[See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Entire apartment # Old Town Luxury Apartments by Amstra Apartments with kitchenettes, near Main Market Square ![Front of property - evening/night](https://images.trvl-media.com/lodging/11000000/10650000/10640300/10640216/8f055a9c.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Standard Apartment, 2 Bedrooms | Private kitchen](https://images.trvl-media.com/lodging/11000000/10650000/10640300/10640216/4dc00f57.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Penthouse, 1 Bedroom | Living area](https://images.trvl-media.com/lodging/11000000/10650000/10640300/10640216/a809f40f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Superior Apartment, 1 Bedroom](https://images.trvl-media.com/lodging/11000000/10650000/10640300/10640216/b0549683.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Standard Apartment, 2 Bedrooms | Living area](https://images.trvl-media.com/lodging/11000000/10650000/10640300/10640216/d199437c.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Prices - Location - Amenities - Policies Close to Main Market Square and Wawel Castle, Old Town Luxury Apartments by Amstra provides a garden, dry cleaning/laundry services, and more. Guests can connect to free in-room WiFi. 8.2 Very good ## Popular amenities - Parking available - Breakfast available - Outdoor space - Kitchen - Laundry - Free WiFi ## Room options ### Check availability for these dates Tonight [Oct. 6 - Oct. 7](https://www.expedia.ca/Hotel-Search?startDate=2025-10-06&endDate=2025-10-07&selected=10640216&PinnedHotelID=10640216&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-06&endDate=2025-10-07&selected=10640216&PinnedHotelID=10640216&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 7 - Oct. 8](https://www.expedia.ca/Hotel-Search?startDate=2025-10-07&endDate=2025-10-08&selected=10640216&PinnedHotelID=10640216&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-07&endDate=2025-10-08&selected=10640216&PinnedHotelID=10640216&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 10 - Oct. 12](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=10640216&PinnedHotelID=10640216&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=10640216&PinnedHotelID=10640216&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct. 17 - Oct. 19](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=10640216&PinnedHotelID=10640216&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=10640216&PinnedHotelID=10640216&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 4 of 4 rooms ![Apartment, 1 Bedroom, Balcony](https://images.trvl-media.com/lodging/11000000/10650000/10640300/10640216/d2a05460.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartment, 1 Bedroom, Balcony ### Highlights Balcony Separate sitting area Free cribs/infant beds Kitchenette Full-sized refrigerator/freezer Flat-screen TV Washer/dryer Sofa bed - 592 sq ft - 1 bedroom - Sleeps 4 - 1 Double Bed and 1 Double Sofa Bed ![Penthouse, 1 Bedroom](https://images.trvl-media.com/lodging/11000000/10650000/10640300/10640216/5e708e86.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Penthouse, 1 Bedroom ### Highlights Balcony Air conditioning Free cribs/infant beds Kitchenette Full-sized refrigerator/freezer Flat-screen TV Separate bedroom Private bathroom - 538 sq ft - 1 bedroom - Sleeps 2 - 1 Double Bed ![Superior Apartment, 1 Bedroom](https://images.trvl-media.com/lodging/11000000/10650000/10640300/10640216/b0549683.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Apartment, 1 Bedroom ### Highlights Separate sitting area Air conditioning Free cribs/infant beds Kitchenette Full-sized refrigerator/freezer Flat-screen TV Sofa bed Separate bedroom - 592 sq ft - 1 bedroom - City view - Sleeps 4 - 1 Double Bed and 1 Double Sofa Bed ![Standard Apartment, 2 Bedrooms](https://images.trvl-media.com/lodging/11000000/10650000/10640300/10640216/8cf9452e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Apartment, 2 Bedrooms ### Highlights Balcony Separate sitting area Free cribs/infant beds Kitchenette Full-sized refrigerator/freezer Flat-screen TV Sofa bed 2 bedrooms - 699 sq ft - 2 bedrooms - City view - Sleeps 6 - 1 Queen Bed, 1 King Bed and 1 Double Sofa Bed ## You may also like Ad ![Alfresco dining, serves lunch and dinner](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/93000000/92140000/92139800/92139765/w5000h4163x0y3-a60ba1cd_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Stradom House, Autograph Collection Kraków City Centre - Pool - Spa - Pet-friendly - Free WiFi 9.6 Exceptional 107 reviews CA $291 CA $314 total includes taxes & fees Oct 31 - Nov 1 [](https://www.expedia.ca/Krakow-Hotels-Stradom-House.h92139765.Hotel-Information?chkin=2025-10-31&chkout=2025-11-1&rm1=a2®ionId=6035306&destination=Kraków (and vicinity)&destType=MARKET&latLong=50.06057,19.93763&searchId=8cf8fbce-d0bb-45d6-958e-115e2be0a55d&top_cur=CAD) Ad ![Breakfast, lunch and dinner served](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/2000000/1070000/1060300/1060262/6776b8a2_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Sheraton Grand Krakow Kraków City Centre - Pool - Spa - Pet-friendly - Free WiFi 9.4 Exceptional 1,001 reviews CA $252 CA $272 total includes taxes & fees Nov 2 - Nov 3 [](https://www.expedia.ca/Krakow-Hotels-Sheraton-Grand-Krakow.h1060262.Hotel-Information?chkin=2025-11-2&chkout=2025-11-3&rm1=a2®ionId=6035306&destination=Kraków (and vicinity)&destType=MARKET&latLong=50.06057,19.93763&searchId=8cf8fbce-d0bb-45d6-958e-115e2be0a55d&top_cur=CAD) Ad ![2 restaurants, breakfast, lunch, dinner served; 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More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FKrakow-Hotels-Old-Town-Luxury-Apartments-By-Amstra.h10640216.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FKrakow-Hotels-Old-Town-Luxury-Apartments-By-Amstra.h10640216.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C50.06489%2C19.94913&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=qiVDldqWO7laaRyNbY-Mx7k8VkQ=) ul. Lubicz 17A, Kraków, Lesser Poland, 31-105 #### What's nearby - Galeria Krakówska - 3 min walk - 0.3 km - Royal Road - 3 min walk - 0.3 km - Main Market Square - 11 min walk - 1.0 km - St. Mary's Basilica - 11 min walk - 1.0 km - Wawel Castle - 4 min drive - 2.1 km #### Getting around - Kurdwanów P+R Station - 9 min drive - Kraków Główny Station - 14 min walk - John Paul II - Balice Airport (KRK) - 31 min drive #### Restaurants - ‪Costa Coffee - ‬4 min walk - ‪Kociarnia Kocia Kawiarnia - ‬4 min walk - ‪Starbucks - ‬4 min walk - ‪Chinkalnia Restauracja Gruzińska - ‬3 min walk - ‪Wesoła Cafe - ‬4 min walk ## About this property ### Entire place You'll have the entire apartment to yourself and will only share it with other guests in your party. ### Old Town Luxury Apartments by Amstra Apartments with kitchenettes, near Main Market Square Self parking, dry cleaning, and laundry facilities are available at this smoke-free apartment building. WiFi in public areas is free. Additionally, express check-in, tour/ticket assistance, and a garden are onsite. Each apartment features free WiFi, a flat-screen TV, and a kitchenette with a refrigerator. A coffee/tea maker and an iron/ironing board are among the other amenities available to guests. Housekeeping is not available. Old Town Luxury Apartments by Amstra offers 2 accommodations with coffee/tea makers and irons/ironing boards. Accommodations at this 4-star apartment have kitchenettes with full-sized refrigerators/freezers. This Kraków apartment provides complimentary wireless Internet access. 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Fees may include applicable taxes: - Cleaning fee: PLN 95 per accommodation, per stay We have included all charges provided to us by the property. ### Optional extras - Breakfast fee: approximately PLN 35 per person - Airport shuttle fee: PLN 130.00 per vehicle (one way) - Self parking fee: PLN 45 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip Host has not indicated whether there is a smoke detector on the property This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### Property is also known as Old Town Luxury Apartments Amstra Apartment Krakow Old Town Luxury Apartments Amstra Apartment Old Town Luxury Apartments Amstra Krakow Old Town Luxury Apartments Amstra Apartment Krakow Old Town Luxury Apartments Amstra Apartment Old Town Luxury Apartments Amstra Krakow Apartment Old Town Luxury Apartments by Amstra Krakow Krakow Old Town Luxury Apartments by Amstra Apartment Apartment Old Town Luxury Apartments by Amstra Old Town Luxury Apartments by Amstra Krakow Old Town Luxury Apartments Amstra Old Town Apartments Amstra Old Town Apartments By Amstra Old Town Luxury Apartments by Amstra Kraków Old Town Luxury Apartments by Amstra Apartment Old Town Luxury Apartments by Amstra Apartment Kraków ## Frequently asked questions ### Is Old Town Luxury Apartments by Amstra pet-friendly? > No, only service animals are welcome at the property. ### How much is parking at Old Town Luxury Apartments by Amstra? > Self parking is available for PLN 45 per day. ### What time is check-in at Old Town Luxury Apartments by Amstra? > Check-in start time: 3 PM; Check-in end time: 11 AM. Late check-in is available during limited hours. ### What time is check-out at Old Town Luxury Apartments by Amstra? > Check-out is at 11 AM. ### Does Old Town Luxury Apartments by Amstra provide a shuttle to the airport? > Yes, there's an airport shuttle. A fee of PLN 130.00 per vehicle applies. ### Where is Old Town Luxury Apartments by Amstra located? > Located in Kraków City Centre, this apartment building is within a 15-minute walk of Kraków University Hospital and Main Market Square. Galeria Krakówska and Royal Road are also within 5 minutes. Kraków Główny Station is 14 minutes by foot. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Old Town Luxury Apartments by Amstra Reviews 8.2 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 21 8 - Good 18 6 - Okay 5 4 - Poor 2 2 - Terrible 3 ### 9.0/10 Cleanliness ### 7.6/10 Staff & service ### 8.6/10 Property conditions & facilities ### 8/10 Good #### Debbie-Joy Oct 28, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort good clean large apartment located close to old town and transport the breakfast were very basic the second breakfast left on doorstep all day they were to deliver the night before but did not no microwave could do well if supplied a drier to go with washing machine even if there was a charge as can not dry washing had to go to there head office for checkin which address wasnot listed when booking ##### Debbie-Joy Stayed 2 nights in Oct 2018 ### 6/10 Okay #### Adina Oct 21, 2018 Disliked: Staff & service, property conditions & facilities, room comfort #### Denne lejlighed er IKKE luksus!!! En IKEA møbleret lejlighed med masser af fejl og mangler kan man ikke kalde for luksuslejlighed. Check in tog over en time, for man skal vente på en medarbejder, der kommer med nøglen. Flænsede håndklæder, ingen ekstra puder, en alt for hård seng, støjende naboer, toilet der løb, kun en teske i skuffen, en enkel skraldepose til hele opholdet, lamper der enten manglede eller var i stykker og lunkent vand i bruseren er, hvad der ventede os i denne lejlighed, der ellers er fint placeret tæt på bandegård og centrum. Ikke lige just det, man finder på de fine billeder på nettet. Der bliver opkrævet ekstra gebyr op 95 PLN samt yderligere 25% af hele beløbet til service. Hvilken service spørger jeg så??? Hvad får man for de penge? ##### Adina Stayed 3 nights in Oct 2018 ### 10/10 Excellent #### Verified traveller Oct 15, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Verified traveller Stayed 1 night in Oct 2018 ### 10/10 Excellent #### Verified traveller Oct 9, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort It was a great apartment just in the city centre, we rented because we wanted to go to Auzwitz but we could stay more days and enjoy! Next time!!! ##### Verified traveller Stayed 1 night in Oct 2018 ### 8/10 Good #### Joshua, Ilkeston Sep 18, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great appartment with a less than comfy bed. The appartment's great. It's clean and well presented as well as having good and fully working amenities. The breakfast coming at 8am suited us and it was nice enough. The only negative was the bed which wasn't that comfortable and creaked loudly with the slightest movement which consistently woke up our baby. It is a great appartment for the price though. ##### Joshua Stayed 1 night in Sep 2018 ### 2/10 Terrible #### Verified traveller Sep 2, 2018 Disliked: Staff & service #### OMIJAĆ SZEROKIM ŁUKIEM Cięzko napisac coś pozytywnego. Pomomo dokonania całkowitej opłaty poprzez serwis HOTELS.COM hotel dolicza sobie ponad 50% dodatkowych opłat na miejscu. I to pomimo statustu rezerwacji "W całości opłacona". Możecie być więc zaskoczeni końcową ceną pokoju. Następna sprawa to pomimo zarezerwowania apartamentu z bezpłatnym miejscem parkingowym i takim statusie w rezerwacji "bezpłatne miejsce parkingowe" hotel próbował wymusić na nas dodatkową opłatę 2 x 45 zł za dobę parkingu ponoć darmowego. Dopiero po interwencji na infolinii hotels.com okazało się, iż są jednak bezpłatne miejsca. Oczywiście wszystko jest tłumaczone nowymi przepisami hotels.com ??? ..... Apartament przypominał tanią wystawę z IKEI, skrzypiące łóżka, licha część kuchenna, niedorobiona łazienka. W łązience TYLKO dwa ręczniki, co przy pobycie dwudniowym jest raczej rzeczą niewystarczającą. Oczywiście pada z ust osoby meldującej na kótrą notabene trzeba było czekać prawie godzinę, iż wszystko można dowieźć. To jednak oznacza znowu siedzenie w pokoju w oczekiwaniu na dostarczenie brakujących podstawowych rzeczy i tracenie czasu który można poświęcić innym aktywnościom. Jednym słowem NIE POLECAM. OMIJAĆ SZEROKIM ŁUKIEM. To nasza pierwsza negatywna opinia o hotelu pomimo zarezerwowania już kilkudziesięciu noclegów na hotels.com ##### Verified traveller Stayed 2 nights in Aug 2018 ### 8/10 Good #### Tomasz Aug 30, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Tomasz Stayed 2 nights in Aug 