Title: Sutera Sanctuary Lodges at Poring Hot Springs - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Sutera Sanctuary Lodges at Poring Hot Springs Guesthouse in Ranau with an outdoor pool and a restaurant ## Photo gallery for Sutera Sanctuary Lodges at Poring Hot Springs ![Hot springs - Sutera Sanctuary Lodges at Poring Hot Springs (Ranau)](https://images.trvl-media.com/lodging/5000000/4330000/4326100/4326031/00fda88d.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Palm Villa - Sutera Sanctuary Lodges at Poring Hot Springs (Ranau)](https://images.trvl-media.com/lodging/5000000/4330000/4326100/4326031/4d91df5e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property - evening/night - Sutera Sanctuary Lodges at Poring Hot Springs (Ranau)](https://images.trvl-media.com/lodging/5000000/4330000/4326100/4326031/4bc3417a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Palm Villa | View from room - Sutera Sanctuary Lodges at Poring Hot Springs (Ranau)](https://images.trvl-media.com/lodging/5000000/4330000/4326100/4326031/6c76f9f5.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Outdoor pool - Sutera Sanctuary Lodges at Poring Hot Springs (Ranau)](https://images.trvl-media.com/lodging/5000000/4330000/4326100/4326031/45590830.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Sutera Sanctuary Lodges at Poring Hot Springs provides a peaceful mountain escape where visitors can relax in therapeutic hot springs after a day of hiking. The property features adult and children's swimming pools, plus a garden setting and bar for evening unwinding. ## Reviews 8.8 Excellent ## Popular amenities - Bar - Room service - Pool - Housekeeping - Air conditioning - Restaurant ## Room options ### Check availability for these dates Tonight [Dec. 8 - Dec. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-12-08&endDate=2025-12-09&selected=4326031&PinnedHotelID=4326031&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-08&endDate=2025-12-09&selected=4326031&PinnedHotelID=4326031&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec. 9 - Dec. 10](https://www.expedia.ca/Hotel-Search?startDate=2025-12-09&endDate=2025-12-10&selected=4326031&PinnedHotelID=4326031&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-09&endDate=2025-12-10&selected=4326031&PinnedHotelID=4326031&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec. 12 - Dec. 14](https://www.expedia.ca/Hotel-Search?startDate=2025-12-12&endDate=2025-12-14&selected=4326031&PinnedHotelID=4326031&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-12&endDate=2025-12-14&selected=4326031&PinnedHotelID=4326031&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec. 19 - Dec. 21](https://www.expedia.ca/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=4326031&PinnedHotelID=4326031&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=4326031&PinnedHotelID=4326031&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 14 of 14 rooms ### View all photos for River Lodge ![River Lodge | Garden view](https://images.trvl-media.com/lodging/5000000/4330000/4326100/4326031/a2a29b04.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### River Lodge ### Highlights Air conditioning Flat-screen TV Ceiling fan 2 bedrooms Hair dryer Rainfall showerhead 2 bathrooms Bidet - 1620 sq ft - 2 bedrooms - Sleeps 4 - 1 King Bed and 2 Twin Beds ### View all photos for Jungle Lodge ![Jungle Lodge | Garden view](https://images.trvl-media.com/lodging/5000000/4330000/4326100/4326031/8e7ee699.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Jungle Lodge ### Highlights Air conditioning Flat-screen TV Ceiling fan Separate bedroom Bidet Rainfall showerhead Bathrobes Hair dryer - 1442 sq ft - 1 bedroom - River view - Sleeps 2 - 1 King Bed ### View all photos for Palm Villa ![Palm Villa](https://images.trvl-media.com/lodging/5000000/4330000/4326100/4326031/30576279.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Palm Villa ### Highlights Air conditioning Flat-screen TV Ceiling fan 3 bedrooms Hair dryer Rainfall showerhead 3 bathrooms Bidet - 2080 sq ft - 3 bedrooms - Sleeps 6 - 1 King Bed, 1 Queen Bed and 2 Twin Beds ### View all photos for Kelicap Twin Share ![Kelicap Twin Share | View from room](https://images.trvl-media.com/lodging/5000000/4330000/4326100/4326031/d46b85e9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Kelicap Twin Share ### Highlights Air conditioning Flat-screen TV Ceiling fan Rainfall showerhead Bidet Hair dryer Electric kettle Daily housekeeping - 100 sq ft - Sleeps 2 - 2 Twin Beds ### View all photos for Serindit Hostel with 1 Bunk Bed ![Iron/ironing board, bed sheets](https://images.trvl-media.com/lodging/5000000/4330000/4326100/4326031/e5a41eee.