Title: Hotel H12 - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=78547506&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel H12 Hotel with spa services, 4-minute walk to Main Market Square ## Photo gallery for Hotel H12 ![Front of property - Hotel H12 (Kraków)](https://images.trvl-media.com/lodging/79000000/78550000/78547600/78547506/2a97cee5.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Junior Suite - Hotel H12 (Kraków)](https://images.trvl-media.com/lodging/79000000/78550000/78547600/78547506/8bcd5536.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby sitting area - Hotel H12 (Kraków)](https://images.trvl-media.com/lodging/79000000/78550000/78547600/78547506/ba81b663.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception - Hotel H12 (Kraków)](https://images.trvl-media.com/lodging/79000000/78550000/78547600/78547506/e3657912.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception - Hotel H12 (Kraków)](https://images.trvl-media.com/lodging/79000000/78550000/78547600/78547506/1d345c2b.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Close to Main Market Square and Wawel Castle, Hotel H12 provides a shopping mall on site, dry cleaning/laundry services, and more. Treat yourself to a massage or other spa services. Guests can connect to free in-room WiFi. VIP Access ## Reviews 9.4 Exceptional ## Popular amenities - Spa - Pet friendly - Free WiFi - Air conditioning - Business services VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.ca/lp/b/vipaccess) ## Room options All rooms 2 beds 1 bed 3+ beds Showing 3 of 3 rooms ### View all photos for Junior Suite ![Junior Suite](https://images.trvl-media.com/lodging/79000000/78550000/78547600/78547506/8bcd5536.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite 9.2 Wonderful 5 reviews ### Highlights Soundproofed Air conditioning Heating Free cribs/infant beds Mini-fridge Smart TV Hypo-allergenic bedding Separate bedroom - 1 bedroom - Sleeps 3 - 1 Queen Bed and 1 Twin Sofa Bed ### View all photos for Deluxe Double or Twin Room ![Deluxe Double or Twin Room](https://images.trvl-media.com/lodging/79000000/78550000/78547600/78547506/7cc39768.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double or Twin Room 9.4 Exceptional 16 reviews ### Highlights Soundproofed Air conditioning Heating Free cribs/infant beds Mini-fridge Smart TV Hypo-allergenic bedding Hair dryer - 205 sq ft - Sleeps 3 - 2 Twin Beds OR 1 Queen Bed ### View all photos for Deluxe Apartment ![Deluxe Apartment](https://images.trvl-media.com/lodging/79000000/78550000/78547600/78547506/d9ba4232.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Apartment ### Highlights Separate sitting area Soundproofed Air conditioning Heating Free cribs/infant beds Mini-fridge Smart TV Hypo-allergenic bedding - 463 sq ft - 2 bedrooms - Sleeps 4 - 1 Queen Bed and 2 Twin Beds ## You may also like Ad ![Exterior](https://images.trvl-media.com/lodging/1000000/810000/805900/805818/da0253c8.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Holiday Inn Krakow City Centre by IHG Kraków City Centre - Spa - Pet friendly - Free WiFi - Restaurant 9.2 Wonderful 1,004 reviews CA $135 CA $151 total includes taxes & fees Jan 11 - Jan 12, 2026 [](https://www.expedia.ca/Krakow-Hotels-Holiday-Inn-Krakow-City-Centre.h805818.Hotel-Information?chkin=2026-1-11&chkout=2026-1-12&rm1=a2®ionId=6035306&destination=Kraków (and vicinity)&destType=MARKET&latLong=50.06057,19.93763&searchId=c6aa8df0-b5a8-44b0-9b24-07fe795facd1&top_cur=CAD) Ad ![Daily buffet breakfast (PLN 89 per person)](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/79000000/78200000/78193200/78193179/3c9f26f0_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hyatt Place Krakow Krowodrza - 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FKrakow-Hotels-Hotel-H12.h78547506.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FKrakow-Hotels-Hotel-H12.h78547506.