Title: Resorts World Genting - Genting Grand - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=7521&destination=Genting+Highlands%2C+Pahang%2C+Malaysia&selected=4420732&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Resorts World Genting - Genting Grand Travelers find a peaceful retreat near Genting SkyWorlds Theme Park with indoor and outdoor pools plus spa treatments that include manicures and facials ## Photo gallery for Resorts World Genting - Genting Grand ![View from property - Resorts World Genting - Genting Grand (Genting Highlands)](https://images.trvl-media.com/lodging/5000000/4430000/4420800/4420732/e75a71b9.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Minibar, in-room safe, desk, laptop workspace - Resorts World Genting - Genting Grand (Genting Highlands)](https://images.trvl-media.com/lodging/5000000/4430000/4420800/4420732/d79b184f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Premier Suite | Living area - Resorts World Genting - Genting Grand (Genting Highlands)](https://images.trvl-media.com/lodging/5000000/4430000/4420800/4420732/3016586e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Restaurant - Resorts World Genting - Genting Grand (Genting Highlands)](https://images.trvl-media.com/lodging/5000000/4430000/4420800/4420732/b74ee1c0.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Shopping mall - Resorts World Genting - Genting Grand (Genting Highlands)](https://images.trvl-media.com/lodging/5000000/4430000/4420800/4420732/13eef807.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies First World Plaza offers a quiet escape from the theme park excitement. Visitors can enjoy both indoor and outdoor swimming pools, or book treatments at M Spa for some pampering. The property features a garden and a terrace with views that provide pleasant spots to relax. ## Reviews 8.8 Excellent ## Popular amenities - Spa - Free WiFi - Restaurant - Air conditioning - Gym - Business services ## Room options ### Check availability for these dates Tonight [Mar. 18 - Mar. 19](https://www.expedia.ca/Hotel-Search?startDate=2026-03-18&endDate=2026-03-19&selected=4420732&PinnedHotelID=4420732&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-18&endDate=2026-03-19&selected=4420732&PinnedHotelID=4420732&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Mar. 19 - Mar. 20](https://www.expedia.ca/Hotel-Search?startDate=2026-03-19&endDate=2026-03-20&selected=4420732&PinnedHotelID=4420732&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-19&endDate=2026-03-20&selected=4420732&PinnedHotelID=4420732&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Mar. 20 - Mar. 22](https://www.expedia.ca/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=4420732&PinnedHotelID=4420732&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=4420732&PinnedHotelID=4420732&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Mar. 27 - Mar. 29](https://www.expedia.ca/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=4420732&PinnedHotelID=4420732&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=4420732&PinnedHotelID=4420732&HadPinnedHotel=true®ionId=-1&adults=2) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FKuala-Lumpur-Hotels-Resorts-World-Genting-Genting-Grand.h4420732.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FKuala-Lumpur-Hotels-Resorts-World-Genting-Genting-Grand.h4420732.Hotel-Information) ## About the area Located in Genting Highlands, Resorts World Genting - Genting Grand is in the entertainment district. Genting Skyway and La Santé Spa are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore World of Phalanopsis Orchid Farm and Cascada de Ulu Tampik Janda Baik. Genting SkyWorlds Theme Park and Skytropolis Indoor Theme Park are also worth visiting. [Visit our Genting Highlands travel guide](https://www.expedia.ca/Genting-Highlands.dx7521) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C3.42360%2C101.79232&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=26rywEJM_QvhIqDP8DVGZ9A22uM=) Genting Highlands, 69000 Genting Highlands, Genting Highlands, Pahang, 69000 ### What's nearby - ![a long cable car ever!](https://images.trvl-media.com/place/7521/2ced7e21-c161-46dc-b3f2-0105ca099499.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) SkyAvenue 3 min walk \- 0.3 km - Genting Casino 3 min walk \- 0.3 km - First World Plaza 5 min walk \- 0.5 km - Arena of Stars 7 min walk \- 0.6 km - Genting SkyWorlds Theme Park 9 min walk \- 0.8 km ### Getting around - Kuala Lumpur Gombak Station 46 min drive - Subang (SZB-Sultan Abdul Aziz Shah) 84 min drive ### Restaurants - McDonald's & McCafé 8 min walk - Starbucks 1 min walk - Tealive 1 min walk - Coffee Terrace 1 min walk - Munakata Ramen 8 min walk ## About this property ### Resorts World Genting - Genting Grand Luxury hotel near Genting SkyWorlds Theme Park Take advantage of a casino, a grocery/convenience store, and shopping on site at Resorts World Genting - Genting Grand. Indulge in a facial, a massage, and a manicure/pedicure at M Spa, the onsite spa. Free in-room WiFi is available to all guests, along with a garden and a hair salon. Other perks at this hotel include: - Limo/town car service, babysitting (surcharge), and ATM/banking services - A front-desk safe, a porter/bellhop, and concierge services - A 24-hour front desk, luggage storage, and free newspapers Room features All 745 rooms offer