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Serindit Hostel with 1 Bunk Bed ### Highlights Air conditioning Flat-screen TV Ceiling fan Rainfall showerhead Daily housekeeping Living room - 194 sq ft - Sleeps 2 - 1 Twin Bunk Bed ### View all photos for Serindit Hostel with 2 Bunk Beds ![Serindit Hostel with 2 Bunk Beds](https://images.trvl-media.com/lodging/5000000/4330000/4326100/4326031/e9e76d35.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Serindit Hostel with 2 Bunk Beds ### Highlights Air conditioning Flat-screen TV Ceiling fan Rainfall showerhead Daily housekeeping Living room - 205 sq ft - Sleeps 4 - 2 Twin Bunk Beds ### View all photos for Palm Villa ![Iron/ironing board, bed sheets](https://images.trvl-media.com/lodging/5000000/4330000/4326100/4326031/7e6d2ec2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Palm Villa - Sleeps 6 ### View all photos for River Lodge ![Iron/ironing board, bed sheets](https://images.trvl-media.com/lodging/5000000/4330000/4326100/4326031/f8942e95.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### River Lodge - Sleeps 4 ### View all photos for Serindit Hostel Room with Two Bunk Beds ![Iron/ironing board, bed sheets](https://images.trvl-media.com/lodging/5000000/4330000/4326100/4326031/eae05651.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Serindit Hostel Room with Two Bunk Beds - Sleeps 4 ### View all photos for Serindit Hostel Room with One Bunk Bed ![Lobby](https://images.trvl-media.com/lodging/5000000/4330000/4326100/4326031/5021ca24.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Serindit Hostel Room with One Bunk Bed - Sleeps 2 ### View all photos for Seraya Suite ![Seraya Suite](https://images.trvl-media.com/lodging/5000000/4330000/4326100/4326031/b0e7842d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Seraya Suite ### Highlights Air conditioning Flat-screen TV Ceiling fan Bidet Rainfall showerhead Bathrobes Hair dryer Daily housekeeping - 840 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Seraya Suite ![Iron/ironing board, bed sheets](https://images.trvl-media.com/lodging/5000000/4330000/4326100/4326031/00cf225b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Seraya Suite - Sleeps 2 ### View all photos for Kelicap Twin Share ![Iron/ironing board, bed sheets](https://images.trvl-media.com/lodging/5000000/4330000/4326100/4326031/3d847c2e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Kelicap Twin Share - Sleeps 2 ### View all photos for Jungle Lodge ![Iron/ironing board, bed sheets](https://images.trvl-media.com/lodging/5000000/4330000/4326100/4326031/d2d1db4a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Jungle Lodge - Sleeps 2 ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FKota-Kinabalu-Hotels-Sutera-Sanctuary-Lodges-At-Poring-Hot-Springs.h4326031.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FKota-Kinabalu-Hotels-Sutera-Sanctuary-Lodges-At-Poring-Hot-Springs.h4326031.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C5.95075%2C116.66744&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=NtUqcAlW54Fe1hlJ3o4PU-eGuj8=) Poring Hot Spring, Ranau, Sabah, 89300 #### What's nearby - Arnab Village \- 7 min drive \- 5.9 km - Last POW Camp Memorial \- 7 min drive \- 7.1 km - Kokob Rafflesia Conservation Garden \- 9 min drive \- 8.1 km - Kundasang War Memorial \- 15 min drive \- 15.9 km - Sosodikon Hill Kundasang \- 15 min drive \- 15.2 km #### Getting around - Kota Kinabalu Intl. Airport (BKI) - 146 min drive #### Restaurants - ‪Warung Abang Haji - ‬1 min walk - ‪Ipoh Moi Hakka - ‬4 min walk - ‪Onn Kee Bah Kut Teh 安记肉骨茶 - ‬4 min walk - ‪Lam Hong Restoran - ‬5 min walk - ‪Gerai Ai Wong 矮王小食 - ‬4 min walk ## About this property ### Sutera Sanctuary Lodges at Poring Hot Springs Guesthouse in the mountains Take advantage of a garden, a bar, and a restaurant at Sutera Sanctuary Lodges at Poring Hot Springs. You'll also enjoy the following perks during your stay: - An outdoor pool and a children's pool - Hot springs on site, a gift shop, and smoke-free premises Room features All guestrooms at Sutera Sanctuary Lodges at Poring Hot Springs include comforts such as air conditioning. Other conveniences in all rooms include: - 20-inch flat-screen TVs with satellite channels - Ceiling fans and daily housekeeping ## Similar properties ![Breakfast, lunch and dinner served](https://images.trvl-media.com/lodging/5000000/4330000/4325300/4325239/1601c878.