Title: Expressionz Professional Suites by MyKey - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Aparthotel # Expressionz Professional Suites by MyKey Art Deco aparthotel with 2 outdoor pools and a fitness center ![Signature Suite, 2 Bedrooms | Living area](https://images.trvl-media.com/lodging/24000000/23110000/23101100/23101004/215d9925.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Interior](https://images.trvl-media.com/lodging/24000000/23110000/23101100/23101004/217c50e0.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior detail](https://images.trvl-media.com/lodging/24000000/23110000/23101100/23101004/96907b1f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![View from room](https://images.trvl-media.com/lodging/24000000/23110000/23101100/23101004/da0eb2e2.jpg?impolicy=resizecrop&rw=297&ra=fit) ![View from room](https://images.trvl-media.com/lodging/24000000/23110000/23101100/23101004/a106de0a.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Location - Prices - Amenities - Policies Near the National Art Gallery and Lake Titiwangsa, this upscale aparthotel offers a quiet city retreat. Relax in two outdoor pools, let kids splash in their pool, or stroll through the garden. Enjoy the steam room and in-room WiFi. Multilingual staff are praised. 7.6 Good ## Popular amenities - Pool - Dryer - Parking available - Washer - Outdoor space - Gym ## Room options ### Check availability for these dates Tonight [Nov. 19 - Nov. 20](https://www.expedia.ca/Hotel-Search?startDate=2025-11-19&endDate=2025-11-20&selected=23101004&PinnedHotelID=23101004&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-19&endDate=2025-11-20&selected=23101004&PinnedHotelID=23101004&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 20 - Nov. 21](https://www.expedia.ca/Hotel-Search?startDate=2025-11-20&endDate=2025-11-21&selected=23101004&PinnedHotelID=23101004&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-20&endDate=2025-11-21&selected=23101004&PinnedHotelID=23101004&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 21 - Nov. 23](https://www.expedia.ca/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=23101004&PinnedHotelID=23101004&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=23101004&PinnedHotelID=23101004&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 28 - Nov. 30](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=23101004&PinnedHotelID=23101004&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=23101004&PinnedHotelID=23101004&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 4 of 4 rooms ![Deluxe Studio, 1 King Bed](https://images.trvl-media.com/lodging/24000000/23110000/23101100/23101004/8ce888e1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Studio, 1 King Bed ### Highlights Air conditioning Kitchenette LED TV Washer/dryer Blackout drapes/curtains Separate bedroom Rainfall showerhead Private bathroom - 322 sq ft - 1 bedroom - Mountain view - Sleeps 3 - 1 King Bed ![Signature Suite, 2 Bedrooms](https://images.trvl-media.com/lodging/24000000/23110000/23101100/23101004/d60b4484.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Signature Suite, 2 Bedrooms ### Highlights Separate dining area Separate sitting area Air conditioning Kitchenette Refrigerator LED TV Washer/dryer Sofa bed - single - 538 sq ft - 1 bedroom - Mountain view - Sleeps 3 - 1 King Bed ![Premium Suite, 1 Bedroom, Bathtub, Park View | Living area](https://images.trvl-media.com/lodging/24000000/23110000/23101100/23101004/0f8e3c6b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Suite, 1 Bedroom, Bathtub, Park View ### Highlights Separate dining area Separate sitting area Air conditioning Kitchenette Refrigerator LED TV Washer/dryer Sofa bed - single - 667 sq ft - 1 bedroom - Lake view - Sleeps 3 - 1 King Bed ![Expressionz Suites, 2 Bedrooms](https://images.trvl-media.com/lodging/24000000/23110000/23101100/23101004/4ed0a26f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Expressionz Suites, 2 Bedrooms ### Highlights Separate dining area Separate sitting area Air conditioning Kitchenette Refrigerator LED TV Washer/dryer Sofa bed - single - 871 sq ft - 2 bedrooms - City view - Sleeps 4 - 1 King Bed and 1 Twin Bed ## You may also like Ad ![Outdoor pool, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/3000000/2220000/2219900/2219839/6b84f571.