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Esperanza Hotel

2.0 star property
Hotel with 24-hour business center, walk to Pavilion Kuala Lumpur

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May 2024

Esperanza Hotel

Photo gallery for Esperanza Hotel

Hallway
Front of property
Deluxe Double Room
Exterior
Family Triple Room

Overview of Esperanza Hotel

5.0

Popular amenities

  • Free WiFi
  • Laundry
  • Air conditioning
  • Housekeeping
  • Room service
  • Business services

Explore the area

No.83, Jalan Bukit Bintang, Kuala Lumpur, 55100
  • Popular LocationPavilion Kuala Lumpur7 min walk
  • Popular LocationBerjaya Times Square8 min walk
  • Popular LocationKLCC Park18 min walk
  • AirportKuala Lumpur (KUL-Kuala Lumpur Intl.)45 min drive
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Room options

Family Triple Room

cleanliness

Highlights

Air conditioning
HDTV
Private bathroom
Satellite channels
In-room safe
Daily housekeeping
  • 111 sq ft
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed

Family Quadruple Room

cleanliness

Highlights

Air conditioning
HDTV
Private bathroom
Satellite channels
In-room safe
Daily housekeeping
  • 118 sq ft
  • City view
  • Sleeps 5
  • 2 Queen Beds

Deluxe Double Room

cleanliness

Highlights

Air conditioning
HDTV
Private bathroom
Satellite channels
In-room safe
Daily housekeeping
  • 108 sq ft
  • Sleeps 3
  • 1 Queen Bed

Basic Single Room, 1 Twin Bed

cleanliness

Highlights

Air conditioning
HDTV
Private bathroom
Satellite channels
In-room safe
Daily housekeeping
  • 22 sq ft
  • City view
  • Sleeps 1
  • 1 Twin Bed

Standard Double Room

cleanliness

Highlights

Air conditioning
HDTV
Private bathroom
Satellite channels
In-room safe
Daily housekeeping
  • 108 sq ft
  • Sleeps 3
  • 1 Queen Bed

Standard Twin Room

cleanliness

Highlights

Air conditioning
HDTV
Private bathroom
Satellite channels
In-room safe
Daily housekeeping
  • 88 sq ft
  • Sleeps 3
  • 2 Twin Beds

About the area

Kuala Lumpur

Esperanza Hotel is located in Bukit Bintang, a neighborhood in Kuala Lumpur, and is in a shopping district and near a metro station. Berjaya Times Square and Pavilion Kuala Lumpur are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore KLCC Park. Looking to enjoy an event or a game while in town? See what's happening at Bukit Jalil National Stadium or Kuala Lumpur Race Course.

What's nearby

  • Jalan Alor - 3 min walk
  • Pavilion Kuala Lumpur - 7 min walk
  • Berjaya Times Square - 8 min walk
  • KLCC Park - 18 min walk
  • Petronas Twin Towers - 3 min drive

Getting around

  • Kuala Lumpur Masjid Jamek Station - 2 min drive
  • Bukit Bintang Station - 4 min walk
  • Kuala Lumpur International Airport (KUL) - 46 min drive

Restaurants

  • Cu Cha Restaurant - 3 min walk
  • Restoran Sai Woo - 1 min walk
  • Noy Thai Seafood - 3 min walk
  • The Heritage Coffeehouse - 1 min walk
  • Geprek Bensu - 1 min drive

About this property

Esperanza Hotel

Hotel located in Bukit Bintang
Close to Berjaya Times Square and Pavilion Kuala Lumpur, Esperanza Hotel provides dry cleaning/laundry services, a 24-hour business center, and more. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • A computer station, free newspapers, and luggage storage
  • Smoke-free premises, multilingual staff, and a 24-hour front desk
  • Tour/ticket assistance and an elevator
Room features
All 70 rooms have comforts such as air conditioning, as well as thoughtful touches like free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with showers
  • 32-inch HDTVs with premium channels
  • Daily housekeeping and phones

Languages

Arabic, English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station

Accessibility

  • Elevator

More

  • 1 building
  • Smoke-free property

Room amenities

Bathroom

  • Hair dryer on request
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • Room service

More

  • Air conditioning
  • Phone
  • Safe

Policies

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

No pets and no service animals are allowed at this property

Frequently asked questions

Is Esperanza Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Esperanza Hotel?

