Title: Grand Ion Delemen Hotel - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Grand Ion Delemen Hotel Luxury hotel with a fitness center and a 24-hour front desk ## Photo gallery for Grand Ion Delemen Hotel ![Garden - Grand Ion Delemen Hotel (Genting Highlands)](https://images.trvl-media.com/lodging/23000000/22680000/22674000/22673933/ce36794c.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Lobby - Grand Ion Delemen Hotel (Genting Highlands)](https://images.trvl-media.com/lodging/23000000/22680000/22674000/22673933/8d3b1237.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Aerial view - Grand Ion Delemen Hotel (Genting Highlands)](https://images.trvl-media.com/lodging/23000000/22680000/22674000/22673933/261ddadf.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Restaurant - Grand Ion Delemen Hotel (Genting Highlands)](https://images.trvl-media.com/lodging/23000000/22680000/22674000/22673933/99a6dda0.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Indoor pool - Grand Ion Delemen Hotel (Genting Highlands)](https://images.trvl-media.com/lodging/23000000/22680000/22674000/22673933/4e0f968a.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located close to First World Plaza and Skytropolis Indoor Theme Park, Grand Ion Delemen Hotel provides a grocery/convenience store, a coffee shop/cafe, and a garden. Enjoy the gym, as well as activities like ziplining, hiking/biking, and rock climbing. In addition to a playground and an arcade/game room, guests can connect to free in-room WiFi. ## Reviews 7.2 Good ## Popular amenities - Pool - Free WiFi - Restaurant - Air conditioning - Gym - Breakfast available ## Check prices for these days [Tonight ](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-24&selected=22673933&PinnedHotelID=22673933&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-24&selected=22673933&PinnedHotelID=22673933&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.ca/Hotel-Search?startDate=2026-01-24&endDate=2026-01-25&selected=22673933&PinnedHotelID=22673933&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-24&endDate=2026-01-25&selected=22673933&PinnedHotelID=22673933&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=22673933&PinnedHotelID=22673933&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=22673933&PinnedHotelID=22673933&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=22673933&PinnedHotelID=22673933&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=22673933&PinnedHotelID=22673933&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 2 beds 1 bed 3+ beds Showing 23 of 23 rooms ### View all photos for Deluxe Twin Room ![Deluxe Twin Room](https://images.trvl-media.com/lodging/23000000/22680000/22674000/22673933/b56f3320.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Twin Room ### Highlights Air conditioning Connecting rooms available LCD TV Blackout drapes/curtains Private bathroom Bidet Rainfall showerhead Hair dryer - 327 sq ft - Sleeps 2 - 2 Twin Beds ### View all photos for Suite, 1 Bedroom ![Suite, 1 Bedroom | Living room](https://images.trvl-media.com/lodging/23000000/22680000/22674000/22673933/9889b42e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 Bedroom ### Highlights Balcony Separate dining area Separate sitting area Air conditioning Connecting rooms available LCD TV Blackout drapes/curtains Separate bedroom - 700 sq ft - 1 bedroom - Sleeps 2 - 1 Queen Bed ### View all photos for Suite, 2 Bedrooms ![Suite, 2 Bedrooms | Living area](https://images.trvl-media.com/lodging/23000000/22680000/22674000/22673933/47fe606b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 2 Bedrooms ### Highlights Balcony Separate dining area Separate sitting area Air conditioning Connecting rooms available LCD TV Blackout drapes/curtains 2 bedrooms - 1007 sq ft - 2 bedrooms - Sleeps 4 - 1 King Bed and 2 Twin Beds ### View all photos for Suite, 3 Bedrooms ![Suite, 3 Bedrooms | Living area](https://images.trvl-media.com/lodging/23000000/22680000/22674000/22673933/d40040bd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 3 Bedrooms ### Highlights Balcony Separate dining area Separate sitting area Air conditioning Connecting rooms available LCD TV Blackout drapes/curtains 3 bedrooms - 1356 sq ft - 3 bedrooms - Sleeps 6 - 1 King Bed, 2 Twin Beds and 1 Queen Bed ### View all photos for Deluxe Double Room ![Deluxe Double Room](https://images.trvl-media.com/lodging/23000000/22680000/22674000/22673933/fe5ad191.