Title: Mana-Mana Suites at Scarletz - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Mana-Mana Suites at Scarletz KLCC Travelers discover the pulse of Malaysia's vibrant city life just steps from the iconic Petronas Twin Towers, with arcade games and an indoor pool for downtime ## Photo gallery for Mana-Mana Suites at Scarletz KLCC ![Outdoor pool - Mana-Mana Suites at Scarletz KLCC (Kuala Lumpur)](https://images.trvl-media.com/lodging/89000000/88670000/88667000/88666977/62e210c1.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Ruby Queen Studio - Mana-Mana Suites at Scarletz KLCC (Kuala Lumpur)](https://images.trvl-media.com/lodging/89000000/88670000/88667000/88666977/2cae9018.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Gym - Mana-Mana Suites at Scarletz KLCC (Kuala Lumpur)](https://images.trvl-media.com/lodging/89000000/88670000/88667000/88666977/c7bd35af.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property - Mana-Mana Suites at Scarletz KLCC (Kuala Lumpur)](https://images.trvl-media.com/lodging/89000000/88670000/88667000/88666977/2abeaa2b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby sitting area - Mana-Mana Suites at Scarletz KLCC (Kuala Lumpur)](https://images.trvl-media.com/lodging/89000000/88670000/88667000/88666977/22439b3e.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Mana-Mana Suites at Scarletz KLCC, near Suria KLCC Shopping Centre, offers convenience with an on-site grocery store and mall. Guests enjoy the indoor pool, arcade games, in-room WiFi, and multilingual staff who enhance the stay experience. ## Reviews 7.2 Good ## Popular amenities - Pool - Free WiFi - Air conditioning - Gym - Business services - Kitchen ## Room options ### Check availability for these dates Tonight [Jan. 7 - Jan. 8](https://www.expedia.ca/Hotel-Search?startDate=2026-01-07&endDate=2026-01-08&selected=88666977&PinnedHotelID=88666977&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-07&endDate=2026-01-08&selected=88666977&PinnedHotelID=88666977&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan. 8 - Jan. 9](https://www.expedia.ca/Hotel-Search?startDate=2026-01-08&endDate=2026-01-09&selected=88666977&PinnedHotelID=88666977&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-08&endDate=2026-01-09&selected=88666977&PinnedHotelID=88666977&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan. 9 - Jan. 11](https://www.expedia.ca/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=88666977&PinnedHotelID=88666977&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=88666977&PinnedHotelID=88666977&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 16 - Jan. 18](https://www.expedia.ca/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=88666977&PinnedHotelID=88666977&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=88666977&PinnedHotelID=88666977&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 1 bed Showing 5 of 5 rooms ### View all photos for Garnet One Bedroom Apartment ![Garnet One Bedroom Apartment](https://images.trvl-media.com/lodging/89000000/88670000/88667000/88666977/0eca9f17.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Garnet One Bedroom Apartment ### Highlights Furnished lanai Separate dining area Soundproofed Individually furnished Individually decorated Air conditioning Kitchenette Refrigerator - 450 sq ft - 1 bedroom - City view - Sleeps 2 - 1 King Bed and 1 Twin Sofa Bed ### View all photos for Coral Family Studio ![Coral Family Studio](https://images.trvl-media.com/lodging/89000000/88670000/88667000/88666977/da6cf1b3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Coral Family Studio ### Highlights Furnished lanai Separate dining area Soundproofed Individually furnished Individually decorated Air conditioning Kitchenette Refrigerator - 450 sq ft - City view - Sleeps 4 - 2 Queen Beds ### View all photos for Ruby Queen Studio ![Ruby Queen Studio](https://images.trvl-media.com/lodging/89000000/88670000/88667000/88666977/d35d5a98.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Ruby Queen Studio ### Highlights Furnished lanai Separate dining area Soundproofed Individually furnished Individually decorated Air conditioning Kitchenette Refrigerator - 225 sq ft - City view - Sleeps 2 - 1 Queen Bed ### View all photos for City Studio Suite ![City Studio Suite](https://images.trvl-media.com/lodging/89000000/88670000/88667000/88666977/w1920h1574x0y0-0f598cbf.