Located near the Petronas Twin Towers and KLCC Park, Ascott Kuala Lumpur offers a peaceful escape. Relax at Ozmosis Wellness Spa with Thai massages, facials, or body scrubs, connect to WiFi in your room, and enjoy the outdoor pools, including a children's pool.
Reviews
8.88.8 out of 10
Excellent
Popular amenities
Pool
Kitchen
Pet friendly
Free WiFi
Air conditioning
Laundry
VIP Access
See the benefits you'll enjoy with VIP Access
Get more when you're a member
Save 15% or more on select VIP Access properties when you reach Silver tier or above
Experience top-rated quality and exceptional service
Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available
Located in Kuala Lumpur City Centre, a neighborhood in Kuala Lumpur, Ascott Kuala Lumpur is in the entertainment district and near a metro station. Suria KLCC Shopping Centre and Pavilion Kuala Lumpur are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Berjaya Times Square. Traveling with kids? Consider Petrosains Science Discovery Centre, or check out an event or a game at Bukit Jalil National Stadium. Relax and indulge in the area's health/beauty spa, or seek out an adventure with hiking/biking trails nearby. Visit our Kuala Lumpur travel guide
Along with 2 outdoor pools, this smoke-free aparthotel has a full-service spa and a fitness center. Free WiFi in public areas, a free area shuttle, and a free shopping center shuttle are also provided. Other amenities include a bar/lounge, a steam room, and self parking. Each apartment boasts a fireplace and offers free WiFi and a kitchenette. Conveniences include a dining area and a sitting area, and guests will appreciate thoughtful touches like bathrobes and slippers. Housekeeping is available on request.
Ascott Kuala Lumpur offers 221 accommodations with fireplaces and minibars. These individually decorated and furnished accommodations have separate sitting areas. Beds feature down comforters and premium bedding. 29-inch LCD televisions come with satellite channels. Accommodations at this 5-star aparthotel have kitchenettes with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include bathtubs or showers, bathrobes, slippers, and bidets.
This Kuala Lumpur aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and coffee/tea makers. In-room massages and change of bedsheets can be requested. Housekeeping is provided daily. Renovation of all guestrooms was completed in February 2019.
2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a steam room and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Ozmosis Wellness Spa has 2 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology. The spa is open daily.
Roundtrip airport shuttle (surcharge) from 6:00 AM to 11:30 PM
Free area shuttle up to 5 km
Free shopping center shuttle
Car not required
Covered self parking on site (MYR 10 per day)
Covered extended parking on site (MYR 250 per week)
Wheelchair-accessible parking available
Family friendly
Childcare (surcharge)
Children's pool
Free crib
Kitchenette
Cleaning supplies
Coffee/tea maker
Cookware, dishware, and utensils
Electric kettle
Freezer
Full-sized refrigerator/freezer
Microwave
Stovetop
Toaster
Water dispenser
Dining
Daily continental breakfast available 7:00 AM to 10:30 AM for a fee: MYR 32 for adults and MYR 32 for children
A bar/lounge
Minibar
Room service (limited hours)
Bedrooms
Down comforter
Premium bedding
Rollaway/extra bed: MYR 180 per night
Bathroom
1 private bathroom
Bathrobes
Bathtub or shower
Bidet
Free toiletries
Hair dryer
Shampoo
Slippers
Soap
Toilet paper
Toothbrush and toothpaste
Towels provided
Living spaces
Fireplace
Separate dining area
Separate sitting area
Entertainment
29-inch LCD TV with satellite channels
Books
TV in common areas
Outdoor areas
Barbecue grill
Terrace
Vegetable garden
Laundry
Dry cleaning/laundry service
Laundry facilities
Work spaces
Business center
Conference space
Desk chair
Laptop workspace
Meeting rooms
Climate control
Air conditioning
Pets
Pet friendly
Welcoming cats and dogs only
2 pets total (up to 22 lbs per pet)
Fee: MYR 800 per accommodation per night
Litter boxes
Food and water bowls
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Braille/raised signage
Elevator
Well-lit path to entrance
Wheelchair accessibility
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Wheelchair-width doorways
Smoking not allowed
Services and conveniences
