Title: The Pacific Sutera Hotel - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # The Pacific Sutera Hotel Luxury Kota Kinabalu resort connected to the convention center, 5-minute walk to Sutera Harbour ![3 outdoor pools, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/1000000/490000/484300/484236/65f4f055.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property video](https://mediaim.expedia.com/video/5CE9271FE4B2397E89B94FCEB9271216/e28ec7d2-b1ef-43f8-882f-25e58ddf174c-thumbnail.jpg?impolicy=resizecrop&rw=1280) ![Restaurant](https://images.trvl-media.com/lodging/1000000/490000/484300/484236/ec26c58b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![1 bedroom, memory foam beds, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/490000/484300/484236/025e5416.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/1000000/490000/484300/484236/0a78b52a.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The Pacific Sutera Hotel blends adventure and relaxation. Guests enjoy a 27-hole golf course, marina, racquetball, and volleyball. Body Senses By Mandara offers massages and manicures for recovery. The property features in-room WiFi, a poolside bar, and an on-site grocery store. 8.4 Very good ## Popular amenities - - On private beach - Bar - Pool - Parking included - Gym ## Room options ### Check availability for these dates Tonight [Nov. 1 - Nov. 2](https://www.expedia.ca/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=484236&PinnedHotelID=484236&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=484236&PinnedHotelID=484236&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 2 - Nov. 3](https://www.expedia.ca/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=484236&PinnedHotelID=484236&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=484236&PinnedHotelID=484236&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 7 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=484236&PinnedHotelID=484236&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=484236&PinnedHotelID=484236&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 14 - Nov. 16](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=484236&PinnedHotelID=484236&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=484236&PinnedHotelID=484236&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 27 of 27 rooms ![1 bedroom, memory foam beds, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/490000/484300/484236/37570fd2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite - Sleeps 2 ![1 bedroom, memory foam beds, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/490000/484300/484236/44243d76.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room - Sleeps 2 ![1 bedroom, memory foam beds, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/490000/484300/484236/6a26ab0e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe King ### Highlights Air conditioning LCD TV Separate bedroom Memory foam bed Separate bathtub and shower Deep soaking bathtub Bathrobes Bidet - 355 sq ft - Sleeps 3 - 1 King Bed ![Deluxe Sea View King](https://images.trvl-media.com/lodging/1000000/490000/484300/484236/032c2884.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Sea View King ### Highlights Air conditioning LCD TV Separate bedroom Memory foam bed Separate bathtub and shower Deep soaking bathtub Bathrobes Bidet - 355 sq ft - Sea view - Sleeps 3 - 1 King Bed ![1 bedroom, memory foam beds, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/490000/484300/484236/a41d72c6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Pacific Junior Suite ### Highlights Separate sitting area Air conditioning Club Lounge LCD TV Memory foam bed Separate bedroom Rainfall showerhead 2 bathrooms - 807 sq ft - 1 bedroom - Golf view - Sleeps 4 - 1 King Bed OR 2 Twin Beds ![Pacific Executive Suite](https://images.trvl-media.com/lodging/1000000/490000/484300/484236/2e9efa86_edited_d385.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Pacific Executive Suite ### Highlights Separate sitting area Air conditioning Club Lounge LCD TV Memory foam bed Separate bedroom Rainfall showerhead 2 bathrooms - 1130 sq ft - 1 bedroom - Sea view - Sleeps 4 - 1 King Bed OR 2 Twin Beds ![Deluxe Twin](https://images.trvl-media.com/lodging/1000000/490000/484300/484236/e231ae82.