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### City Studio Suite ### Highlights Furnished lanai Separate dining area Soundproofed Individually furnished Individually decorated Air conditioning Kitchenette Refrigerator - 452 sq ft - City view - Sleeps 2 - 1 Queen Bed and 1 Twin Sofa Bed ### View all photos for Design Studio ![Design Studio](https://images.trvl-media.com/lodging/89000000/88670000/88667000/88666977/w1920h1562x0y0-e7c52188.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Design Studio ### Highlights Furnished lanai Separate dining area Soundproofed Individually furnished Individually decorated Air conditioning Kitchenette Refrigerator - 226 sq ft - City view - Sleeps 2 - 1 Double Bed ## You may also like Ad ![Family Double Room](https://images.trvl-media.com/lodging/120000000/119050000/119042300/119042295/f0c07751.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Seeds Hotel Premier One City Subang Subang Jaya - Free WiFi - Air conditioning - Breakfast available - Room service CA $39 CA $48 total includes taxes & fees Jan 11 - Jan 12 [](https://www.expedia.ca/Kuala-Lumpur-Hotels-Seeds-Hotel-Premier-One-City-Subang.h119042295.Hotel-Information?chkin=2026-1-11&chkout=2026-1-12&rm1=a2®ionId=180008&destination=Kuala Lumpur (and vicinity)&destType=MARKET&latLong=3.14661,101.711&searchId=662ac403-5065-4618-92e1-f75721bc2e05&top_cur=CAD) Ad ![Outdoor pool](https://images.trvl-media.com/lodging/123000000/122970000/122961500/122961473/071b4d9a.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Majestic Suites KLCC by Mana-Mana Chow Kit - Pool - Kitchen - Free WiFi - Air conditioning CA $71 CA $80 total includes taxes & fees Feb 2 - 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Pool - Spa - Kids pool - Free WiFi 8.8 Excellent 1,006 reviews CA $160 CA $192 total includes taxes & fees Jan 11 - Jan 12 [](https://www.expedia.ca/Kuala-Lumpur-Hotels-JW-Marriott-Kuala-Lumpur.h54219.Hotel-Information?chkin=2026-1-11&chkout=2026-1-12&rm1=a2®ionId=180008&destination=Kuala Lumpur (and vicinity)&destType=MARKET&latLong=3.14661,101.711&searchId=662ac403-5065-4618-92e1-f75721bc2e05&top_cur=CAD) Ad ![Reception](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/90000000/89550000/89546700/89546684/2447cf88_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Courtyard By Marriott Setia Alam Shah Alam - Pool - Free WiFi - Restaurant - Air conditioning 9.2 Wonderful 87 reviews CA $95 CA $108 total includes taxes & fees Jan 25 - Jan 26 [](https://www.expedia.ca/Kuala-Lumpur-Hotels-Courtyard-By-Marriott-Setia-Alam.h89546684.Hotel-Information?chkin=2026-1-25&chkout=2026-1-26&rm1=a2®ionId=180008&destination=Kuala Lumpur (and vicinity)&destType=MARKET&latLong=3.14661,101.711&searchId=662ac403-5065-4618-92e1-f75721bc2e05&top_cur=CAD) Ad ![Daily buffet breakfast (MYR 55 per person)](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/5000000/4600000/4598800/4598754/f5eee6f8_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### citizenM Kuala Lumpur Bukit Bintang Bukit Bintang - Parking included - Free WiFi - Restaurant - Air conditioning 9.6 Exceptional 554 reviews CA $83 CA $93 total includes taxes & fees Jan 22 - Jan 23 [](https://www.expedia.ca/Kuala-Lumpur-Hotels-CitizenM-Kuala-Lumpur-Bukit-Bintang.h4598754.Hotel-Information?chkin=2026-1-22&chkout=2026-1-23&rm1=a2®ionId=180008&destination=Kuala Lumpur (and vicinity)&destType=MARKET&latLong=3.14661,101.711&searchId=662ac403-5065-4618-92e1-f75721bc2e05&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FKuala-Lumpur-Hotels-Scarletz-Suites-KLCC-By-Mana-Mana.h88666977.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FKuala-Lumpur-Hotels-Scarletz-Suites-KLCC-By-Mana-Mana.h88666977.