Title: Novotel Krakow City West - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=412480&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Novotel Krakow City West Travelers find comfort and convenience near Krakow's historic Cloth Hall, with an indoor pool for relaxation and vibrant markets waiting just steps away ## Photo gallery for Novotel Krakow City West ![Garden - Novotel Krakow City West (Kraków)](https://images.trvl-media.com/lodging/1000000/420000/412500/412480/90c3e22a.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property video](https://mediaim.expedia.com/video/5CE9271FE4B2397E89B94FCEB9271216/902aa146-6054-451e-9987-3cc3f207ecea-thumbnail.jpg?impolicy=resizecrop&rw=1280) ![Lobby sitting area - Novotel Krakow City West (Kraków)](https://images.trvl-media.com/lodging/1000000/420000/412500/412480/c4ad68b5.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Daily buffet breakfast (PLN 85 per person) - Novotel Krakow City West (Kraków)](https://images.trvl-media.com/lodging/1000000/420000/412500/412480/5c438fbe.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Novotel Krakow City West (Kraków)](https://images.trvl-media.com/lodging/1000000/420000/412500/412480/644e3719.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Novotel Krakow City West is near Cloth Hall and Main Market Square. Families enjoy on-site shopping, arcade room, playground, buffet breakfast, and spa with deep-tissue massages. Guests value the helpful multilingual staff and indoor pool access. ## Reviews 8.6 Excellent ## Popular amenities - Pool - Spa - Pet friendly - Free WiFi - Restaurant - Air conditioning ## Room options ### Check availability for these dates Tonight [Jan. 6 - Jan. 7](https://www.expedia.ca/Hotel-Search?startDate=2026-01-06&endDate=2026-01-07&selected=412480&PinnedHotelID=412480&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-06&endDate=2026-01-07&selected=412480&PinnedHotelID=412480&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan. 7 - Jan. 8](https://www.expedia.ca/Hotel-Search?startDate=2026-01-07&endDate=2026-01-08&selected=412480&PinnedHotelID=412480&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-07&endDate=2026-01-08&selected=412480&PinnedHotelID=412480&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan. 9 - Jan. 11](https://www.expedia.ca/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=412480&PinnedHotelID=412480&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=412480&PinnedHotelID=412480&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 16 - Jan. 18](https://www.expedia.ca/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=412480&PinnedHotelID=412480&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=412480&PinnedHotelID=412480&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 1 bed Showing 7 of 7 rooms ### View all photos for Superior Room, 1 Queen Bed with Sofa bed (Novation) ![Superior Room, 1 Queen Bed with Sofa bed (Novation)](https://images.trvl-media.com/lodging/1000000/420000/412500/412480/3af64681.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 1 Queen Bed with Sofa bed (Novation) 9.0 Wonderful 16 reviews ### Highlights Soundproofed Fireplace Air conditioning Heating Connecting rooms available Free cribs/infant beds TV Clothes dryer - 323 sq ft - Sleeps 4 - 1 Queen Bed and 1 Double Sofa Bed ### View all photos for Superior Room, 2 Twin Beds (Novation) ![Superior Room, 2 Single Beds (Novation)](https://images.trvl-media.com/lodging/1000000/420000/412500/412480/63625f95.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 2 Twin Beds (Novation) 9.0 Wonderful 2 reviews ### Highlights Soundproofed Fireplace Air conditioning Heating Connecting rooms available Free cribs/infant beds TV Clothes dryer - 320 sq ft - Sleeps 2 - 2 Twin Beds ### View all photos for Executive Room, 1 Queen Bed ![Executive Room, 1 Queen Bed](https://images.trvl-media.com/lodging/1000000/420000/412500/412480/6aa54dbc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Room, 1 Queen Bed 10.0 Exceptional 2 reviews ### Highlights Soundproofed Fireplace Air conditioning Heating Connecting rooms available Free cribs/infant beds TV Clothes dryer - 320 sq ft - Sleeps 2 - 1 Queen Bed ### View all photos for Executive Twin Room, 2 Twin Beds ![Executive Twin Room, 2 Single Beds](https://images.trvl-media.com/lodging/1000000/420000/412500/412480/6309da32.