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sutera Sanctuary Lodges at Kinabalu Park Ranau - Restaurant - Breakfast available - Parking available - Business services 8.4 Very good 102 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-22&endDate=2025-12-23&selected=4325239&PinnedHotelID=4325239&HadPinnedHotel=true®ionId=-1&adults=2) ![Standard Double Room, 1 Queen Bed, Mountain View | View from room](https://images.trvl-media.com/lodging/9000000/8430000/8421000/8420903/3f04938e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Mile 36 Lodge Ranau - Parking included - Free WiFi - Restaurant - Laundry 7.2 Good 145 reviews CA $25 CA $33 total includes taxes & fees Dec 9 - Dec 10 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-09&endDate=2025-12-10&selected=8420903&PinnedHotelID=8420903&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/14000000/13430000/13426800/13426749/88aeb227.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### J Residence Ranau - Parking included - Free WiFi - Room service - Housekeeping 7.6 Good 99 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-22&endDate=2025-12-23&selected=13426749&PinnedHotelID=13426749&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/29000000/28930000/28921300/28921298/371c3b8d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Mesilau Mountain Retreats Ranau - Kitchen - Parking included - Laundry - Outdoor space 7.6 Good 13 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-22&endDate=2025-12-23&selected=28921298&PinnedHotelID=28921298&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/112000000/111780000/111772200/111772123/8c2128cd.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Pampines Villa Kundasang - Parking included - Free WiFi - Laundry - Kitchen [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-22&endDate=2025-12-23&selected=111772123&PinnedHotelID=111772123&HadPinnedHotel=true®ionId=-1&adults=2) ![Deluxe Room, Balcony | Balcony](https://images.trvl-media.com/lodging/10000000/9990000/9988800/9988722/93abc222.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ayana Holiday Resort Ranau - Parking included - Free WiFi - Room service - Housekeeping 7.4 Good 88 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-22&endDate=2025-12-23&selected=9988722&PinnedHotelID=9988722&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/69000000/68340000/68336800/68336711/06f19ba5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel O Pogimpaan Homestay Ranau - Free WiFi - Air conditioning - Housekeeping - Grocery/convenience store 9.4 Exceptional 3 reviews CA $17 CA $23 total includes taxes & fees Dec 10 - Dec 11 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-10&endDate=2025-12-11&selected=68336711&PinnedHotelID=68336711&HadPinnedHotel=true®ionId=-1&adults=2) ![Family Quadruple Room, Multiple Beds, Mountain View | Balcony view](https://images.trvl-media.com/lodging/25000000/24190000/24182400/24182368/e1ba12d8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Wind Valley Farmstay Ranau - Parking included - Free WiFi - Breakfast available - Room service 7.8 Good 26 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-22&endDate=2025-12-23&selected=24182368&PinnedHotelID=24182368&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/10000000/9670000/9661200/9661113/b4e522b1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Kinabalu Pine Resorts Ranau - Parking included - Free WiFi - Restaurant - Business services 8.2 Very good 157 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-22&endDate=2025-12-23&selected=9661113&PinnedHotelID=9661113&HadPinnedHotel=true®ionId=-1&adults=2) ![Property grounds](https://images.trvl-media.com/lodging/110000000/109920000/109918200/109918181/50dec0a7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Fairy Garden Resort Kundasang Kundasang - Parking included [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-22&endDate=2025-12-23&selected=109918181&PinnedHotelID=109918181&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Parking and transportation - No onsite parking available ### Food and drink - A bar/lounge - A restaurant ### Restaurants on site - Rainforest Restaurant ### Things to do - Children's pool - Hiking/biking trails - Hot springs - Outdoor pool ### Family friendly - Children's pool - Living room - Outdoor pool ### Conveniences - Gift shop/newsstand - Limited-hour front desk ### Guest services - Housekeeping (daily) ### Outdoors - Garden - In the mountains - Picnic area ### Spa - Hot springs ### Accessibility - No elevator ### More - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Rainfall showerhead - Shower - Slippers - Towels provided ### Entertainment - 20-inch flat-screen TV with cable/satellite channels ### Food and drink - Limited room service ### More - Air conditioning - Ceiling fan - Iron/ironing board on request - Living room ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: 10:00 PM ### Check-out Check-out before noon ### Special check-in instructions The front desk is open daily from 7:00 AM - 10:00 PM Front desk staffed during limited hours Information provided by the property may be translated using automated translation tools ### Access methods Front desk (limited hours) ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention This property does not have elevators Construction is underway at a neighboring building and there may be noise disturbance from the construction work Children under 4 years old are not allowed in the swimming pool without adult supervision ### Property is also known as Hot Poring Hot Spring Poring Poring Hot Sutera Sanctuary Lodges Poring Hot Springs Ranau Poring Hot Spring House Ranau Poring Hot Spring Ranau Poring Spring Sutera Sanctuary Lodges Poring Hot Springs Sutera Sanctuary Poring Hot Springs Ranau Sutera Sanctuary Poring Hot Springs Sutera ctuary Poring Hot Spri Sutera Sanctuary Lodges at Poring Hot Springs Ranau Sutera Sanctuary Lodges at Poring Hot Springs Guesthouse Sutera Sanctuary Lodges at Poring Hot Springs Guesthouse Ranau ## Frequently asked questions ### Does Sutera Sanctuary Lodges at Poring Hot Springs have a pool? ### Is Sutera Sanctuary Lodges at Poring Hot Springs pet-friendly? ### How much is parking? ### What time is check-in at Sutera Sanctuary Lodges at Poring Hot Springs? ### What time is check-out at Sutera Sanctuary Lodges at Poring Hot Springs? ### Where is Sutera Sanctuary Lodges at Poring Hot Springs located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Sutera Sanctuary Lodges at Poring Hot Springs Reviews 8.8 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.0 Cleanliness ### 8.0 Location ### 8.8 Staff & service ### 9.0 Eco-friendliness ### 8.4 Property conditions & facilities 10 - Excellent 38 8 - Good 14 6 - Okay 8 4 - Poor 1 2 - Terrible 2 ## Reviews ### 10/10 Excellent #### Noranah May 26, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### simply awesome comfortable and beautiful room. very close to stream and nature. excellent breakfast ! ![](https://a.travel-assets.com/ugc/hotel-reviews/47C61E455A50FE37B0D94E1995C9AE97AD2AE9A61716720743998.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/CC5F90558ADD6070ADDB94793E6502E14C0EC38E1716720743191.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/FAA59B57E6BABBED0294EC8D98EC0C7E9D030C411716720743847.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/7DEF327D18ACFD612CF492D127265304A81E7C631716720743633.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Noranah Stayed 1 night in May 2024 ### 8/10 Good #### Helle Sylvest Mar 21, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Not Hot Springs - COLD Springs Very nice place. Close to view and waterfall. Nice rooms. Very nice restaurant exelent breakfast. The 'Hot Springs' are not wathwe expected. Very coldbut refreshing. Only a part of the area has acces included your stay, witch is okay. ##### Helle Sylvest Stayed 1 night in Feb 2025 ### 8/10 Good #### M Sep 7, 2025 Liked: Cleanliness, property conditions & facilities, room comfort accueil moyen ##### M Stayed 1 night in Aug 2025 ### 8/10 Good #### Hirohiko Jan 8, 2025 Liked: Staff & service, property conditions & facilities 静かな環境で温泉もすぐ近くにあり便利でした。