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C50.06205%2C19.94281&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=DTcooI8-Ojb4Pqm05Lwc0If0dJE=) 32 Swietego Tomasza, Kraków, Malopolskie, 31-014 #### What's nearby - Royal Road \- 1 min walk \- 0.0 km - Main Market Square \- 5 min walk \- 0.4 km - St. Mary's Basilica \- 5 min walk \- 0.4 km - Cloth Hall \- 6 min walk \- 0.6 km - Wawel Castle \- 14 min walk \- 1.2 km #### Getting around - Kurdwanów P+R Station - 9 min drive - Kraków Główny Station - 17 min walk - John Paul II - Balice Airport (KRK) - 28 min drive #### Restaurants - ‪House of Beer - ‬1 min walk - ‪Wódka - ‬2 min walk - ‪Moaburger - ‬2 min walk - ‪Milkbar Tomasza - ‬1 min walk - ‪Taj - ‬1 min walk ## About this property ### Hotel H12 Hotel near Main Market Square Close to Wawel Castle, Hotel H12 provides amenities like a shopping mall on site and dry cleaning/laundry services. Treat yourself to a massage or other spa services. Stay connected with free in-room WiFi. Other perks at this hotel include: - Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and concierge services - Tour/ticket assistance, a 24-hour front desk, and 1 meeting room - A TV in the lobby, an elevator, and a water dispenser Room features All guestrooms at Hotel H12 feature comforts such as air conditioning, as well as amenities like free WiFi and sound-insulated walls. Extra amenities include: - Hair dryers and shampoo - 112-cm Smart TVs with satellite channels - Wardrobes/closets, mini fridges, and heating ## Similar properties ![Restaurant](https://images.trvl-media.com/lodging/3000000/2700000/2693300/2693247/c1b2bcd6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Jan Kraków Old Town - Free WiFi - Restaurant - Air conditioning - Breakfast available 9.4 Exceptional 1,000 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-08&endDate=2026-01-09&selected=2693247&PinnedHotelID=2693247&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/3000000/2740000/2733100/2733032/8708fa68.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Unicus Krakow Old Town - Destigo Hotels Kraków Old Town - Pet friendly - Free WiFi - Restaurant - Air conditioning 9.2 Wonderful 1,000 reviews CA $122 CA $132 total includes taxes & fees Jan 7 - Jan 8, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-07&endDate=2026-01-08&selected=2733032&PinnedHotelID=2733032&HadPinnedHotel=true®ionId=-1&adults=2) ![Dragons Cave](https://images.trvl-media.com/lodging/103000000/102440000/102433000/102432946/4e5c80fb.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Nomadic Urban Premium Suites Kraków Old Town - 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24-hour train station pick-up and drop-off shuttle (surcharge) - Train station shuttle on request - Bus station shuttle (surcharge) - Limited onsite parking ### Food and drink - Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: PLN 80 for adults and PLN 80 for children - Coffee and tea in common areas ### Things to do - Shopping mall - TV in common areas ### Family friendly - Mini-fridge - Soundproofed rooms ### Conveniences - 24-hour front desk - Luggage storage - Safe at front desk - Water dispenser ### Guest services - Change of towels on request - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Tour and ticket assistance ### Business services - Meeting room ### Spa - Massage - Spa services ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 1 step to reach entrance - Accessible airport shuttle - Accessible bus station shuttle - Elevator (35 inch wide door) - Wheelchair accessible (may have limitations) ### More - 6 floors - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided - Hypo-allergenic bedding ### Bathroom - Hair dryer - Shampoo - Slippers - Soap - Toilet paper - Toothbrush and toothpaste (on request) - Towels provided ### Entertainment - 112-cm smart TV with satellite channels ### Food and drink - Free bottled water - Mini-fridge ### More - Air conditioning - Desk - Heating - Iron/ironing board on request - Phone - Soundproofed rooms ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: anytime Minimum