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Twin 10.0 Exceptional 2 reviews ### Highlights Air conditioning LCD TV Separate bedroom Memory foam bed Rainfall showerhead Hair dryer Separate bathtub and shower Designer toiletries - 351 sq ft - Sleeps 3 - 2 Twin Beds ![Room amenity](https://images.trvl-media.com/lodging/1000000/490000/484300/484236/f77f229f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Sea View King ### Highlights Air conditioning LCD TV Separate bedroom Memory foam bed Separate bathtub and shower Deep soaking bathtub Bathrobes Bidet - 330 sq ft - Sea view - Sleeps 4 - 1 King Bed ![Family Room](https://images.trvl-media.com/lodging/1000000/490000/484300/484236/f01fdb3a_edited_69a9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room ### Highlights Air conditioning LCD TV Memory foam bed Separate bedroom Rainfall showerhead 2 bathrooms Bathrobes Private bathroom - 720 sq ft - 1 bedroom - Golf view - Sleeps 4 - 1 King Bed and 2 Twin Beds ![1 bedroom, memory foam beds, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/490000/484300/484236/126c9f23.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe King Room - Sleeps 2 ![1 bedroom, memory foam beds, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/490000/484300/484236/2bc1a58a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Sea View King Room - Sleeps 2 ![1 bedroom, memory foam beds, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/490000/484300/484236/03caff06.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium King Room - Sleeps 2 ![1 bedroom, memory foam beds, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/490000/484300/484236/b0940e7e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Sea View King Room - Sleeps 2 ![1 bedroom, memory foam beds, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/490000/484300/484236/c83ae89d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Suite - Sleeps 2 ![1 bedroom, memory foam beds, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/490000/484300/484236/6a26ab0e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium King ### Highlights Balcony Air conditioning LCD TV Separate bedroom Memory foam bed Separate bathtub and shower Deep soaking bathtub Bathrobes - 355 sq ft - Golf view - Sleeps 2 - 1 King Bed ![Deluxe Sea View](https://images.trvl-media.com/lodging/1000000/490000/484300/484236/cfd71328_edited_5843.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Sea View ### Highlights Air conditioning LCD TV Separate bedroom Memory foam bed Separate bathtub and shower Deep soaking bathtub Bathrobes Bidet - Sleeps 3 - 2 Twin Beds ![1 bedroom, memory foam beds, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/490000/484300/484236/60bd8d01.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Twin ### Highlights Air conditioning LCD TV Separate bedroom Memory foam bed Separate bathtub and shower Deep soaking bathtub Bathrobes Bidet - Sleeps 2 - 2 Twin Beds ![Premium Sea View Twin](https://images.trvl-media.com/lodging/1000000/490000/484300/484236/4bbf67ae.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Sea View Twin ### Highlights Air conditioning LCD TV Separate bedroom Memory foam bed Separate bathtub and shower Deep soaking bathtub Bathrobes Bidet - Sleeps 4 - 2 Twin Beds ![1 bedroom, memory foam beds, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/490000/484300/484236/4d9aa2ef.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Twin Room - Sleeps 2 ![1 bedroom, memory foam beds, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/490000/484300/484236/8c2f7685.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Sea View Twin Room - Sleeps 2 ![1 bedroom, memory foam beds, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/490000/484300/484236/aeb80216.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Twin Room - Sleeps 2 ![1 bedroom, memory foam beds, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/490000/484300/484236/fda507a3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Sea View Twin Room - Sleeps 2 ![1 bedroom, memory foam beds, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/490000/484300/484236/68f453e8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Pacific Deluxe King Room + Sutera Mantanani Deluxe Room - Sleeps 2 ![1 bedroom, memory foam beds, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/490000/484300/484236/834bff95.