Title: Tropical Islands - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Tropical Islands On private beach with 2 outdoor pools, near Tropical Islands Resort ![2 indoor pools, 2 outdoor pools, lifeguards on site](https://images.trvl-media.com/lodging/13000000/12070000/12064800/12064742/32b4a6a3.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Interior](https://images.trvl-media.com/lodging/13000000/12070000/12064800/12064742/c5cf9a6b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![4 bars/lounges](https://images.trvl-media.com/lodging/13000000/12070000/12064800/12064742/4e3d12f8.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Nature Homes | In-room dining](https://images.trvl-media.com/lodging/13000000/12070000/12064800/12064742/b4ef4bde.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior](https://images.trvl-media.com/lodging/13000000/12070000/12064800/12064742/6006850d.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located close to Tropical Islands Resort, Tropical Islands provides free water park access, a playground, and 4 bars. Adventurous travelers may like the a ropes course, archery, and cycling at this hotel. Indulge in a manicure/pedicure, a body scrub, and a massage at the onsite spa. The on-site restaurant, Tropical Garden, offers lunch and dinner. Stay connected with free WiFi in public areas, and guests can find other amenities such as a health club and a free kid's club. 7.6 Good ## Popular amenities - Spa - Hot tub - Bar - Breakfast available - On private beach - Parking available ## Room options ### Check availability for these dates Tonight [Oct. 29 - Oct. 30](https://www.expedia.ca/Hotel-Search?startDate=2025-10-29&endDate=2025-10-30&selected=12064742&PinnedHotelID=12064742&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-29&endDate=2025-10-30&selected=12064742&PinnedHotelID=12064742&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 30 - Oct. 31](https://www.expedia.ca/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=12064742&PinnedHotelID=12064742&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=12064742&PinnedHotelID=12064742&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 31 - Nov. 2](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=12064742&PinnedHotelID=12064742&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=12064742&PinnedHotelID=12064742&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 7 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=12064742&PinnedHotelID=12064742&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=12064742&PinnedHotelID=12064742&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 10 of 10 rooms ![Premium Double Room](https://images.trvl-media.com/lodging/13000000/12070000/12064800/12064742/cd2312ee.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Double Room 8.0 Very good 14 reviews ### Highlights Mini-fridge Rainfall showerhead Private bathroom Hair dryer Coffee/tea maker Wardrobe or closet Desk - 269 sq ft - Sleeps 2 - 1 Double Bed ![Premium Family Room](https://images.trvl-media.com/lodging/13000000/12070000/12064800/12064742/f94a4d4a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Family Room 7.2 Good 9 reviews ### Highlights Air conditioning Mini-fridge 2 bedrooms Rainfall showerhead Private bathroom Hair dryer Coffee/tea maker Wardrobe or closet - 323 sq ft - 2 bedrooms - Sleeps 4 - 1 Double Bed and 1 Twin Bunk Bed ![Bed sheets](https://images.trvl-media.com/lodging/13000000/12070000/12064800/12064742/68234962.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Double Room 7.2 Good 12 reviews ### Highlights Mini-fridge Rainfall showerhead Private bathroom Hair dryer Coffee/tea maker Wardrobe or closet Desk - 377 sq ft - Resort view - Sleeps 2 - 1 Double Bed ![Children's theme room](https://images.trvl-media.com/lodging/13000000/12070000/12064800/12064742/b7a4dbe7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Family Room 8.0 Very good 1 review ### Highlights Mini-fridge 2 bedrooms Rainfall showerhead Private bathroom Hair dryer Coffee/tea maker Wardrobe or closet Desk - 323 sq ft - 2 bedrooms - Resort view - Sleeps 4 - 1 Double Bed and 2 Twin Beds ![Design Double Room](https://images.trvl-media.com/lodging/13000000/12070000/12064800/12064742/722f0447.