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Overview of Ascott Kuala Lumpur

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Pool
Pool
Premium bedding, minibar, in-room safe, desk
29-inch LCD TV with satellite channels, books

4.4/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Kitchen
  • Air conditioning
  • Laundry
  • Spa

Cleaning and safety practices

  • Professionally cleaned
  • Cleaned with disinfectant
  • Sheets and towels washed at 60°C

Explore the area

    Popular LocationKLCC Park3 min walk
    Popular LocationSuria KLCC Shopping Centre5 min walk
    Popular LocationPetronas Twin Towers5 min walk
    AirportKuala Lumpur (KUL-Kuala Lumpur Intl.)52 min drive

Choose dates to view prices

  • Executive Apartment, 1 Bedroom

    3.9/5 guest room rating

    Room amenities

    • 872 sq ft
    • 1 bedroom
    • 1 bathroom
    • Sleeps 2
    • 1 King Bed
    More detailsExecutive Apartment, 1 Bedroom
  • Executive Apartment, 2 Bedrooms

    4.2/5 guest room rating

    Room amenities

    • 1464 sq ft
    • 1 bedroom
    • Sleeps 4
    • 1 King Bed and 2 Twin Beds
    More detailsExecutive Apartment, 2 Bedrooms
  • Premier Apartment, 2 Bedrooms

    4.3/5 guest room rating

    Room amenities

    • 1432 sq ft
    • 2 bedrooms
    • 1 bathroom
    • Sleeps 4
    • 1 King Bed and 2 Twin Beds
    More detailsPremier Apartment, 2 Bedrooms
  • Premier Apartment, 3 Bedrooms

    Room amenities

    • 1808 sq ft
    • 3 bedrooms
    • 1 bathroom
    • Sleeps 6
    • 1 King Bed, 1 Queen Bed and 2 Twin Beds
    More detailsPremier Apartment, 3 Bedrooms
  • Premier Studio

    5/5 guest room rating

    Room amenities

    • 614 sq ft
    • Studio
    • 1 bathroom
    • Sleeps 2
    • 1 King Bed
    More detailsPremier Studio

About this area

Kuala Lumpur

Located in Kuala Lumpur's Kuala Lumpur City Centre neighborhood, Ascott Kuala Lumpur is in the city center and near a metro station. Suria KLCC Shopping Centre and Pavilion Kuala Lumpur are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore KLCC Park and Lake Gardens. Traveling with kids? Don't miss Berjaya Times Square and National Zoo. Take time off to check out the health/beauty spa in the area, or get some fresh air with adventures like rock climbing, hiking/biking trails, and cave exploring nearby. Guests love the property's central location.
Visit our Kuala Lumpur travel guide
Popular Location

What's nearby

  • KLCC Park - 3 min walk
  • Suria KLCC Shopping Centre - 5 min walk
  • Petronas Twin Towers - 5 min walk
  • Pavilion Kuala Lumpur - 12 min walk
  • Kuala Lumpur Tower - 16 min walk

Getting around

  • Kuala Lumpur Masjid Jamek Station - 3 min drive
  • KLCC Station - 8 min walk
  • AirportKuala Lumpur Intl. Airport (KUL) - 52 min drive

Restaurants

  • Tujo — 1 min walk
  • Thirty8 — 3 min walk
  • Lai Po Heen — 3 min walk
  • Trattoria — 4 min walk
  • Thai Authority — 5 min walk

About this property

Ascott Kuala Lumpur

Family-friendly Kuala Lumpur aparthotel in Kuala Lumpur City Centre, walk to Kuala Lumpur Convention Centre
A bar/lounge, massage/treatment rooms, and conference space are available at this smoke-free aparthotel. Free WiFi in public areas is provided, as well as free self parking, a free area shuttle, and a free shopping center shuttle. Additionally, concierge services, dry cleaning, and laundry facilities are onsite. Each apartment provides a kitchenette with a refrigerator, a stovetop, a microwave, and a dishwasher. Conveniences include a dining area and a sitting area, and guests will appreciate thoughtful touches like bathrobes and slippers.
Ascott Kuala Lumpur offers 221 accommodations with minibars and safes. Accommodations offer separate sitting areas. Beds feature premium bedding. 29-inch LCD televisions come with satellite channels. Accommodations at this 4.5-star aparthotel have kitchenettes with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and in-room massages can be requested. Renovation of all guestrooms was completed in February 2019.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Property is professionally cleaned
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional sanitization guidelines of Safe & Clean (Malaysia)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Individually-wrapped food options available for breakfast and through room service
This information is provided by our partners.

Property amenities

Pool/Spa

  • Massages
  • Spa services
  • Spa treatment rooms
  • Swedish massages
  • Sports massage
  • Body scrubs
  • Thai massages
  • Facials
  • Hot stone massages
  • Prenatal massage
  • Aromatherapy
  • Reflexology
  • 2 treatment rooms

Internet

  • Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Free covered self parking on site
  • Covered extended parking on site (MYR 10 per day)
  • Height restrictions apply for onsite parking
  • Roundtrip airport shuttle (surcharge) from 6:00 AM - 11:30 PM
  • Free area shuttle up to 5 kilometers
  • Free shopping center shuttle
  • Car not required

Family friendly

  • Children stay free
  • Childcare (surcharge)

Kitchenette

  • Refrigerator (full size)
  • Stovetop
  • Microwave
  • Dishwasher
  • Cleaning supplies
  • Coffee/tea maker
  • Cookware/dishes/utensils