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Twin Room, 2 Twin Beds 10.0 Exceptional 1 review ### Highlights Soundproofed Fireplace Air conditioning Heating Connecting rooms available Free cribs/infant beds TV Clothes dryer - 320 sq ft - Sleeps 2 - 2 Twin Beds ### View all photos for Executive Room, 2 Double Beds ![Executive Room, 2 Double Beds](https://images.trvl-media.com/lodging/1000000/420000/412500/412480/9f35663d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Room, 2 Double Beds 8.8 Excellent 5 reviews ### Highlights Soundproofed Fireplace Air conditioning Heating Connecting rooms available Free cribs/infant beds TV Clothes dryer - 320 sq ft - Sleeps 4 - 2 Double Beds ### View all photos for Suite, 1 King Bed with Sofa bed ![Suite, 1 King Bed with Sofa bed](https://images.trvl-media.com/lodging/1000000/420000/412500/412480/7f74e7cc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed with Sofa bed ### Highlights Soundproofed Fireplace Air conditioning Heating Connecting rooms available Free cribs/infant beds TV Clothes dryer - 640 sq ft - Sleeps 4 - 1 King Bed and 1 Double Sofa Bed ### View all photos for Superior Suite, 1 Queen Bed with Sofa bed ![Superior Suite, 1 Queen Bed with Sofa bed](https://images.trvl-media.com/lodging/1000000/420000/412500/412480/40c20876.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Suite, 1 Queen Bed with Sofa bed ### Highlights Soundproofed Fireplace Air conditioning Heating Connecting rooms available Free cribs/infant beds TV Clothes dryer - 640 sq ft - Sleeps 4 - 1 Queen Bed and 1 Double Sofa Bed ## You may also like Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/68000000/67300000/67292400/67292355/4557fc8e_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### AC Hotel by Marriott Krakow Krowodrza - 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FKrakow-Hotels-Novotel-Krakow-City-West.h412480.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FKrakow-Hotels-Novotel-Krakow-City-West.h412480.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C50.07021%2C19.89792&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=0aaNN6R15kxv7kYa2XR6fssNRXg=) Armii Krajowej 11, Kraków, Lesser Poland, 30-150 #### What's nearby - Wisla Stadium \- 19 min walk \- 1.6 km - People of Krakow in Times of Terror 1939-1945-1956 \- 3 min drive \- 1.8 km - AGH University of Science and Technology \- 3 min drive \- 2.1 km - Park Krakowski \- 3 min drive \- 2.1 km - National Museum \- 4 min drive \- 2.4 km #### Getting around - Kraków Łobzów Station - 10 min drive - Kurdwanów P+R Station - 11 min drive - John Paul II - Balice Airport (KRK) - 19 min drive #### Restaurants - ‪Współwinni - ‬5 min walk - ‪Circle K - ‬3 min walk - ‪Miyama Sushi - ‬4 min walk - ‪Far East - ‬7 min walk - ‪Akwarium - ‬12 min walk ## About this property ### Novotel Krakow City West Upscale family-friendly hotel near National Museum Located close to Kraków Barbican and Dragon's Den, Novotel Krakow City West provides shopping on site, a playground, and an arcade/game room. Treat yourself to a deep-tissue massage or other spa services. The on-site restaurant, Novo2, offers breakfast, lunch, and dinner. In addition to a library and dry cleaning/laundry services, guests can connect to free in-room WiFi. You'll also enjoy perks such as: - An indoor pool and a children's pool, along with sun loungers - Buffet breakfast (surcharge), a free area shuttle, and bike rentals - Self parking (surcharge), an electric car charging station, and a water dispenser - A TV in the lobby, a 24-hour front desk, and luggage storage - Guest reviews give top marks for the helpful staff Room features All 305 rooms have comforts such as fireplaces and laptop-friendly workspaces, in addition to thoughtful touches like free WiFi and desk chairs. More amenities include: - Children's books and travel cribs - LED light bulbs and eco-friendly cleaning products - Eco-friendly toiletries, deep soaking tubs, and hair dryers - TVs with satellite channels - Wardrobes/closets, coffee/tea makers, and heating ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/65000000/64600000/64596900/64596869/8bd640b1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Mercure Krakow Fabryczna City Kraków City Centre - Pool - Pet friendly - Kids pool - Free WiFi 9.4 Exceptional 192 reviews CA $120 CA $130 total includes taxes & fees Feb 1 - Feb 2 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-01&endDate=2026-02-02&selected=64596869&PinnedHotelID=64596869&HadPinnedHotel=true®ionId=-1&adults=2) ![Daily buffet breakfast (PLN 89 per person)](https://images.trvl-media.com/lodging/79000000/78200000/78193200/78193179/944e4960.