2 outdoor pools, sun loungers

Reviews of Sand Sea Resort

3.5 out of 5
Sand Sea Resort
Railay Beach, 192 Moo 5, Saithai, Muang, Krabi, Krabi

Reviews

8.2

Very good

Rating 10 - Excellent. 397 out of 1004 reviews" "
Rating 8 - Good. 397 out of 1004 reviews" "
Rating 6 - Okay. 127 out of 1004 reviews" "
Rating 4 - Poor. 52 out of 1004 reviews" "
Rating 2 - Terrible. 31 out of 1004 reviews" "

8.4/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

Sadhana, Orpington

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is sooo dated and in really bad condition!! We had the deluxe chalet and honestly it was only deluxe in the size of the room! The balcony was so small and blocked by a concrete wall so no breeze at all! And smelly all around the grounds and the staff were so unhelpful and moody! We got only two small bottles of water a day as complimentary! Appalling if you ask me! The breakfast was disgusting and they served awful juice not fresh at all just diluted sugar juice! The only plus was its on better beach side but could you ever get to sunbathe by that side! NO! All beds taken by crack of dawn and ones left had no shade! They hardly have any parasols so you couldn’t use the other beds in direct sun! This resort is pretty poor and I would rate it as a 2 star and definitely no more! Awful and not worth the cost!
Stayed 7 nights in Mar 2024

8/10 Good

vincent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
our first night was not so good, had a few good size problems with the room. We were moved to a second room and after that it was really perfect! the hotel has no alcohol, but next door has plenty for all to enjoy. next to that is a little side street that is the BEST! I COMPLANE about almost everything but the place is really good, and the view is like nothing in this world beautiful
Stayed 4 nights in Mar 2024

10/10 Excellent

Marsha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located on gorgeous beach with easy access to nice shops and restaurants as well as excursions by boat. Hotel itself and grounds are very nice with restaurant that has a beach view.
Stayed 4 nights in Mar 2024

8/10 Good

linda

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed on West Railay beach side of the hotel, in a Deluxe room. It was very spacious and comfortable. The breakfast was good. The hotel does not serve alcohol but was not a big problem. You do need to get a Long tail boat to go on any trips or to most other parts of Krabi but was easier than we first expected.
Stayed 3 nights in Feb 2024

10/10 Excellent

Shannon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is steps away from the Railay East pier which was so nice upon arrival. Don't read the map at the pier though - it'll take you to Railay West, when the reception is on Railay East. You can access the hotel from Railay west yes but it's easier to go to the reception from the east side. Our room was fantastic, the property was unreal, and we loved every minute of it. There are 3 pools on the property as well as it's steps away from Railay West beach. The food at the breakfast was ok. It's worth noting that this hotel does not sell any alcohol - they dont care if you get your own and drink it at the property, but they only sell virgin drinks. The hotel is not far from the walking street and lots of restaurants, we loved it. HIGHLY recommend this property!
Stayed 3 nights in Feb 2024

8/10 Good

Heather

Liked: Staff & service
Stayed 1 night in Mar 2024

6/10 Okay

Brett, Hamilton

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Feb 2024

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Feb 2024

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We loved the comfort of the bungalow
Stayed 3 nights in Feb 2024

10/10 Excellent

Clyde

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice property to enjoy Raillay
Stayed 2 nights in Feb 2024

8/10 Good

Paul

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've been staying at Sand Sea since my first visit in 1999. Great location. Muslim owned, so no bacon for breakfast or alcohol served in their restaurant. Their right, so no complaint, but I dined elsewhere - hence 4 stars.
Stayed 3 nights in Feb 2024

8/10 Good

Paolla

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Excellent staff and location.
Stayed 4 nights in Jan 2024

