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Reviews of Hotel Alibaba Bukit Bintang

2.5 out of 5
Hotel Alibaba Bukit Bintang
No. 172 Jalan Pudu, Kuala Lumpur

Reviews

5.0
Rating 10 - Excellent. 1 out of 11 reviews" "
Rating 8 - Good. 1 out of 11 reviews" "
Rating 6 - Okay. 3 out of 11 reviews" "
Rating 4 - Poor. 4 out of 11 reviews" "
Rating 2 - Terrible. 2 out of 11 reviews" "

5.6/10

Cleanliness

5.0/10

Staff & service

5.0/10

Property conditions & facilities

Reviews

4/10 Poor

Verified traveller

Stayed 1 night in Jun 2018

4/10 Poor

Bharat

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
the heater broken and toilet so dirty
I am booking room with free Breakfast but i don't got anything. the AC can not turn off. the table and the chair already broken. the toilet so dirty, heater it's not working. already broken.
Stayed 1 night in Dec 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good place to stay with easy access
at very good location, very clean comfortable. I like the water in the shower,. Heavy. 2 minute walk to the monorail station. Use to stay here regularly

6/10 Okay

Indraman, Mauritius

Quiet and comfortable place to bath and sleep
comfortable,private and relatively clean place to bath and sleep.value for money.Very well located; 3 minutes walk to Imbi monorail station that can connect you everywhere- to KL central or to the city centre, walking distance to Chinatown, 5 minutes to TimesSquare and at least 4 big shopping malls.you can even catch a bus to Singapore next to timessquare, which I did! I stayed there for 10 nights in all and I am fully satisfied for the money I paid. Recommended for low budget travellers who are not looking for luxury.

4/10 Poor

Ling

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Reduan, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for the price, value-for-money!
Room is a bit cramp/small but not a problem. Good working air-con and working water heater. Lack of Astro channels on TV. Comfortable bed and stay. Overall, good & simple for basic sleep, peaceful. Great value-for-money. Will stay again. Convenient as very near to Bukit Bintang and Berjaya Times Square.

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
woodlander
driping aircon, toilet doors never closed properly, wall were made of partition materials, no lifts. i wont really recomemd this hotel to ppl who traveling with family
Response from HOTEL MANAGEMENT on Feb 11, 2016
Dear Traveler, Thanks for your feedback. Rest assured that your feedback has been shared with the department heads involved for review and improvement. Please accept our sincere apologies for the inconvenience caused. We hope to welcome you back in the future for a better experience.

6/10 Okay

Verified traveller

Disliked: Staff & service
Nice Budget
Nice n comfortable. Easy to go to any place within the radius.

6/10 Okay

Verified traveller

2/10 Terrible

JIYOUNG, korea

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
다신 가고 싶지 않음
정말 최악 벌레 냄새 방음은 되지않고 가자마자 방을 몇번을 바꿨는지 모르겠음. 변기물또한 내려가지 않아서 일도 못봄. 다신 가고 싶지 않음
Response from Management on Apr 16, 2016
Dear Traveler, Thanks for your feedback. Rest assured that your feedback has been shared with the department heads involved for review and improvement. Please accept our sincere apologies for the inconvenience caused. We hope to welcome you back in the future for a better experience.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hemskt
Varning för detta hotell - jätte dålig service, kändes som att de inte ens vela ha oss där. Jätte jätte små och smutsiga rum med saker som gick sönder hela tiden; krokar, toalett osv. Men det västa av allt var att det luktade rök överallt, kunde knappt andas. Sen lär jag även påpeka att det var stökigt på hotellet och rumen var INTE isolerade så man kunde inte sova.
Response from Management on Apr 16, 2016
Dear Traveler, Thanks for your feedback. Rest assured that your feedback has been shared with the department heads involved for review and improvement. Please accept our sincere apologies for the inconvenience caused. We hope to welcome you back in the future for a better experience.