Outdoor pool, open 7 AM to 9 PM, sun loungers
Check availability

Reviews of Twin Bay Resort

3 out of 5
Twin Bay Resort
333 Moo 1, Saladan, Ko Lanta, Krabi

Reviews

8.0

Very good

Rating 10 - Excellent. 45 out of 189 reviews" "
Rating 8 - Good. 99 out of 189 reviews" "
Rating 6 - Okay. 30 out of 189 reviews" "
Rating 4 - Poor. 13 out of 189 reviews" "
Rating 2 - Terrible. 2 out of 189 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Mihai

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, very nice staff, quiet place. It would be good to have more options for dinner.
Stayed 5 nights in Jan 2024

4/10 Poor

Rebecca, Holly Hill

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing bad about the experience was the extortionate, mandatory New Year’s dinner. For 3000 baht ($85) - one whole extra night’s stay! - the food should have been very special. It was only all the normal things from the menu, served buffet style, and no alcohol included! The hotel informed us that if we did not agree to pay this exorbitant fee, they could cancel our reservation at any time. My mother in law is elderly and does not eat very much, so to charge $85 for a salad and some shrimp just to insure the reservation seems ludicrous. She otherwise enjoyed the grounds and the staff were lovely. It was just this terribly overpriced meal extortion that left a bad taste in the mouth. In conclusion: yes, we recommend staying there, as long as it isn’t during a major holiday!
Stayed 7 nights in Dec 2023

10/10 Excellent

Bianca

Liked: Cleanliness, staff & service, amenities

10/10 Excellent

Sita

Stayed 1 night in Apr 2022
Response from Twin Bay Team on Apr 19, 2022
Greetings from Twin Bay Resort, Koh Lanta On behalf of the staff and the Twin Bay Resort, we would like to thank you for this delightful compliment and hope that you will be comfortable, joyful during stay with us Wish you have a good luck, happiness in your family and work, we do hope to have an opportunity to serve you again next time

8/10 Good

Stephen

Travelled with family
Liked: Cleanliness, staff & service
Stayed 5 nights in Jan 2020
Response from Pheerasit K. on Jan 11, 2020
Dear Khun Stephen, Highly appreciated to your kind comment and share your appreciation of feeling while was stayed with us, we will improve where the area and location of your suggestion and your comment. We will share your information to management relate to the comment. Best regards,

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a hidden gem. The property is right on the beach. Even cabins that are not "beach front" it is just a short walk, 10 steps off the pool, and you are on the beach. My teenagers only complaint was "The breakfast Buffett was not enough." My wife and I felt there was plenty of food. They had omelets or eggs cooked to order, cereal, fruit, Thai food, toast, juice, coffee,tea, yogurt, and salad. The resort is on the top of Ko Lanta where it is more quiet. A short walk down the beac will lead to more busy area with convince stores, restaurants that sever Thai, American, and European food. Overall a great place to be that is quiet and very relaxing. Staff was excellent and service was perfect.
Stayed 9 nights in Apr 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a hidden gem. The property is right on the beach. Even cabins that are not "beach front" it is just a short walk, 10 steps off the pool, and you are on the beach. The staff was excellent. We had a problem with our AC and they were quick to help get that resolved. We enjoyed our stay. Our family loved it and would come back. There are not many "things" to do at the hotel. Which for our family with older kids was perfect. We played volleyball on the beach, played football on the beach, and rented scooters to visit other areas around the island. Perfect quiet location to just relax
Stayed 8 nights in Apr 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The staff was very friendly and helpful. The pool was dirty & uninviting. The place was fine but we weren’t wowed.
Stayed 3 nights in Apr 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Great location! Near the end of the beach; not many people at that end!
Stayed 5 nights in Mar 2019

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Disappointing
The staff were very polite. The only problem was they allow people to use the pool at night and you get kids dive bombing and shouting around the pool area where people are trying to sleep. When I asked someone to keep the noise down I just got abuse. We reported this to the manager but it happened again. So another session of not being able to sleep. Our first experience there was good in a delux seafront room our second trip was not so good. It was a beach front room but not a delux. The room was shabby with a very uncomfortable bed. The towels were shabby old brown ones which were slightly smelly. The door didn’t fit well so we used the beach towels to block the gaps to stop insects coming in
Stayed 3 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2019