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### DoubleTree by Hilton Putrajaya Lakeside Putrajaya - 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FKuala-Lumpur-Hotels-Expressionz-Professional-Suites-By-MyKey-Global.h23101004.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FKuala-Lumpur-Hotels-Expressionz-Professional-Suites-By-MyKey-Global.h23101004.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C3.17161%2C101.71258&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=vAkidwYLXe-NDZmZ2Z_OHhyM7Ho=) Jalan 1/65a off Jalan Tun Razak, Kuala Lumpur, 50400 #### What's nearby - Hospital Pusrawi Sdn Bhd - 3 min walk - 0.3 km - National Art Gallery - 12 min walk - 1.0 km - KLCC Park - 3 min drive - 1.9 km - Petronas Twin Towers - 4 min drive - 2.3 km - Suria KLCC Shopping Centre - 4 min drive - 2.3 km #### Getting around - Kuala Lumpur Titiwangsa Station - 3 min drive - Raja Uda MRT Station - 9 min walk - Subang (SZB-Sultan Abdul Aziz Shah) - 35 min drive #### Restaurants - ‪Gloria Jean's Coffee - ‬6 min walk - ‪Cafeteria Menara 238 - ‬6 min walk - ‪kofh By Eshaal - ‬6 min walk - ‪Bernama Cafe - ‬2 min walk - ‪Shell Station Caunter Post 1 - ‬9 min walk ## About this property ### Expressionz Professional Suites by MyKey Art Deco aparthotel with 2 outdoor pools and a fitness center This smoke-free aparthotel features 2 outdoor pools, a fitness center, and self parking. WiFi in public areas is free. Additionally, a children's pool, concierge services, and tour/ticket assistance are onsite. Each apartment features free WiFi, a washer/dryer, and a kitchenette with a microwave. An LED TV, a rainfall shower, and free bottled water are among the other amenities available to guests. Housekeeping is available on request. Expressionz Professional Suites by MyKey offers 80 air-conditioned accommodations with washers/dryers and safes. Accommodations at this 4-star aparthotel have kitchenettes with microwaves. Bathrooms include showers with rainfall showerheads. Guests can surf the web using the complimentary wireless Internet access. LED televisions are featured in guestrooms. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is provided on request. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center. The recreational activities listed below are available either on site or nearby; fees may apply. ## Similar properties ![2 outdoor pools, open 8:30 AM to 10 PM, sun loungers](https://images.trvl-media.com/lodging/29000000/28950000/28949500/28949489/bb904e4a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Expressionz KLCC by Wodages Titiwangsa - Pool - Washer - Dryer - Free WiFi 7.2 Good 39 reviews CA $40 CA $48 total includes taxes & fees Nov 20 - Nov 21 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-20&endDate=2025-11-21&selected=28949489&PinnedHotelID=28949489&HadPinnedHotel=true®ionId=-1&adults=2) ![2 indoor pools](https://images.trvl-media.com/lodging/115000000/114820000/114816100/114816047/89b872a9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Marriott Executive Apartments Kuala Lumpur Kuala Lumpur City Centre - Pool - Kids pool - Parking included - Free WiFi 9.6 Exceptional 24 reviews CA $195 CA $214 total includes taxes & fees Nov 20 - Nov 21 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-20&endDate=2025-11-21&selected=114816047&PinnedHotelID=114816047&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/9000000/8320000/8315600/8315546/69da5d99.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Pacific Express Hotel Central Market Golden Triangle - Pool - Free WiFi - Air conditioning - Gym 7.6 Good 576 reviews CA $36 CA $48 total includes taxes & fees Nov 20 - Nov 21 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-20&endDate=2025-11-21&selected=8315546&PinnedHotelID=8315546&HadPinnedHotel=true®ionId=-1&adults=2) ![Lounge](https://images.trvl-media.com/lodging/54000000/53170000/53164800/53164709/019a6808.