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room 8.0 Very good 3 reviews ### Highlights Air conditioning Connecting rooms available LCD TV Blackout drapes/curtains Private bathroom Bidet Rainfall showerhead Hair dryer - 327 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Premier Double Room ![Premier Double Room](https://images.trvl-media.com/lodging/23000000/22680000/22674000/22673933/24887492.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier Double Room ### Highlights Air conditioning Connecting rooms available LCD TV Blackout drapes/curtains Private bathroom Bidet Rainfall showerhead Hair dryer - 431 sq ft - Sleeps 2 - 1 Queen Bed ### View all photos for Apartment, 2 Bedrooms ![Apartment, 2 Bedrooms | Living area](https://images.trvl-media.com/lodging/23000000/22680000/22674000/22673933/8db099b2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartment, 2 Bedrooms ### Highlights Air conditioning Connecting rooms available LCD TV Blackout drapes/curtains 2 bedrooms Private bathroom Bidet Rainfall showerhead - 667 sq ft - 2 bedrooms - Sleeps 4 - 1 Queen Bed and 2 Twin Beds ### View all photos for Family Suite ![Family Suite | Living area](https://images.trvl-media.com/lodging/23000000/22680000/22674000/22673933/416fe40f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Suite ### Highlights Air conditioning Connecting rooms available LCD TV Blackout drapes/curtains Separate bedroom Private bathroom Bidet Rainfall showerhead - 700 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed and 1 Queen Bunk Bed ### View all photos for Suite ![Suite | Living area](https://images.trvl-media.com/lodging/23000000/22680000/22674000/22673933/ed662cea.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite ### Highlights Air conditioning Connecting rooms available LCD TV Blackout drapes/curtains Separate bedroom Private bathroom Bathrobes Hair dryer - 700 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### Suite 8.0 Very good 1 review ### Highlights Air conditioning Connecting rooms available LCD TV Blackout drapes/curtains Separate bedroom Private bathroom Bathrobes Hair dryer - 700 sq ft - 1 bedroom - Sleeps 2 - 2 Twin Beds ### View all photos for Premier Twin Room ![Premier Twin Room](https://images.trvl-media.com/lodging/23000000/22680000/22674000/22673933/57e7c5cd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier Twin Room ### Highlights Air conditioning Connecting rooms available LCD TV Blackout drapes/curtains Private bathroom Bathrobes Hair dryer Rainfall showerhead - 431 sq ft - Sleeps 2 - 2 Twin Beds ### View all photos for Penthouse ![Penthouse | Living area](https://images.trvl-media.com/lodging/23000000/22680000/22674000/22673933/991b4c49.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Penthouse ### Highlights Air conditioning Connecting rooms available LCD TV Blackout drapes/curtains 3 bedrooms 2 bathrooms Private bathroom Rainfall showerhead - 3 bedrooms - Sleeps 6 - 1 Queen Bed, 1 Twin Bed and 1 King Bed ### View all photos for Premier Studio Twin ![In-room safe, desk, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/23000000/22680000/22674000/22673933/3f2dff58.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier Studio Twin - Sleeps 2 ### View all photos for Premier Studio Queen ![Coffee/tea maker, electric kettle](https://images.trvl-media.com/lodging/23000000/22680000/22674000/22673933/w648h440x0y0-0dc467c3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier Studio Queen - Sleeps 2 ### View all photos for Premier Family Room ![In-room safe, desk, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/23000000/22680000/22674000/22673933/16dd28d9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier Family Room - Sleeps 4 ### View all photos for Premier Two Bedroom ![In-room safe, desk, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/23000000/22680000/22674000/22673933/60bff119.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier Two Bedroom - Sleeps 4 ### View all photos for Premier Deluxe King Room ![In-room safe, desk, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/23000000/22680000/22674000/22673933/54500099.