24-hour front desk
Blackout drapes
Change of bedsheets (on request)
Concierge services
Daily housekeeping
Grocery/convenience store
Iron/ironing board
Luggage storage
Multilingual staff
Phone
Safe
Safe at front desk
Vending machine
Location highlights
In a business district
In a shopping district
In an entertainment district
In the city center
Near a health/beauty spa
Near a hospital
Near a metro station
Near a train station
Near a zoo
Near an outlet shopping mall
Things to do
Children's pool
Gym
Bicycle rentals nearby
Golfing nearby
Hiking/biking trails nearby
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector (host has indicated there is a smoke detector on the property)
First aid kit
Fire extinguisher
General
1 building
221 units
33 floors
Annual offsets purchased for at least 10% of carbon footprint
At least 80% lighting from LEDs
At least 80% of food locally-sourced
Banquet hall
Bed sheets changed on request
Biodegradable drinking straws available
Built in 1999
Bulk dispensers for toiletries
Composting
Comprehensive recycling policy
Connecting units available
Eco-friendly cleaning products used
Eco-friendly toiletries
Energy-saving switches in guestrooms
Housekeeping (on request)
Humane treatment of captive wild animals
Individual decor
Individual furnishings
Local artist showcase
No plastic drinking straws
Renovated - February 2019
Reusable cups
Soundproofing
Vegetable garden
Water dispenser usage encouraged
Water-efficient showers
Water-efficient toilets
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The listed parking fee does not include in/out privileges. Guests must pay upon each exit of the parking area.
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of MYR 800 per accommodation, per night
Welcoming dogs and cats only
2 total (up to 22 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls and litter boxes are available
Children and extra beds
Children are welcome
Rollaway/extra beds are available for MYR 180.0 per night
Free cribs are available on request at the property
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Deposit: MYR 200 per accommodation, per night
We have included all charges provided to us by the property.
Optional extras
Fee for continental breakfast: approximately MYR 32 for adults and MYR 32 for children
Airport shuttle fee: MYR 275 per vehicle (one-way, maximum occupancy 5)
Covered self parking fee: MYR 10 per day
Covered extended parking fee: MYR 250 per week
Pet fee: MYR 800 per accommodation, per night
Early check-in is available for a fee (subject to availability)
Rollaway bed fee: MYR 180.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
This property uses eco-friendly cleaning products
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Pool access available from 8:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is not required for transportation to and from this property
Parking height restrictions apply
Property is also known as
Ascott Aparthotel Kuala Lumpur
Ascott Kuala Lumpur
Kuala Lumpur Ascott
Ascott Hotel Kuala Lumpur
Ascott Kuala Lumpur Hotel Kuala Lumpur
Kuala Lumpur Ascott Hotel
Ascott Kuala Lumpur Aparthotel
Ascott Kuala Lumpur Aparthotel
Ascott Kuala Lumpur Kuala Lumpur
Ascott Kuala Lumpur Aparthotel Kuala Lumpur
Frequently asked questions
Does Ascott Kuala Lumpur have a pool?
Yes, this property has 2 outdoor pools and a children's pool. Pool access is from 8:00 AM–10:00 PM.
How much does it cost to stay at Ascott Kuala Lumpur?
As of Mar 6, 2026, prices found for a 1-night stay for 2 adults at Ascott Kuala Lumpur on Mar 13, 2026 start from CA $187, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Ascott Kuala Lumpur pet-friendly?
Yes, this property allows cats and dogs (limit 2 total) with a maximum weight of up to 22 lbs per pet. There's a fee of MYR 800 per accommodation, per night. Some restrictions may apply, so please contact the property for more details.
How much is parking?
Self parking is available for MYR 10 per day. Extended parking is available for MYR 250 per week.
What time is check-in at Ascott Kuala Lumpur?
Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.
What time is check-out at Ascott Kuala Lumpur?
Check-out is at noon. Late check-out is available for a fee.
Does Ascott Kuala Lumpur provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of MYR 275 per vehicle applies.
Where is Ascott Kuala Lumpur located?