8/10 Good

Verified traveller

Stayed 2 nights in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, amenities
Stayed 3 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Toilet and shower looked more like a prison cell and the bed was rock hard over all not nice at all
Stayed 9 nights in Oct 2018

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Restaurant and bar close at 5pm not 10pm as advertised. All power at resort went out at 11pm.
Stayed 4 nights in Jul 2018
Response from Swit on Jul 21, 2018
In low season restaurant service time is 08.00-17.00 hour. The power went out was the accident, normally 24 hour service.

8/10 Good

E, Washington state

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the area and the beachfront suite was great
Loved the beachfront suite. Very large, the 'living room' had a very nice sofa and curved smart TV. Very firm bed, which was really the only knock. Views down the beach were so cool lit up at night. Very short drive from the pier but very quiet and private feeling. Loved that they rented scooters at the resort as not much is withing walking distance. I thought that was a good thing. Breakfast was very good. They had beach BBQ's which were very nice. Staff was very helpful. Beach was so quiet. The island vibe is so calm and relaxing. Loved it and hated leaving. 4 island tour picked us up on a speed boat from the water in front of our room. It's a must do.
Stayed 3 nights in Apr 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Beautiful
Great place with reasonable prices and a great location on the beach rooms! The pool needs some maintenance and the hotel has a slightly aged appearance.
Stayed 2 nights in Dec 2017
Response from Swit on Jan 12, 2018
Thank you very much for your comment. We will improve all that you mention.

8/10 Good

Tammy

Liked: Staff & service
Good for families
Staff is very helpful and the beach is across the street. Good value for families but as a solo traveller not much to do

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A gem of a resort in Koh Lanta.
Extremely helpful and friendly staff. A beautiful quiet beach.

4/10 Poor

Jan Eirik

Disliked: Cleanliness, staff & service, property conditions & facilities
bad---bad
No good--bad service

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Kind staff
Comfortable bungalows on the beach. Stayed in sea facing bungalow. A place to relax in nature.

8/10 Good

Neil, Victoria, Canada

Liked: Cleanliness, staff & service, room comfort
Good value! Great location for relaxation!
We stayed for a week and explored the island. It was a perfect vacation away from our vacation! Loved the location - just a short tuk-tuk to Saladan, but the beach was a highlight. Restaurant was okay - a bit pricey and we had to send burgers back to be further cooked. Front staff was helpful getting mopeds and arranging laundry service.

4/10 Poor

Sharron, Chiang Mai, Thailand

Liked: Cleanliness, staff & service, room comfort
May is the Wrong season here
The beach is not cleaned. Apparently the government starts cleaning it in June?????? Many restaurants and stores are closed as it is low season but there are still some good choices nearby. I think it would be a lovely place to stay at a different time of year. Check first to make sure beach is being cleaned and restaurant is open for all meals.

6/10 Okay

Sharron, Chiang Mai, Thailand

Liked: Staff & service, room comfort
Disappointing
I did hours of research and read many reviews on resorts in the Krabi area. I wanted a place on the beach, which I got, quiet, which it was and affordable, which it was. BUT the beach was covered in garbage washed in from the sea. Walking into the water you could feel it surrounding you and see it floating around you. Now I realize that, unfortunately, this wash-up can't be controlled BUT why can't the beach itself be cleaned?? It should be raked every morning by staff who, at this time of year, have little to do....My three friends and I were the only ones there most of the time. On the plus side, the staff was very pleasant and we were upgraded to a beach view bungalow for half the usual price. These seemed old but clean and comfortable with hot water sink and rain head shower. They transportation to and from the resort was very efficient. Because of low seas there was only a set menu for breakfast and we found the food at lunch to be average but pricey. The restaurant was closed for dinner but there are other very nice options nearby.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Turely relax
Best beach and services