8/10 Good

Sandra

Travelled with partner
Liked: Amenities, property conditions & facilities
Sand Sea Resort stretches from the west harbour to the east with well designed, planted and cared for vegetation from flowers to large monkey inhabited trees and palms. Cabins with covered porches are mixed with larger 2-level buildings of rooms with covered balconies and open stairs that don’t interfere with the gardens. Reception is welcoming in a comfortable shaded space on the water. Rooms are corner glazed and bathtub opens to bedroom through sliding glass doors. Bed is very comfortable. Appears they have a hard water problem by the appearance of the shower set, leaking bathtub valves, and toilet float trouble that was partially repaired while we were there. Other built areas could receive more maintenance to rise to the level of the landscaping. Poor wifi. Many staff members seem indifferent to by creating a visitor experience, Zero, of the restaurant staff is a standout. He can be seen clearing tables quickly without being noticed and is quick to attend to guests’ needs. His English is the best we’ve encountered after being in Thailand for two weeks and with it he gave us confidence in approaching severe allergy problems at the buffet.
Stayed 3 nights in Jan 2024

8/10 Good

Rudier

Travelled with family
Liked: Staff & service, amenities
The staff was very friendly. The property lush and green . But could be better maintained.
Stayed 4 nights in Jan 2024

10/10 Excellent

Tom

Stayed 2 nights in Jan 2024

8/10 Good

Becky

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The morning breakfast was good. The rooms were clean and the beds comfortable. The pools were clean. Only complaint was all the extra charges - extra for an extra bed, extra for the NYE party... I knew about them ahead of time, but didn't really love having to pay all the extra expenses.
Stayed 3 nights in Dec 2023

10/10 Excellent

julie

Stayed 2 nights in Jan 2024

10/10 Excellent

Murray-John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly and helpful. Staff driving us from one side of the resort to the other always accommodating. Rooms were nice and clean. Exception would be the beds, too hard for me but rest of the family no issues. Breakfast was great, a lot of selections. Beaches and the sunset were amazing. Definitely coming back here the next time we're in Thailand.
Stayed 3 nights in Dec 2023

8/10 Good

Markus

Stayed 3 nights in Dec 2023

8/10 Good

Paulina

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Overall was a great place to stay in Krabi. Super convenient as the hotel is located steps from the ferry drop off. You’ll need to take a boat to get here. There are monkeys on the property which come out in the early morning. So you’ll see some great wild life. The “bungalow” is good - the bathroom is updated and it’s got a real bungalow feel. It’s not high end but it’s a place to sleep. Clean area and friendly staff.
Stayed 1 night in Dec 2023

8/10 Good

Sabrina

Stayed 4 nights in Dec 2023

8/10 Good

Özlem

Stayed 1 night in Dec 2023

8/10 Good

kyoungwoo

Stayed 4 nights in Dec 2023

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was amazing and extremely helpful!
Stayed 1 night in Dec 2023

10/10 Excellent

Lilian S C

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Isaell

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay!
Stayed 1 night in Nov 2023

8/10 Good

jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful place. If I had been w a significant other it would have been an amazing stay. It is a little remote. I didn’t realize a boat was required to get their. And their isnt a lot of food near by. But it felt like an island. Beautiful. Amazing rock formations on the beach front.
Stayed 2 nights in Nov 2023

10/10 Excellent

Yosh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it all. Will come back!
Stayed 1 night in Nov 2023

10/10 Excellent

Carmen, Rio Rancho

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Nov 2023

10/10 Excellent

Jillianie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

10/10 Excellent

Darlene, Sherwood Park

Stayed 4 nights in Nov 2023

6/10 Okay

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Good hotel, mattresses and breakfast not good
Hotel was great. Clean and big rooms good service. Make sure you get the boat to East Pier so your bag drop is easier. Air conditioner worked nicely and rooms didn't smell. The whole area can slightly smell of mangrove however it didn't come into the room There are two major drawbacks with the hotel. 1) the mattresses were very uncomfortable, they were box spring types, very firm. 2) the breakfast was terrible, both in variety of food and taste. A minor inconvenience is the walls were thin and we could easily hear our neighbours, we luckily had relatively quiet neighbours. The resort spans East to West of the peninsular and everything is a 5 minute walk max. We didn't eat at the hotel due to how terrible the breakfast was.
Stayed 4 nights in Nov 2023