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hyatt Place Krakow Krowodrza - Pet friendly - Free WiFi - Restaurant - 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Buffet breakfast available for a fee 6:00 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; PLN 85 per person - A bar/lounge - A restaurant - Snack bar/deli ### Restaurants on site - Novo2 ### Things to do - Arcade/game room - Bicycle rentals - Children's pool - Free children's club - Gym - Indoor pool - Library - Playground - Shopping - TV in common areas ### Family friendly - Arcade/game room - Children's books - Children's pool - Children's toys - Free area shuttle - Free children's club - Indoor pool - Laundry facilities - Playground - Snack bar/deli - Soundproofed rooms - Travel crib ### Conveniences - 24-hour front desk - ATM - Gift shop/newsstand - Laundry facilities - Luggage storage - Safe at front desk - Water dispenser ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance ### Business services - 5 meeting rooms - Business center - Conference space ### Outdoors - Pool loungers - Vegetable garden ### Spa - Deep-tissue massages - In-room massages - Sports massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 1 accessible parking space - Elevator - Thin carpet in room - Wheelchair accessible (may have limitations) - Wheelchair-accessible business center - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible path to elevator - Wheelchair-accessible pool - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant ### More - 11 floors - Annual offsets purchased for at least 10% of carbon footprint - At least 10% of profits reinvested in community and sustainability - At least 80% lighting from LEDs - At least 80% of food locally-sourced - At least 80% organic food - Banquet hall - Biodegradable coffee stirrers available - Biodegradable drinking straws available - Comprehensive food waste policy - Comprehensive recycling policy - Double-glazed windows - Local artist showcase - Local culture and ecosystem education - Locally-owned and organized tours and activities - No plastic coffee stirrers - No plastic drinking straws - No plastic soft drink bottles - No plastic water bottles - Reusable cups - Reusable tableware - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Hypo-allergenic bedding ### Bathroom - Bathtub or shower - Deep soaking bathtub - Free toiletries - Hair dryer - Shampoo - Towels provided ### Entertainment - TV with satellite channels ### Food and drink - Coffee/tea maker - Free bottled water - Minibar ### More - Access via exterior corridors - Air conditioning (climate-controlled) - Bulk dispensers for toiletries - Cleaning products are eco-friendly - Connecting rooms available - Desk - Desk chair - Dryer - Eco-friendly toiletries - Energy-saving switches in guestrooms - Fireplace - Heating - Iron/ironing board on request - Laptop workspace - LED lighting - Phone - Safe - Soundproofed rooms - Water-efficient showers ## Policies ### Check-in Check-in start time: 4:00 PM; Check-in end time: 2:00 AM Minimum check-in age: 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Renovations and closures The following facilities are closed seasonally each year. They will be closed from December 15 to December 21: - Swimming pool ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of PLN 100 per pet, per night Service animals are welcome, and are exempt from fees Food and water bowls are available ### Children and extra beds Children are welcome 2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: PLN 100 per night We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: approximately PLN 85 per person - Self parking fee: PLN 70 per night - Pet fee: PLN 100 per pet, per night - Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Safety features at this property include a smoke detector This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### We should mention Pool access available from 7:00 AM to 10:00 PM Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation Construction is underway at a neighboring building and there may be noise disturbance from the construction work ### Property is also known as Novotel Hotel Krakow City West Novotel Krakow City West Accor Krakow Bronowice Novotel Krakow City West Hotel Novotel Krakow Bronowice Hotel Krakow Krakow Novotel Novotel Krakow City West Hotel Novotel Krakow City West Kraków Novotel Krakow City West Hotel Kraków ## Frequently asked questions ### Does Novotel Krakow City West have a pool? ### How much does it cost to stay at Novotel Krakow City West? ### Is Novotel Krakow City West pet-friendly? ### How much is parking? ### What time is check-in at Novotel Krakow City West? ### What time is check-out at Novotel Krakow