On the beach, beach towels
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Reviews of Phi Phi Andaman Beach Resort

3 out of 5
Phi Phi Andaman Beach Resort
Moo 7, T. Ao-nang, Ko Phi Phi, Krabi

Reviews

6.6
Rating 10 - Excellent. 30 out of 237 reviews" "
Rating 8 - Good. 86 out of 237 reviews" "
Rating 6 - Okay. 66 out of 237 reviews" "
Rating 4 - Poor. 29 out of 237 reviews" "
Rating 2 - Terrible. 26 out of 237 reviews" "

6.4/10

Cleanliness

7.0/10

Staff & service

7.6/10

Amenities

5.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Michael

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although the rooms weee very comfortable and quiet, and the pool was nice, I believe the beach area needs some improvement. Some chairs, umbrellas etc… overall, a very nice place to stay, but kind of far from town
Stayed 11 nights in Oct 2023

10/10 Excellent

Svetlana

Travelled with group
Liked: Cleanliness, staff & service, amenities
It was right on the beach and walkable to shops and restaurants
Stayed 2 nights in Mar 2023

4/10 Poor

Daniel

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
No phone; internet connection not excellent; pillow too thick/hard; safe not bolted down; breakfast was the worst part - food largely flavourless; though at a “café”, instant coffee served.
Stayed 4 nights in Jul 2022

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel.
Very nice, good location away from all the noise, close to the beach, but the room was full of mosquitos.
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, room comfort
There was no shower water pressure in my particular bungalow but we were able to deal.
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love love love everything about this property. Great location! Accessible to the port, local shops, food places, the beach. The property was very clean, the rooms were lovely & comfy! Breakfast has a big variety & delicious. I’d go back!
Stayed 2 nights in Nov 2019

6/10 Okay

Verified traveller

Disliked: Amenities, property conditions & facilities
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Generally good, with a few tolerable drawbacks
We stayed in one of the pool front villas, which was nice for the most part. The bathroom was definitely a letdown. The photos online were clearly of other units, because ours was just a shower head and drain next to the toilet, with no curtain, tub, or anything. The towel rack also fell out of the wall on multiple occasions. Ants came out of the shower drain. Apart from the bathroom, though, the room was clean, and the A/C worked very well. The TV signal was consistently fuzzy. The pool is smaller than it appears in the photos, but still a decent size, and deeper than it looked. Breakfast was underwhelming, but free, so ultimately it’s still nice to have.
Stayed 3 nights in Jul 2019

4/10 Poor

Verified traveller

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Hotel building we stayed in was old and rooms filthy
Stayed 3 nights in Mar 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the hotel was down the beach from the main party area so it was nice and quite at night. easy to walk to everything
Stayed 2 nights in Feb 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

10/10 Excellent

jacques

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The Maids steal. AVOID AT ALL COSTS. Our bags were rummaged through and AirPods were taken as well as any loose cash that wasn’t in the safe. The safes work fine, but NOT having every inch of your bags searched is even better. You can then file a “police report” which doesn’t amount to anything. We’ve stayed in lovely places in Thailand, but this was not one of them. Way better options on the island. DO NOT BOOK HERE.
Stayed 2 nights in Dec 2018

10/10 Excellent

Verified traveller

Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

6/10 Okay

Verified traveller

Stayed 4 nights in Dec 2018

6/10 Okay

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
For what we paid, this was a decent property. The grounds were well kept and cleaned. Included breakfast buffet was great compared to other hotels and resorts in Thailand. The rooms were the main disappointment (we stayed in the hotel style rooms). Outdated and not well maintained. Bed was hard as a rock. Had to medicate myself to be able to fall asleep. Water took 10 minutes to heat up. Front door and sliding door had cracks that allowed mosquitos to get in.
Stayed 3 nights in Nov 2018

8/10 Good

Scott

Liked: Cleanliness, staff & service, room comfort
Overall it was a decent stay, there were some small things that kept the score lower, such as no shelf in shower, no hand size towels, lack of towel racks, toilet has stains, breakfast buffet doesn’t use heating elements, so food can cook quickly
Stayed 3 nights in Nov 2018

6/10 Okay

Jessica, england

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to beach
Nice hotel, room clean and spacious, good facilities. Staff helpful when needed. Away from busy area so quiet at night bar the frogs!
Stayed 3 nights in Oct 2018

10/10 Excellent

Pascal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
The resort is right along the water; the view was absolutely stunning. The hotel staff are friendly and helpful. We found the room to be a little small for a resort but the housekeeping was extremely efficient each day, which we appreciated. The hotel is on the other side of the main bars but a short walk, about 10-15 minutes.
Stayed 2 nights in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
More remote area quiet
Rainy while we were there and a AC kept going off making it unbearably hot, stingy with beach towels, breakfast was not good. People were receptive and helpful
Stayed 2 nights in Jun 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not stay here. Wasted money
It was absolutely terrible there is no room safe even though the girl said there was. Just blatantly lied about it. Room was dirty air conditioning only works when you're in the hotel very far from everything 20 minute walk to Central Phi phi. Books for 5 only stayed one night went to a way better Hotel. Don't wast ur money.
Stayed 5 nights in Apr 2018
Response from ย๊ะ on Jun 2, 2018
Than you.