Esperanza Hotel doesn't offer parking.

What time is check-in at Esperanza Hotel?

Check-in end time: anytime.

What time is check-out at Esperanza Hotel?

Check-out is at noon.

Where is Esperanza Hotel located?

Located in Bukit Bintang, this hotel is within a 10-minute walk of Changkat Bukit Bintang, Pavilion Kuala Lumpur, and Berjaya Times Square. KLCC Park and Suria KLCC Shopping Centre are also within 1 mi (2 km). Bukit Bintang Station is only a 4-minute walk and Imbi Station is 6 minutes.

Esperanza Hotel Reviews

Reviews

5.0
Rating 10 - Excellent. 14 out of 52 reviews" "
Rating 8 - Good. 1 out of 52 reviews" "
Rating 6 - Okay. 5 out of 52 reviews" "
Rating 4 - Poor. 10 out of 52 reviews" "
Rating 2 - Terrible. 22 out of 52 reviews" "

4.6/10

Cleanliness

5.6/10

Staff & service

4.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Esmaeil

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The only thing about this place is the location. That’s all. The Rest is we’re Bad . There are . Cockroach on all over the please . It’s not clin at all. The only on good gays there heis men is Kamal
Stayed 5 nights in Dec 2017

4/10 Poor

Yu, Tokyo

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Damp and smelly room
The hotel is located next to the central shopping area of KL, and I never felt inconvenient staying there. If access to the central area is the top priority, at least it will never let you down. So the problem lies in the room condition. Once I got into the hotel, I was welcomed with the smell typical of damp and badly maintained house. Sad to say that It was the same in my room. (Although it might be the problem of entire hotel, and maybe the building itself, as most of the buildings in the block looked pretty old.) Many of the facilities in the room, including air conditioner and hot shower, were not working. It was not the worst hotel that I have stayed so far, but I couldn't help thinking that I got what I paid for.

2/10 Terrible

Ken, Singapore

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is location shopping and food place
Hotel is very old and no upgrade. My room is smell dirty floor and not hot shower unpleasant clean not upgrade. Lousy....

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tiny. Noisy. Dirty.
Awful room. Dirty bathroom. No toilet roll. Tiny. Noisy. Shocking. Accosted in hallway by homosexuals. Guests in hallway with loud video phone conversations & music. Asked for massage in and out of hotel. Damp smell everywhere. Dodgy guests. Dodgy staff. Wore flip flops in shower it was so unclean. Hole in wall spurted dirt when I operated the 'old' shower by mistake. Pitch black box. No window. Freezing aircon, either full on or off. Bed bugs. Disaster.

4/10 Poor

Peter S

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible Hotel
The hotel is FILTHY. The rooms are extremely small. I have to open my bag on the bed. The bed was old. The sink drains onto the bathroom floor, then into the drain-hole. There was hair and stuff from the previous occupant. There is no room service at all. One night the single bulb in the room went out at 9 PM. The receptionist told me nothing can be done until the next morning. I had to grope in the dark all night. The budget hotels in Chungking Mansion in Hong Kong are much better AND cheaper considering that's in Tsim Sha Tsui in Hong Kong.

2/10 Terrible

Franklin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Paid for 3 nights without staying the room at all. Fee was non-refundable? The room was not clean and the smell of cigars. are all over the room, especially in the bed. Unforgetable experience! Sorry.

4/10 Poor

hafiz, Kuala Lumpur

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Bad hotelier
The staff gave me room with faulty air conditioning. The hot shower wasn't working.he said that somebody would come an fix the problems but none coming till next day

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Ken, Australia

Disliked: Cleanliness, property conditions & facilities, room comfort
Smelly, dirty

4/10 Poor

elliott family, newcastle australia

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Terrible hotel, good location
Location is excellent but hotel was dire. The door lock, tv, hot water service all didn't work. The room was a family room with 2 double beds but so small you could t walk around the beds and couldn't open the door when bags in the room. The linen was clean and beds comfy but rest of room and bathroom filthy. The staff were friendly and let us change rooms to one situated away from the noisy road