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C3.16223%2C101.71327&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=8DiWCESfVUiXpNzpjZjco7nsYyk=) Jalan Yap Kwan Seng, Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, 50450 #### What's nearby - Petronas Twin Towers \- 7 min walk \- 0.6 km - KLCC Park \- 9 min walk \- 0.8 km - Suria KLCC Shopping Centre \- 9 min walk \- 0.8 km - Kuala Lumpur Convention Centre \- 10 min walk \- 0.9 km - Pavilion Kuala Lumpur \- 3 min drive \- 1.9 km #### Getting around - Kuala Lumpur Masjid Jamek Station - 3 min drive - KLCC Station - 9 min walk - Kuala Lumpur International Airport (KUL) - 47 min drive #### Restaurants - ‪Starbucks - ‬2 min walk - ‪Merchants - ‬2 min walk - ‪Banyan Cafe & Bar - ‬2 min walk - ‪Star Cafe At Star Residence - ‬7 min walk - ‪Orchid Restaurant - ‬1 min walk ## About this property ### Mana-Mana Suites at Scarletz KLCC Family-friendly hotel near Petronas Twin Towers A short walk from Suria KLCC Shopping Centre and KLCC Park, Mana-Mana Suites at Scarletz KLCC provides a grocery/convenience store, a rooftop terrace, and a shopping mall on site. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and an arcade/game room. Other perks include: - An outdoor pool and a children's pool - Concierge services, smoke-free premises, and an elevator - A billiards/pool table, multilingual staff, and a water dispenser - 1 meeting room and outdoor furniture Room features All 180 individually furnished rooms include comforts such as premium bedding and furnished lanais, as well as perks like pillow menus and laptop-friendly workspaces. More conveniences in all rooms include: - Hypo-allergenic bedding, Egyptian cotton sheets, and memory foam beds - Showers, bidets, and free toiletries - 41-inch Smart TVs with satellite channels - Wardrobes/closets, separate dining areas, and eco-friendly cleaning products ## Similar properties ![Deluxe Studio Suite, City View](https://images.trvl-media.com/lodging/113000000/112080000/112077400/112077301/69cacc37.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Parkview Serviced Apartment Kuala Lumpur City Centre - Pool - Washer - Parking included - Free WiFi 7.4 Good 3 reviews CA $67 CA $111 total includes taxes & fees Feb 4 - Feb 5 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-04&endDate=2026-02-05&selected=112077301&PinnedHotelID=112077301&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/120000000/119210000/119201600/119201580/f4c883c9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Scarletz Suites KLCC by Azure Heaven Kuala Lumpur City Centre - 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Free WiFi - Microwave - Kitchen - Living/Dining area 4.0 2 reviews CA $75 CA $85 total includes taxes & fees Jan 8 - Jan 9 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-08&endDate=2026-01-09&selected=122938057&PinnedHotelID=122938057&HadPinnedHotel=true®ionId=-1&adults=2) ![Exclusive Apartment, 3 Bedrooms | Living area](https://images.trvl-media.com/lodging/23000000/22470000/22462300/22462201/ce976fe3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Soho Suites KLCC LX Stay Kuala Lumpur City Centre - Parking included - Free WiFi - Air conditioning - Microwave 9.2 Wonderful 344 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-21&endDate=2026-01-22&selected=22462201&PinnedHotelID=22462201&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Onsite parking available only on request ### Food and drink - Couples/private dining ### Things to do - Arcade/game room - Billiards/pool table - Children's pool - Designer stores - Gym - Outdoor pool - Shopping mall ### Family friendly - Arcade/game room - Baby toys - Children's games - Children's pool - Children's toys - Grocery/convenience store - In-room kitchenette - In-room microwave - In-room refrigerator - In-room washer/dryer - Outdoor pool - Separate in-room dining area - Soundproofed rooms ### Conveniences - Grocery/convenience store - Limited-hour front desk - Water dispenser ### Guest services - Concierge services - Housekeeping (weekly) - Multilingual staff - Proposal/romance packages ### Business services - Business center - Conference center - Meeting room ### Outdoors - Garden - Outdoor furniture - Rooftop terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Pool access ramp on site - Visual fire alarm - Well-lit path to entrance ### More - Smoking not allowed ## Room amenities ### Bedroom - Down comforter - Egyptian cotton sheets - Hypo-allergenic