8/10 Good

Kambiz, Bangkok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in the beach
The hotel is right on the beach. It has a great pool. Tue restaurant is good. The staff are friendly. Rooms are very basic and clean. Tv has English channels. The only draw back I'dis that I saw lots of ants and flies in the bathroom and shower but it might be because of the weather and the fact that we are right on the beach. Overall for the price is a great great hotel with great staff

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good pick for a good price
Nice hotel at one one of my favourite beaches on the whole island. Perfect for a relaxing holiday. I would however recommend renting a motor bike, since the hotel is located in a relatively quiet area, whereas the pier and the town of Saladen, where you can find lots of small shops, restaurants and good street food, are only a short drive away.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Twin Bay Beauty
A beautiful location. A great place just to be away from it all and quiet. Wonderful. Comfortable hotel, and well served. Hope to return.

8/10 Good

Royden, Singapore

Liked: Staff & service
Nice view, decent resort.
The view is absolutely gorgeous during sunrise and sunset being on the beachfront, 5 mins by bike away was tons of restaurants and bars. Room was alright, could be cleaned better, floor is sticky and bed was hard. Buy mosquito repellent first chance you get or you will be eaten by mosquitos, they have a mosquito net for the bed, but full of holes so patch it up before using. Bathroom is nothing much, water pressure is non existent, it's big enough to put a tub but no tub. Breakfast is a mix of Asian and western, not a big spread but enough.

2/10 Terrible

Too&Tong, Bangkok, Thailand

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad staff
The staff don't take care Thai guests. They only concern the foreigners. The room facilities are not in good condition and water supply is weak. Breakfast is poor.

6/10 Okay

Camilla, Roskilde

Nice area, big tidal variation
The Twin Bay was an ok stay but when I booked it a few months ago via Hotel.com it didn't state that they were going to renovate the place. The reception area was in the middle of an open area, well that's that but the restaurant was none existing. And they were hammering, and making noise from 8 in the morning until 9 in the evening. The owner is very kind and helpful and it is a beautiful area not too close to other resorts which gives it a private feeling. They have family rooms and double rooms. It's only a 2,5 km walk to Saladan. Overall ok stay but I think I would have enjoyed it more if there had been no renovation going on.

8/10 Good

Maitrayee, India

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel has an excellent location, provided you can arrange for a hired bike or some such means of transportation. The beach front bungalows which we stayed at were directly facing the beach. I could keep an eye on my kid playing on the beach while we relaxed on the easy chairs in front of our bungalow. There is no restaurant in the hotel at present which posed a problem at times. Other than that we loved our stay there.

6/10 Okay

Siti Norsa'adah

Disliked: Property conditions & facilities

8/10 Good

Cheryl, toronto

Nice spot
four nights in Twin bay Aug 2015 Twin Bay is a low budget option, near to the town but a little far to walk. There are restaurants nearby but no stores in easy walking distance -- making it hard to get by and get enough water etc. without a scooter. However scooter rental is easy and traffic calm enough to brave it. There is one swimming beach and one non-swimming. The swimming beach is a really lovely beach and would be my pick for Koh lanta, specifically the part in front of this hotel is sheltered and garbage free. We stayed in the deluxe and regular room on different nights. Hotel does need to finish restaurant construction (aug 15) so that deluxe rm isn't so noisy and to fix the mild septic smell by the regular rooms. Regular rooms were smaller but quieter with better beach access but can't open the window.

8/10 Good

Matus, Prague

Liked: Cleanliness, staff & service, room comfort
Good value location for trips around the island
Nice hotel with a long beach. the beach front bungalows are great. Close to the nearby city of Sala Dan by scooter. Breakfast OK, nothing special. Overall a recommended place on the Koh Lanta Island. Never tried the pool, internet connection is ok. Staff is pleasant and helpful. Pick up and drop-off at the pier in Sala Dan possible from hotel.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Pool for Family with Young Children
My niece really enjoy the pool by the beach. The staff are friendly and helpful. The location is quiet and have direct access to the beach.