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Pacific Deluxe King Room + Sutera Mantanani Premium Chalet With Sea View - Sleeps 2 ![1 bedroom, memory foam beds, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/490000/484300/484236/915c90c3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Pacific Deluxe King Room With Sea View + Sutera Mantanani Deluxe Room - Sleeps 2 ![1 bedroom, memory foam beds, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/490000/484300/484236/834bff95.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Pacific Deluxe King Room With Sea View + Sutera Mantanani Premium Chalet With Sea View - Sleeps 2 ![1 bedroom, memory foam beds, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/490000/484300/484236/834bff95.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Pacific Deluxe King Room + Sutera Mantanani Premium Chalet - Sleeps 2 ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FKota-Kinabalu-Hotels-The-Pacific-Sutera-Hotel.h484236.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FKota-Kinabalu-Hotels-The-Pacific-Sutera-Hotel.h484236.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C5.96522%2C116.05803&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=zXMJWi7Ck4sw-ZDgfSx4hWzcXWY=) 1 Sutera Harbour Boulevard, Sutera Harbour, Kota Kinabalu, Sabah, 88100 #### What's nearby - Sutera Harbour - 3 min walk - 0.3 km - Imago Shopping Mall - 14 min walk - 1.2 km - Centre Point - 4 min drive - 2.9 km - Gaya Street Sunday Market - 5 min drive - 3.9 km - Jesselton Point Ferry Terminal - 5 min drive - 4.6 km #### Getting around - Tanjung Aru Station - 3 min drive - Kota Kinabalu Intl. Airport (BKI) - 12 min drive #### Restaurants - ‪Restoran Grill Fish - ‬7 min walk - ‪D' Lengkuas - ‬16 min walk - ‪Grace Point (Food Court) - ‬13 min walk - ‪Sutera Harbour Resort - ‬2 min walk - ‪Grill Fish - ‬13 min walk ## About this property ### The Pacific Sutera Hotel Luxury family-friendly resort near Sutera Harbour Located close to Imago Shopping Mall and Sabah State Mosque, The Pacific Sutera Hotel provides a golf course, a marina, and a swim-up bar. Get out on the links at this resort and enjoy amenities such as a driving range and golf lessons. Treat yourself to aromatherapy, a massage, or a facial at Body Senses By Mandara, the onsite spa. Yoga classes and fitness classes are offered at the gym; other things to do include volleyball and racquetball/squash. Stay connected with free in-room WiFi, and guests can find other amenities such as a poolside bar and a grocery/convenience store. Additional perks include: - 3 outdoor pools and a children's pool, along with a waterslide, sun loungers, and pool umbrellas - Free self parking - Buffet breakfast (surcharge), a free shopping center shuttle, and 3 indoor tennis courts - Supervised childcare (surcharge), a front-desk safe, and wedding services - Guest reviews give top marks for the helpful staff Room features All 500 rooms include comforts such as 24-hour room service and laptop-friendly workspaces, in addition to thoughtful touches like air conditioning and bathrobes. Other amenities include: - Memory foam beds and rollaway/extra beds (surcharge) - Rainfall showers, designer toiletries, and deep soaking tubs - LCD TVs with premium channels - Electric kettles, daily housekeeping, and desks ## Similar properties ![Outdoor pool, sun loungers](https://images.trvl-media.com/lodging/1000000/530000/523800/523743/a886f034.