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Design Double Room 10.0 Exceptional 1 review ### Highlights Air conditioning Mini-fridge Rainfall showerhead Private bathroom Hair dryer Coffee/tea maker Wardrobe or closet Desk - 323 sq ft - Sleeps 2 - 1 Double Bed ![Premium Tent](https://images.trvl-media.com/lodging/13000000/12070000/12064800/12064742/a293174a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Tent - 75 sq ft - Sleeps 2 - 1 Double Bed ![Bed sheets](https://images.trvl-media.com/lodging/13000000/12070000/12064800/12064742/7b52e53a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Basic Tent (self assembling mattress) 7.2 Good 14 reviews - 76 sq ft - Sleeps 2 - 2 Twin Beds ![Bed sheets](https://images.trvl-media.com/lodging/13000000/12070000/12064800/12064742/07a0aa7e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Tent (self assembling mattress) - 135 sq ft - Sleeps 4 - 4 Twin Beds ![Comfort PLUS double room OHANA](https://images.trvl-media.com/lodging/13000000/12070000/12064800/12064742/3d633a11.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort PLUS double room OHANA ### Highlights Separate sitting area Air conditioning Blackout drapes/curtains Rainfall showerhead Private bathroom Hair dryer Coffee/tea maker Wardrobe or closet - 226 sq ft - Resort view - Sleeps 2 - 1 Double Bed ![Comfort PLUS family room OHANA](https://images.trvl-media.com/lodging/13000000/12070000/12064800/12064742/94d1d5fe.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort PLUS family room OHANA 8.4 Very good 53 reviews ### Highlights Air conditioning 2 bedrooms Rainfall showerhead Private bathroom Coffee/tea maker Wardrobe or closet - 388 sq ft - 2 bedrooms - Resort view - Sleeps 5 - 1 Double Bed and 1 Twin Bunk Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FKrausnick-Gross-Wasserburg-Hotels-Tropical-Islands.h12064742.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FKrausnick-Gross-Wasserburg-Hotels-Tropical-Islands.h12064742.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C52.03314%2C13.74592&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=L5CFdAIrIvSVHRbGciNuvxUBV_4=) Tropical-Islands-Allee 1, Krausnick-Gross Wasserburg, 15910 #### What's nearby - Dahme-Heideseen Nature Park - 1 min walk - 0.0 km - Tropical Islands Resort - 9 min walk - 0.8 km - Museum Baruther Glashuette - 17 min drive - 21.3 km - Spree-Lagune Lübben - 24 min drive - 27.2 km - Wildpark Johannismuehle - 30 min drive - 25.3 km #### Getting around - Brand Tropical Islands Station - 3 min drive - Berlin (BER-Brandenburg) - 32 min drive #### Restaurants - ‪Spreewaldresort Seinerzeit - ‬11 min drive - ‪Kalimera Am See - ‬15 min drive - ‪Ohana Restaurant - ‬12 min walk - ‪Mondial Food Market - ‬5 min drive - ‪Café an der Spree - ‬12 min drive ## About this property ### Tropical Islands Family-friendly hotel near Tropical Islands Resort Free water park access, a playground, and 4 bars are just a few of the amenities provided at Tropical Islands . Adventurous travelers may like the a ropes course, archery, and cycling at this hotel. Treat yourself to a manicure/pedicure, a body scrub, or a massage at the onsite spa. The on-site restaurant, Tropical Garden, offers lunch and dinner. Stay connected with free WiFi in public areas, and guests can find other amenities such as a health club and a free kid's club. You'll also enjoy the following perks during your stay: - 2 outdoor pools and 2 indoor pools, along with a lazy river, a waterslide, and a lifeguard on site - Buffet breakfast (surcharge), bike rentals, and self parking (surcharge) - An electric car charging station, tour/ticket assistance, and a 24-hour front desk - A front-desk safe, luggage storage, and a vending machine ## Similar properties ![2 indoor pools, outdoor pool, open open 24 hours, pool umbrellas](https://images.trvl-media.com/lodging/64000000/63070000/63063800/63063769/1e906afd.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Tropical Islands Resort Krausnick-Gross Wasserburg - Pool - Hot tub - Kitchen - Free WiFi 8.0 Very good 326 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-12&endDate=2025-11-13&selected=63063769&PinnedHotelID=63063769&HadPinnedHotel=true®ionId=-1&adults=2) ![2 indoor pools, outdoor pool, sun loungers, lifeguards on site](https://images.trvl-media.com/lodging/64000000/63550000/63547800/63547757/6de0d23f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Tropical Islands Campingplatz Krausnick-Gross Wasserburg - Pool - Hot tub - Pet-friendly - Free WiFi 9.0 Wonderful 7 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-12&endDate=2025-11-13&selected=63547757&PinnedHotelID=63547757&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/7000000/6900000/6899600/6899558/5b154e05.