Get an overview of this hotel5-star hotel with pools, private beach, full-service spa

Popular property highlights

Free self parking
Free WiFi
On private beach
Business centre
Laundry facilities

Location

Nestled on the beach, this Downtown Kota Kinabalu hotel is within 1 mi (2 km) of Sutera Harbour and Sabah State Mosque. Plaza Wawasan and Imago Shopping Mall are also within 2 mi (3 km).

Hotel Features

Spend the day relaxing at The Pacific Sutera Hotel's private white sand beach, practicing your swing on the golf course, or pampering yourself at the full-service spa. Then enjoy a meal at one of the hotel's 2 restaurants.

Room Amenities

All 500 rooms feature thoughtful touches like bathrobes and slippers, plus free WiFi, free wired Internet, and LCD TVs with satellite channels. Other amenities available to guests include 24-hour room service, minibars, and separate bathtubs and showers.

Hotel Amenities

Hotel Amenities

Simply walk outside to smell the salt air and watch the ocean waves from the white sand beach. Summer fun is a breeze at The Pacific Sutera Hotel, where you can play a round of golf at the golf course, cool off in one of the 3 outdoor swimming pools, and enjoy a treatment at the full-service spa.

Dining is available at one of the hotel's 2 restaurants. Guests can unwind with a drink at one of the hotel's bars, which include a swim-up bar and a bar/lounge. Public areas are equipped with complimentary wired and wireless Internet access. This luxury hotel also offers a children's club, a children's pool, and outdoor tennis courts. Complimentary self parking is available on site.

  • Bar/lounge 
  • Number of outdoor pools - 3 
  • Elevator/lift 
  • Fitness facilities 
  • Children's club 
  • 24-hour front desk 
  • Poolside bar 
  • Business center 
  • Porter/bellhop 
  • Free self parking 
  • Dry cleaning/laundry service 
  • On private beach 
  • Number of meeting rooms - 10 
  • Terrace 
  • Luggage storage 
  • Hair salon 
  • ATM/banking 
  • Gift shops or newsstand 
  • Indoor tennis courts - 3 
  • Pool umbrellas 
  • Outdoor tennis courts - 3 
  • Total number of rooms - 500 
  • Number of floors - 12 
  • Number of buildings/towers - 1 
  • Golf course on site 
  • Tennis on site 
  • Full-service spa 
  • Beach umbrellas 
  • Marina on site 
  • Swim-up bar 
  • Conference space 
  • Billiards or pool table 
  • Spa treatment room(s) 
  • Year Built 1999 
  • Tours/ticket assistance 
  • Meeting rooms 10 
  • Free WiFi 
  • Pool sun loungers 
  • Babysitting or childcare (surcharge) 
  • Free wired Internet 
  • Children's club (surcharge) 
  • Supervised childcare/activities (surcharge) 
  • Children's pool 
  • Free area shuttle 
  • Spa services on site 
  • Breakfast available (surcharge) 
  • Number of restaurants - 2 
  • Laundry facilities 
  • Beach towels 
  • Arcade/game room 
  • Wedding services 
  • Garden 
  • Free newspapers in lobby 

Family Friendly Amenities

  • Family Hotel  
  • On private beach  
  • Outdoor pools  
  • Children's pool  
  • Free Wi-Fi  
  • Outdoor tennis courts  
  • Indoor tennis courts  
  • Area shuttle (complimentary)  
  • Laundry facilities  
  • Babysitting or childcare (surcharge)  
  • Arcade/game room  
  • Cribs/infant beds (complimentary)  

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Room Amenities

  • Free bottled water 
  • Free wired Internet 
  • LCD TV 
  • Free newspaper 
  • Minibar 
  • Premium TV channels 
  • Air conditioning 
  • In-room climate control (air conditioning) 
  • Phone 
  • Coffee/tea maker 
  • Daily housekeeping 
  • Designer toiletries 
  • Private bathroom 
  • Bathrobes 
  • Free toiletries 
  • Slippers 
  • Separate bathtub and shower 
  • Iron/ironing board 
  • In-room safe 
  • Desk 
  • Satellite TV service 
  • Free WiFi 
  • Room service (24 hours) 
  • Free cribs/infant beds 
  • Rollaway/extra beds (surcharge) 

Where to Eat

Silk Garden - Overlooking the garden, this restaurant specializes in Chinese cuisine and serves lunch and dinner.

Cafe Boleh - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). Open 24 hours.

24-hour room service is available.

Nearby Things to Do

Guests can play rounds at the 27-hole golf course and enjoy other recreation facilities including a private beach, outdoor tennis courts, and indoor tennis courts. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golf driving range on site 
  • Golf lessons on site 
  • Golfing on site 
  • Snorkeling nearby 
  • Scuba diving nearby 

Spa Services

Body Senses By Mandara has massage/treatment rooms. Services include massages, facials, and manicures and pedicures. The spa is equipped with a sauna and a spa tub. A variety of treatment therapies are provided, including aromatherapy.

  • Sauna in spa 
  • Spa tub in spa 
  • Manicures and pedicures 
  • Facial treatments 
  • Aromatherapy treatments 
  • Massages 

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • In-room accessibility 

Hotel Policies

Check-in

Check-in time starts at 2 PM

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MYR 165.0 per day.
  • Free cribs (infant beds)!

Pets

  • No pets or service animals allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
No pets or service animals allowed

Fees

You'll be asked to pay the following charges at the property:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Breakfast fee: MYR 55++ per person (approximately)
  • Rollaway bed fee: MYR 165.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Hotel Pacific Sutera
  • Pacific Sutera
  • Pacific Sutera Hotel
  • Pacific Sutera Hotel Kota Kinabalu
  • Pacific Sutera Kota Kinabalu
  • Sutera Hotel
  • Sutera Pacific
  • Sutera Pacific Hotel

We should mention

No pets and no service animals are allowed at this property.


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