This family-friendly Kuala Lumpur aparthotel is located in the entertainment district, within a 5-minute walk of Kuala Lumpur Convention Centre and Suria KLCC Shopping Centre. Petronas Twin Towers and KLCC Park are also within 10 minutes. KLCC Station is 9 minutes by foot and Bukit Nanas Station is 11 minutes.
Have a question?
AI iconBetaBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
Ascott Kuala Lumpur Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0
Cleanliness
9.4
Location
8.8
Staff & service
8.8
Property conditions & facilities
Rating 10 - Excellent. 445 out of 810 reviews
10 - Excellent
445
Rating 8 - Good. 276 out of 810 reviews
8 - Good
276
Rating 6 - Okay. 50 out of 810 reviews
6 - Okay
50
Rating 4 - Poor. 17 out of 810 reviews
4 - Poor
17
Rating 2 - Terrible. 22 out of 810 reviews
2 - Terrible
22
Reviews
8/10 Good
Balwinder
Nov 18, 2025
Liked: Cleanliness, communication
Good location clean and tidy room friendly staff
Balwinder
Stayed 4 nights in Nov 2025
8/10 Good
WU
Jan 31, 2026
Liked: Cleanliness, communication
Rooms are special and clean. Location wise is good as well as nearby KLCC and KL CENTRAL with walking distance to Petronas twin tower. The only disappointing thing is the breakfast!
WU
Stayed 2 nights in Jan 2026
10/10 Excellent
Rhett
Dec 5, 2025
Liked: Cleanliness, amenities, communication
Great pool
Rhett
Stayed 1 night in Nov 2025
10/10 Excellent
Sandra
Aug 31, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location, room was big and the bed was so comfy. Laundry service was a huge +. Location is great
Sandra
Stayed 2 nights in Aug 2025
10/10 Excellent
Nadim
Oct 30, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Clean, decent gym. Zero hassle.
Nadim
Stayed 7 nights in Aug 2025
10/10 Excellent
Alice Ching
Oct 21, 2025
Liked: Cleanliness, room comfort, communication
Superb stay for family of 4 ppl at the spacious executive 2 bedrooms. We stayed for 10 days traveling around KL. It’s very close to KLCC mall and plenty choices of restaurants nearby. The staffs there are very helpful and friendly. Enough carpark space provided with only RM10 per day. Definitely will come back again.
Excellent hotel and pretty well located, 2 minutes walk to the Petronas Towers, 5 minutes to the Aquarium, to the Sky Bar, close to Pavillion Shopping Mall, restos, pubs, etc. Nice hotel, highly recommended.
Sylvain
Stayed 5 nights in Jun 2025
10/10 Excellent
Aaron
Aug 11, 2024
Liked: Cleanliness, property conditions & facilities, communication
Very good location, nice place
Aaron
Stayed 4 nights in Jul 2024
10/10 Excellent
khairiani
Jun 14, 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
I’ve been staying here for the past 5 trips in KL, location is perfect for families
khairiani
Stayed 2 nights in Jun 2024
10/10 Excellent
Elrando
Jun 10, 2024
Liked: Cleanliness, room comfort, communication
Family trip
Amazing Location, friendly staff very helpful, nice hotel
Elrando
Stayed 1 night in Jun 2024
10/10 Excellent
Charles
Feb 17, 2025
Liked: Cleanliness, room comfort, communication
Kl
Great location
Charles
Stayed 3 nights in Feb 2025
10/10 Excellent
Feng Mei
Dec 30, 2024
Liked: Cleanliness, room comfort, communication
Great location and comfortable
Loved the location. It’s literally just across the road from KLCC. It was great for shopping , dining and hailing a Taxi. The room was spacious and the pool upstairs had a great view. We loved it and would love to return again.
Feng Mei
Stayed 1 night in Dec 2024
8/10 Good
Fook Chin
Jun 9, 2024
Liked: Cleanliness, property conditions & facilities, communication
Quiet and location
Fook Chin
Stayed 1 night in Apr 2024
8/10 Good
Michael
Jun 11, 2024
Liked: Cleanliness, room comfort, communication
Rooms are well kept and very clean. Very good sized room as well. Great location and easy 10 min to Pavillion on the walkway or 2 min to the Petronius towers.