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel & Restaurant Zur Spreewälderin Golssen - Pet-friendly - Free WiFi - Restaurant - Breakfast available 8.2 Very good 340 reviews CA $111 CA $119 total includes taxes & fees Oct 30 - Oct 31 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=6899558&PinnedHotelID=6899558&HadPinnedHotel=true®ionId=-1&adults=2) ![Apartment, 2 Bedrooms | Living area](https://images.trvl-media.com/lodging/5000000/4130000/4129900/4129865/8e7425e6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel - Zum goldenen Stern Unterspreewald - Breakfast included - Pet-friendly - Parking included - Free WiFi 7.0 Good 257 reviews CA $111 CA $118 total includes taxes & fees Oct 30 - Oct 31 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=4129865&PinnedHotelID=4129865&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool, open 9:00 AM to 9:00 PM, sun loungers](https://images.trvl-media.com/lodging/16000000/15460000/15454200/15454112/e76803ae.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Spreewaldhotel Stephanshof Lübben (Spreewald) - Pool - Breakfast included - Spa - Parking included 9.2 Wonderful 39 reviews CA $169 CA $181 total includes taxes & fees Oct 30 - Oct 31 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=15454112&PinnedHotelID=15454112&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/34000000/33770000/33760800/33760743/5b66e8bd.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel & Restaurant Lindengarten Lübben (Spreewald) - Parking included - Free WiFi - Restaurant - Gym 9.4 Exceptional 16 reviews CA $159 CA $170 total includes taxes & fees Oct 30 - Oct 31 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=33760743&PinnedHotelID=33760743&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool](https://images.trvl-media.com/lodging/117000000/116250000/116243700/116243616/f050355f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Mobile Home im Tropical Islands Resort Krausnick - Pool - Kitchen - Washer - Dryer [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-12&endDate=2025-11-13&selected=116243616&PinnedHotelID=116243616&HadPinnedHotel=true®ionId=-1&adults=2) ![Garden](https://images.trvl-media.com/lodging/35000000/34150000/34147600/34147509/67c238c2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### VierJahreszeiten Appartments Lübben (Spreewald) - Parking included - Breakfast available - Kitchen - Living/dining area 9.4 Exceptional 18 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-12&endDate=2025-11-13&selected=34147509&PinnedHotelID=34147509&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool](https://images.trvl-media.com/lodging/117000000/116250000/116243700/116243643/8c8d71cb.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Mobile Home im Tropical Islands Resort Krausnick - Pool - Washer - Dryer - Outdoor space [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-12&endDate=2025-11-13&selected=116243643&PinnedHotelID=116243643&HadPinnedHotel=true®ionId=-1&adults=2) ![Beach nearby](https://images.trvl-media.com/lodging/40000000/39170000/39167000/39166910/2dae1934.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Apartment for shoemaker Halbe - Kitchen - Outdoor space - Parking available - Barbecue grill 9.6 Exceptional 49 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-12&endDate=2025-11-13&selected=39166910&PinnedHotelID=39166910&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in some public areas: Free WiFi ### Parking and transportation - Electric car charging station on site - Uncovered self parking on site (EUR 7 per day) - Wheelchair-accessible parking available ### Food and drink - Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 19.90 per person - 4 bars/lounges - A restaurant - Snack bar/deli ### Restaurants on site - Mondial Foodcourt - Palm Beach - Sawadee - Tropical Garden - Tropino Kinder-Restaurant ### Things to do - 2 hot tubs - 2 indoor pools - 2 outdoor pools - Archery - Bicycle rentals - Children's pool - Free children's club - Free water park - Full-service spa - Health club - Lazy river - Playground - Ropes course - Sauna - Segway rentals/tours - Steam room - Waterslide ### Family friendly - 2 indoor pools - 2 outdoor pools - Children's games - Children's pool - Free children's club - Free water park access - Lazy river - Lifeguards on site - Playground - Snack bar/deli - Waterslide ### Conveniences - 24-hour front desk - Luggage storage - Newspapers in lobby - Safe at front desk - Vending machine ### Guest services - Concierge services - Tour and ticket assistance ### Business services - Meeting room ### Outdoors - Beach loungers - On a private beach ### Full-service spa - Ayurvedic treatments - Body scrubs - Facials - Hot stone massages - Hot tub - Manicures/pedicures - Sauna - Spa open daily - Steam room - Thai massages - Turkish bath ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - No elevator - Wheelchair-accessible parking - Wheelchairs on site ### More - Banquet hall - Designated smoking areas - Lifeguards ## Room amenities ### Bedroom - Bedsheets provided ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: 6:00 PM Contactless check-in available Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before 10:00 AM Contactless check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation For any questions, please contact the property using the information on the booking confirmation ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome 1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Fee for buffet breakfast: approximately EUR 19.90 per person - Uncovered self parking fee: EUR 7 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Safety features at this property include a smoke detector ### We should mention This property does not have elevators Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms ### Property is also known as Tropical Islands Krausnick-Gross Wasserburg Tropical s KrausnickGross Was Tropical Islands Tropical Islands Hotel Tropical Islands Resort Tropical Islands Krausnick-Gross Wasserburg Tropical Islands Hotel Krausnick-Gross Wasserburg ## Frequently asked questions ### Does Tropical Islands have a pool? > Yes, this property has 2 Indoor pools, 2 outdoor pools, and a children's pool. ### How much does it cost to stay at Tropical Islands ? > As of Oct 29, 2025, prices found for a 1-night stay for 2 adults at Tropical Islands on Oct 30, 2025 start from CA $190.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Krausnick-Gross-Wasserburg-Hotels-Tropical-Islands.h12064742.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Tropical Islands pet-friendly? > No, only service animals are welcome at the property. ### How much is parking at Tropical Islands ? > Self parking is available for EUR 7 per day. ### What time is check-in at Tropical Islands ? > Check-in start time: 3:00 PM; Check-in end time: 6:00 PM. Late check-in is available during limited hours. ### What time is check-out at Tropical Islands ? > Check-out is at 10:00 AM. ### Where is Tropical Islands located? > Located in Krausnick-Gross Wasserburg, this beachfront hotel is connected to a rail/subway station, 0.5 mi (0.8 km) from Tropical Islands Resort, and within 16 mi (25 km) of Museum Baruther Glashuette and Teupitzer See. Wildpark Johannismuehle and Spree-Lagune Lübben are also within 20 mi (32 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Tropical Islands Reviews 7.6 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 7.8 Cleanliness ### 8.0 Location ### 7.4 Staff & service ### 7.4 Eco-friendliness ### 8.0 Property conditions & facilities 10 - Excellent 258 8 - Good 268 6 - Okay 131 4 - Poor 50 2 - Terrible 64 ### 10/10 Excellent #### Aqsa Jul 28, 2025 Liked: Amenities We like all over the amenities And place were amazing Specially for kids we really enjoyed alot Breakfast was soo good I will visit again soon ##### Aqsa Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Faizan Jul 28, 2025 Liked: Amenities Excellent service. ##### Faizan Stayed 1 night in Jul 2025 ### 2/10 Terrible #### Marthinus Jul 27, 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Never again there service is poor ,room quality is poor ##### Marthinus Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Evelyn Mar 30, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities very enjoyable ##### Evelyn Stayed 1 night in Mar 2025 ### 6/10 Okay #### Alf-Egil Jul 6, 2025 Liked: Property conditions & facilities Disliked: Room comfort #### two nights in tent Tropical temperatur, and no AC. There was also some noice in the night. If there is a next time I will not choose tent. Both the stay and everyting you needed to buy was expencive. ##### Alf-Egil Stayed 2 nights in Jul 2025 ### 8/10 Good #### Nicola Aug 16, 2025 Liked: Staff & service, amenities, property conditions & facilities The dome itself is set out well. Maps identify where all the pools are. There are only one set of showers (that we found!) centrally located. Food is pricey inside the dome. €2.90 for a doughnut. We opted for the refillable cup €19 from 9am until 11.59pm. You