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Reviews of iCheck inn Ao Nang Krabi

3 out of 5
iCheck inn Ao Nang Krabi
666/6 Moo 2, T. Ao-Nang, A. Muang, Krabi

Reviews

7.8

Good

Rating 10 - Excellent. 55 out of 203 reviews" "
Rating 8 - Good. 84 out of 203 reviews" "
Rating 6 - Okay. 49 out of 203 reviews" "
Rating 4 - Poor. 9 out of 203 reviews" "
Rating 2 - Terrible. 6 out of 203 reviews" "

8.2/10

Cleanliness

7.6/10

Staff & service

7.8/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
By Thai standards the iCheckInn was poor. The staff were more robotic that the usually smiling Thai standard. The room was fine but no water pressure in the shower. The tiled hallways and stairs leading to the room looked like they had not been cleaned/mopped this year
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveller

Stayed 2 nights in Jul 2019

6/10 Okay

Noor

Disliked: Staff & service
Economic hotel
Economic hotel. No lift. Our room was in fourth floor. For everything you need extra charge. Such as pillow, blanket etc.
Stayed 2 nights in Mar 2019

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
1 Star at 3 Star Price:(
First room smelled of cigar smoke so moved me to 4th floor with no elevator. AC very weak and hot water pressure so bad you have to run around in the shower to get wet. With a little research, I moved to a 4 star hotel for the same price. Motel 6 would be a step up however the front desk staff was nice. Good for a one night transition to a better property. Very surprised at the high TripAdvisor rating which I trusted. Must be the location only.
Stayed 2 nights in Dec 2017
Sample 1 (ใช้ตอบแขกที่ ตำหนิมาหนักมากๆและคอมเพลนแบบเคทหนักๆ) Dear Guest sir, Warm greetings from iCheck inn Aonang! Thank you for taking time to review our hotel on your visit in Aonang Krabi It was very disappointing to read that your experience with us did not meet our usual high standards. We do sincere apologies for all inconveniences you experienced during your stay. I would like to thank you for providing your feedback on our service. I have taken note and wish to thank you for your comments. These are very valued for us to keep improving services and products to meet guest's expectation and satisfaction. We sincerely wish your experience with us was a better one but we do hope you will give us the opportunity to serve you again in future when our offerings are better suited to your travel. Sincerely yours, Karnchanaphorn P.(Jeab) Senior Hotel Manager (South)

6/10 Okay

Verified traveller

My iCheck inn experience
Good location, near the heart of Krabi & Islands. All access to any tour types. Not so crowded location.
Stayed 3 nights in Aug 2017
Response from Jeab/Hotel Manager on Sep 9, 2017
Thank you very much to support us.

10/10 Excellent

ESTHER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2017
Thanks you very much for visit us.

8/10 Good

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay for vacation
A good stay for my ten days vaca there. Location's amazing for food, massage, market, traffic, beach &a tourist information. Staffs there are very nice and helpful. My room is not luxurious but comfy and quiet, clean. I enjoyed a lot there.

8/10 Good

Edith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
OK hotel
OK hotel between Ao Nang and Nopparat Thara beaches, about 10 min walk from both. It is located off the main Ao Nang road, on the street that has lots of restaurants, tour operators, massage parlors (200-250 baht for 1 hr Thai massage), a 7/11 and a Family mart and leads to high-end hotels. You need to walk to the beach along the Ao Nang road, but you pass local businesses and the street food market, so the walk is OK. Besides, a little walking on you holiday is only good. Hotel has a modern feel, rooms are clean. No elevator. There was a Wifi but the connection was often poor. Room also had a good AC and a safe. The balcony had a view on the street and to the hotel just across the street. Breakfast was OK - you could order eggs, there was rice or noodles, a vegetable dish, toast, sausages, yogurt and cereals, juice, coffee and fruit. However, eggs are made on a stove just outside the cafe which means that they are standing there in the heat - I got a bad batch which resulted a bad night in the bathroom. There is a long boat ticket office just in the beginning of the street where you can buy tickets to Railay beach etc.

8/10 Good

Dean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
icheckinn a great little place
The property clean and amenities well maintained. The staff were very friendly and eager to help. The pool area is great for cooling off and catching some sun but offered very little shade. Girlfriend loved this but since I burn easily my shade options were limited to the 1 umbrella on the deck. The area is fairly quite even though there is a number of construction sites around as the area is going through a bit of a boom. The one thing that was frustrating was the internet, slow and unstable. But hey it is holiday time and we should be out enjoying the beautiful scenery, it is nice to post pics and vids for the people back home. After all they need something to look at after shovelling snow.

6/10 Okay

Colin

Disliked: Room comfort
Maybees Aye Maybees Naw
Not bad but not great. Had to move room after bugs on bed from wooden headboard. Building works nearby but not noisy but may be later, so consider this. Safe place and quiet if away from building. Staff nice enough. Tips - eat at hawkers for cheap food at end of road. Breakfast at Black Canyon will cost a little more bit well worth it and nice place. Good choice too. Nice Indian just after here too for dinner. I would stay in this area of Ao Nang if returning but maybe not this hotel. Ps - why do these hotels never clean shower heads, minging and nothing a scrub and some vinegar wouldn't sort out!