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Magellan Sutera Resort Downtown Kota Kinabalu - On private beach - Pool - Hot tub - Spa 8.4 Very good 1,001 reviews CA $162 CA $180 total includes taxes & fees Dec 2 - Dec 3 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-02&endDate=2025-12-03&selected=523743&PinnedHotelID=523743&HadPinnedHotel=true®ionId=-1&adults=2) ![2 bars/lounges, lobby lounge](https://images.trvl-media.com/lodging/1000000/10000/2400/2388/e06a8a1d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Shangri-La Tanjung Aru, Kota Kinabalu Tanjung Aru - On private beach - Pool - Spa - Kids pool 9.2 Wonderful 1,000 reviews CA $226 CA $270 total includes taxes & fees Nov 25 - 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A Member of Design Hotels Downtown Kota Kinabalu - Free WiFi - Restaurant - Air conditioning - Breakfast available 9.4 Exceptional 142 reviews CA $115 CA $127 total includes taxes & fees Nov 9 - Nov 10 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=72937055&PinnedHotelID=72937055&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/43000000/42670000/42662200/42662133/d6a5aada.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Holiday Inn Express Kota Kinabalu City Centre by IHG Downtown Kota Kinabalu - Breakfast included - Parking included - Free WiFi - Restaurant 9.4 Exceptional 208 reviews CA $63 CA $84 total includes taxes & fees Nov 16 - Nov 17 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-16&endDate=2025-11-17&selected=42662133&PinnedHotelID=42662133&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi and wired internet ### Parking and transportation - Free shopping center shuttle - Free self parking on site - Wheelchair-accessible parking and van parking available ### Food and drink - Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: MYR 80 for adults and MYR 40 for children - A poolside bar - A swim-up bar - Snack bar/deli ### Things to do - 27-hole golf course - 3 indoor tennis courts - 3 outdoor pools - 3 outdoor tennis courts - Arcade/game room - Billiards/pool table - Children's club - Children's pool - Fitness classes - Full-service spa - Golf - Golf driving range - Golf lessons - Gym - Playground - Racquetball/squash - Sauna - Tennis lessons - Volleyball - Waterslide - Yoga classes ### Family friendly - 3 outdoor pools - Arcade/game room - Babysitting (surcharge) - Children's club (surcharge) - Children's pool - Grocery/convenience store - Laundry facilities - Playground - Rollaway/extra bed (surcharge) - Snack bar/deli - Supervised activities for children (surcharge) - Waterslide ### Conveniences - 24-hour front desk - ATM - Free newspapers in lobby - Gift shop/newsstand - Grocery/convenience store - Hair salon - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Porter/bellhop - Tour and ticket assistance - Wedding services ### Business services - Business center - Conference space - Meeting rooms ### Outdoors - Beach towels - Beach umbrellas - Garden - In a state park - Marina - On a private beach - On the boardwalk/promenade - Pool loungers - Pool umbrellas - Terrace ### Full-service spa - Aromatherapy - Facials - Hot tub - Manicures/pedicures - Massage - Sauna - Spa treatment rooms ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 10 accessible parking spaces - Elevator - Grab bar near toilet - Magnifying mirror - Phone accessibility kit - Valet for wheelchair-equipped vehicles - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible business center - Wheelchair-accessible concierge desk - Wheelchair-accessible parking - Wheelchair-accessible path to elevator - Wheelchair-accessible public washroom - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant - Wheelchair-accessible van parking ### More - 1 building - 12 floors - Banquet hall - Built in 1999 - Designated smoking areas (fines apply) ## Room amenities ### Bedroom - Bedsheets provided - Memory foam mattress - Rollaway/extra bed (surcharge) ### Bathroom - Bathrobes - Bidet - Deep soaking bathtub - Designer toiletries - Hair dryer - Rainfall showerhead - Separate bathtub and shower - Slippers - Towels provided ### Entertainment - LCD TV with premium cable/satellite channels ### Food and drink - 24-hour room service - Coffee/tea maker - Electric kettle - Free bottled water - Minibar ### More - Air conditioning (climate-controlled) - Desk - Free daily newspapers - Iron/ironing board - Laptop workspace - Phone - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: midnight Late check-in subject to availability Late check-in fee for check-in between noon and 6:00 PM Minimum check-in age: 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property Guests booked in a Malaysian Residents room type must present valid ID at check-in. The property reserves the right to amend the rate if valid proof is not provided. All guests, including children, are required to present a valid government-issued ID card at check-in. Valid passport is accepted. ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome 2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for MYR 180.0 per night Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Fee for buffet breakfast: approximately MYR 80 for adults and MYR 40 for children - Late check-in fee for check-in between noon and 6:00 PM - Rollaway bed fee: MYR 180.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts major credit cards, debit cards, and cash Cashless transactions are available This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### We should mention No pets and no service animals are allowed at this property A car is not required for transportation to and from this property ### Property is also known as Hotel Pacific Sutera Pacific Sutera Pacific Sutera Hotel Pacific Sutera Hotel Kota Kinabalu Pacific Sutera Kota Kinabalu Sutera Hotel Sutera Pacific Sutera Pacific Hotel The Pacific Sutera Resort The Pacific Sutera Hotel Resort The Pacific Sutera Hotel Kota Kinabalu The Pacific Sutera Hotel Resort Kota Kinabalu ## Frequently asked questions ### Does The Pacific Sutera Hotel have a pool? > Yes, this property has 3 outdoor pools and a children's pool. ### How much does it cost to stay at The Pacific Sutera Hotel? > As of Nov 1, 2025, prices found for a 1-night stay for 2 adults at The Pacific Sutera Hotel on Nov 5, 2025 start from CA $125.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Kota-Kinabalu-Hotels-The-Pacific-Sutera-Hotel.h484236.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is The Pacific Sutera Hotel pet-friendly? > No, pets are not allowed at this property. ### How much is parking at The Pacific Sutera Hotel? > Self parking is free at this property. ### What time is check-in at The Pacific Sutera Hotel? > Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available from noon–6:00 PM for a fee. ### What time is check-out at The Pacific Sutera Hotel? > Check-out is at noon. ### Where is The Pacific Sutera Hotel located? > Located in Downtown Kota Kinabalu, this beachfront resort is on the boardwalk/promenade and within 1 mi (2 km) of Sutera Harbour, Sabah State Mosque, and Imago Shopping Mall. Anjung Samudera and Centre Point are also within 2 mi (3 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## The Pacific Sutera Hotel Reviews 8.4 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 442 8 - Good 352 6 - Okay 123 4 - Poor 48 2 - Terrible 35 ### 8.2/10 Cleanliness ### 8.2/10 Staff & service ### 8.2/10 Amenities ### 8.2/10 Property conditions & facilities ### 8.2/10 Eco-friendliness ### 10/10 Excellent #### Colby Jun 1, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Fantastic dinner and breakfast, beautiful property, super clean ##### Colby Stayed 1 night in May 2025 ### 10/10 Excellent #### Juariyah Jul 11, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Smooth check in process and beautiful place. ##### Juariyah Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### WIN Jan 23, 2023 Liked: Staff & service, amenities, property conditions & facilities Very nice place conveniently located in KK. ##### WIN Stayed 1 night in Jan 2023 ### 10/10 Excellent #### FAITH Apr 22, 2024 Liked: Cleanliness, staff & service, property conditions & facilities A resort for relaxing and chill… ##### FAITH Stayed 1 night in Mar 2024 ### 10/10 Excellent #### Hangsoo Jun 20, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Sooooo nice people are working here. Every minute I stayed here was quite impressive. Wish I could visit again Thanks! ##### Hangsoo Stayed 2 nights in Jun 2023 ### 10/10 Excellent #### Sheelagh Mar 8, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful hotel and wonderful caring staff who cannot do enough to make your stay perfect. We had a lovely room on 11th floor with sea and marina views. We dined in each evening and cannot recommend this hotel highly enough. ##### Sheelagh Stayed 14 nights in Feb 2023 ### 8/10 Good #### Kim Chong Jul 7, 2023 Liked: Cleanliness, staff & service, property conditions & facilities We enjoy the convenience of playing