comforts such as 24-hour room service and laptop-friendly workspaces, as well as thoughtful touches like free WiFi and air conditioning. Other amenities include: - Separate tubs/showers, free toiletries, and hair dryers - 42-inch plasma TVs with satellite channels - Wardrobes/closets, coffee/tea makers, and daily housekeeping ## Similar properties ![Shopping mall](https://images.trvl-media.com/lodging/10000000/9520000/9514400/9514356/f10537b3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Resorts World Genting - Highlands Hotel Genting Highlands - Spa - Parking included - Free WiFi - Restaurant 8.6 Excellent 62 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-01&endDate=2026-04-02&selected=9514356&PinnedHotelID=9514356&HadPinnedHotel=true®ionId=-1&adults=2) ![Sports facility](https://images.trvl-media.com/lodging/5000000/4430000/4420900/4420842/837b4787.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Resorts World Genting - Genting Skyworlds Hotel Genting Highlands - Restaurant - Business services - Laundry - Room service 7.6 Good 130 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-01&endDate=2026-04-02&selected=4420842&PinnedHotelID=4420842&HadPinnedHotel=true®ionId=-1&adults=2) ![3 indoor pools](https://images.trvl-media.com/lodging/105000000/104540000/104536600/104536564/f69b0236.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Wyndham Ion Majestic Genting Highlands Genting Highlands - Pool - Spa - Kids pool - Parking included 7.2 Good 29 reviews CA $218 CA $240 total includes taxes & fees Mar 19 - Mar 20 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-19&endDate=2026-03-20&selected=104536564&PinnedHotelID=104536564&HadPinnedHotel=true®ionId=-1&adults=2) ![4 indoor pools](https://images.trvl-media.com/lodging/115000000/114520000/114516900/114516848/e1850f24.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Signata Genting Highlands Genting Highlands - Pool - Spa - Kids pool - Waterslide 8.4 Very good 8 reviews CA $66 CA $83 total includes taxes & fees Mar 23 - Mar 24 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-23&endDate=2026-03-24&selected=114516848&PinnedHotelID=114516848&HadPinnedHotel=true®ionId=-1&adults=2) ![Shopping mall](https://images.trvl-media.com/lodging/7000000/6650000/6648500/6648458/515349b4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Resorts World Genting - Resort Hotel Genting Highlands - Free WiFi - Restaurant - Parking available - Business services 7.6 Good 244 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-01&endDate=2026-04-02&selected=6648458&PinnedHotelID=6648458&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 7:00 AM to 10:00 PM, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/72000000/71740000/71730400/71730388/a51daec8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### M World Hotel Damansara Utama - Pool - Kids pool - Parking included - Free WiFi 9.0 Wonderful 520 reviews CA $121 CA $138 total includes taxes & fees Mar 22 - Mar 23 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-22&endDate=2026-03-23&selected=71730388&PinnedHotelID=71730388&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/115000000/114650000/114642100/114642074/3e567851.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Antara Residence By Sleeping Lion Genting Highlands - Pool - Kitchen - Washer - Dryer 8.0 Very good 4 reviews CA $140 CA $157 total includes taxes & fees Mar 26 - Mar 27 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-26&endDate=2026-03-27&selected=114642074&PinnedHotelID=114642074&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/123000000/122630000/122623200/122623197/4bbfef86.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### 7Stonez Luxury ANTARA RESIDENCE Genting Highlands Genting Highlands - Pool - Kitchen - Free WiFi - Restaurant 9.0 Wonderful 8 reviews CA $171 CA $189 total includes taxes & fees Apr 14 - Apr 15 [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-14&endDate=2026-04-15&selected=122623197&PinnedHotelID=122623197&HadPinnedHotel=true®ionId=-1&adults=2) ![3 restaurants, breakfast, lunch, dinner served; international cuisine](https://images.trvl-media.com/lodging/2000000/1470000/1468700/1468622/fbe2fc2c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Traders Hotel Kuala Lumpur Kuala Lumpur City Centre - Pool - Spa - Parking included - Free WiFi 9.2 Wonderful 1,000 reviews CA $160 CA $177 total includes taxes & fees Mar 25 - Mar 26 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-25&endDate=2026-03-26&selected=1468622&PinnedHotelID=1468622&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/123000000/122350000/122341900/122341847/w745h450x5y0-4b21df06.