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Get an overview of this hotelLocated right next to the Wawel castle with a unique Atrium and glass roof.

In the heart of Krakow

Sheraton Krakow Hotel is located on the bank of Wisla River near famous Wawel Castle with stunning views to both. The Old Town and the famous Kazimierz district is just a 10-minute walk away.

3 restaurants, indoor pool

This 5-star Krakow hotel has 3 restaurants including the Mediterranean Olive Restaurant and the Roof Top Terrace with views over Wawel Castle and Wisla River. Spa services, a fitness center, and a sauna is also onsite, as well as in indoor pool.

River or city views

Luxury guestrooms with city or river views features LCD TVs with satellite channels and pay movies. Wireless Internet access as well as desks, complimentary newspapers, and phones are also available. Daily turndown service and 24 hours room service with late night menu.

Hotel Amenities

Hotel Amenities

On the bank of Wisla river, 5-star Sheraton Krakow Hotel is very close to the famous Wawel Castle and a short walk away from the historic Market Square, bustling with lively restaurants, bars and cafes.

An indoor pool, a sauna, a fitness center, as well as spa services are onsite. Dining options include stylish restaurants along with a sport bar and a vodka bar.

Business amenities include a business center with meeting rooms fitted with audio-visual equipment. Complimentary wireless Internet access is available in public areas. The staff can provide concierge services, tour/ticket assistance, and wedding services. A roundtrip airport shuttle (available 24 hours) and onsite parking are available for a surcharge.

  • Indoor pool 
  • Sauna 
  • Free newspapers in lobby 
  • Fitness facilities 
  • Babysitting or childcare (surcharge) 
  • Coffee shop or café 
  • Business center 
  • Porter/bellhop 
  • Express check-out 
  • 24-hour front desk 
  • Express check-in 
  • Multilingual staff 
  • Safe-deposit box at front desk 
  • Total number of rooms - 232 
  • Number of floors - 5 
  • Gift shops or newsstand 
  • ATM/banking 
  • Laundry facilities 
  • Dry cleaning/laundry service 
  • Barbecue grill(s) 
  • Elevator/lift 
  • Breakfast available (surcharge) 
  • Wedding services 
  • Coffee/tea in common areas 
  • Concierge services 
  • Garden 
  • Luggage storage 
  • Meeting rooms 8 
  • Rooftop terrace 
  • Terrace 
  • Conference space size (meters) - 500 
  • Number of meeting rooms - 8 
  • Year Built 2004 
  • Number of restaurants - 3 
  • Conference space size (feet) - 5382 
  • Self parking (surcharge) 
  • Number of buildings/towers - 1 
  • Airport transportation (surcharge) 
  • Spa services on site 
  • Free WiFi 
  • Free wired high-speed Internet 
  • Tours/ticket assistance 

Family Friendly Amenities

  • Family Hotel  
  • Indoor pool  
  • Free Wi-Fi  
  • Laundry facilities  
  • Babysitting or childcare (surcharge)  
  • Cribs/infant beds (complimentary)  

Room Amenities

  • Pay movies 
  • Hypo-allergenic bedding available 
  • Room service (24 hours) 
  • Blackout drapes/curtains 
  • Phone 
  • Minibar 
  • Coffee/tea maker 
  • Daily housekeeping 
  • Turndown service 
  • Private bathroom 
  • Bathrobes 
  • Free toiletries 
  • Hair dryer 
  • Shower/tub combination 
  • In-room safe (laptop compatible) 
  • Satellite TV service 
  • Desk 
  • Iron/ironing board 
  • WiFi (surcharge) 
  • Climate control 
  • Free newspaper 
  • In-room massage available 
  • LCD TV 
  • Free cribs/infant beds 
  • Rollaway/extra beds (surcharge) 
  • Wired high-speed Internet access (surcharge) 

Where to Eat

The Olive - Mediterranean fine-dinning restaurant. Open 7 days a week for breakfast, lunch, and dinner.

Qube Vodka Bar and Lounge - Enjoy Krakow's specialty Vodka Bar with a wide range of the world's best Vodkas. Open for breakfast, lunch and dinner.

SomePlace Else Sports Bar - Casual fun style sport bar with 10 HD-quality screens. International cuisine with highlights of Tex-Mex cuisine. Open for lunch and dinner, 7 days a week.

Roof Top Terrace - Located on the 5th floor and features an impressively appointed lounge covered with a retractable roof, and offers the Wawel Castle and Wisla river view. Al fresco dining.

Room Service - Available throughout the day and late at night.

Nearby Things to Do

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Kayaking nearby 
  • Free bicycles on site 
  • Golfing nearby 


To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessible path of travel 
  • Accessible bathroom 
  • Roll-in shower 
  • Accessible parking 
  • In-room accessibility 

Hotel Policies


Check-in time starts at 3 PM

Minimum check-in age is 18


Check-out time is Noon

Payment types

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

24-hour check-in

Pets allowed (no fees)


You'll be asked to pay the following charges at the hotel:
  • A tax is imposed by the city: PLN 1.60 per person, per night
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Breakfast fee: PLN 69 for adults and PLN 47.50 for children (approximately)
  • Fee for in-room wireless Internet: PLN 45.00 per 24-hour period (rates may vary)
  • Fee for in-room high-speed Internet (wired): PLN 45.00 per 24-hour period (rates may vary)
  • Airport shuttle fee: PLN 95 per vehicle (roundtrip)
  • Self parking fee: PLN 75 per night (in/out privileges)
  • A pet fee will be charged
  • Rollaway bed fee: PLN 140.00 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Only registered guests are allowed in the guestrooms.

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