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Star Suites KLCC Kuala Lumpur City Centre - Pool - Kitchen - Washer - Dryer 9.2 Wonderful 284 reviews CA $98 CA $109 total includes taxes & fees Nov 30 - Dec 1 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=53164709&PinnedHotelID=53164709&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, sun loungers](https://images.trvl-media.com/lodging/57000000/56550000/56546700/56546649/5eb18690.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ceylonz Suites by MyKey Bukit Bintang - Pool - Free WiFi - Air conditioning - Gym 7.8 Good 43 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-03&endDate=2025-12-04&selected=56546649&PinnedHotelID=56546649&HadPinnedHotel=true®ionId=-1&adults=2) ![Rooftop pool](https://images.trvl-media.com/lodging/92000000/91230000/91220800/91220716/bce3e196.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ceylonz Suites KLCC by Mana-Mana Golden Triangle - Kitchen - Free WiFi - Air conditioning - Outdoor space 6.6 8 reviews CA $49 CA $57 total includes taxes & fees Nov 23 - Nov 24 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-23&endDate=2025-11-24&selected=91220716&PinnedHotelID=91220716&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, sun loungers](https://images.trvl-media.com/lodging/97000000/96590000/96580700/96580681/w4496h2997x5y4-41d08346.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Quill Residences Kuala Lumpur, Five Senses Chow Kit - Pool - Kitchen - Washer - Dryer 8.2 Very good 47 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-03&endDate=2025-12-04&selected=96580681&PinnedHotelID=96580681&HadPinnedHotel=true®ionId=-1&adults=2) ![2 outdoor pools](https://images.trvl-media.com/lodging/17000000/16640000/16635600/16635590/6ae205e7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Platinum Suites Golden Triangle - Pool - Kitchen - Washer - Dryer 7.8 Good 70 reviews CA $144 CA $177 total includes taxes & fees Dec 3 - Dec 4 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-03&endDate=2025-12-04&selected=16635590&PinnedHotelID=16635590&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, sun loungers](https://images.trvl-media.com/lodging/14000000/13270000/13266200/13266168/a782c1f2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Oasia Suites Kuala Lumpur Golden Triangle - Pool - Parking included - Free WiFi - Restaurant 8.4 Very good 1,000 reviews CA $84 CA $94 total includes taxes & fees Nov 20 - Nov 21 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-20&endDate=2025-11-21&selected=13266168&PinnedHotelID=13266168&HadPinnedHotel=true®ionId=-1&adults=2) ![Hot springs](https://images.trvl-media.com/lodging/111000000/110550000/110541500/110541415/987d8b69.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Manor Residence KLCC by Five Senses Kuala Lumpur City Centre - Pool - Kitchen - Free WiFi - Air conditioning 8.6 Excellent 169 reviews CA $52 CA $65 total includes taxes & fees Nov 24 - Nov 25 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-24&endDate=2025-11-25&selected=110541415&PinnedHotelID=110541415&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Pool/Spa - 2 outdoor pools ### Internet - Available in the apartment: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Height restrictions apply for onsite parking - Covered self parking on site (MYR 15 per stay) - Limited onsite parking (max 1 space per unit) ### Family friendly - Children's pool - Playground ### Kitchenette - Microwave ### Bedrooms - Bedsheets provided ### Bathroom - Rainfall showerhead - Shower - Towels provided ### Living spaces - Living room ### Entertainment - 32-inch LED TV ### Outdoor areas - Garden - Terrace ### Laundry - Washer/dryer ### Comfort - Air conditioning ### Pets - No pets or service animals ### Suitability/Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - No elevator - Well-lit path to entrance - Smoking not allowed ### Services and conveniences - ATM - Blackout drapes - Concierge services - Free bottled water - Housekeeping (on request) - Limited-hour front desk - Luggage storage - Multilingual staff - Safe - Safe at front desk - Tour and ticket