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Antara Genting Highlands by Silaslee Genting Highlands - Pool - Kitchen - Free WiFi - Air conditioning 10 Exceptional 1 review CA $148 CA $166 total includes taxes & fees Mar 24 - Mar 25 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-24&endDate=2026-03-25&selected=122341847&PinnedHotelID=122341847&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-04-01&endDate=2026-04-02&selected=4420732&PinnedHotelID=4420732&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=4420732,9514356,4420842,104536564,114516848) ## Property amenities ### Internet - Available in all rooms: Free WiFi ### Parking and transportation - Limo/town car service ### Food and drink - A restaurant ### Things to do - Casino - Children's club - Full-service spa - Gym - Sauna - Shopping ### Family friendly - Babysitting (surcharge) - Children's club - Grocery/convenience store - Laundry facilities ### Conveniences - 24-hour front desk - ATM - Free newspapers in lobby - Gift shop/newsstand - Grocery/convenience store - Hair salon - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Porter/bellhop ### Business services - Business center - Conference space ### Outdoors - Garden ### Full-service spa - Body wraps - Facials - Manicures/pedicures - Massage ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Handrails in stairways - Wheelchair accessibility - Wheelchair accessible (may have limitations) - Wheelchair-accessible concierge desk - Wheelchair-accessible path to elevator - Wheelchair-accessible registration desk - Wheelchairs on site ### More - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Free toiletries - Hair dryer - Separate bathtub and shower - Slippers - Towels provided ### Entertainment - 42-inch plasma TV with satellite channels ### Food and drink - 24-hour room service - Coffee/tea maker - Minibar ### More - Air conditioning - Desk - Free daily newspapers - Iron/ironing board - Laptop workspace - Phone - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: anytime Contactless check-in available Minimum check-in age: 18 ### Check-out Check-out before noon Contactless check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property For any questions, please contact the property using the information on the booking confirmation Information provided by the property may be translated using automated translation tools The Genting Highlands Theme Park will be closed for renovation until further notice. ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: MYR 200 per stay - A tax is imposed by the city: MYR 3.00 per accommodation, per night We have included all charges provided to us by the property. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### We should mention Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation No pets and no service animals are allowed at this property ### Property is also known as Genting Grand Genting Highlands Genting Grand Hotel Genting Grand Hotel Genting Highlands Resorts World Genting Genting Grand Hotel Genting Highlands Resorts World Genting Genting Grand Hotel Maxims Genting Hotel Genting Highlands Resorts World Genting Genting Grand Genting Highlands Resorts World Genting Genting Grand Resorts World Genting Genting Resorts World Genting - Genting Grand Hotel Resorts World Genting - Genting Grand Genting Highlands Resorts World Genting - Genting Grand Hotel Genting Highlands ## Frequently asked questions ### Is Resorts World Genting - Genting Grand pet-friendly? ### What time is check-in at Resorts World Genting - Genting Grand? ### What time is check-out at Resorts World Genting - Genting Grand? ### Where is Resorts World Genting - Genting Grand located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Resorts World Genting - Genting Grand Reviews 8.8 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.0 Cleanliness ### 8.6 Location ### 8.8 Staff & service ### 8.4 Property conditions & facilities 10 - Excellent 24 8 - Good 23 6 - Okay 7 4 - Poor 0 2 - Terrible 0 ## Reviews Verified ### 10/10 Excellent #### Kelvin Dec 30, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent location, service and premier suite room is super luxurious. Worth the price ##### Kelvin Verified ### 10/10 Excellent #### May May Jan 12, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Service was excellent and most important - we feel safe going back to our hotel room anytime of the day or night!! Will surely visit again!! ##### May May Stayed 3 nights in Jan 2020 Verified ### 10/10 Excellent #### Verified traveller Dec 22, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### ゲンティンお勧めのホテル 外観は古そうだが、中はしっかりリニューアルされていて、大変満足。wifiがもう少し早いとうれしい。 ##### Verified traveller Stayed 1 night in Dec 2019 Verified ### 10/10 Excellent #### Verified traveller Aug 30, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff are very friendly. Hotel very clean. The hotel is very convenient to all the entertainment areas. ##### Verified traveller Stayed 2 nights in Aug 2019 Verified ### 8/10 Good #### Umer Rehan Mar 10, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Keep it up Good ##### Umer Rehan Stayed 1 night in Mar 2019 Verified ### 8/10 Good #### Lai Dec 25, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort It was a couple date for me. The room was awesome just that I stay near the lift. Quite noisy when there’s people talking loudly while going back to their room. Overall is still okay. ##### Lai Stayed 1 night in Dec 2018 Verified ### 8/10 Good #### Yap Jun 21, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Hotel Hotel staff are friendly and considerate. Gave me a room nearest to the lift because I have a little inconvenience with my movement. Hotel staff called to check the purpose of my stay and give their outmost support to accomodate my request. ##### Yap Stayed 2 nights in Jun 2018 Verified ### 10/10 Excellent #### Malcolm Jan 7, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### First Time in Genting From jockey parking,bellboys and reception ( Diana ) the tone was set -excellence !!My room was spacious,well designed