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier Deluxe King Room - Sleeps 2 ### View all photos for Premier Deluxe Twin Room ![In-room safe, desk, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/23000000/22680000/22674000/22673933/fe643964.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier Deluxe Twin Room - Sleeps 2 ### View all photos for Premier One Bedroom Suites King ![In-room safe, desk, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/23000000/22680000/22674000/22673933/33a4aeb5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier One Bedroom Suites King - Sleeps 2 ### View all photos for Premier One Bedroom Suite Twin ![In-room safe, desk, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/23000000/22680000/22674000/22673933/4c638115.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier One Bedroom Suite Twin - Sleeps 2 ### View all photos for Premier Two Bedroom Suite ![In-room safe, desk, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/23000000/22680000/22674000/22673933/43b1aa48.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier Two Bedroom Suite - Sleeps 4 ### View all photos for Premier Three Bedroom Suites ![In-room safe, desk, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/23000000/22680000/22674000/22673933/a029d6b2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier Three Bedroom Suites - Sleeps 6 ### View all photos for Premier Penthouse ![In-room safe, desk, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/23000000/22680000/22674000/22673933/1b1f0ac5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier Penthouse - Sleeps 6 ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FKuala-Lumpur-Hotels-Grand-Ion-Delemen-Hotel.h22673933.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FKuala-Lumpur-Hotels-Grand-Ion-Delemen-Hotel.h22673933.Hotel-Information) ## About the area Located in Genting Highlands, Grand Ion Delemen Hotel is in the entertainment district and near theme parks. First World Plaza and SkyAvenue are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Skytropolis Indoor Theme Park and Happy Bee Farm & Insect World. Looking to enjoy an event or a game while in town? See what's going on at Arena of Stars. [Visit our Genting Highlands travel guide](https://www.expedia.ca/Genting-Highlands.dx7521) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C3.43422%2C101.78641&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=F6LdC8Lu2XdV4RbX12OWGL0JYO4=) Jalan Ion Delemen 1, Genting Highlands, 69000 ### What's nearby - ![a long cable car ever!](https://images.trvl-media.com/place/7521/2ced7e21-c161-46dc-b3f2-0105ca099499.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) SkyAvenue 3 min drive \- 1.6 km - First World Plaza 3 min drive \- 1.6 km - Skytropolis Indoor Theme Park 3 min drive \- 1.6 km - Arena of Stars 3 min drive \- 1.6 km - Genting SkyWorlds Theme Park 4 min drive \- 1.9 km ### Getting around - Kuala Lumpur Gombak Station 50 min drive - Kuala Lumpur International Airport (KUL) 116 min drive ### Restaurants - Hard Rock Cafe Genting Highlands 15 min walk - The Majestic Pizza 5 min walk - Kompas Cafe 4 min walk - Tavern in the Sky 1 min walk - Hugo's Lounge 2 min walk ## About this property ### Grand Ion Delemen Hotel Luxury family-friendly hotel near First World Plaza Located close to Skytropolis Indoor Theme Park and SkyAvenue, Grand Ion Delemen Hotel provides a grocery/convenience store, a coffee shop/cafe, and a garden. Enjoy the gym, as well as activities like ziplining, hiking/biking, and rock climbing. Free in-room WiFi is available to all guests, along with a playground and an arcade/game room. Other perks include: - An indoor pool and a children's pool - Breakfast (surcharge), tour/ticket assistance, and wedding services - 10 meeting rooms, a front-desk safe, and luggage storage - Smoke-free premises, an elevator, and a 24-hour front desk - Guest reviews speak well of the overall condition Room features All 611 rooms offer comforts such as air conditioning and bathrobes, in addition to perks like free WiFi and safes. Other conveniences in all rooms include: - Rainfall showers, free toiletries, and hair dryers - 42-inch LCD TVs with satellite channels - Wardrobes/closets, electric kettles, and daily housekeeping ## Similar properties ![Panoramic Suite](https://images.trvl-media.com/lodging/97000000/96260000/96252300/96252241/b0388908.