assistance - Vending machine ### Location highlights - In the city center ### Things to do - Children's pool - Gym ### Safety features - Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector) - Smoke detector not reported (host has not indicated whether there is a smoke detector on the property) ### General - 2 buildings - 48 floors - 80 units - Art Deco architecture - Built in 2018 - Garden - Housekeeping (on request) ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: 1:00 AM Minimum check-in age: 18 ### Check-out Check-out before 11:00 AM Contactless check-out available Late check-out subject to availability Late check-out fee: MYR 200 ### Special check-in instructions The front desk is open daily from 7:00 AM - midnight Front desk staffed during limited hours This property doesn't offer after-hours check-in ### Access methods Front desk (limited hours) ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Cash deposit: MYR 200 per accommodation, per stay We have included all charges provided to us by the property. ### Optional extras - Covered self parking fee: MYR 15 per stay - Late check-out fee: MYR 200 (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip Host has not indicated whether there is a smoke detector on the property This property is professionally cleaned Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Parking is available on a first-come, first-served basis. Parking reservations are not accepted. ### We should mention This property does not have elevators Pool access available from 10:00 AM to 9:00 PM Only registered guests are allowed in the guestrooms No pets and no service animals are allowed at this property Parking height restrictions apply ### Property is also known as Expressionz Professional Suites MyKey Global Aparthotel Expressionz Professional Suites MyKey Global Kuala Lumpur Expressionz Professional Suites MyKey Global Aparthotel Expressionz Professional Suites MyKey Global Kuala Lumpur Expressionz Professional Suites MyKey Global Expressionz Professional Suites by MyKey Global Aparthotel Expressionz Professional Suites by MyKey Global Expressionz Professional Suites by MyKey Global Kuala Lumpur Expressionz Professional Suites by MyKey Aparthotel Expressionz Professional Suites by MyKey Kuala Lumpur Expressionz Professional Suites by MyKey Aparthotel Kuala Lumpur ## Frequently asked questions ### Does Expressionz Professional Suites by MyKey have a pool? > Yes, this property has 2 outdoor pools and a children's pool. Pool access is from 10:00 AM–9:00 PM. ### How much does it cost to stay at Expressionz Professional Suites by MyKey? > As of Nov 19, 2025, prices found for a 1-night stay for 2 adults at Expressionz Professional Suites by MyKey on Nov 24, 2025 start from CA $73.32, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Kuala-Lumpur-Hotels-Expressionz-Professional-Suites-By-MyKey-Global.h23101004.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Expressionz Professional Suites by MyKey pet-friendly? > No, pets are not allowed at this property. ### How much is parking? > Self parking is available for MYR 15 per stay. Limited spots are available. ### What time is check-in at Expressionz Professional Suites by MyKey? > Check-in start time: 3:00 PM; Check-in end time: 1:00 AM. After-hours check-in is not available. ### What time is check-out at Expressionz Professional Suites by MyKey? > Check-out is at 11:00 AM. Late check-out is available for MYR 200 (subject to availability). ### Where is Expressionz Professional Suites by MyKey located? > Located in the heart of Kuala Lumpur, this aparthotel is within 1 mi (2 km) of Hospital Pusrawi Sdn Bhd, National Art Gallery, and Lake Titiwangsa. Petronas Twin Towers and Pavilion Kuala Lumpur are also within 3 mi (5 km). Raja Uda MRT Station is 9 minutes by foot and Hospital Kuala Lumpur MRT Station is 18 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Expressionz Professional Suites by MyKey Reviews 7.6 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 60 8 - Good 47 6 - Okay 24 4 - Poor 14 2 - Terrible 17 ### 7.8/10 Cleanliness ### 7.6/10 Staff & service ### 7.6/10 