and very clean.A very well managed hotel! ##### Malcolm Stayed 1 night in Jan 2018 Verified ### 8/10 Good #### YEE SIN Sep 11, 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Clean and well appointed rooms. Good service. ##### YEE SIN Stayed 2 nights in Sep 2017 Verified ### 10/10 Excellent #### SW Apr 17, 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Very comfortable hotel Room and amenities are really nice. Fast check-in process. Excellent house keeping service (I said one of the best I have had experienced, I am a frequent traveller). Hotel conveniently connected to all the fun stuff, restaurants, and shops at Genting. The only down side is that there were no map at the hotel, it was hard to figure out our way when we first got there. ##### SW Verified ### 10/10 Excellent #### Verified traveller Sep 20, 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Everything is inside the complex - no worry about eating there. In the morning the area will be surrounded by thick fog, don't need to be shocked and enjoy the moment of romantic. ##### Verified traveller Verified ### 6/10 Okay #### Verified traveller Nov 23, 2015 Liked: Cleanliness, staff & service, room comfort #### Not a 5 star hotel We impressed initially when we cheched in and went to massage room for relaxation however, I strongly recommned to hotel management seprate your hotel from the resturant next to lobby as a self service buffet which looks like a 2 star resturant with very very cheap food qualitu even not fresh bread or juice. Room was good but I guess main problem of the hotel was the food quality and mix the 5 star hotel with 2 star resturant ##### Verified traveller Verified ### 8/10 Good #### shosho Nov 2, 2015 Disliked: Staff & service, property conditions & facilities #### It is the center Staff not welcoming or friendly, one room was without aircondition, rooms were not clean. ##### shosho Verified ### 10/10 Excellent #### Verified traveller Oct 15, 2015 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### جميله ورررررررررائعه جميله ورررررررررائعه ##### Verified traveller Verified ### 8/10 Good #### Dennis Oct 2, 2015 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### good we really enjoyed. ##### Dennis Verified ### 8/10 Good #### Verified traveller Aug 12, 2015 Liked: Cleanliness, room comfort #### 7/10 Room is bigger as compared to First World. Was grateful to be given earlier check in for 1 room. The other room was given to us around 6pm+ after checking with them 2 or 3 times. In the end 4 Adults cramp on a bed for that few hrs nap as we rch genting vry early. ##### Verified traveller Verified ### 8/10 Good #### Fahad A. Jun 13, 2015 Liked: Cleanliness, staff & service, room comfort #### Nice Friendly staff , lovely rooms , excellent location but poor breakfast everything else was extremely satisfying ,,, lots of shops and varity of foods and the theatre is nearby and the telefreak,, lovely weather ##### Fahad A. Verified ### 10/10 Excellent #### Sam Mar 23, 2015 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Very good hotel to stay in Counter staff is friendly and efficient, both in check in and out. I have experienced a problem in connecting the wifi and they sent a staff member immediately to my room and solved the problem. Actually, all the staff is friendly. ##### Sam Verified ### 8/10 Good #### Ong Feb 26, 2015 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice and clean, centre of everything Clean room, yummy breakfast and we'll visit again for sure. ##### Ong Verified ### 10/10 Excellent #### Drapan Feb 12, 2015 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice hotel very convenient location The hotel is very nice well maintained. Staff is very cooperative. Taxi is provided by hotel. ##### Drapan Verified ### 8/10 Good #### Li Ling Jan 29, 2015 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Check-in time delayed. Comfortable stay, friendly staff however the check-in is usual very late. By right is 3pm, yet around 4+ after I enquired with them they are only able to provide me 1 of the room. (Booked a connecting room) Around 5pm after I made a call to reception then they confirmed the room is ready. Appreciated they sent a staff to pass us the key as we are exhausted. ##### Li Ling Verified ### 6/10 Okay #### Arvind Jan 18, 2015 Disliked: Property conditions & facilities, room comfort #### Okay Check-in service is good. Room was disappointing. Photos are deceiving as room is quite small. Bathroom was good size and clean. Stench from toilet (I note another review mentioned same thing). Otherwise staff were helpful, but some not well-informed and not trained properly.... we got mixed answers. Since Hotel seems to be busy always due to Casino etc., that extra service is missing for non-gamblers. ##### Arvind Verified ### 8/10 Good #### Mark Jan 11, 2015 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Not bad Would like bus transport to the air port for that price thanks mark. ##### Mark Verified ### 10/10 Excellent #### Verified traveller Dec 31, 2014 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Kids-friendly Fantastic room and famil-friendly ##### Verified traveller Verified ### 6/10 Okay #### carrie Dec 13, 2014 #### Good location Only hotel in Genting to have wifi. Rm is just normal. Toilet is very big. 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