Our 2 bedroom apartment was everything we wanted. Clean, quiet, well equipped and very spacious. It had easy access being on the ground floor. The only reason we gave a score of 3 for the hotel facilities was because there is no lift so if you are staying higher up in the building, you need to be able to climb upto 10 flights of stairs with your luggage.
Very comfortable with good facilities. Problem with television, caused by me using wrong remote control, was soon sorted out in a friendly way.
Ideal location. We overlooked courtyard which was very quiet. Would have loved a front room, to see all the hustle and bustle.
Lovely hotel in lovely city.
The apartments are highly ranked on Expedia and TripAdvisor for good reason. They are a 10 minute walk from the main square, nicely furnished and very spacious. The staff were very welcoming and helpful throughout our stay. Krakow is a superb location for a weekend break and Crystal Suites represent an excellent base to explore.
Traveller from London
Centrally located in Krakow, this 3 star apartment is near Jagiellonian Library, Main Market Square, and Town Hall Tower …More
"Convenient location, perfect for family city break"
- clean and well maintainef
- convenient central location
- good value
- noise transfer in and between apartments
- no division of sleeping and living area which was difficult with kids
nice hotel, good location. were given a different room to the one booked.found the room not suitable for our needs (it had a mezanine floor with steep steps to the bedroom). paid by debit card and was charged an extra 4%!
Smooth check in albeit no reception desk here, staff meet you from their sister hotel 2 minute's away after a quick phone call on arrival. What a fantastic location 2 minutes walk from the main square. Our appartment for two was on the back, so very quiet. The rooms themselves where large, spotlessly clean, with a modern compact kitchen, modern furnishings. Only supplied shampoo and shower gel in toiletries so you will need you own conditioner, body lotion etc. Washing up liquid was supplied but no tea towel all other kitchen equipment though. All in all a great find. People less mobile would struggle with the stairs...no lift up to 4 floors.
Disappointed that apartment was not heated on arrival. It wasn't cold but with temperature outside of 6c it was one thing we had looked for when booking, a nice warm place to relax.
Good location. 12 minute walk to Old Square. 15 minute walk to Castle. 30 minute walk to Train Station.
We took an evening tour on first night 18.00-21.00. Great to see the sights at night but too cold.
On day 2 we did Auschwitz and a Salt Mine tour. 2 very different experiences.
On day 3 we did Old Town, The Jewish Quarter and Ghetto.
On day 4 we went to Tarnow by train £6 return. Get tickets on train don't queue at ticket office.