sake cellar and a cigar lounge. A glass wall separates the main dining area from the kitchen, allowing diners to watch chefs in action. Three open-kitchen counters prepare sushi, grilled dishes, and kappou specialties. Open for lunch and dinner.

Restaurant Lafite - Dark-marble columns lead into a circular dining area with curved ivory and gold curtains, spherical lights, and shimmering glass beads hanging from the ceiling. The cuisine is contemporary French with Asian twists, and vegetarian options are available. Open for lunch and dinner (closed Sundays and public holidays).

Lobby Lounge - Floor-to-ceiling windows overlook a garden with tropical fauna and fountains. Musicians perform on a raised fiber-optic stage. Specialty coffees, teas, snacks, and cocktails are served from mid-morning until late evening.

Arthur's Bar & Grill - A perfect place for social gatherings, this Manhattan-style bar and grill serves a variety of beverages from refreshing beers to signature

cocktails and an extensive list of wines served by the glass, complemented

by a selection of international and local cuisine.

Lemon Garden 2Go - The design of this coffee area incorporates acid-treated copper, stainless steel, glass, and curved flooring with zebra ribs. A boat-shaped serving station offers drinks and snacks to eat on the premises or to take away. Open from early morning until mid-evening.

Poolside Terrace - Canopied by sun umbrellas and surrounded by landscaped gardens, this poolside bar serves beverages, snacks, and local fare. Open from mid-morning until early evening.

A breakfast buffet is available daily for a fee.

Nearby Things to Do

  • Golfing nearby
  • Fitness classes on site

Spa Services

  • Sauna in spa
  • Spa tub in spa
  • Reflexology
  • Body treatments
  • Hydrotherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

Hotel Policies

Check-in

Check-in time ends at 10 PM

Check-in time starts at 2 PM

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for MYR 58 per night.
  • Free cribs (infant beds)!

Pets

  • Pets not allowed

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: MYR 400 per night
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: MYR 95 per person (approximately)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: MYR 58 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

We should mention

This property offers transfers from the train station (surcharges may apply). Guests must contact the property with arrival details 72 hours prior to arrival, using the contact information on the booking confirmation.

One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

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