Dining

  • Continental breakfast available for a fee daily 6:30 AM–10:30 AM: MYR 21 for adults and MYR 15 for children
  • 1 bar
  • Minibar
  • Room service available

Bedrooms

  • Premium bedding
  • Rollaway/extra beds: MYR 154.0 per night

Bathrooms

  • Shampoo
  • Hair dryer
  • Bathrobes
  • Soap
  • Bidet
  • Toothbrush and toothpaste
  • Towels provided
  • Free toiletries
  • Slippers
  • Toilet paper

Living spaces

  • Dining room
  • Sitting area

Entertainment

  • 29-inch LCD TV with satellite service
  • Books
  • TV in a common area

Outdoor areas

  • Barbecue grill

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Laptop workspace
  • Conference space

Climate control

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Braille signage
  • Elevator
  • In-room accessibility
  • Roll-in shower
  • Soundproofing
  • Well-lit path to entrance
  • Wheelchair accessible (with limits)
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Daily housekeeping
  • Safe
  • Multilingual staff
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Blackout drapes/curtains
  • Safe at front desk
  • In-room massages

Location highlights

  • Near a metro station
  • Near a train station
  • In the business district
  • In the shopping district
  • In the city center
  • In the entertainment district
  • Near a health or beauty spa
  • Near a hospital

Things to do

  • Fitness facilities nearby (discounted access)
  • Aerobics classes on site
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Cave exploring nearby
  • Golf nearby
  • Ecotours nearby
  • Rock climbing nearby

Safety features

  • Smoke detector

General

  • 221 rooms
  • 33 floors
  • 1 building
  • Built in 1999

Policies

Check-in

Check-in from 3:00 PM - midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from October 14 2020 to October 27 2020 (dates subject to change):
  • Bar/Lounge(s)
  • Children's club
  • Fitness facilities
  • Sauna
  • Shuttle services
  • Spa tub
  • Swimming pool
  • Tennis courts

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding
Rollaway/extra beds are available for MYR 154.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: MYR 150 per night
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning July 1, 2021. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for continental breakfast: MYR 21 for adults and MYR 15 for children (approximately)
  • Airport shuttle fee: MYR 275 per vehicle (one-way, maximum occupancy 5)
  • Covered extended parking fee: MYR 10 per day
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: MYR 154.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details 72 hours prior to arrival, using the contact information on the booking confirmation
Up to 2 children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
A car is not required for transportation to and from this property
Parking height restrictions apply

Property is also known as

Ascott Aparthotel Kuala Lumpur
Ascott Kuala Lumpur
Kuala Lumpur Ascott
Ascott Hotel Kuala Lumpur
Ascott Kuala Lumpur Hotel Kuala Lumpur
Kuala Lumpur Ascott Hotel
Ascott Kuala Lumpur Aparthotel
Ascott Kuala Lumpur Aparthotel
Ascott Kuala Lumpur Kuala Lumpur
Ascott Kuala Lumpur Aparthotel Kuala Lumpur

Frequently asked questions

Can I cancel my reservation for free at Ascott Kuala Lumpur and receive a full refund?
Yes, Ascott Kuala Lumpur offers free cancellation on select room rates, because flexibility matters! Please refer to Ascott Kuala Lumpur cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Ascott Kuala Lumpur?
As of Dec 1, 2020, prices found for a 1-night stay for 2 adults at Ascott Kuala Lumpur on Dec 6, 2020 start from CA $105, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Ascott Kuala Lumpur pet-friendly?
No, pets are not allowed at this property.
How much is parking at Ascott Kuala Lumpur?
Self parking is free at this property.
What time is check-in at Ascott Kuala Lumpur?
Check-in is from 3:00 PM - midnight. A fee applies for early check-in (amount may vary, subject to availability). Late check-in is available during limited hours.
What time is check-out at Ascott Kuala Lumpur?
Check-out is at noon. Late check-out is available for a fee (amount may vary).
Does Ascott Kuala Lumpur provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of MYR 275 per vehicle applies.
Where is Ascott Kuala Lumpur located?
This family-friendly Kuala Lumpur aparthotel is located in the entertainment district, within a 5-minute walk of Kuala Lumpur Convention Centre, KLCC Park, and Suria KLCC Shopping Centre. Petronas Twin Towers and Pavilion Kuala Lumpur are also within 15 minutes. KLCC Station is 8 minutes by foot and Raja Chulan Station is 11 minutes.
4.4
Excellent
5 - Excellent
365
4 - Good
240
3 - Okay
41
2 - Poor
5
1 - Terrible
15

4.5/5

Cleanliness

4.4/5

Staff & service

4.4/5

Amenities

4.3/5

Property conditions & facilities

5/5 Excellent

Business traveller
Stayed 3 nights in Aug 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

5/5 Excellent

Travelled with group
Happy face iconLiked: Cleanliness, amenities
Fifth time at this property. As normal the service and location are worth of five stars
Stayed 2 nights in Feb 2020

5/5 Excellent

Business traveller
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice ambient atmosphere, great room and friendly service. Location is great being very close to KLCC and reasonable willing distance to Bukit Bintang area.
Stayed 1 night in Feb 2020

1/5 Terrible

Travelled with group
Sad face IconDisliked: Staff & service
The hotel was good. But we had to leave 2 days early because of an emergency and they would not help getting a refund or any other compensation.
Stayed 2 nights in Feb 2020

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