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### GENTING FoggyCold StayCation AT Ion Delemen By HAPYHOME Genting Highlands - Pool - Kitchen - Parking included - Free WiFi 8.2 Very good 17 reviews CA $46 CA $78 total includes taxes & fees Jan 24 - Jan 25 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-24&endDate=2026-01-25&selected=96252241&PinnedHotelID=96252241&HadPinnedHotel=true®ionId=-1&adults=2) ![Hot springs](https://images.trvl-media.com/lodging/88000000/87140000/87136200/87136138/eb16d13e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Yanné, Onsen Hotel Genting Highlands - Pool - Hot tub - Spa - Free WiFi 8.4 Very good 45 reviews CA $82 CA $94 total includes taxes & fees Jan 27 - 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Pool - Kids pool - Parking included - Free WiFi 8.6 Excellent 20 reviews CA $65 CA $75 total includes taxes & fees Feb 23 - Feb 24 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-23&endDate=2026-02-24&selected=27236074&PinnedHotelID=27236074&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 7:30 AM to 9:00 PM, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/5000000/4310000/4308800/4308783/1d31ae6b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Chateau Spa & Wellness Resort Bukit Tinggi - Pool - Spa - Kids pool - Parking included 9.0 Wonderful 204 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-06&endDate=2026-02-07&selected=4308783&PinnedHotelID=4308783&HadPinnedHotel=true®ionId=-1&adults=2) ![Penthouse Presidential Suite with Balcony and Genting View | Private kitchen](https://images.trvl-media.com/lodging/40000000/39810000/39808700/39808629/20ca5061.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### 7Stonez Suites Geo38 Genting Highlands Genting Highlands - 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A coffee shop/cafe - A restaurant - Couples/private dining ### Restaurants on site - Fairy Tales - Kembali Kitchen ### Things to do - Arcade/game room - Children's pool - Gym - Hiking/biking trails - Indoor pool - Playground - Rock climbing - Ziplining ### Family friendly - Arcade/game room - Children's pool - Grocery/convenience store - Indoor pool - Laundry facilities - Playground ### Conveniences - 24-hour front desk - Grocery/convenience store - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Proposal/romance packages - Tour and ticket assistance - Wedding services ### Business services - 10 meeting rooms - 4,896 square feet of conference space - Business center ### Outdoors - Garden - In the mountains ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Stair-free path to entrance - Well-lit path to entrance - Wheelchair accessibility - Wheelchair accessible (may have limitations) - Wheelchair-accessible business center - Wheelchair-accessible concierge desk - Wheelchair-accessible gym - Wheelchair-accessible lounge - Wheelchair-accessible parking - Wheelchair-accessible pool - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant - Wheelchairs on site ### More - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Bathrobes - Free toiletries - Hair dryer - Rainfall showerhead - Shampoo - Shower - Slippers - Soap - Toilet paper - Towels provided ### Entertainment - 42-inch LCD TV with satellite channels ### Food and drink - Coffee/tea maker - Electric kettle - Free bottled water - Limited room service ### More - Air conditioning - Connecting rooms available - Desk - Iron/ironing board - Phone - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: anytime Contactless check-in available Minimum check-in age: 18 ### Check-out Check-out before noon Contactless check-out available Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions Front desk staff will greet guests on arrival at the property At check-in, guests must provide a record of full COVID-19 vaccination COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in For any questions, please contact the property using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome 1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: MYR 200 per accommodation, per night - A tax is imposed by the city: MYR 3.00 per accommodation, per