bedding - Memory foam mattress - Pillow menu ### Bathroom - Bidet - Free toiletries - Hair dryer - Shampoo - Shower - Slippers - Soap - Toilet paper - Toothbrush and toothpaste - Towels provided ### Entertainment - 41-inch smart TV with satellite channels ### Food and drink - Cleaning supplies - Cookware, dishware, and utensils - Kitchenette - Microwave - Paper towels - Refrigerator - Separate dining area - Stovetop ### More - Air conditioning - Ceiling fan - Cleaning products are eco-friendly - Desk - Individual decor - Individual furnishings - Iron/ironing board - Laptop workspace - Soundproofed rooms - Washer/dryer ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: 1:00 AM Minimum check-in age: 15 ### Check-out Check-out before 11:00 AM ### Special check-in instructions The front desk is open daily from 9:00 AM - midnight Front desk staffed during limited hours This property doesn't offer after-hours check-in Information provided by the property may be translated using automated translation tools ### Access methods Front desk (limited hours) ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A damage deposit of MYR 200 will be collected before check-in. We have included all charges provided to us by the property. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Guests must contact this property in advance to reserve onsite parking This property accepts credit cards and debit cards; cash is not accepted This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention No pets and no service animals are allowed at this property ### Property is also known as Scarletz Suites KLCC by Mana Mana Mana-Mana Suites at Scarletz KLCC Hotel Mana-Mana Suites at Scarletz KLCC Kuala Lumpur Mana-Mana Suites at Scarletz KLCC Hotel Kuala Lumpur ## Frequently asked questions ### Does Mana-Mana Suites at Scarletz KLCC have a pool? ### How much does it cost to stay at Mana-Mana Suites at Scarletz KLCC? ### Is Mana-Mana Suites at Scarletz KLCC pet-friendly? ### What time is check-in at Mana-Mana Suites at Scarletz KLCC? ### What time is check-out at Mana-Mana Suites at Scarletz KLCC? ### Where is Mana-Mana Suites at Scarletz KLCC located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Mana-Mana Suites at Scarletz KLCC Reviews 7.2 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 7.0 Cleanliness ### 6.0 Amenities ### 5.8 Staff & service ### 6.8 Eco-friendliness ### 7.8 Property conditions & facilities 10 - Excellent 4 8 - Good 8 6 - Okay 4 4 - Poor 3 2 - Terrible 1 ## Reviews ### 10/10 Excellent #### Brescille May 21, 2024 Liked: Cleanliness, staff & service, property conditions & facilities nice pool ##### Brescille Stayed 1 night in May 2024 ### 10/10 Excellent #### Wei Peng Dec 20, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Spacious room with all amenities needed. Spacious room with all amenities needed. ##### Wei Peng Stayed 2 nights in Dec 2023 ### 6/10 Okay #### Santhia Dec 6, 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities The apartment is conveniently located about 10–15 minutes from KLCC, which is ideal. However, the overall experience was disappointing. Upon arrival, we found there were no towels, no hand wash, and no hot water. There’s no phone to contact management directly, so everything has to be done through a QR code and WhatsApp. I checked in late and there was no Mana Mana representative at reception – another management company’s staff tried to assist but couldn’t answer any of our questions. We received our towels the following day, but the person who delivered them was quite rude, which was off-putting. Towards the end of our stay, we ran out of toilet paper and were told that from 2nd December they implemented a new policy where they no longer provide any additional amenities after check-in. This was never communicated to us. Throughout the stay, we faced issues daily. There were ants in both the kitchen and bathroom. They also stated that cleaning and towel changes would be done every three days, but this never happened. Unfortunately, this was not the best stay. ##### Santhia Stayed 4 nights in Dec 2025 ### 10/10 Excellent #### kin hoi Sep 29, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Like