golf in Sutera Harbour Golf Resort. ##### Kim Chong Stayed 2 nights in Jul 2023 ### 2/10 Terrible #### David May 17, 2025 Disliked: Staff & service, amenities, property conditions & facilities Bad customer service. No proper restaurants. ##### David Stayed 2 nights in May 2025 ### 8/10 Good #### Sieds Nov 24, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We had a relaxing time, the resort is very nice and the people are helpful and friendly. Personally, we think that drinking water should be available without costs. ##### Sieds Stayed 3 nights in Nov 2023 ### 2/10 Terrible #### David May 17, 2025 Disliked: Staff & service, amenities, property conditions & facilities No proper restaurants. Bad customer service ##### David Stayed 2 nights in May 2025 ### 10/10 Excellent #### jason May 31, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Friendliness of the hotel staff especially the front desk during check in and check out. Staffs are helpful too. No complaints, but keep up the good work ##### jason Stayed 1 night in May 2024 ### 6/10 Okay #### SO YEON Jul 18, 2023 hope for more clean ##### SO YEON Stayed 4 nights in Jul 2023 ### 8/10 Good #### Verified traveller Jun 13, 2024 #### Kids friendly hotel Fast check in and out process. Beautiful views from every spot. Very nice room service. Breakfast is average because the variety of food is below expectation. Room make up service is average. They need to ventilate more the rooms and use the vacuum for the carpets. Horizons Bar is really noisy. The best of the hotel is its pool and the direct connection with Magelan hotel as you can use both facilities. Overall is nice for families with little kids. ![](https://a.travel-assets.com/ugc/hotel-reviews/FBBC649DF846F8F91B9C8569691DB30D046F10891718185680224.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/AB03CC29B54AF89F815E8E062BD2EC296E50CCFE1718185676733.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/FBFCF02F9506B52A9A07AB02C5110B08689094F01718185668280.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/05A209A9F8108ACEAE0724B28C8DAFFC952F62611718185667338.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Verified traveller Stayed 4 nights in Jun 2024 ### 10/10 Excellent #### Troy Jul 14, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Great family friendly hotel ##### Troy Stayed 8 nights in Jul 2025 ### 6/10 Okay #### Wan Masjaina Jun 3, 2025 Liked: Property conditions & facilities Nice view. Facing the ocean. The service is inconsistent, you will get a very good service one day and a very bad one the next day from hotel and on site restaurant employees. ##### Wan Masjaina Stayed 5 nights in May 2025 ### 6/10 Okay #### Wan Masjaina May 24, 2025 Liked: Cleanliness I think it is inconsistent with quality service. For example, one staff at the counter worked hard to accommodate my request to extend my stay three times. During these times, someone knocked on my door and informed me that I was supposed to check out even though the process to extend my stay had already been completed. ##### Wan Masjaina Stayed 3 nights in May 2025 ### 8/10 Good #### Verified traveller May 19, 2025 Liked: Staff & service, room comfort Disliked: Cleanliness #### 화장실 청소는 해야죠 너무 아름다운 석양을 볼수 있어요.접수시에 직원 에일리의 친절한 응대가 여행을 더욱 기분좋게 만들어 줬어요.그러나 룸 청소는 엉망이었어요.화장실 청소는 하지 않고 수건만 갈아줘서 세면대에 곰팡이와 하수구의 머리카락이 계속 있었어요. 침구류는 바꾸지 않더라도 화장실 청소는 해야죠 ##### Verified traveller Stayed 4 nights in May 2025 ### 10/10 Excellent #### CHIMIN Mar 24, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 第一次來沙巴亞庇，在太平洋絲綢飯店住了兩晚，可以說是cp值高的一個渡假好選擇。 ##### CHIMIN Stayed 2 nights in Mar 2025 ### 10/10 Excellent #### Julie Feb 3, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities very good location,friendly.and helpful staff it woulf be better can provide some instant coffee or tea bags in room daily, ij.general we enjoyef our staying. thanks ! ##### Julie Stayed 2 nights in Jan 2025 ### 4/10 Poor #### Verified traveller Dec 8, 2024 Liked: Cleanliness, room comfort Since I was accompanying my husband on a business trip, I spent a lot of time in the room. There were no English movie channels on the TV. But the Fitness centre was good. Nice place to walk around the hotel also. I had to ask the room service staff for replenishments to the coffee and tea. And the electricity kept on going off. I had to call the maintenance staff several times. The lift was open to anyone walking in. No need to flash your room key. That was very unsafe. ##### Verified traveller Stayed 3 nights in Dec 2024 ### 10/10 Excellent #### Jeevaraj Dec 8, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Excellent staff assistance ##### Jeevaraj Stayed 2 nights in Dec 2024 ### 10/10 Excellent #### Lee Nov 6, 2024 Liked: Cleanliness, amenities, property conditions & facilities 中秋節住宿當日就遇上不愉快的事,要我們找旅遊平台,由平台出一份確認郵件才能入住。 