8/10 Good

Kieren, Ulverston, Cumbria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location
great location, close to bars and restaurants. Small pool which is perfect as beach is only 5minutes walk. Would recommend a trip to railay beach on the longtail boat available from the bridge at the end of the road

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Ransford, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
My family and I enjoyed staying here. Friendly staff and nice hotel in a nice area.

6/10 Okay

Verified traveller

overall is good But not good location
For my personal opinion i just don't like where is the reception located and the pool very small. which is the price is too high for what they can offer.

10/10 Excellent

Ke, singapore

Liked: Cleanliness, property conditions & facilities, room comfort
Couple shortcation from bangkok
stay for 3 day 2 night at this place decent looking place, breakfast spread was so so not really alot to choose on but the location was fine. about 10 min walk to main street ao nang, do some research of the place before you go could have been better. always ask for discount on the tour, they pretty overcharge on the tour by 200% on the 7 island tour that i have.

2/10 Terrible

Jacquelyn, San Francisco

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No. No. No.
This hotel is located down a quiet alley in Aonang (not part of the main drag), 10 min walk to the beach. Breakfast was poor and we had to move rooms after finding FLEAS which had infested the bed. We were horrified. Had it not been for the fleas, we would have rated this hotel 3 out of 5. But we would not recommend it.

4/10 Poor

Ritika, Mumbai india

Disliked: Staff & service, property conditions & facilities, room comfort
Average ...
Very average hotel. The rooms are ok but biggest flaw is that there is no elevator. We had our room on top floor I.e.4th floor and we had to take our luggage all the way up. If you are traveling with your parents or you have knee problems then it's not recommended at all . Very basic amenities available. No coffee or tea available in the room . Bed is spring bed so not comfortable either. Pool is just a big bathtub ,it's so small. The location of the hotel is good.

8/10 Good

Mrinal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Poppy, London

Disliked: Cleanliness, property conditions & facilities, room comfort
Terrible, not like the photos
Terrible experience, on check in a sign was up saying the pool will be closed for the next 5 days, if we knew this before we would not have booked here. When we checked into the room the bed sheets were dirty, the safe was locked and there were broken parts of furniture with nails sticking out of them (a seated area, literally had nails sticking out of it) we have never had to complain at check in before, so we kindly let them know about the safe and asked them to change the bedsheets and left for an hour of so. On returning, they had changed the sheets and the bed was now nice, they dealt with it well, the safe had not been opened or even looked at. The next day we got the maintenance guy ourself and had him fix the safe for us. As the week went on the smell of sewage got worse and worse until the last day when the taps and shower had very dark brown smelly water coming from them, the actual sink tap was spraying dark brown smelly water, kept spraying out in bursts. They said this was being worked on and when we return later it will be fixed, so we went on with out day without washing. On returning in the evening, the water seemed to be fixed (although it was enough to put you off going anywhere near the water there) I jumped in the shower and after two minuted the water stopped, the sink went brown again, it was terrible, husband ran down to reception and they let us into another room to shower and use the sink. Unsuprisingly, we were very relieved to check out!

6/10 Okay

Felicity, New Zealand

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Cheap
Very clean utilitarian hotel. Reception staff's command of English leaves a lot to be desired for a tourist hotel. Quite noisey.

4/10 Poor

Verified traveller

Liked: Room comfort
Disliked: Cleanliness
Bad impression
+ comfortable cold room + close to beach + 2 free bottles of water - terrible smell from the sewer in the bathroom - no clean bathroom - huge noisy construction area close - no english speaking stuff

8/10 Good

DI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable accommodation in good location.
Pity the pool was not in use as this would have completed our stay in Aonang. Hotel was fine, clean with adequate breakfast. Personally would rather have stayed in Railey as Aonang quite busy with average beach. Great staff.

8/10 Good

Michael, California, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value hotel
Very nice and clean hotel. Breakfast is nothing special.

8/10 Good

Harry, Leeds

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All Good in Ao Nang
Very comfortable hotel, everything was very new and modern. My only complaint is that the wifi wasn't very good. However the computer in the lobby made up for that.

8/10 Good

Nur'aini, manjung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
satisfy with food and place

10/10 Excellent

Callum, Adelaide, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for location and price...
Was surprised how good it was for the price.

2/10 Terrible

WAI SHIN, Kuala Lumpur

Disliked: Cleanliness, staff & service, room comfort
Family Trip just got WORSE OFF!!
As we arrived at the hotel, the front desk staff greeted and show us our booking details. Breakfast was provided every morning 7-10 & complimentary hot beverages machine is at the lobby. Our 1st impression on the room wasn't good as the floors aren't clean and a bit dusty. Furthermore, the other room that we booked had a broken table where we could place our luggages. As for Security, where we all deemed essential for all hotel guests failed terribly for this hotel. We have lost around $120USD during our stay here, both room at the same time, where our bags got ramsacked. According to the cctv we suspected it was the cleaner as they are the only ones who got in our room when we were away for tour. Which they denied obviously when the manager asked about it. In addition, the manager didn't even bother to come over to assist us In this matter, instead, blamed us for leaving money in the room. In the end, we had to report this matter to the local police for further investigation. Overall, this incident had wasted half-a-day of our precious family time & ruined our mood. I wouldn't recommend this hotel to anyone unless you prefer to surround yourselves with petty "thieves". Peace out.