night We have included all charges provided to us by the property. ### Optional extras - Fee for to-go breakfast: approximately MYR 70 for adults and MYR 35 for children - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards, debit cards, and cash This property reserves the right to pre-authorize the guest's credit card prior to arrival. Cashless transactions are available Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation No pets and no service animals are allowed at this property A car is recommended for transportation to and from this property ### Property is also known as Grand Ion Delemen Hotel Genting Highlands Grand Ion Delemen Genting Highlands Grand Ion Delemen Ion lemen Genting Highlands Grand Ion Delemen Hotel Hotel Grand Ion Delemen Hotel Genting Highlands Grand Ion Delemen Hotel Hotel Genting Highlands ## Frequently asked questions ### Does Grand Ion Delemen Hotel have a pool? ### How much does it cost to stay at Grand Ion Delemen Hotel? ### Is Grand Ion Delemen Hotel pet-friendly? ### What time is check-in at Grand Ion Delemen Hotel? ### What time is check-out at Grand Ion Delemen Hotel? ### Where is Grand Ion Delemen Hotel located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Grand Ion Delemen Hotel Reviews 7.2 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 7.4 Cleanliness ### 7.4 Location ### 7.6 Staff & service ### 7.2 Property conditions & facilities 10 - Excellent 151 8 - Good 172 6 - Okay 87 4 - Poor 61 2 - Terrible 56 ## Reviews ### 10/10 Excellent #### lily Jan 1, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Place is very clean and nice to stay ##### lily Stayed 2 nights in Dec 2024 ### 10/10 Excellent #### monique Oct 6, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The pool kitchen food are excellent, my room is spacious and luxury. Sure I will be back ##### monique Stayed 1 night in Oct 2023 ### 10/10 Excellent #### Mohammed Rizwanul Apr 23, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nicely located at the top of Genting Highlands. There are some convenient shops at the ground floor if you crave late-night snacks. We stayed on tower 3\. Microwave stopped working and in no time, they replaced it as soon as we reported. There are some construction happening closeby, which can be noisy at times, we were so tired that it didn't even bother us at all. ##### Mohammed Rizwanul Stayed 3 nights in Apr 2024 ### 4/10 Poor #### Kooi Nov 12, 2023 Disliked: Cleanliness, amenities, property conditions & facilities I dont like the condition of the hotel and the location of the property. What i like was only the friendliess of the staffs and the manager Hati who unpraded my faulty room to a suite and provided free shuttle bus which was about 15 minutes bus ride to Genting Arena of Star.. ##### Kooi Stayed 3 nights in Nov 2023 ### 8/10 Good #### Mannan Apr 9, 2024 Liked: Cleanliness, staff & service, amenities The room was generously sized and offered ample space. While the balcony provided a pleasant view, unobstructed vistas of the surrounding scenery would enhance the experience. The hotel provided mineral water and hot beverages, and we enjoyed reliable Wi-Fi connectivity. The toilet facilities met our expectations. However, we noted that the carpet in the sofa area was soiled, making it unsuitable for seating. Additionally, the corridors leading to the rooms were not adequately maintained. ##### Mannan Stayed 2 nights in Apr 2024 ### 2/10 Terrible #### Mateus Jan 2, 2026 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Booked a single bed, given a twin instead. Asked for a changed and even were asked to contact expedia, but didn’t give any compensation anyway. Towels have black spots, window seal were broken, bathroom smelt like smoking, complicated maze to go to room & reception. ![Getting into reception/parking](https://a.travel-assets.com/ugc/hotel-reviews/ae00dcf4-cfa6-4a35-80b1-b1406a09b581-1767318114700.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Towel hand dirty](https://a.travel-assets.com/ugc/hotel-reviews/c5bfa7a4-90d0-4eda-9870-46790c9ac333-1767318116863.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Shower gel broken/empty](https://a.travel-assets.com/ugc/hotel-reviews/d1fea129-33bc-4118-86df-a872676730b3-1767318118484.