Amenities ### 8.2/10 Property conditions & facilities ### 6.6/10 Eco-friendliness ### 10/10 Excellent #### Chester Sep 15, 2023 Liked: Cleanliness, property conditions & facilities, communication Awesome stay, affordable and cozy. Would stay again ##### Chester Stayed 2 nights in Sep 2023 ### 10/10 Excellent #### Monika Jan 28, 2023 Liked: Cleanliness, amenities, property conditions & facilities, communication Amazing stay! We loved the roof top swimming pool. What a bonus! ##### Monika Stayed 1 night in Jan 2023 ### 10/10 Excellent #### Savi Sep 21, 2023 Liked: Cleanliness, amenities, property conditions & facilities, communication Superb location. Worth the price. Actually more than price. ##### Savi Stayed 1 night in Sep 2023 ### 8/10 Good #### Magdi Jul 14, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### nice spacious apartment with excellent facility a bit far away from city centre , but staff are really good. ##### Magdi Stayed 7 nights in Jul 2018 ### 2/10 Terrible #### antony jacob Mar 14, 2025 Disliked: Cleanliness, amenities, property conditions & facilities, communication I will not recommend this property, very bad service.. I simply loose my money … I am very upset.. very bad place .. internet not working, fridge is not working …no one don’t care about the room service also they charge me extra money .. this is my first experience like this .. very bad experience. ##### antony jacob Stayed 2 nights in Mar 2025 ### 8/10 Good #### Verified traveller Oct 1, 2023 Liked: Cleanliness, room comfort #### 1st stay experience Overall stay are good except the room are lack of maintenance such as few lighting are not functioning and sliding doors are not in good condition. Besides that, the front desk staff are not friendly too ##### Verified traveller Stayed 2 nights in Sep 2023 ### 4/10 Poor #### Pushpinder Mar 3, 2023 Liked: Cleanliness, property conditions & facilities Disliked: Amenities, communication One of the shower didnt work and 3 people had to share same shower. Didnt get the room I requested Wouldn't recommend again ##### Pushpinder Stayed 3 nights in Feb 2023 ### 2/10 Terrible #### Ahmed Nov 16, 2022 Disliked: Cleanliness, amenities, property conditions & facilities Bad service they ask for early check out & charge me extra 100 Rm because check out at 1 pm horrible experien ##### Ahmed Stayed 1 night in Nov 2022 ### 4/10 Poor #### Narmataa Jan 21, 2024 Disliked: Cleanliness, amenities, communication 1.Amneties not working. Eg fan, and broken water bidet. 2. The concierge refused to change room even after acknowledging amneties not working. 3. Noisy neighbors even after quiet hours. 4.Lights not working at all and was only changed after requested. 5.No adequate lighting at swimming pool, dangeround after 7pm/dark. 6.Stains on bedsheet indicated its been used plenty of times and no housekeeping was done. 7. The whole room was smelling bad, with poor ventilation. 8. Multiple requests of changing room was not entertained despite highligting this. No proper answer was given or action was taken. 9. Poor housekeeping. ##### Narmataa Stayed 2 nights in Jan 2024 ### 2/10 Terrible #### Mr.T Oct 28, 2023 Disliked: Cleanliness, room comfort, communication #### KEEP AWAY !!! Disgusting & smelly I booked into a three-star hotel, and surprisingly, when I arrived at the reception, they told me it was a serviced apartment which I did not want. anyway, we were going to stay there for two nights at KL so we thought we would go with the flow. once we entered the room, there was a horrible smell, which made me almost vomit, and I had to control myself not to vomit. On the bedsheets, there were some stains which looked like someone had sexually discharged themselves. this room was unbearably, not healthy to stay in because of the damp smell that was coming within the room. so we went to the reception and spoke to a gentleman by the name of Shabir, he told us to contact the maintenance team on a WhatsApp number who manages the room, and somebody would come out to clean it at their convenience. we told him that we couldn’t wait for his convenience. Somebody has to come out