8/10 Good

Bret, usa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Away from the madness
It’s about a 10-15 min walk to the heart of Phi Phi from here. Which is great when you’re trying to sleep! The rooms are updated and clean, breakfast was average, pool was decent. And the whole place is a few short steps from the beach with an amazing view. We enjoyed our stay.
Stayed 2 nights in Feb 2018

8/10 Good

Harry, London

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Basic hotel close to beach. Private Cabañas
2 night stay. Check in was quick and we were shown to our room/cabaña. The cabaña was away from the road with restaurants etc. so was very peaceful. Bathroom was simple and really set up as a wet room. Bedroom had great AC, fridge and complementary water. My bedsheets were stained but I think clean :s I was disappointed with the breakfast, it was poor quality and involved a substantial queue. The tables and chairs were cheap and plastic. Nothing but instant coffee available. My biggest issue with the hotel is how they advertise a free transfer from the ferry pier - On arrival at the port there was no one to meet us from the hotel, and I was walking around with a 20kg pack for 10 minutes before I found the hotel staff sitting in the shade making no effort to find us. Really poor service, especially as we wouldn’t have know the way to get to the hotel ourselves.
Stayed 2 nights in Feb 2018

8/10 Good

Kieren

Liked: Cleanliness, property conditions & facilities, room comfort
Relax by the pool and look at the bay
Nice clean room and tidy grounds to the resort, the pool is fantastic with beautiful views of the bay which is just what your looking for with a tropical island holiday. The breakfast was very good and pretty much what you get at Thai hotels offering buffet breakfast. The staff were very efficient and did what you would expect them to do. I am a massive fan Thai hospitality and always look forward to the welcoming smile from the Thai locals but this is the only thing that was missing on my stay, the staff could have been a little more happy and welcoming. My only complaint is the noise of the housekeeping trolleys at 730am. I would recommend this resort for a couple or family wanting a holiday with its location on the quieter side of the island but still extremely convenient for great shops, restaurants and day tours.

10/10 Excellent

Taylor, Ottawa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel right on beach
Great location. Clean rooms and great breakfast. Good value for money!
Stayed 1 night in Jan 2018

8/10 Good

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Phi phi getaway
We had a great time at Ko Phi Phi islands. The property is located far from the other hotels and is quite a walk from the pier. Staff will assist you with getting your bags to/from the pier. The free breakfast was decent and the staff are nice
Stayed 2 nights in Dec 2017

8/10 Good

Jeremy

Stayed 1 night in Nov 2017

2/10 Terrible

Linda

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We checked in to this hotel as part of our trip around Thailand. We had paid for 4 nights. It was the saddest, most rundown hotel that we came across on our trip. Within an hour we were online looking for a place to move to. We had heard someone on the ferry from Phi Phi talking about the Lanta Pearl Resort. We were able to get the last available room. So glad we moved. This place looks great. I wouldn’t recommend the Saladan Beach Resort to anyone.
Stayed 4 nights in Nov 2017

4/10 Poor

Nara, australia

Disliked: Cleanliness, staff & service, room comfort
Nothing clean at all
The staff is not friendly, they just don't care for anything. Breakfast is terrible, same thing everyday, everything looks dirty. The bed was the only thing good but bathroom was the worst I had stayed in life. Dirty, mould, smelling, the toilet was disgusting, just DIRTY and they didn't clean any day we stayed there. They just changed the towels and that's it. A monkey appeared in our balcony 2 days, I was scared because they are not kind, the window was closed, and there was a guy making another room in front of ours and I tried to ask for help, the guy saw I was trying to telling him something and he just didn't do anything, just kept doind what he was. Don't came, they don't deserve you there.
Stayed 4 nights in Oct 2017

6/10 Okay

Florise

Liked: Staff & service
Disliked: Property conditions & facilities
Need an uplift!
Needs a good renovation. Location is perfect away from crowd & noise. Room was clean but outdated. Mirror in bedroom was cracked. Shower head loose i had to use string to keep it in place. Main shower head does not work at all. Shower screen broken. Toilet roll broken. Breakfast was ordinary unless u can eat noodles or curry first thing in the morning! The people their are very nice though.
Stayed 2 nights in Jul 2017

6/10 Okay

DEAN

Liked: Cleanliness
If you stay book a bungalow not a room.
It was ok
Stayed 1 night in Jul 2017

6/10 Okay

Emily, UK

Liked: Staff & service
Pros & Cons
Pros: Hairdryer Right next to the beach Staff help with luggage when you get off the ferry and are overall helpful Swimming pool and you are given fresh beach towel each day Quiet Option for bungalow or hotel, I stayed in a bungalow and it was nice and private (room 101) Fresh water in your mini fridge each day Spacious and comfy bed Cons: Bungalow run down Old furniture Found cockroache in our room Quite a long walk to ferry and nightlife Room is cleaned each day but not very well Don't bother paying for breakfast as it's really basic and there are nice cheap places around. Overall I would rate it 3* it was ok but nothing special! Phi phi is a lovely place so that made It a good experience over all.
Swimming pool

4/10 Poor

Kiong Fong

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vy lousy accommodations, room was so humid n hot.
Toilet drain hole water flow was vy slow n choke all time, air con was so noisy, in toilet dun even have a towel holder to hang towel. L

4/10 Poor

Terri

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Wouldn't stay here again
Unfriendly staff, no safe, no phone in room, stuck us in back of hotel even though front rooms available.