could fill up from various machines every 45minutes. Lots of restaurants we went to Sawadee Buffett was €29 pp. Good selection of food. The camping area was clean and toilets a short walk away. VERY VERY hot inside the tents and no AC. Inside the dome was really hot. The pools are good sizes and when we visited (August) it was busy there was still room. Some longer queues for flumes. Been once and don’t need to go again. ##### Nicola Stayed 1 night in Aug 2025 ### 6/10 Okay #### Hassan Jul 24, 2025 Liked: Cleanliness, property conditions & facilities, room comfort Disliked: Staff & service The place is huge and is nice to relax and enjoy with small kids once you are at the water park. Although there are not many rides but the kids play area is nice and the artificial beach effect is also great, the pools and jacuzzis are good too. The family rooms Ohana are nice and clean but very far from the resort, not just far but they have made the access confusing kind of on purpose! There are no signs and it feels like a maze game to find your room, its not fun when you have small kids and luggage with you, the lifts are non existent and we had to drag or lift the baby stroller every time on the stairs, there is no houskeeping to provide extra amenities when finished. The staff at the check that attended us were very rude and non cooperative, the girl and woman kept on answering in German to the inquiries in English. No one answers the phone at reception, we were told to come again next morning to collect extra towels and soaps( its atkeast 15/20min walk from our room including and down the stairs) The place is nice but the management is very very weak. ![](https://a.travel-assets.com/ugc/hotel-reviews/081b3928-5d96-4abb-b59b-3a949da299ca-1753364250564.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Hassan Stayed 1 night in Jul 2025 ### 8/10 Good #### Violetta Dec 8, 2024 Liked: Cleanliness, staff & service, property conditions & facilities 👍 ##### Violetta Stayed 1 night in Dec 2024 ### 6/10 Okay #### John Feb 17, 2025 Disliked: Cleanliness, staff & service . ##### John Stayed 1 night in Feb 2025 ### 10/10 Excellent #### Seda Jan 8, 2025 Liked: Cleanliness, staff & service, property conditions & facilities . ##### Seda Stayed 3 nights in Jan 2025 ### 6/10 Okay #### Breanna Apr 3, 2025 Disliked: Cleanliness, staff & service, property conditions & facilities Well, first the front desk person didn't give us a key. So I had to walk all the way back to reception to get the key. Then we noticed that there was no electricity in the room, so I had to walk back again. They told us to switch rooms and gave us the key to the next place. The last thing was that the hair dryer didn't work. Staff wasn't very accommodating or sorry for the multiple inconveniences. Water park was amazing as usual and breakfast was delicious. ##### Breanna Stayed 2 nights in Apr 2025 ### 2/10 Terrible #### IHSAN Nov 17, 2024 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Terrible experience It was a very bad experience at every stage. We waited in line for a long time at the entrance. We were not informed enough about the facility. We had difficulty finding the room we would stay in. The luggage cabinets were too small, our luggage did not fit. When we entered the room, there were a few belongings of previous guests and no towels in the room. We talked about the situation, but 2 hours later the problem was still not solved. Finally, I went to the reception, which was very far from our room, and by speaking to another disinterested, sullen employee, we were able to get 4 small hand towels. We were literally disgraced in a place where we paid a lot of money to stay. The pools were mediocre, it was difficult to find empty sunbeds, food and drink were mediocre. You feel cold after getting out of the pool, the temperature is not enough. The radiators in the corridor as we entered the room were not working and it was very cold. We asked for a taxi at the check-out and they gave us a small piece of paper with 4 mobile phone numbers written on it. We searched and struggled to find a driver. It wasn't a holiday, it was a nightmare. I will never go there again. I also don't recommend it to anyone. ##### IHSAN Stayed 1 night in Nov 2024 ### 6/10 Okay #### Pia Oct 27, 2025 Liked: Cleanliness, property conditions & facilities Disliked: Staff & service Wir waren in der Ferienzeit dort mit Übernachtung. Leider war das Personal nicht auf diesen Andrang ausgelegt. Check-In Zeit min. 1 Stunde sowie Frühstücksandrang