it ##### kin hoi Stayed 1 night in Sep 2023 ### 6/10 Okay #### Sharifah Sarah Nov 17, 2022 Good ##### Sharifah Sarah Stayed 1 night in Nov 2022 ### 8/10 Good #### Tim Mar 2, 2023 Liked: Cleanliness, property conditions & facilities, room comfort #### Good value, not perfect though Great room for the price, view of the city and good location. It was effectively an aparthotel though so no housekeeping through the 5 nights, and the staff weren't particularly friendly - not all, but no one stood out. The business centre was decent, and the gym was well-equipped for a hotel. Great pool, though was pretty busy most of the day. There are not enough lifts though. Obviously can't change that now, but waited up to 20 minutes sometimes, with lifts going past in my direction a LOT. ##### Tim Stayed 5 nights in Feb 2023 ### 8/10 Good #### Amanda Jun 25, 2024 Liked: Cleanliness, property conditions & facilities, room comfort Disliked: Staff & service #### Great amenities, less than great service My hotel room and the rooftop infinity pool were both lovely, amongst the best I've ever encountered. The lobby shop is helpful for last-minute snacks. However, the concierge staff were clearly bored and it showed in their lack of customer service. They don't warn you in advance that they charge to store your bags. Also, the elevators are in such high demand that they have to post signs warning you that trying to access them between certain hours could result in a half-hour wait. ##### Amanda Stayed 1 night in Jun 2024 ### 8/10 Good #### Nova-Lee Dec 28, 2023 Liked: Staff & service, property conditions & facilities, room comfort #### Noisy but nice Nice stay overall. Need for improvement in the pool as there are very few places to sit in comfort. The elevators are horrible especially near checkout time. The elevator passed our floor several times and stopped for people going up. We were advised to join the up elevator as it would be faster. The unit was nice but we were on the highway side which was traffic noisy and the person above us had lead feet and stomped around all hours in the night and early morning. ##### Nova-Lee Stayed 14 nights in Dec 2023 ### 2/10 Terrible #### Verified traveller Nov 23, 2023 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Horrible Do not stay here The staff was terrible, the photos online are not an accurate representation of the conditions and feel of the venue. The place is uncomfortable from the moment you step into the building. I left after five minutes and they refused to give me a credit It was so terrible that I canceled my reservation and they still charged me for two nights stay ##### Verified traveller Stayed 2 nights in Nov 2023 ### 6/10 Okay #### Philip May 7, 2024 #### Decent apartment in a great location This is a tough one. Great location, the lady that checked me in was awesome. But apartments themselves are not very well maintained, shower faulty, very limited amenities, and shower & bathroom not very well cleaned. Also bed sheets & towels have been recycled so that they look old. The apartment building is awesome, great infinity pool and great staff. But it can get very busy especially at the weekends, elevators are very slow so be prepared. This is not necessarily a bad review, I just want to prepare you future travelers seeking a high end 4 star property with hotel amenities. This is not what you will get, instead you wolll get a nice basic apartment with great views, not much amenities, a washing machine, great location close to shops, restaurants and tourist attractions. Definitely worth a stay but don’t expect high end property or service. ![](https://a.travel-assets.com/ugc/hotel-reviews/1699108F50B7C32AE0A5646D3997B457BBAC4BC01715060823203.