check-in age: 18 ### Check-out Check-out before noon ### Special check-in instructions This property offers transfers from the airport, train station, and bus station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of PLN 80 per pet, per day Service animals are welcome, and are exempt from fees Welcoming dogs and cats only Food and water bowls are available ### Children and extra beds Children are welcome ### Property payment types ## Important information ### Optional extras - Fee for buffet breakfast: approximately PLN 80 for adults and PLN 80 for children - Airport shuttle fee: PLN 110 per vehicle (one-way, maximum occupancy 3) - Nearby parking fee: PLN 120 per day (984 ft away) - Pet fee: PLN 80 per pet, per day - Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash Cashless transactions are available Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit ### We should mention Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation A car is not required for transportation to and from this property ### Property is also known as Hotel H12 Hotel Hotel H12 Kraków Hotel H12 Hotel Kraków ## Frequently asked questions ### Is Hotel H12 pet-friendly? ### How much is parking? ### What time is check-in at Hotel H12? ### What time is check-out at Hotel H12? ### Does Hotel H12 provide a shuttle to the airport? ### Where is Hotel H12 located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hotel H12 Reviews 9.4 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.8 Cleanliness ### 9.0 Amenities ### 9.6 Staff & service ### 9.2 Eco-friendliness ### 9.6 Property conditions & facilities 10 - Excellent 97 8 - Good 30 6 - Okay 5 4 - Poor 1 2 - Terrible 1 ## Reviews ### 10/10 Excellent #### Aurora Dec 21, 2025 Liked: Cleanliness, amenities, property conditions & facilities The hotel staff were very friendly and accommodating for everything. Very convenient location! ##### Aurora Stayed 3 nights in Dec 2025 ### 10/10 Excellent #### Lawson Dec 10, 2025 Liked: Cleanliness, amenities, property conditions & facilities This is a lovely hotel in a superb location 5 minutes walk from the main square. Everything was spotlessly clean, beds comfortable, reception staff helpful and breakfast was nicely prepared tasty food with a good range of hot and cold options. Nothing to criticise! ##### Lawson Stayed 3 nights in Dec 2025 ### 10/10 Excellent #### Sahilys Aug 15, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location, friendly staff. ##### Sahilys Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Catherine Oct 16, 2025 Liked: Staff & service, amenities, property conditions & facilities Great location, spacious room, spotlessly clean. Would recommend ##### Catherine Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### Steven Sep 9, 2025 Liked: Cleanliness, staff & service, room comfort #### Lived up to hopes and wishes Ideally located and the staff were so pleasant and helpful. Excellent buffet breakfast as well. ##### Steven Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### Sebastian Sep 14, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Staff is amazing! ##### Sebastian Stayed 4 nights in Sep 2025 ### 10/10 Excellent #### liza Sep 24, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Staff are very accomodating even on our last minute and frequent change of times request for packed breakfast. ##### liza Stayed 3 nights in Sep 2025 ### 8/10 Good #### Ester Dec 7, 2025 Liked: Cleanliness, amenities, property conditions & facilities The room was clean and the hotel staff was very helpful. Our packed breakfast was ready early when we had to leave for an early morning tour. What I like best is the location. It's very close to the Old Town where the Christmas markets are. It's close to a grocery and shopping, too. The TV in our room was not fixed till the day before our departure. I would say that was the only fly in the ointment. I definitely would stay there again. ##### Ester Stayed 3 nights in Dec 2025 ### 8/10 Good #### Kirsty Sep 21, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent location. Hotel was decorated well and very clean. Breakfast was a good buffet with plenty to choose from. Coffee was good. The only thing that let it down was that the property amenities states that rooms are sound proofed, they are not, you could hear other guests talking in the next room. Overall a good stay. ##### Kirsty Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### David Sinclair Jun 27, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great city centre location Clean and big rooms Nice size beds ##### David Sinclair Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Barry Mar 18, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Loved the hotel, great location, right in the old town ##### Barry Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Kathryn Apr 18, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great location, friendly staff ##### Kathryn Stayed 4 nights in Apr 2025 ### 10/10 Excellent #### Jacqueline Jun 21, 2025 Liked: Cleanliness, amenities, property conditions & facilities H12 was an excellent location for our stay in Krakow. Our room was very clean and comfortable. Breakfast buffet was great. Overall a great place to stay. ##### Jacqueline Stayed 3 nights in Jun 2025 ### 10/10 Excellent #### Jade Apr 29, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I would highly recommend staying here, it is in a great location, the hotel was very clean and the staff couldn’t do enough to help you, we really enjoyed it and would stay here again ##### Jade Stayed 4 nights in Apr 2025 ### 10/10 Excellent #### Nima Jun 17, 2025 Very friendly and newly renovated rooms ##### Nima Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### David Sep 1, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great place to stay in a central location Really enjoyed our stat in Krakow. Hotel was very central although finding it by car was difficult. I thought I had booked a car parking spot but it may have been my error. The reserve car parking option was 5 mins walk but navigating to it by car was over 2km and 10 mins. Breakfast was excellent. Plenty of choice - mainly salads and cold buffet. ##### David Stayed 3 nights in Aug 2025 ### 10/10 Excellent #### Irina Aug 26, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excellent location Excellent location , very comfortable beds ##### Irina Stayed 3 nights in Aug 2024 ### 8/10 Good #### Vladimir Apr 9, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything was great ##### Vladimir Stayed 1 night in Apr 2025 ### 10/10 Excellent #### S Dec 15, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Tidy, clean and great value. Great hotel, close to the Christmas market and many other attractions in Krakow. Would definitely stay here again if ever visiting the city. ##### S Stayed 3 nights in Dec 2024 ### 8/10 Good #### Christy Jun 26, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Great location in Old town and convenient to the train station also. ##### Christy Stayed 2 nights in Jun 2024 ### 6/10 Okay #### Christina Sep 21, 2025 Disliked: Cleanliness Hairdryer sent sparks out so unsafe. Very noisy due to bar out the back - loud talking at night and the sound of bottle being emptied early in the morning was very annoying! ##### Christina Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### Simon Jun 1, 2025 Liked: Cleanliness, amenities, property conditions & facilities We had a fantastic stay in Krakow and the H12 hotel is ideally situated just a short walk from the main square. The hotel room was clean and spacious. Free water in the rooms and free coffee and cakes in reception were a nice bonus. Buffet breakfast was always well stocked and included a variety of Polish hot and cold dishes. Hotel happy to look after your luggage on checkout. ##### Simon Stayed 4 nights in May 2025 ### 10/10 Excellent #### Timothy Jul 7, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great stay in old town Very nice stay in the