6/10 Okay

Stefano

Liked: Staff & service
Disliked: Cleanliness, room comfort
Fun stay on Koh Phi Phi
Finding decent accommodations on Koh Phi Phi is pretty tough unless you spend tons of $. This hotel was decent and included free breakfast each morning. It's located right on the beach. It also came with a free island tour included in our room rate which was so cool. Tour took us to Monkey Beach, Maya Beach, and a few other spots near that to explore/kayak/snorkel. The room itself was alright. The shower/sink were pretty bad. The faucet was like a jet stream that shot water all over the place. Also, I got destroyed by bed bugs, all over my body. The staff was nice and one guy carried our luggage all the way from the ferry pier to the hotel (10-12 min. walk). Overall, I had such a fun time on Koh Phi Phi so I overlooked the negatives of the stay and enjoyed the free tour they offered.
Long tail boats out front

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Perfect for getaway weekend
Great stay. Excellent service

2/10 Terrible

michelle, sydney

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worn out, nothing like the photos on its website.
This place is dirty. The only staff I would like to say who were helpful was the hardworking guys who brought our babes from the pier. Reception rude. Housekeeping rude and had to be asked three times to action the leaking aircon that created a like at our front door.

8/10 Good

Richard, Dorset

Liked: Cleanliness, staff & service
Phi phi island
Good location but room needing an overall,breakfast very good

2/10 Terrible

Gabriel, Canada

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the worst hotels of my life old & decrepit
We stayed here one night The hotel location is misleading. It is very far away from the core of Ko Phi Phi basically at the end of the strip so walking to and from takes 15 minutes to get to the nice beach through winding roads. The beach is not nice on this side. Lots of boats coming and going and not very clean water. Choose a hotel on the other side. The hotel itself is decrepit. Probably built 50 years ago and never maintained. The washrooms are OLD very OLD. Nothing modern there. Missing floorboards, hole in our door, no safe. Furniture looked to the very old and reclaimed. If it was $25 a night I could maybe live with that but this was not hostel pricing we paid close to $100 CAD. This hotel should NOT be on Expedia. They need a major renovation as it is not up to modern standards. I would never go back or recommend. Better value anywhere else on the island.

8/10 Good

Robin, Kerrobert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love phi phi
Clos to the beach nice hotel. Away from all the noise. Helpful staff

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Standard & quality of room
Rooms were clean but of poor order, very tired in appearance & quality. Stained wooden furniture & of poor repair. I asked to upgrade & was met with a 800 baht cost. Poor solution to a genuine request. Please note I normally never complain!

6/10 Okay

Verified traveller

Liked: Cleanliness
We only stayed a couple of nights here and that's probably all we could cope with as the air conditioning is pathetic and hardly did anything. Apart from that the room was nice, albeit a bit old. The staff don't really want to know you, but that's ok. There is a small pool and the beach is right at your doorstep which is lovely. It's a bit further away from the centre of town and the other, more lively, side of the island, but not a big deal and very walkable.

2/10 Terrible

vishal, Bangalore

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
You find better places right next to this hotel.
The Bathroom was really shabby with no hot water. The remote shower head barely worked, and occupancy of the room was 5 adults!! We really struggled to get ready. At 3AM in the morning one of the cots broke as they were not in good condition and we were asked to sleep in a different room. I checked in for one night and barely managed to even sleep due to all of this. Overall it was a very poor experience given the fact that this hotel charged us quite a lot as compared to similar properties in the vicinity.

8/10 Good

jorge, santa barbara CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Godo breakfast buffet
Other Than the WiFi that dosen't work ay all I recommend tris hotel

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Close to everything beach and restaurants, far enough away from party side. The room was clean however had an awful smell coming from the bathroom. Staff friendly and helpful, and the rate was cheap for 2 nights. Okay for short stay as was out of the room most of the time, main issue was smell coming from bathroom.

2/10 Terrible

Ganeshkannan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay away of this place
Only stayed for one night luckily. Rooms smells so bad including the bathroom, even if they tried to refurbish them still no results. There is air condition in the room but you have to pay extra to use it and it's 400Bacht for one night. I found this disgusting. I decided to have some lunch, a buffet, it was all tasteless I would advice you to pay a little extra and get a room in a different hotel, I'm sure nobody ever get back there