10/10 Excellent

Tanya, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Very clean. Beds could be a little comfier.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Rooms are spacious and clean. Hotel staff friendly. Had a great time!

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort

8/10 Good

ABINASH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

jasmine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Recommended for budget traveller
Second time travelling in Krabi and yes this hotel is the best choice. Near the beach and shopping area. Variety Muslim food across the island.However hotel staff need to improve their service.

6/10 Okay

Lin Ling

Liked: Cleanliness, staff & service, room comfort

10/10 Excellent

Ville

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service
The hotel is a small size hotel and the room price is reasonable. The hotel service is surprisingly good. Receptionists, bartenders, and housekeeping attendants are friendly, helpful, and polite. The hotel is very clean. Also, receptionists, bartenders, and housekeeping attendants were friendly, helpful, and polite. The hotel was very clean. Besides, all necessary facilities were just few steps away from the hotel (7 eleven, massage service, tourist information, bike rental service, and restaurants). However, the chef can improve his skill on cooking an omelette (not with burned particles, not too salty, not whole cooked egg).

8/10 Good

Pulkit, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really good hotel...
After having bad experience from Singapore and Malaysia hotels we didn't have high hopes from Thailand hotels but it turned out completely opposite. By mistake we arrived one night early to Krabi and this hotel was full, but manager was so nice ad helpful that she gave us room for one night in one of their hotel and it was studio room with normal price. Room was so good like 7* hotel. Than next day we moved to this hotel we were impressed with facility apart from lift service. They don't have lifts in the hotel and we got a room on 4th Floor so it was bit difficult to take bags by stairs. but rooms are very good, clean and nice bed. Also this hotel is 2 minutes walk from the beach and there are so many restaurants near this hotel. i would defiantly stay here if i visit Krabi again.

10/10 Excellent

Surapong Somchai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Razi azhar, Kuala Lumpur

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was perfect.
Everything was perfect. From the location, services, etc. But, only an average breakfast.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice & clean hotel. Value for money.
Enjoy our stays in Ao Nang. The hotel is within walking distance from the beach.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great hotel, great location. Worth every cent. modern, clean, bright.

4/10 Poor

Carmen, KL

Liked: Staff & service
Close to beach.
No lift. Floor sticky after room make up. Terrible breakfast. Bloodstain on bedsheet.... but staff very friendly and helpful

8/10 Good

Selena, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay
Location of the hotel was great, it was away from the main streets of Ao Nang but still close enough to walk to.Our room was clean, but we had to remind the receptionist to change our towels on day 2. Breakfast had limited selections but still tasty. Would definitely stay here again in the future.

8/10 Good

Lay Pheng, Malaysia

Liked: Cleanliness, staff & service
Water Dispenser
Overall quite satisfy but concern is no water dispenser and the provided kettle also with dirt. After boiled the water, some residue will peel off. We stay with a baby so hot water is needed in hotel so the only one things not satisfy is about hot water and kettle provided.

10/10 Excellent

albaki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Pan, Bangkok

Liked: Cleanliness, staff & service
low cost, near 7-11 and big room
good wifi, big room and near to 7-11 but no lift, noise from road (no problem if u are at the opposite),no kettle and small pool.

10/10 Excellent

Jacob, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, clean and comfortable rooms
The staff were very friendly and helpful. My Fiance celebrated her birthday during our stay and the staff went above and beyond to make her day extra special. Both breakfast and dinner were excellent. Location was convenient to many other restaurants, shops and the long tail to Railay beach. I would highly recommend this hotel!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Very basic with good location
Location is excellent as it allows access to both Ao Nang beach area with all the shops/restaurants and Nopparat Thara Beach, which is much better to spend day time on. There is a currency exchange, several shops and street cafes right next to the hotel. The facilities are ok for a 3-star, yet very basic.

6/10 Okay

Lois, London, UK

Liked: Cleanliness, room comfort
Good location, ok customer service
We were looking for a hotel with a good location, where we can comfortably sleep. The icheck Inn definitely ticks the box for location, only a short walk from Krabi beach, the shops, restaurants and nightlife. It's a comfortable hotel too. The only downsides were that there is no lift, so if, like us, you have heavy suitcases you have to carry them up to your room. We also had several issues with our toilet as it kept blocking and when we reported it the staff were very slow to do anything about it. They then pointed out that we should not be putting toilet roll down the toilet, however, there were no signs telling us this in our room so we had assumed it was ok to do so.

6/10 Okay

jesper, Denmark

Liked: Staff & service
Ao Nang sucks!
Good for a cheap stay...but do not expect to find paradise here in Ao Nang beach.....GOD! the people who thinks that, haven't seen many places.