mit langer Schlange. Beim Buchung eines Hotelzimmers im Ohana-Bereich wird mit Frühstück in diesem Hotelbereich gelockt, wird jedoch dann doch zusammengelegt mit dem Frühstück aller übrigen Gäste in der Halle. Dort war dann entsprechendes Chaos vorzufinden. Grundsätzlich keine normalen Löffel beim Frühstück, sondern nur Papplöffel. Der Grund dafür ist völlig schleierhaft. Cornflakes mit Milch und Papplöffeln ist eher weniger schön. Die Poolanlagen sind super, auch die Wassertemperatur. Leider war keine Erholung auf den Liegen möglich, da nicht genügend vorhanden. ##### Pia Stayed 1 night in Oct 2025 ### 8/10 Good #### Sarah Oct 24, 2025 Liked: Staff & service Disliked: Property conditions & facilities Das Zimmer war an sich schön, aber einige Dinge waren defekt (Handtuchhalterung, Regal) und es wurde nur sehr oberflächlich saiber gemacht. Es war alles voller Sand und Zahnpasta klebte am Boden, es wirkte so aös wäre der Fußboden bei der Reinigung nicht bedacht worden. Ausserdem war die situation mit dem Fahrstuhl etwas nervig. Einer war defekt, laut Aussage einiger gäste schon seit Mai 2024. Dafür war das Frühstück wirklich gut und es war insgesamt ein schöner Aufenthalt. ##### Sarah Stayed 2 nights in Oct 2025 ### 8/10 Good #### Christian Oct 19, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Unterkunft im Zelt im Innenbereich, ruhig jedoch auch zentral gelegen ##### Christian Stayed 1 night in Oct 2025 ### 4/10 Poor #### Julia Oct 13, 2025 Liked: Cleanliness, amenities, property conditions & facilities Die Ohana Lodge war ganz schön, sie hat direkten Zugang zum Dome. Leider hat kein Fahrstuhl während des Aufenthaltes funktioniert. Das Frühstück war schrecklich. Massenabfertigung. Man musste Schlange stehen, bis man reinkonnte. Dann beim Buffet wieder lange Schlangen. Alles total wuselig und nicht appetitlich. Das Tropical Island ist riesig und schon cool aber überfüllt. Wie im Urlaub reservieren die Leute gleich ihre Liegen und kommen nicht wieder. Also gab es eigentlich schon um 10 Uhr keine freien Plätze mehr. ##### Julia Stayed 1 night in Oct 2025 ### 4/10 Poor #### Ellen Oct 8, 2025 Disliked: Cleanliness, staff & service, property conditions & facilities 2 von 3 Fahrstühle waren kaputt, die Zimmerkarte war kaputt, das Zimmer/Bad war dreckig, Rezeption in Ohana nicht besetzt/keine Telefonnummer zur Rezeption am Haupteingang hinterlegt insofern sehr umständlich und weite Strecken und zeitaufwendig bei Problemen von denen es viele gab. Tropical Island selbst ist in die Jahre gekommen - einen Vormittag gab es Probleme, weshalb die Rutschen, Whirlpools nicht funktioniert haben. Alles in allem sehr viel Geld für wenig Erholung und viel Ärger. ##### Ellen Stayed 1 night in Oct 2025 ### 2/10 Terrible #### Zeyu Oct 2, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Ein Dieb hat unser gesamtes Bargeld aus dem Portemonnaie entwendet – sowohl Banknoten als auch Münzen. Die Sicherheitslage ist äußerst bedenklich, und unsere Reise wurde dadurch erheblich beeinträchtigt und äußerst unangenehm gemacht. ##### Zeyu Stayed 1 night in Sep 2025 ### 6/10 Okay #### Nancy Sep 22, 2025 Liked: Staff & service, amenities Disliked: Property conditions & facilities Die vielen Kakerlaken sind schon schlimn Die zimmer waren nicht sauber der fernseh beschmiert der Kühlschrank hatte gelebt und war nicht sauber Das essen im sawadee ist zu teuer und hat zu exotische auswahl und zu wenig Essen war kalt Frühstück waren die Brötchen zu klein und teilweise hart ##### Nancy Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Nico Sep 18, 2025 ##### Nico Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Frank Sep 17, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Immer wieder einen Besuch wert. Ist zwar preislich Recht anspruchsvoll aber sehr schön. ##### Frank Stayed 2 nights in Sep 2025 ### 2/10 Terrible #### Jennifer Sep 15, 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Unterkunft war sehr schmutzig, Personal im Eingangsbereich sehr Inkompetent, Personal im Verkaufsladen sehr kompetent und sehr freundlich ##### Jennifer Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Roland Sep 10, 2025 Liked: Cleanliness, staff & service, amenities Sehr gutes Frühstück, trotz der vielen Menschen. ##### Roland Stayed 1 night in Aug 2025 ### 8/10 Good #### Viperlive Sep 9, 2025 ##### Viperlive Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Beate Sep 8, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Sehr gut kommen bald wieder ##### Beate Stayed 2 nights in Sep 2025