Michael
Stayed 4 nights in Jun 2024
10/10 Excellent
Khalid
Nov 10, 2023
Liked: Cleanliness, room comfort, communication
Very comfortable stay, clean and well maintained room. Equiped with modern furnitures and design.
Khalid
Stayed 4 nights in Nov 2023
10/10 Excellent
Keng Wei
Aug 31, 2023
Liked: Cleanliness, amenities, property conditions & facilities, communication
Friendly and helpful staffs, they will great you every tim. This hotel also walkable to KLCC within minutes.
Keng Wei
Stayed 2 nights in Aug 2023
10/10 Excellent
Ann
Nov 10, 2023
Liked: Cleanliness, room comfort, communication
100% Recommended!
Absolutely fantastic. Kind and accomodating staff, a clean and beautiful suite, 100% recommend.
Ann
Stayed 4 nights in Nov 2023
10/10 Excellent
Fayaz
Jan 11, 2024
Liked: Cleanliness, room comfort, communication
Thank you Widya!
Great time in Ascott. Perfect for a family with young kids. Excellent location and a 3 mins walk to KLCC. Thank you so much to Widya for making our stay amazing - we had a slight issue and Widya resolved the problem immediately.
Fayaz
Stayed 8 nights in Dec 2023
10/10 Excellent
Rupjyoti
Oct 13, 2024
Liked: Cleanliness, room comfort, communication
Our stay was good; rooms were well maintained and the kitchen had most of the necessary amenities.
Unfortunately, there was a bad stench that was coming from the common toilet/bathroom.
Rupjyoti
Stayed 3 nights in Oct 2024
10/10 Excellent
Stephen
Nov 11, 2023
Liked: Cleanliness, amenities, property conditions & facilities, communication
The room was comfortable, the gym was excellent, and the staff were courteous and helpful. The location was ideal for access to the Convention Center, Petronas Twin Towers and other center city attractions. The breakfast at the adjacent Bodega was somewhat limited, but the staff were accommodating.
Stephen
Stayed 8 nights in Nov 2023
8/10 Good
Lawrence
Mar 15, 2024
Liked: Cleanliness
The staff was friendly and helpful. The area was close to the KLCC Park and nightly water show. Walking distance to the Petronis Towers. Aquarium was walking. Also the hop on and off bus has 2 stops close to the hotel.
Lawrence
Stayed 7 nights in Mar 2024
8/10 Good
Glenn
Nov 28, 2024
Liked: Cleanliness, room comfort, communication
Good value and spacious… no onsite bar
Hotel was okay. But tired and slow lifts but not a major problem.
Sound proofing was good in that I could not hear any other guests, but not great when it came to traffic noise.
Great facilities and fridge with a convenience store next door
Glenn
Stayed 1 night in Nov 2024
8/10 Good
Muhammad Mustakeem
Apr 25, 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Upon arrival, the check-in process was ok, not much information about the hotel's facilities and services. The bed was incredibly comfortable, and the amenities provided in the room were of high quality. The hotel's location was perfect for exploring the city.
The buffet breakfast at the hotel was really bad, with no food display and very limited. Overall, my stay at the Ascott Hotel was good. Rating 5/3
Muhammad Mustakeem
Stayed 1 night in Apr 2024
8/10 Good
paul
Jul 19, 2024
Liked: Room comfort, communication
The hotel as an apartment is good and had a lovely massage . The area where it really lets itself down is the breakfast . we ate there the first morning and everything is below standard including coffee which you have to pay for espresso and they don't taste nice . we did not complain but ate at Gravy Baby so don't book breakfast . PS other guests have said the same to me
paul
Stayed 4 nights in Jul 2024
8/10 Good
Yuen Teh
Feb 9, 2025
Liked: Room comfort, communication
Nice room, but not good service
Very good location, room is nice. The restaurant was underconstruction, and we had to order breakfast everyday, and the breakfast was not good, although they provided some choices, there would be something wrong at the next morning. And it didn't taste good... I had to order grab food instead. They charged me NTD$1080 for the bad breakfast.
The housekeeping didn't do a good job either, the trash was in the trash bin for five days without cleaning. The dishes were washed, but not clean.