City West? ### Where is Novotel Krakow City West located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Novotel Krakow City West Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.2 Cleanliness ### 7.0 Location ### 9.0 Staff & service ### 8.8 Eco-friendliness ### 8.6 Property conditions & facilities 10 - Excellent 457 8 - Good 426 6 - Okay 87 4 - Poor 19 2 - Terrible 12 ## Reviews ### 10/10 Excellent #### PAUL Jun 16, 2025 Liked: Cleanliness, amenities, property conditions & facilities Very nice hotel, great staff, impeccable rooms. ##### PAUL Stayed 4 nights in Jun 2025 ### 10/10 Excellent #### Verified traveller Mar 27, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Excellent hotel, breakfast was nice and the staff were always happy to assist if needed ##### Verified traveller Stayed 5 nights in Mar 2025 ### 10/10 Excellent #### Keith May 12, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Lovely clean Hotel staff were very nice food was great. ##### Keith Stayed 2 nights in May 2024 ### 10/10 Excellent #### Guy Dec 29, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great hotel and great staff! Enjoyed my stay ##### Guy Stayed 6 nights in Dec 2023 ### 8/10 Good #### Amanda Mar 17, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Beds very comfy. ##### Amanda Stayed 3 nights in Mar 2025 ### 8/10 Good #### Helle Jul 15, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Very nice hotel Really nice hotel – it doesn’t matter that it’s located a bit outside the city. It’s quick and inexpensive to get to the old town by Uber. Since the hotel is located outside the city and has plenty of parking spaces, parking could well be free as a nice service for the guests. ##### Helle Stayed 3 nights in Jul 2025 ### 6/10 Okay #### Adam Jul 28, 2025 Liked: Cleanliness, amenities Two double beds were good and room was clean. Coffee was excellent. Unexpected parking fees were very high. ##### Adam Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Jisung Oct 6, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent hotel. It is clean and convenient location. We stay two night at here, and have satisfied. ##### Jisung Stayed 1 night in Oct 2024 ### 10/10 Excellent #### YILMAZ Jun 30, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice staying We stayed in this hotel with family. The room was clean, spacious and comfort. Breakfast was excellent. The price for this high quality hotel is quite reasonable. Hotel is a bit far away from old town but, with Uber, Bolt it is only 10 minutes. Liked. ##### YILMAZ Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Christopher Aug 30, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Really good breakfast. Clean rooms and excellent service from the staff. ##### Christopher Stayed 3 nights in Aug 2023 ### 10/10 Excellent #### Piotr Apr 19, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Wonderful Wonderfull stay as always. Hotel offers activities for kids. Easter eggs painting etc. always well prepared for holidays celebration. ##### Piotr Stayed 1 night in Apr 2025 ### 8/10 Good #### Toni Aug 3, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice hotel overall and very friendly staff. Food was also good. Public transport was ok and the bus stop was nearby the hotel. ##### Toni Stayed 4 nights in Jun 2024 ### 10/10 Excellent #### Haris Jul 6, 2025 Liked: Cleanliness, amenities, property conditions & facilities Visited with family and it does caters to families 1\. Excellent facilities. Excellent pool and gym. Also has a PlayStation for kids to indulge in during the day 2\. Clean rooms with all the required amenities 3\. Great staff and always ready to help. All my requirements were fulfilled and done quickly Would definetly stay there again as it is quite near krakow city center but further away to avoid the hustle and bustle of the city center ##### Haris Stayed 5 nights in Jun 2025 ### 10/10 Excellent #### Laurits Jul 15, 2024 Liked: Staff & service, property conditions & facilities, room comfort #### Amazing hotel for the family Great hotel with everything you need. Good variety in breakfast, access to pool for both big and small, easy with nearby public transportation, restaurant if needed. The small things that didn't work, the staff was quick to get fixed. Two adults and two kids really enjoyed our stay here. ##### Laurits Stayed 5 nights in Jul 2024 ### 10/10 Excellent #### Mike Oct 22, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Clean rooms. Excellent breakfast choice. Friendly and helpful staff ##### Mike Stayed 5 nights in Oct 2024 ### 8/10 Good #### Lyndsey Aug 1, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Nice hotel and friendly helpful staff. Prob a bit too far from the main activities for us. Buses were good to get around once we figured them out. ##### Lyndsey Stayed 3 nights in Jul 2024 ### 10/10 Excellent #### Babak Jul 13, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Very good & delicious Breakfast 💖💖💖💖💖 The hotel is clean w good bed and good & delicious breakfast buffet and friendly & nice staff. 