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Mateus Stayed 1 night in Dec 2025 ### 2/10 Terrible #### chaw chuen Jan 5, 2026 Disliked: Cleanliness, amenities, property conditions & facilities Room is not clean Whole bathroom gets wet after a shower even with shower door is closed Walk to parking lot is smelly Staff is unprofessional in explaining details about parking. Had to pay out of pocket in the end due to unclear communication. They purposely hide info about parking validation after leaving the hotel. They didn't show me this info before I park. This is claerly diceiting the customer. I had 2 rooms booked. I specifically requested for 2 rooms on the same floor. They gave me 1 room and said keys for both rooms are in the packet. After i enter my 1st room I only realize they only give me key to 1 room. I had to go back down to the lobby to get the other key. And end up the second room is 16 floors away from the 1st. And this is not a hotel. This is a service apartment. This is clearly false advertising. ##### chaw chuen Stayed 2 nights in Jan 2026 ### 6/10 Okay #### Verified traveller Jul 11, 2025 Disliked: Cleanliness, property conditions & facilities Nice view but need to buck up on overall cleanliness and service. ##### Verified traveller Stayed 3 nights in Jul 2025 ### 6/10 Okay #### Lesley Sep 16, 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Stay anywhere else Hotel photos are not accurate, must be from when it was new. Whole place is dirty. Beds were hard as rocks and my sheets had stains on them. No shampoo, conditioner or shower gel. You have to pay to use anything in the room (soap, toothpaste etc). Shuttle bus usually booked out. Would not recommend nor stay again. ##### Lesley Stayed 3 nights in Sep 2025 ### 2/10 Terrible #### JITEN Jul 14, 2025 Property is run down and ##### JITEN Stayed 2 nights in Jul 2025 ### 8/10 Good #### ian May 13, 2025 Liked: Staff & service, room comfort Disliked: Cleanliness #### Would go back The hotel needs overall, my friends room head board was dirty and really needed clean , but hotel was brilliant ##### ian Stayed 1 night in May 2025 ### 8/10 Good #### MD HABIBUR Jun 19, 2025 Need more cleaning ##### MD HABIBUR Stayed 1 night in Jun 2025 ### 8/10 Good #### Steve Nov 14, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Been staying here every times i come Genting. Is a comfortable hotel room stay n hope as time passes, there will have more 24hr food or late night bar around will be good ##### Steve Stayed 3 nights in Nov 2022 ### 2/10 Terrible #### Dheeraj Dec 23, 2024 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Terrible hotel what a terrible hotel it was- so low on cleanliness and hygiene, staff was terrible and rooms were so dirty ##### Dheeraj Stayed 2 nights in Dec 2024 ### 4/10 Poor #### Tran Feb 19, 2025 Liked: Staff & service Disliked: Cleanliness, amenities, property conditions & facilities The property need remodel and room is running down and smell badly. ##### Tran Stayed 1 night in Feb 2025 ### 2/10 Terrible #### mukilan Apr 19, 2025 Disliked: Cleanliness, staff & service, property conditions & facilities Heater not working, WiFi not working, soaps not available , total waste of money ##### mukilan Stayed 2 nights in Apr 2025 ### 6/10 Okay #### Habibur Apr 20, 2025 Disliked: Staff & service, amenities The smell from the toilet was horrible. You need to fix this asap before you rent it to others . ##### Habibur Stayed 2 nights in Apr 2025 ### 8/10 Good #### Naomi Apr 30, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Overall, it was good. ##### Naomi Stayed 1 night in Apr 2023 ### 4/10 Poor #### Ming En Dec 18, 2024 Disliked: Cleanliness, property conditions & facilities, room comfort #### Worst stay ever. The hotel lobby was located far away from main entrance. When we entered the room, there's a stench and we found hair and mould in the room. Will not stay again. The only saving grace was that there's a nice burger thatbwas sold just outisde the hotel. ##### Ming En Stayed 2 nights in Dec 2024 ### 2/10 Terrible #### Aik Hong Feb 2, 2023 Disliked: Cleanliness, staff & service, property conditions & facilities The room very sm ##### Aik Hong Stayed 2 nights in Jan 2023 ### 6/10 Okay #### Xiaochuan Jan 22, 2023 Disliked: Amenities, property conditions & facilities Ok but not good location ##### Xiaochuan ### 10/10 Excellent #### Steve Jul 3, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort I'm a returning custer because I like the atmosphere of the environment away from the crowded First World. ##### Steve Stayed 2 nights in Jun 2022 ### 4/10 Poor #### Michael Alfred Aug 23, 2022 Liked: Staff & service Disliked: Cleanliness The room stinks every time I stay here ##### Michael Alfred Stayed 1 night in Aug 2022 ### 4/10 Poor #### Chong Dec 22, 2022 Liked: Property conditions & facilities Disliked: Cleanliness, staff & service, amenities Unpleasant stay ##### Chong Stayed 1 night in Dec 2022 ### 6/10 Okay #### Travis Jul 13, 2024 Disliked: Staff & service Not the greatest, not the worst. A bit pricey for what it is. Room booked for 4 people, could not get more than 3 towels, due to “hotel policy”. ##### Travis Stayed 3 nights in Jul 2024 ## Expedia's Latest Trends ### Hotels > [Shangri-La Rasa Ria, Kota Kinabalu](https://www.expedia.ca/Tuaran-Hotels-Shangri-La-Rasa-Ria.h48661.Hotel-Information) > > [Lavilla By Holiday Villa Cherating](https://www.expedia.ca/Kuantan-Hotels-Lavilla-By-Holiday-Villa-Cherating.h2867673.Hotel-Information) > > [Hotel Seri Malaysia Kepala Batas](https://www.expedia.ca/Kepala-Batas-Hotels-Hotel-Seri-Malaysia-Kepala-Batas.h8654332.Hotel-Information) > > [The Happy 8 Retreat @ Kuala Sepetang](https://www.expedia.ca/Kuala-Sepetang-Hotels-The-Happy-8-Retreat-Kuala-Sepetang.h8395764.Hotel-Information) > > [My Inn](https://www.expedia.ca/Bintulu-Hotels-My-Inn.h11017425.Hotel-Information) > > [Damai Beach Resort](https://www.expedia.ca/Kuching-Hotels-Damai-Beach-Resort.h4377.Hotel-Information) > > [Sama-Sama Hotel KL International Airport](https://www.expedia.ca/Sepang-Hotels-Sama-Sama-Hotel.h552055.Hotel-Information) > > [The Lakehouse Cameron Highlands](https://www.expedia.ca/Ringlet-Hotels-The-Lakehouse-Cameron-Highlands.h898454.Hotel-Information) > > [Cosy Inn](https://www.expedia.ca/Miri-Hotels-OYO-89437-Cosy-Inn.h41834153.Hotel-Information) > > [Greenhill Apartment](https://www.expedia.ca/Tanah-Rata-Hotels-Greenhill-Apartment.h16412105.Hotel-Information) > > [Strawberry Park Resort](https://www.expedia.ca/Brinchang-Hotels-Strawberry-Park-Resort.h8395.Hotel-Information) > > [Bunga Raya Island Resort & Spa](https://www.expedia.ca/Gaya-Island-Hotels-Bunga-Raya-Island-Resort-Spa.h2939927.Hotel-Information) > > [Hotel 75 Temerloh](https://www.expedia.ca/Temerloh-Hotels-Hotel-75-Temerloh.h91756806.Hotel-Information) > > [The V Hotel](https://www.expedia.ca/Kuantan-Hotels-The-V-Hotel.h8842978.Hotel-Information) > > [101 Hotel Bintulu](https://www.expedia.ca/Bintulu-Hotels-101-Hotel-Bintulu.h4413562.Hotel-Information) > > [GL Hotel](https://www.expedia.ca/Kluang-Hotels-GL-Hotel.h9341522.Hotel-Information) > > [Alunan Resort](https://www.expedia.ca/Pulau-Perhentian-Kecil-Hotels-Alunan-Resort.h10389442.Hotel-Information) > > [Casa Bianca](https://www.expedia.ca/Kluang-Hotels-Casa-Bianca.h22159213.Hotel-Information) > > [Hotel Seri Malaysia Ipoh](https://www.expedia.ca/Ipoh-Hotels-Hotel-Seri-Malaysia-Ipoh.h8654214.Hotel-Information) > > [Dynasty Hotel Miri](https://www.expedia.ca/Miri-Hotels-Dynasty-Hotel-Miri.h17352918.Hotel-Information) > > [Merrinton Hotel Temerloh](https://www.expedia.ca/Temerloh-Hotels-Merrinton-Hotel-Temerloh.h51267400.Hotel-Information) > > [Kuching Park Hotel](https://www.expedia.ca/Kuching-Hotels-Kuching-Park-Hotel.h8264084.Hotel-Information) > > [Gayana Marine Resort](https://www.expedia.ca/Kota-Kinabalu-Hotels-Gayana-Marine-Resort.h2322305.Hotel-Information) > > [Tioman Dive Resort](https://www.expedia.ca/Tioman-Island-Hotels-Tioman-Dive-Resort.h5192004.Hotel-Information) > > [M Boutique Station 18](https://www.expedia.ca/Ipoh-Hotels-M-Boutique-Station-18.h10425026.Hotel-Information) > > [Forest City Golf Hotel](https://www.expedia.ca/Johor-Bahru-Hotels-Forest-City-Golf-Hotel.h26543248.Hotel-Information) > > [PI GRAND HOTEL](https://www.expedia.ca/Sepang-Hotels-De-Grand-Boutique-Hotel.h18554054.Hotel-Information) > > [Travelodge Ipoh](https://www.expedia.ca/Ipoh-Hotels-Hotel-Heritage-Ipoh.h2921987.Hotel-Information) > > [Hong Kong Hotel](https://www.expedia.ca/Brinchang-Hotels-Hong-Kong-Hotel.h9455283.Hotel-Information)