10/10 Excellent

Patrick

Stayed 1 night in Nov 2023

10/10 Excellent

Frank

Stayed 1 night in Nov 2023

6/10 Okay

Joseph

Travelled with partner
Dated
Stayed 7 nights in Nov 2023

8/10 Good

Joyce

Stayed 10 nights in Oct 2023

10/10 Excellent

Joshua

Stayed 1 night in Nov 2023

4/10 Poor

Stephannie

Disliked: Cleanliness, property conditions & facilities
Rather disappointing. Junior Suite Cottage was the room type. The jacuzzi tub had not been cleaned properly using hygienic chemicals throughout the plumbing. When I turned on the tub beige sludge came out of the jets (not sand) and stunk!! Upon arrival the bathroom window latch was broken and it couldn’t be closed. Swarms of mosquitoes were in the room. I killed one and it’s little black body stood out on the white bed cover. Staff will try to downgrade your room if there’s a problem. The issue went to the resort GM. I was told the staff would repair the window and deep clean the room. Upon my return there were a few flower blossoms scattered around but the little dead mosquitoe was still on the bed. The window was not repaired properly, only jammed shut. It’s clear that the staff lie to the GM. Never did get my jacuzzi bath.

8/10 Good

Leif

Stayed 5 nights in Sep 2023

10/10 Excellent

Isabella

Stayed 3 nights in Aug 2023

8/10 Good

katherine

Travelled with family
Liked: Cleanliness, property conditions & facilities
I love the peace found in this place. That said, I did not like that they do not have any English/Spanish or other language tv choices for tourist to watch when they are in for the night. I would suggest for the hotel to allow guest to install Netflix or Hulu for their stay
Stayed 7 nights in Jul 2023

10/10 Excellent

Jane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beachfront and wildlife
Fabulous location on the beach and next to the walking street where there are lots of dining options. We loved the quiet pool near the back of the property as it was clean and less busy. Saw loads of spectacled langur monkeys which was a treat.breakfast was a bit disappointing and beds and pillows are quite hard. Overall I really liked this hotel and location.
Stayed 3 nights in Jul 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sand sea resort
This place was massive, it covered the length from beach to beach. The pool and beach views are amazing however a couple of things that need to be fixed for better ratings are the water pressure in the rooms, also the taps and shower could do with a clean they were abit rusty. However the rooms are very big. No beer sold on the resort and the food wasn't great to have a meal and it did feel like tourist who come in via the boats can just walk in and use the pool if they wish too no one would have stopped anyone. acoua
Stayed 1 night in Jul 2023

10/10 Excellent

Belinda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spot for a couple days on Railay Beach.
Location is insanely beautiful. The grand delux room was spacious, had good AC, and was very private and quiet. Breakfast was reliable and good. People working at the hotel were helpful and very friendly. Shuttle service to and from the airport provided by the hotel was seamless and easy to organize. It may be a little bit more expensive than figuring out the taxi and longtail boat by yourself, but given how easy it was I would recommend using their shuttle service. Would stay again!
Stayed 3 nights in May 2023

4/10 Poor

Carwin

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Just not clean and well maintained
Stayed 2 nights in May 2023

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
I stayed in a tropical villa plus
Stayed 3 nights in Apr 2023

10/10 Excellent

Jessie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Great facilities and lovely, helpful staff.

8/10 Good

Verified traveller

Disliked: Cleanliness, staff & service
Rooms are old and dirty.
Wi-Fi does not work, bathroom is dirty and sheets are dirty. Hotel is older and is in need of a renovation badly. Perfect location for peace and quiet.
Stayed 4 nights in Apr 2023

2/10 Terrible

Gavin

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
mis leading room descriptions
The info provided by the website doesnt match the actual rooms
Stayed 4 nights in Apr 2023