8/10 Good

Joseph, Toronto, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beach front hotel
John and David did everything to make our stay enjoyable. The view is to die for as you swim in the infinity pool overlooking the beach and ocean. The tide comes in and out and at low tide the beach is very wide. The ocean is all sand and one can walk out a long way before it deepens. We had a satisfying breakfast and went into town for dinner at the Fat Monkey. The beach bar was always a pleasant place to spend some time. This property is good value for money.

10/10 Excellent

Jan, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
five stars
We stayed there 2 nights, originally bought 2 but then extended because we really liked it. It was low season and we felt that we are there alone at times. Excellent infinitive pool accessible 24/7 and we have it just for ourselves most of the time. Our room came with complimentary scooter hire which is handy as Kho Lanta is rather big island, public transport nonexistent and Twin Bay hotel is a bit offhand from amenities. The only drawback was breakfast - not really worth the money, apparently it is due to low season and few guests.

10/10 Excellent

Dave, upstate NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Resort with picture book views
I had a fantastic stay at Twin Bay Resort. From the moment I checked in the staff was so pleasant and attentive to me and I saw the same with other guests as they arrived. The room was spotless and cleaned daily. The grounds and pool were cleaned every morning. The restaurant staff served me well, the morning Chef at the free breakfast buffet was especially on top of his game, always smiling and making sure everyone was enjoying the food. The resort grounds are so beautiful and so peaceful. I was looking for a quiet getaway and I was not the least bit disappointed. If you want to be in the middle of the action this is not the place for you. It is a very fast taxi or scooter ride to the nearby town yet close enough to walk to as I did many times enjoying the beautiful views on the way. I must mention that John the General Manager is always on the property and walking the grounds and makes himself available to all of the guests. Years ago I myself was involved in hotel management and John is the epitome of a true professional. I myself tend to be very critical at times but I have to say I was not the least bit disappointed in my stay and I hope to return soon...........The Resort website and Facebook page set the proper expectations for those looking for a peaceful, relaxing vacation with beautiful memories whether you are a family with children, a romantic couple or a single traveler.

8/10 Good

Nish, Goa

Liked: Cleanliness, staff & service, property conditions & facilities
A quiet and peaceful location, by the beach
The best thing about Twin Bay is its location. Although it is situated right at the beach, it isn't noisy or crowded as it is about 5 - 10 minutes walking distance from a whole line of restaurants and hotels. It is literally sandwhiched between two water bodies which adds to its charm. Another plus point is that you can rent bikes from the hotel itself (at affordable rates). It was fun riding around and exploring the place. The rooms are decent and clean, nothing spectacular. Breakfast includes a whole spread, not bad at all.

8/10 Good

Dussadee, Thailand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place and good service
Very nice place near Saladan easy to find tour,resturant,local food

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

jim, phoenix az

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Stayed in one of the cottages, backyard is a sandy beach . There is a ton of great restruants and bars a short walk down the beach from this hotel. The resort was quiet and cozy. staff was very friendly and the rooms were clean. I would definitely come back

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice time
Great customer service !Great location! Very friendly staff

10/10 Excellent

Shuvam, Kolkata, INDIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A wonderful stay at a wonderful place
Have booked the room for two days. Have got an upgrade to better rooms. The ambience is nice. They serve a fantastic breakfast. The price is also reasonable. Highly recommend this hotel.

6/10 Okay

Nelly, Cambodia

Disliked: Property conditions & facilities, room comfort
Great spot on the beach, nice and quiet, friendly staff, was a lovely relaxing holiday.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities

6/10 Okay

Wendy, Canada

Liked: Cleanliness, staff & service
Small getaway on Ko Lanta
Twin Bay Resort was a very clean basic resort with no extras but the staff were very friendly and willing to spend the time to talk and visit. Breakfast came with your accommodation and it was very good.

4/10 Poor

diann, edmonton

Disliked: Cleanliness, property conditions & facilities, room comfort
This is a two star resort at best
March 6-10 Overall not a bad place however we had a bad experience with a spider in our room then a gekko and to top it off a snake the owner did not think this is a big deal we did ask to be moved and they moved us we had no issues after that Breakfast was okay I would think you could find a nicer place down the beach