old town, right near all the action but enough removed to be able to have windows open at night (sort of). Breakfast was great and international. Very accommodating front desk, including lunchboxes since we left for a trip very early. Room servicing was always done early. Beds only had a comforter which was hot on these rare summery days, but the room had sufficient A/C. Bathroom was fine, minimal with liquid soap/shampoo combo. All in all, a very good stay! ##### Timothy Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### David William Jul 10, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Excellent service and a great location! ##### David William Stayed 3 nights in Jul 2023 ### 10/10 Excellent #### John Jul 29, 2023 Liked: Amenities Wonderful stay. Perfect location, very clean, and a lovely breakfast each morning. Highly recommend! ##### John Stayed 2 nights in Jul 2023 ## Expedia's Latest Trends ### Hotels > [Secrets Cap Cana Resort & Spa - Adults Only - All Inclusive](https://www.expedia.ca/Punta-Cana-Hotels-Secrets-Cap-Cana-Resort-Spa-Adults-Only.h15009329.Hotel-Information) > > [Wyndham San Diego Bayside](https://www.expedia.ca/San-Diego-Hotels-Wyndham-San-Diego-Bayside.h11177.Hotel-Information) > > [Barceló Maya Riviera - Adults Only - All Inclusive](https://www.expedia.ca/Xpu-Ha-Hotels-Barcelo-Maya-Riviera-Adults-Only.h36023215.Hotel-Information) > > [ Park Inn by Radisson Krakow](https://www.expedia.ca/Krakow-Hotels-Park-Inn-By-Radisson.h2570268.Hotel-Information) > > [EVEN Hotel Brooklyn by IHG](https://www.expedia.ca/New-York-Hotels-EVEN-Hotel-Brooklyn.h12703852.Hotel-Information) > > [Comfort Inn Dartmouth](https://www.expedia.ca/Halifax-Hotels-Comfort-Inn-Dartmouth.h17943.Hotel-Information) > > [Hotels in Dundalk](https://www.expedia.ca/Dundalk-Hotels.d6352648.Travel-Guide-Hotels) > > [Radisson Hotel Manchester City Centre, A Verified Net Zero Hotel](https://www.expedia.ca/Manchester-Hotels-Park-Inn-By-Radisson-Manchester-City-Centre.h2601411.Hotel-Information) > > [Bode Nashville](https://www.expedia.ca/Nashville-Hotels-Bode-Nashville.h31855759.Hotel-Information) > > [All Inclusive Resorts and Hotels in Greece](https://www.expedia.ca/Destinations-In-Greece-All-Inclusive-Hotel.0-0-d67-tAllInclusiveHotel.Hotel-Filter-Destinations) > > [Campanile Venice Mestre](https://www.expedia.ca/Venice-Hotels-7-Days-Premium-Hotel-Venice-Mestre.h38263903.Hotel-Information) > > [Holiday Inn Krakow City Centre by IHG](https://www.expedia.ca/Krakow-Hotels-Holiday-Inn-Krakow-City-Centre.h805818.Hotel-Information) > > [Hotels in Las Vegas Strip](https://www.expedia.ca/Las-Vegas-Strip-Las-Vegas-Hotels.0-n800045-0.Travel-Guide-Filter-Hotels) > > [Cabin Rentals Northern Ontario](https://www.expedia.ca/Northern-Ontario-Cabins.d6057816-aaCabins.Travel-Guide-Accommodation) > > [Motels Grande Prairie](https://www.expedia.ca/Grande-Prairie-Motels.d6139550-aaMotels.Travel-Guide-Accommodation) ### Flights > [flights from penticton regional airport](https://www.expedia.ca/lp/airports/yyf/flights-from-penticton-regional-airport) > > [Flights from Calgary (YYC) to Istanbul (IST)](https://www.expedia.ca/lp/flights/yyc/ist/calgary-to-istanbul) > > [Flights from Toronto (YYZ) to Montreal (YUL)](https://www.expedia.ca/lp/flights/yyz/yul/toronto-to-montreal) > > [Flights from London (YXU) to Panama City (ECP)](https://www.expedia.ca/lp/flights/yxu/ecp/london-to-panama-city) > > [Flights from Edmonton (YEG) to Ottawa (YOW)](https://www.expedia.ca/lp/flights/yeg/yow/edmonton-to-ottawa) > > [Flights from Sydney (SYD) to Brisbane (BNE)](https://www.expedia.ca/lp/flights/syd/bne/sydney-to-brisbane) > > [Flights from Toronto (YYZ) to Washington (DCA)](https://www.expedia.ca/lp/flights/yyz/dca/toronto-to-washington) ### Cars ### Packages > [Cascais Vacations](https://www.expedia.ca/Cascais.d4896.Destination-Travel-Guides) ### General > [Visit Vila Franca do Campo](https://www.expedia.ca/Vila-Franca-Do-Campo.dx182259) > > [Visit Aspen](https://www.expedia.ca/Aspen.dx423)