now it’s urgent, so Shabir contacted them directly somebody came in a short time and the gentleman who looked at the room said this is not a good room to stay in. You should change the room immediately. so we went back to the reception room and Shabir said there was nothing else available, so we requested a refund which he promised to do with Hotels.com and Hotels.com are saying they will not refund the money. Unbelievable!!!! We are also disappointed with hotels.com and how they have handled this matter & not wanting to refund an unhabitable room which was advertised & paid for on their platform. ##### Mr.T Stayed 2 nights in Oct 2023 ### 6/10 Okay #### Antonio Hontecillas Aug 5, 2023 Disliked: Amenities Nos dejó un sabor agridulce. Lo bueno es que es un apartamento muy espacioso, vistas maravillosas a las torres y tiene todos los electrodomésticos. Lo malo es que no tiene buen mantenimiento, solo tuvimos agua caliente dos días y no lo arreglaron después de tres ocasiones, al final lo dimos por perdido, el papel de baño lo racionan y hay que pedirlo constantemente, tampoco limpian las habitaciones ni cambian toallas. La piscina Infinity con vistas a las torres es de pago, aunque hay otra gratis con otras vistas en la planta 8. No hay ni cafetería ni restaurante, tampoco en los alrededores. ##### Antonio Hontecillas Stayed 14 nights in Jul 2023 ### 8/10 Good #### jazz Jun 20, 2022 Liked: Cleanliness, amenities, property conditions & facilities, communication good ##### jazz Stayed 1 night in Jun 2022 ### 8/10 Good #### Aisya Dec 28, 2021 Liked: Cleanliness, amenities, property conditions & facilities, communication All good i really satisfied for the view and the room condition but one thing, on the midnight the aircond suddenly have sound quite noise and stopped. So i need to sleep on living room not on the room. That spoil my staycation on here. I hope the property will fix the aircond so. ##### Aisya Stayed 1 night in Dec 2021 ### 2/10 Terrible #### Siaw Jing Dec 10, 2021 Disliked: Cleanliness, room comfort, communication #### One of the biggest regrets in life As a 4 star facility, poor service at reception, in terms of attitude, availability. No direct access of lift from reception to my floor, needed to take a separate lift midway, otherwise needed to drag my luggages inconveniently all the way to the back of the building for a direct access lift. Awful odour in the first room, coming from the sink drainage pipe, almost unbearable after we close all window, but it was too late in the night to change room, managed to ask for a change early next morning, but needed to packed every thing again and dragged them all the way down to reception, for storage, till they can provide us an alternative after check-out time. Cockroaches easily seen in both rooms i stayed. Very poor shower drainage, water flooded till my ankles after only 2 minutes of shower. Very poorly maintained furnitures (tables, chairs), some actually at the edge of breaking down. No provision of house keeping service to make up room at this facility, when asked, was told it came at an additional fee - all these not mentioned during at booking or at check in, but funny thing was there was a card hanging at the room door to indicate 'make-up room' or 'do not disturb' - i certainly did not get the logic. Needed to leave early morning with early check out at 6am, as mentioned above, reception not available, but that was ok still - passed access card to security, but then had to chase after them for my deposit. Overall - NEVER coming back here anymore. ##### Siaw Jing Stayed 3 nights in Nov 2021 ### 10/10 Excellent #### Iris Lee Ling Oct 29, 2021 Liked: Cleanliness, amenities, property conditions & facilities, communication Convenient, clean, value for money ##### Iris Lee Ling Stayed 4 nights in Oct 2021 ### 8/10 Good #### Suhana Oct 4, 2021 Liked: Cleanliness, room comfort, communication #### FAMILY GETAWAY PPN PHASE 2 It was comfortable. But the hot shower were not really working for both bathroom? We shudve made a report to change the room or something but we did’nt realise until its late at night