👌💖👌💖👌💖 ##### Babak Stayed 1 night in Jul 2024 ### 8/10 Good #### Izabela Jul 29, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good for business trip. When I arrived it was a weird vibe from front desk. Instead ask me for name I was charge like it was not under mine name reservation. Front desk receptionist were just official not really friendly. I would aspect more info for tourists side off Krakow. It was more business hotel not tourist. Confort,cleaning service aswell as restaurant absolutely amazing. ##### Izabela Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### S Dec 17, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great hotel Great hotel, rooms lovely and comfortable. Breakfast had a good selection. My only critism would be some of the cooked food was not hot enough snd i would have liked better tea and coffee making facilities in the room ##### S Stayed 3 nights in Dec 2024 ### 10/10 Excellent #### Gavin Feb 24, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Family trip Stayed at this hotel previously, slight distance away from Krakow but wasn’t an issue as we were visiting Auschwitz by vehicle. The hotel has a small pool which gets busy due to the size of hotel and the changing area is very small (Ideally get changed in room and go to the pool in a towel). Positive points were that the hotel staff are friendly, breakfast is great, location is ok and the room had 2 double beds which was a welcome relief for my daughter who been on sofa beds for the previous 5 nights in Zakopane. Would definitely recommend. ##### Gavin Stayed 1 night in Feb 2025 ### 10/10 Excellent #### Anna Maria Aug 17, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Rooms are quite big, big shower and separate toilet very handy when you travel with kids. Small ketle wasn't working properly. Swimming pool small but deep 2.5m . Very good breakfast. Not free parking! ##### Anna Maria Stayed 1 night in Aug 2023 ### 8/10 Good #### Harriet Apr 7, 2024 Liked: Cleanliness, staff & service, property conditions & facilities We stayed for 2 nights as a family of 4 in 1 room. 2 youths and 2 adults. We arrived early and were able to leave our luggage whilst we went off to explore the old town. The staff were very helpful. The room was perfect for our needs however was very hot so we had to open the window to get some air, thus then made the noise from outside very obvious. We had an early tour booked for a 5:55am pick up and the hotel provided a breakfast box. The hotel is good location from airport and old town. We used Uber to get around. ##### Harriet Stayed 2 nights in Apr 2024 ### 10/10 Excellent #### Frédéric Jul 14, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### A good and comfortable jotel \+ service, especially the service minded receptionists + cleaniness + breakfast, well prepared and lots of things to choose from + pool area + air conditioner in the rooms + silent - the garden area could be much more cozy and welcoming. Only plastic furniture on stones - Reception bar is very limited. No ciders for those who do not want to drink beer. Only alvoholic alternative to beers are expensive cocktails. - the pool is smaller than it appears in hotels.coms pictures ##### Frédéric Stayed 7 nights in Jul 2024 ### 6/10 Okay #### Dinara Dec 25, 2023 Liked: Cleanliness, staff & service To be honest I booked the hotel with different information. But the stuff tried really to help me and make my stay pleasant. I don’t like that it’s a bit far from sentrum. Using taxi everyday can make an extra cost. And I really disappointed with breakfast. Not 4\* hotels breakfast. So, if I will return here - my answer will be negative. But I do liked the service and stuff was really nice to us❤️❤️❤️ thank you 🤗 ![](https://a.travel-assets.com/ugc/hotel-reviews/B2A6F239B31006AB8FF8916B80934D96BF78BE8D1703512502204.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Dinara Stayed 7 nights in Dec 2023 ### 10/10 Excellent #### Joanna Jan 5, 2026 Liked: Cleanliness, amenities, property conditions & facilities Great hotel. 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