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Philip Stayed 3 nights in May 2024 ### 4/10 Poor #### Verified traveller May 22, 2023 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Worst stay ever This is the worst hotel I ever stayed. Actually the hotel is very new, the interior, facilities are quite modern, however, it's very poor managed. There're ants on the tables, sofa and even bed!!! I found a few bug bites on my body. It's like a service apartment, so I fully understand that there's minimum hotel service, but not until you got no service at all!!! Basically you can't get any answer from the counter at all. We paid deposit in cash upon check-in, and when check-out, there's no one at counter, only security guard take our name, bank details...until now, I still haven't gotton my refund of deposit and was told it will take 2\~3weeks. Anyway, just try to avoid this hotel and its chain business in future. ##### Verified traveller Stayed 3 nights in May 2023 ### 4/10 Poor #### Sekoati Jul 28, 2023 Disliked: Staff & service, property conditions & facilities, room comfort #### Bad service from Mana Mana The property is relatively good however the management- Mana Mana is terrible. They just don’t care about service. I stayed for 14 days and was told that they would change linen every third day but they never changed or cleaned the room. They literally wait for you to ask for service, change of towels, toilet paper and all the toiletries that they said is free. We found our toilet blocked and they accused us of using the toilet paper wrongly. I am 62 and have used toilet paper ever since and cannot be told at this stage how to use toilet paper. Try to find a smaller management company or book directly with the owner. Mana Mana has the same poor standards even in Penang ##### Sekoati Stayed 14 nights in May 2023 ### 4/10 Poor #### Verified traveller Mar 24, 2024 Disliked: Staff & service, room comfort I'm sorry to hear about your disappointing experience at the hotel. Here's a review based on the information you provided: --- My stay at the hotel was unfortunately marred by several issues. Upon arrival, I found the check-in process to be disorganized and unhelpful. Despite arriving early, it took until 3:10 pm to receive my room keys, with staff members seeming confused and sending me back and forth between counters. The hotel's lifts were slow, and once in my room, I noticed a pervasive smell of dampness and drainage. Additionally, the thin doors provided little sound insulation, allowing me to hear conversations from neighboring rooms. One of the most unsettling aspects was the partition door into the adjacent room, which was locked but still made me feel uncomfortable. It's important to note that the hotel has two sections, Mana Mana and Scarletz KLCC, with the former feeling more like an Airbnb without the full hotel services. Considering the price paid per night, I expected better conditions and service. I would recommend looking elsewhere for accommodation offering better value for money. ![](https://a.travel-assets.com/ugc/hotel-reviews/E9255E4915134EA0FF10FE8C0DEFD1F2971E87401711255491568.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/8B8D0B1FF7100ED0D3DA45D0E10676DB4231E4B91711255490175.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/A0A35C7B496E89C5C13E6A4C8ACF627EB185CCC51711255491587.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/0D5358B5A3BED35372D3168964274207F481D5471711255493250.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Verified traveller Stayed 1 night in Mar 2024 ### 8/10 Good #### Ian Cirran Jul 21, 2023 Liked: Cleanliness, property conditions & facilities, room comfort Disliked: Staff & service #### Property 9/10, Service 0 The unit itself is clean, trash was cleared most days but that's the extent of the daily housekeeping service (which is fine). Would have been nice to have a spare roll of toilet paper and new dish cleaning sponge. The doormen/security staff are super friendly. I'd recommend staying here but... ... Few of the Front desk staff clearly do not like their jobs. There's no warmth and a lack of willingness to help. I checked out at 0830am and the lady receptionist was behaving like it was an inconvenience. She did not acknowledge if my check out was fine until I asked. When I asked if I could leave my luggage, she said no, that I could only do so at 9am when concierge arrives because the staff don't have keys to luggage room. I suggested I kept my room and return at the official check out time, she said no, because the room needed cleaning. After about 5 mins of negotiating, her colleague opened the