2018 ### 2/10 Terrible #### Jose A E, Belo Horizonte-MG Aug 14, 2018 Liked: Cleanliness, property conditions & facilities, room comfort Disliked: Staff & service #### A Bad Experience I booked this apartment for two employees of mine, mainly because of its convenient location, near the train station. However, they told me that, when they got there, there was nobody to receive them and give them keys to enter the apartment. They called the phone number listed on their reservation and, fortunately, got to speak with someone who, 40 minutes later, arrived to take them to the apartment. Next day, during check out, the same person charged them a cleaning fee of PLN 148.00—there was no mention of it whatsoever in the booking that I made! Furthermore, I had prepaid this booking. It was written right there: "Your booking is guaranteed and all paid for." In sum, the total lack of service and the surprise cleaning fee make this a terrible accommodation option in Krakow. My employees would not recommend it. I will not book it again. ##### Jose A E Stayed 1 night in Aug 2018 ### 4/10 Poor #### Ariella Aug 12, 2018 Liked: Cleanliness ##### Ariella Stayed 1 night in Aug 2018 ### 10/10 Excellent #### Inge Aug 5, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great apartment. Great place to stay a hot summerday in Krakow with refreshing aircondition. Close to Galeria Krakowa and Krakow Głovna. Would like to stay there next time we go to Krakow👌 ##### Inge Stayed 1 night in Jul 2018 ### 10/10 Excellent #### Verified traveller Jun 26, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort This apartment was amazing. So modern and clean and close to everything. Would definitely recommend ##### Verified traveller Stayed 2 nights in Jun 2018 ### 8/10 Good #### Jane, Vancouver, Canada Jun 26, 2018 Liked: Cleanliness, property conditions & facilities, room comfort #### Convenient location This location was very central to everything in Krakow centre. ##### Jane Stayed 3 nights in Jun 2018 ### 10/10 Excellent #### Verified traveller Jun 19, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort The apartments are located a walking distance from Krakow's city centre. We were welcome by a very nice agent who showed us the apartment and the car park, which is located in a special area at a public car park under the apartment. Very safe environment and amazing and modern design of the apartment. Highly recommend. ##### Verified traveller Stayed 2 nights in Jun 2018 ### 10/10 Excellent #### Verified traveller May 17, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Verified traveller Stayed 3 nights in May 2018 ### 8/10 Good #### martha Apr 15, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### No Reception Don't order breakfast A lovely apartment. Fits the name luxury. But no reception on site. We were not aware that you had to notify Amstra half hour before we arrived at apartment. We arrived late and had to wait for a person to come with key. All staff we met were extremely helpful. One big problem was that apartment was right beside train line and trains rattled by at regular (every few minutes) As air conditioning was stuck we couldn't lower it We tried to leave a window pen but couldn't sleep with noise from trains but luckily we found a fan so used it. THen on last day we booked out at 11 am Our flight was at 9 p m but there was nowhere at apartment to store bag. THere is a railway station nearby and we left them there for a very small fee. Just one other thing. Breakfast is delivered at 8. 30. You have to get up and be dressed ready to take it from delivery person. The breakfasts come in this big box and has lots of food but we didn't like much of what was in it and a lot was wasted. I would suggest a form where guests could choose. I don't think many Irish people like a big salad bagel for breakfast. This was a super apartment decorated beautifully in a super location and at a super price so even though I have faults to find we still enjoyed our stay there. Martha ##### martha ### 4/10 Poor #### MS, Xanten Apr 3, 2018 Disliked: Staff & service, property conditions & facilities, room comfort #### Check In Katastrophe Das Appartment war zunächst nicht auffindbar ( keine Beschilderung ). Es gibt keine Rezeption zum Check In. Man muss eine Telefnummer wählen um den Schlüssel nach 25 Minuten zu erhalten. Dieser Hinweis geht nur auf polnischer Sprache per mail zu. Der Herr mit Schlüssel sagte das ich noch nicht bezahlt habe. Ein Anruf bei expedia und die Sache wurde von der expedia Dame geklärt. Das Appartment hat eine sehr schlechte Ausstattung. Für gebuchte drei Nächte, lediglich 1 Handtuch per Person. In der Küche gab es nur 1Glas, dafür aber 2 Schnapsgläser :-). Es fehlt generell an Küchenutensilien, es gab einen Suppenteller, dafür aber 3 flache Teller, ein Geschirrhandtuch um die Sachen zu spülen ist Fehlanzeige. Kein Toilettenpapier vorhanden. Sitzmöglichkeit sind 4 Barhocker, diese brechen bei 75Kg Körpergewicht zusammen. Der Balkon hat keine Möbilierung, also setzt man sich auf den Boden oder nimmt den Barhocker aus der Küche. Im Schlafzimmer befindet sich ein Kleiderschrank und ein Bett, es gibt keine Nachttischlampen oder ähnliches, so muss man das Licht ausschalten und im Dunkeln dann zum Bett gehen. Nie , nie wieder !!! ##### MS Stayed 3 nights in Mar 2018 ### 8/10 Good #### Verified traveller Jan 31, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Verified traveller Stayed 1 night in Jan 2018 ### 6/10 Okay #### Sverre, Norway Oct 19, 2017 Liked: Cleanliness Disliked: Room comfort #### Drop the "LUXURY" tiltle Arrival procedure is not specific enough, there should have been a more specific meeting point, and the attendant was late in showing up. The apartment is very short on kitchen utensils, only one glass etc. One towel per person per stay is not good enough, no hand-towels. The apartment was equipped with one half roll of toilet paper. The worst thing was the seating in the living room, two sofa-beds with poor comfort, no chairs at all. The sofabeds was squeeking over each minor movement, not easy to get a good nights sleep on this. One of the sofa-beds should be replaced with a real sofa or a couple of chairs with some comfort. I expected more from "Luxury Apartments" ##### Sverre Stayed 3 nights in Oct 2017 ### 10/10 Excellent #### Tan Thien Sep 20, 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excellent sur tous les critères Appartement spacieux, moderne et très bien équipé. L'emplacement est idéal, juste au dessus d'un supermarché avec des produits de qualité et des horaires étendus. Un grand centre commercial se situe à 5 min à pied et le centre historique à moins de 10 min. Après un coup de fil et une attente de moins de 10 min, nous avons reçu les clés et les instructions. Je retournerai dans cet appartement la prochaine fois que je viendrai à Cracovie. ##### Tan Thien Stayed 2 nights in Sep 2017 ### 6/10 Okay #### Jaime Sep 4, 2017 Liked: Cleanliness, property conditions & facilities, room comfort Disliked: Staff & service #### Nice place, terrible service There is no hotel office, so you have to phone 30mins in advance and wait for someone to meet you with keys. Our flight the day before was cancelled and when we called they initially said outlets reservation was cancelled despite that I had called hotels.com to tell them we would arrive a day late and were told it would be okay. They did not refund or discount the missed first day. The parking garage is locked and we were unable to get out in the morning without a security guard as the remote didn't work before a certain time. They did not tell us about that and it drained 30 mins of time trying to find someone to let us out en route to the airport. It was also confusing as to where to drop the key. They sounded irritated when we called to ask for help with the garage, so we had to figure it out for ourselves. The location is close to downtown and the place is very modern, bright, clean and a good size. ##### Jaime Stayed 2 nights in Aug 2017 ### 8/10 Good #### Janet Jul 13, 2017 Liked: Property conditions & facilities Disliked: Staff & service #### Modern apartment. lovely modern apartment, but not very comfortable, no housekeeping! only two bath towels that were not changed for the 5 days we were there, no hand/face towels. ##### Janet Stayed 5 nights in Jun 2017 ### 8/10 Good #### Mick Jul 7, 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Lovely apartment close to town centre The apartment is very close to the town centre (5 to 10 minute walk). A good supermarket 50 paces from the door. Krakow is a beautiful city. ##### Mick Stayed 4 nights in Jun 2017 ### 2/10 Terrible #### SHIU YAN Apr 22, 2017 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### VERY BAD EXPERIENCE very bad experience. car parking should be free as mentioned in hotels.com but I was charged 90PLN. it is unreasonable. no hairdryer in apartment. upon my repeaed requests, they spent 12 hours to send a hairdryer to me at midnight. very disturbing. ##### SHIU YAN ### 10/10 Excellent #### Verified traveller Dec 3, 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Verified traveller ### 8/10 Good #### Kiran, Singapore Dec 2, 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### great location short walk from old town and main train statio. make sure to call the guys before you arrive, they forgot to be there though i emailed them. ##### Kiran