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Holiday Inn Krakow City Centre, an IHG Hotel

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LCD TV
Minibar, in-room safe, desk, laptop workspace
Minibar, in-room safe, desk, laptop workspace
Minibar, in-room safe, desk, laptop workspace

Overview of Holiday Inn Krakow City Centre, an IHG Hotel

Holiday Inn Krakow City Centre, an IHG Hotel

5 out of 5

4.4/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 48-hour vacancy between guest room stays
  • Hand sanitizer provided
Wielopole 4, Krakow, Lesser Poland, 31-072

Explore the area

  • Popular LocationMain Market Square7 min walk
  • Popular LocationWawel Castle13 min walk
  • Popular LocationWieliczka Salt Mine14 min drive
  • AirportKrakow (KRK-John Paul II - Balice)26 min drive

Choose dates to view prices

About this area

Krakow

Located in Krakow, Holiday Inn Krakow City Centre, an IHG Hotel is in the city center and near a train station. Galicia Jewish Museum and Oskar Schindler Factory are cultural highlights, and some of the area's notable landmarks include St. Mary's Basilica and Krakow Barbican. Florianska Street and Jordan Park are also worth visiting. Spend some time exploring the area's activities, including outlet shopping.
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Map

What's nearby

  • Holy Trinity Church - 4 min walk
  • St. Barbara's Church - 5 min walk
  • Main Market Square - 7 min walk
  • Wawel Castle - 13 min walk
  • Wieliczka Salt Mine - 14 min drive

Restaurants

  • Impresja — 1 min walk
  • The City — 1 min walk
  • Klimaty Poludnia — 3 min walk
  • Il Calzone — 3 min walk
  • Re. Klub — 4 min walk

Getting around

  • Krakow Glowny Station - 10 min drive
  • John Paul II - Balice Airport (KRK) - 26 min drive

About this property

Holiday Inn Krakow City Centre, an IHG Hotel

Luxury Krakow hotel in Krakow City Centre, walk to Main Market Square
This hotel features 2 restaurants, a fitness center, and a conference center. WiFi in public areas is free. Additionally, spa services, 24-hour room service, and a business center are onsite. All 236 rooms feature thoughtful touches like pillow menus and bathrobes, along with conveniences such as electric kettles and free tea bags/instant coffee. Free WiFi and 24-hour room service are standard, as are LCD TVs with satellite channels.
Holiday Inn Krakow City Centre, an IHG Hotel offers 236 air-conditioned accommodations with minibars and safes. A pillow menu is available. LCD televisions come with satellite channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows standard cleaning and disinfection practices of Clean Promise (IHG)
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (CDC)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (PLN 90 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: PLN 55 per person
  • 2 restaurants
  • 24-hour room service

Things to do

  • Fitness center
  • Spa services

Family friendly

  • Children's games
  • Free cribs/infant beds
  • Laundry facilities

Conveniences

  • ATM/banking services
  • Ballroom
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Polish

Business services

  • Business center
  • Conference center (16684 square feet of space)
  • Meeting rooms - 12

Outdoors

  • Outdoor furniture

Spa

  • Massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Bathroom emergency pull cord
  • Doorbell and phone notification
  • Grab bar near toilet
  • In-room accessibility
  • Roll-in shower (select rooms)
  • Visual alarms in hallways
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchairs available on site

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cribs/infant beds
  • Pillow menu

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Entertainment

  • LCD TV
  • Satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers

Similar properties

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Krakow
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Krakow City Centre
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Hotel
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Family-friendly
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Washer and dryer
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Guest rating 4+
Guest rating 4+
5 star
5 star
Air conditioned
Air conditioned

Policies

Check-in

Check-in from 3:00 PM - 4:00 AM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of PLN 60 per pet, per day
Food and water bowls are available
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: PLN 55 per person (approximately)
  • Self parking fee: PLN 90 per day
  • Pet fee: PLN 60 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Holiday Inn Hotel Krakow City Centre
Holiday Inn Krakow City Centre
Holiday Inn Krakow City Centre Hotel
Krakow City Centre, An Ihg
Holiday Inn Krakow City Centre
Holiday Inn Krakow City Centre an IHG Hotel
Holiday Inn Krakow City Centre, an IHG Hotel Hotel
Holiday Inn Krakow City Centre, an IHG Hotel Krakow
Holiday Inn Krakow City Centre, an IHG Hotel Hotel Krakow

Frequently asked questions

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 545 out of 984 reviews
5 - Excellent 55%
Rating 4 - Good. 359 out of 984 reviews
4 - Good 36%
Rating 3 - Okay. 59 out of 984 reviews
3 - Okay 6%
Rating 2 - Poor. 19 out of 984 reviews
2 - Poor 2%
Rating 1 - Terrible. 2 out of 984 reviews
1 - Terrible 0%

4.6/5

Cleanliness

4.5/5

Staff & service

4.4/5

Amenities

4.4/5

Property conditions & facilities
Write a review

5/5 Excellent

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Fleixble for early booking in, very clean and helpful staff. Great location too for town centre
Stayed 2 nights in Nov 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2020

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 star!
Hotel is well kept and very clean. With very good hotel staff. Had a fantastic stay here.
Stayed 3 nights in Sep 2020