luggage room and did not issue any tags but said I could just walk in to collect. Around 4pm I came back to collect and was told by concierge that I needed to pay RM5 per piece for storage. After I explained the situation and offered to pay, he reluctantly let me off after I said this process lapse will make it to an online review. ##### Ian Cirran Stayed 4 nights in Jul 2023 ### 8/10 Good #### Verified traveller Jul 9, 2023 Liked: Cleanliness, property conditions & facilities ##### Verified traveller Stayed 4 nights in Jul 2023 ### 8/10 Good #### UHYANG Jun 2, 2023 ##### UHYANG Stayed 16 nights in May 2023 ### 6/10 Okay #### Verified traveller Apr 16, 2023 Liked: Property conditions & facilities, room comfort Disliked: Cleanliness, staff & service ##### Verified traveller Stayed 4 nights in Apr 2023 ### 10/10 Excellent #### Frederick Apr 4, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities ##### Frederick Stayed 4 nights in Mar 2023 ### 8/10 Good #### saw chen Apr 2, 2023 ##### saw chen Stayed 1 night in Apr 2023 ## Expedia's Latest Trends ### Hotels > [Four Points by Sheraton Kuala Lumpur, Chinatown](https://www.expedia.ca/Kuala-Lumpur-Hotels-Four-Points-By-Sheraton-Kuala-Lumpur.h44117433.Hotel-Information) > > [The Coho Oceanfront Lodge](https://www.expedia.ca/Lincoln-City-Hotels-The-Coho-Oceanfront-Lodge.h2733228.Hotel-Information) > > [Shangri-La Kuala Lumpur](https://www.expedia.ca/Kuala-Lumpur-Hotels-Shangri-La-Kuala-Lumpur.h20634.Hotel-Information) > > [Spa Hotels in Vancouver](https://www.expedia.ca/Vancouver-Hotels-Spa-Hotel.0-0-d178315-tSpaHotel.Travel-Guide-Filter-Hotels) > > [Cheap Hotels in Brampton](https://www.expedia.ca/Brampton-Hotels-Cheap-Hotels.0-0-d6807-tCheapHotels.Travel-Guide-Filter-Hotels) > > [Occidental Caribe - All Inclusive](https://www.expedia.ca/Punta-Cana-Hotels-Occidental-Caribe-All-Inclusive.h897662.Hotel-Information) > > [Hotels in Southeast Calgary](https://www.expedia.ca/Southeast-Calgary-Calgary-Hotels.0-n553248635976400275-0.Travel-Guide-Filter-Hotels) > > [Ramada by Wyndham Stettler](https://www.expedia.ca/Stettler-Hotels-Ramada-By-Wyndham-Stettler.h1554762.Hotel-Information) > > [Ocean Riviera Paradise All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Ocean-Riviera-Paradise-All-Inclusive.h15099903.Hotel-Information) > > [Holiday Inn Express Kuala Lumpur City Centre by IHG](https://www.expedia.ca/Kuala-Lumpur-Hotels-Holiday-Inn-Express-Kuala-Lumpur-City-Centre.h13117977.Hotel-Information) > > [Hotels in Alaska](https://www.expedia.ca/Destinations-In-Alaska.d203.Hotel-Destinations) > > [Hilton Kuala Lumpur](https://www.expedia.ca/Kuala-Lumpur-Hotels-Hilton-Kuala-Lumpur.h901881.Hotel-Information) > > [Hotels in Toronto](https://www.expedia.ca/Toronto-Hotels.d178314.Travel-Guide-Hotels) > > [Four Points by Sheraton Levis Convention Centre](https://www.expedia.ca/Quebec-Hotels-Four-Points-By-Sheraton-Levis-Convention-Centre.h2032229.Hotel-Information) > > [Hotels in Red Deer](https://www.expedia.ca/Red-Deer-Hotels.d6139537.Travel-Guide-Hotels) > > [One World Hotel](https://www.expedia.ca/Kuala-Lumpur-Hotels-One-World-Hotel.h1682979.Hotel-Information) ### Flights > [Flights from Calgary (YYC) to Mississauga (YYZ)](https://www.expedia.ca/lp/flights/yyc/yyz/calgary-to-toronto) > > [Flights from Mississauga (YYZ) to Las Vegas (LAS)](https://www.expedia.ca/lp/flights/yyz/las/toronto-to-las-vegas) > > [Flights from Toronto, ON (YYZ-Pearson Intl.) to Rome (ROM-All Airports)](https://www.expedia.ca/lp/flights/yyz/rom/toronto-to-rome) > > [Flights from Edmonton International Airport (YEG) to Mississauga (YYZ)](https://www.expedia.ca/lp/flights/yeg/yyz/edmonton-to-toronto) > > [Flights from Syracuse](https://www.expedia.ca/lp/flights/601764/flights-from-syracuse) > > [Flights from Mississauga (YYZ) to Fort Lauderdale (FLL)](https://www.expedia.ca/lp/flights/yyz/fll/toronto-to-fort-lauderdale) > > [Air Transat](https://www.expedia.ca/Air-Transat-Flights.cTS.Travel-Guide-Airlines) > > [Flights from Denver (DEN) to Richmond (YVR)](https://www.expedia.ca/lp/flights/den/yvr/denver-to-vancouver) ### Cars ### Packages > [Antalya Vacations](https://www.expedia.ca/Antalya.d481.Destination-Travel-Guides)