already, such a hassle if we change by then. The swimming pool at level 48, we know we should buy a ticket at the lobby beforehand, but we didn’t know that they have limit. So it was full already on the day we arrived. The next morning we gotta line up just before 8, because the pool opens at 8, to get the ticket. So, yeah just letting you guys know that the limit is 14 people for an hour, RM10 per head. Swimming pool at level 8 is free but you still gotta book. Its first come first serve basis, limit 16 people for an hour. There is no cafe or whatnot, just a vending machine at lobby. The room doesnt even have kettle at first, so I called room service and thankfully they send it to our room right away. And the tv has no internet, I mean you cant really enjoy netflix and movies. Maybe its perfect for a night to sleep if you don’t have a place to stay haha ##### Suhana Stayed 1 night in Oct 2021 ### 8/10 Good #### Chun Teng Oct 3, 2021 Liked: Amenities, property conditions & facilities, communication Overall was OK, design is good. location is.. u better don't miss the turn else it's gonna be a big drive around to go back. the only problem is the water heater is not functioning properly.. the hotter water u'll get it's just slightly warm in my room. not sure about the others. parking rate is not cheap. it will charge you RM15 for it. the bed is comfort and i'm happy with it. ##### Chun Teng Stayed 1 night in Oct 2021 ### 10/10 Excellent #### Norizan Oct 3, 2021 Liked: Cleanliness, room comfort, communication #### Awesome stay Awesome place.... strategic location.... ##### Norizan Stayed 2 nights in Sep 2021 ### 8/10 Good #### Jenny Sep 17, 2021 Liked: Cleanliness, room comfort Security Guard Is Not Friendly 😡 The Washroom Dont Have Shower Gel (They Not Refill) 🙄 You Must Pay The Parking (Not Free) ##### Jenny Stayed 2 nights in Sep 2021 ### 10/10 Excellent #### Verified traveller Jan 24, 2021 Liked: Cleanliness, room comfort, communication #### Without Kitchen Equipment The room quite goods, but kitchen without kitchen equipment, how to cook? I spend more money to stay and I have to buy extra item to cooking. This is not the good to customer. ##### Verified traveller Stayed 2 nights in Dec 2020 ### 10/10 Excellent #### Lum, Kuala Lumpur Jan 1, 2021 Liked: Cleanliness, property conditions & facilities, communication Conditions all is good, nice place for staycation. ##### Lum Stayed 1 night in Dec 2020 ### 6/10 Okay #### Joleng Dec 3, 2020 #### Mine furnishing spoons at least? No utensils. Deposit for parking (cash). Pillows are not comfortable. Room space quite okay for couple. ##### Joleng Stayed 1 night in Dec 2020 ### 6/10 Okay #### Verified traveller Nov 6, 2020 Liked: Cleanliness, amenities, property conditions & facilities All good accept when need to check in i need to wait for the room be done. They said need to sanitize 1st. Im ok with only. You should sanitize it earlier. So that no delay on the check in and the guest no need to wait. ##### Verified traveller Stayed 1 night in Nov 2020 ### 6/10 Okay #### Verified traveller Oct 5, 2020 Liked: Cleanliness, communication The staff told me we get free upgrade for first stay. However, this wasn't impressive enough for 2nd stay. Sounds proof is so bad that can hear next door open/ closing door, like opening your door, also people walking around/ stepping on the ground.... Wouldn't be back although it seems cheap in price. ##### Verified traveller Stayed 1 night in Oct 2020 ### 6/10 Okay #### Mohd Asyraf Nazmi Sep 20, 2020 Disliked: Communication #### Parking Disappointed with the receptionist (3.00 pm 18/09/2020) as he told me that the parking need is full and needs to be reserved in the first place. He told me that 'free parking' in the description is just parking around the apartment. Please define me 'free parking' in the description when there's no such 'free parking' around. The nearest parking is at Bernama that cost me RM15 per night. So be careful guys if you guys plan to come by car. One more thing I didn't get Park View, all I get is a view of the next building. ##### Mohd Asyraf Nazmi Stayed 1 night in Sep 2020