其他服務和環境是滿意的 ##### Lee Stayed 3 nights in Sep 2024 ### 10/10 Excellent #### Satoshi Oct 20, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Thank you for showing your hospitality/ ##### Satoshi Stayed 3 nights in Oct 2024 ### 10/10 Excellent #### Nam Wook Oct 8, 2024 Liked: Staff & service, property conditions & facilities, room comfort #### 좋아요 깔끔하고 괜찮아요 약간 낡은거 빼고는 괜찮아요 ##### Nam Wook Stayed 3 nights in Oct 2024 ### 8/10 Good #### francois-xavier le Aug 22, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities an incredible view and sunset on the islands. Next to marina and boats to the islands. Very generous breakfast and nice designed swimming pool. A small beach that needs to be cleaned ##### francois-xavier le Stayed 5 nights in Aug 2024 ## Expedia's Latest Trends ### Hotels > [All Inclusive Resorts and Hotels in Samaná](https://www.expedia.ca/Samana-Hotels-All-Inclusive-Hotel.0-0-d6046772-tAllInclusiveHotel.Travel-Guide-Filter-Hotels) > > [All Inclusive Resorts and Hotels in Portugal](https://www.expedia.ca/Destinations-In-Portugal-All-Inclusive-Hotel.0-0-d147-tAllInclusiveHotel.Hotel-Filter-Destinations) > > [Hotels in Calgary](https://www.expedia.ca/Calgary-Hotels.d178245.Travel-Guide-Hotels) > > [Dreams Natura Resort & Spa - All Inclusive](https://www.expedia.ca/Puerto-Morelos-Hotels-Dreams-Natura-Resort-Spa-All-Inclusive.h36776874.Hotel-Information) > > [Hotels in Namba](https://www.expedia.ca/Namba-Osaka-Hotels.0-n6050895-0.Travel-Guide-Filter-Hotels) > > [Hotels in Ellicottville](https://www.expedia.ca/Ellicottville-Hotels.d183669.Travel-Guide-Hotels) > > [Viva Dominicus Beach by Wyndham, A Trademark All Inclusive](https://www.expedia.ca/Punta-Cana-Hotels-Viva-Wyndham-Dominicus-Beach-Resort-All-Inclusive.h902167.Hotel-Information) > > [The Carlyle, A Rosewood Hotel](https://www.expedia.ca/New-York-Hotels-The-Carlyle.h40553.Hotel-Information) > > [Beach Hotel in Costa Rica](https://www.expedia.ca/Destinations-In-Costa-Rica-Beach-Hotel.0-0-d42-tBeachHotel.Hotel-Filter-Destinations) > > [Holiday Inn Fargo by IHG](https://www.expedia.ca/Fargo-Hotels-Holiday-Inn-Fargo.h15010.Hotel-Information) > > [avid hotel Detroit Warren by IHG](https://www.expedia.ca/Detroit-Hotels-Avid-Hotel-Detroit-Warren.h63061736.Hotel-Information) ### Flights > [Flights from Ottawa (YOW) to Winnipeg (YWG)](https://www.expedia.ca/lp/flights/yow/ywg/ottawa-to-winnipeg) > > [Flights from Toronto (YYZ) to Belo Horizonte (CNF)](https://www.expedia.ca/lp/flights/yyz/cnf/toronto-to-belo-horizonte) > > [Flights from Cassidy (YCD) to Cancun (CUN)](https://www.expedia.ca/lp/flights/ycd/cun/nanaimo-to-cancun) > > [Flights from Toronto (YYZ) to Ho Chi Minh City (SGN)](https://www.expedia.ca/lp/flights/yyz/sgn/toronto-to-ho-chi-minh-city) > > [Flights from Abu Dhabi (AUH) to Ahmedabad (AMD)](https://www.expedia.ca/lp/flights/auh/amd/abu-dhabi-to-ahmedabad) > > [Flights from Detroit (DTW) to Fort Myers (RSW)](https://www.expedia.ca/lp/flights/dtw/rsw/detroit-to-fort-myers) > > [Flights from Liberia (LIR) to Managua (MGA)](https://www.expedia.ca/lp/flights/lir/mga/liberia-to-managua) > > [Flights from Atlanta (ATL) to Chicago (ORD)](https://www.expedia.ca/lp/flights/atl/ord/atlanta-to-chicago) > > [Flights from Taoyuan City (TPE) to Manila (MNL)](https://www.expedia.ca/lp/flights/tpe/mnl/taipei-to-manila) > > [Flights from George Town (PEN) to Singapore (SIN)](https://www.expedia.ca/lp/flights/pen/sin/penang-to-singapore) > > [Flights from Ottawa (YOW) to Sidney (YYJ)](https://www.expedia.ca/lp/flights/yow/yyj/ottawa-to-victoria) ### Cars > [Car rentals in Sault Ste. 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