部屋に蚊や小さな虫がたくさん入っていましたが、山の中なので、ある程度はやむを得ないと思います。 ##### Hirohiko Stayed 1 night in Jan 2025 ### 10/10 Excellent #### hyejung Feb 15, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 자연속의 휴식 실히 좋네요 한번 온천욕으로 얼굴이 부드러워 졌어요 코타키나발루 와서 계속 햇볕에 노출 되서 피부가 건조하고 거칠거칠했었는데..! 그리고 직원들도 다 너무 친절하네요! 아침에 일어나서 문 열고 나오면 공기랑 뷰가 진짜 너무 좋습니다 ![](https://a.travel-assets.com/ugc/hotel-reviews/5AF845385A8209EFDDA39695B24305FB9382BA631581777510378.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/EF4A9F21B8F9E6C2F23B980F61452622CA7EC7671581777512376.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/6903843BCB9A7CF771C44A53AC53D10BA30076061581777517974.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/17E2C3B2B09C7DD9CB046ACBF2796A061F9398C81581777522368.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### hyejung Stayed 2 nights in Feb 2020 ### 10/10 Excellent #### Man Hei Feb 1, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Cosy and spacious chalet Absolutely amazing!! We stayed in river lodge and everything is perfectly fine as photo shown on the apps. The large spacious glass dining area are so remarkable! The eco-friendly and tropical forest surrounding is really good for travellers who look for wellness and quietness. Inside the park provides you easy trail to waterfall and hanging wooden bridge so you don’t need to plan so much. I will definitely stay in river lodge again among all the other chalets choices ![](https://a.travel-assets.com/ugc/hotel-reviews/19153E6197E4E64DC2EE6143497F0F2AD7BD1C201580569887519.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/09FF01F973711CED43D6D770A19FC0F7A6BFA81F1580569884580.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/2A95D0DCC6B5484EABA10468E4FA3FA175049DCE1580569894986.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/9F2546938CBE782646F24CD82430DEB295A1EB741580569886675.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Man Hei Stayed 1 night in Jan 2020 ### 6/10 Okay #### Francis J Jan 31, 2020 Liked: Cleanliness, room comfort #### Nice accommodation; restaurant disappointing. We stayed for 3 nights recently. We were very happy with the room (though it was extremely close to the entrance to the park, so noisy). The restaurant was a let-down - many of the menu items were unavailable, and the cleanliness of the plates, cutlery and tables left a lot to be desired. Considering the prices in the restaurant, this was a real disappointment. n option worth considering is to eat in one of the many local restaurants just outside the gates. ##### Francis J Stayed 3 nights in Jan 2020 ### 4/10 Poor #### Verified traveller Dec 22, 2019 Disliked: Room comfort #### Room not fullfill as per request Online confirm bed type provide in bunk bed but end up with 2 single bed. Then the hotel personnel tell you their system did not know about the bunk bed requirements. I was, huh??? It’s hotel.com problem that what show was not able to communicate to hotel operators??? And, the room illustration please reflect the truth. The photo is MISLEADING! The room and bed look spacious and ok but in actual, it’s quite limited space. Pls be remember that the hotel location vs the price, it shld have being a spacious one with this kind of price. ##### Verified traveller Stayed 1 night in Dec 2019 ### 8/10 Good #### Laura Dec 22, 2019 Liked: Cleanliness, staff & service, property conditions & facilities Wifi didn’t work. You could only send some whatsapp messages but you couldn’t open any websites. ##### Laura Stayed 2 nights in Dec 2019 ### 10/10 Excellent #### Verified traveller Oct 25, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The price is reasonable, the Palm Villas are amazing. The staff were very helpful and efficient. The location at Poring Hot springs is absolutely spectacular ##### Verified traveller Stayed 1 night in Oct 2019 ### 10/10 Excellent #### KAM YEE Oct 13, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 非常好，非常難忘！ 很令人喜歡的酒店，員工非常友好，update 了房間(河流小屋), 令我不用搬來搬去，因同一個apps book 吾到同一型號，評價說早餐不是那麼好，太多昆虫，效外怎會無？但可接受，味道亦不差，有6款選擇！15馬幣温泉，3馬幣泳池，總括去蘭腦再去會遊閒幾天！ ##### KAM YEE Stayed 1 night in Oct 2019 ### 6/10 Okay #### Verified traveller Jun 19, 2019 Disliked: Amenities, property conditions & facilities Sufficient if slightly underwhelming for a stay within Poring Hot Spring & Nature Reserve ##### Verified traveller Stayed 2 nights in May 2019 ### 10/10 Excellent #### Verified traveller Jun 13, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The room is nice and near the hot spring ##### Verified traveller Stayed 1 night in Jun 2019 ### 10/10 Excellent #### Ievgen May 14, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good choice for Poring Hot Springs Clean and fresh hotel located right inside Poring Hot Springs National Park - you have to buy entrance ticket to access the hotel by car. Quiet at night. The staff was polite and helpful. There is a hole under the front door which a bit scared us at the check-in, however we had absolutely no issues with mosquitoes at night. Wi-Fi was only working at the lobby, no Wi-Fi in the room. Breakfast was nice. There are several places to eat in the village additionally to the resort's restaurant. ##### Ievgen Stayed 1 night in May 2019 ### 10/10 Excellent #### Poh Choo Feb 13, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Fantastic n clean hotspring Rt next to the hotspring wh is ideal for us. We were always the 1st 2 as we walk there at 7am; soak for an hr b4 gg for our set bf wh is gd. Redtaurabt meals gd also. We actually booked for 1n. Extended 2nd N. Wish we could do 3rd nite. Abt the best part of our holiday here. ##### Poh Choo Stayed 1 night in Feb 2019 ### 10/10 Excellent #### Saleh Dec 30, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excellent for family It was a wonderful experience for our family. The service was great & breakfast was nice too. The villa is of good size & very welcoming. Thank you for giving us a memorable stay! ##### Saleh Stayed 2 nights in Dec 2018 ### 10/10 Excellent #### Mohd Hirman Dec 14, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Luxurious stay, feel like stay at home I stayed here at Palm Villa with family for two nights. After read review from guest reviewed, we decided to book this resort. My first impression were right same like others. Since we arrived late, we were directed to the villa. Check in process done in the room very smooth and quick. Resort location just beside the one of main attraction, Poring Hot Spring. We spend half day here but cannot fully explore the area. The villa is very huge. Feel like staying at home. It also clean and well maintain. Breakfast service provided at Rain Forest restaurant. I recommend you to try their Nasi Lemak. I had asked the resort to prepare a room decoration for our wedding anniversary and to surprise my wife. The resort staff Sue, Siandim, Saleha and Sahidah had done very good job. Thanks a lot for making our memorable day. Overall, even it a little bit pricey, you will not regret it. The facilties, service and cleanliness is tip top. ##### Mohd Hirman Stayed 2 nights in Dec 2018 ### 10/10 Excellent #### Sue.L, Malaysia Nov 22, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort We booked Palm Villa for our stay. The room was so nice, clean and comfortable.Basic kitchen. Maintenance team very efficient when we called for bathroom lighting was spoilt. We order room services for our dinner, food taste good and enjoy the meal. Breakfast is great too. Warm welcome and helpful from the friendly staff. ##### Sue.L Stayed 1 night in Nov 2018 ### 10/10 Excellent #### Verified traveller Oct 10, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### stay excellent. thanks ##### Verified traveller Stayed 1 night in Sep 2018 ### 10/10 Excellent #### Christian, TOULON Aug 3, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Vraiment tres bon rapport qualite-prix. Très bon accueil dans cet hôtel. Les petits chalets sont vraiment très propres et en très bon état. Nous avions réservé deux chalets pour deux couples de la même famille, nous avons eu des chalets mitoyens, c'était vraiment super. seul deux petits points sont a améliorer, il manque un petit frigo et une connexion internet dans les chambres. ##### Christian Stayed 1 night in Jul 2018 ### 10/10 Excellent #### Brenda Aug 1, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Prima Appartement was heel mooi en ligging hotel ook.de baden vielen wel wat tegen. Service prima en eten ook. ##### Brenda Stayed 1 night in Jul 2018 ### 10/10 Excellent #### lynn, singapore Jan 13, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Amazing stay! Highly highly recommend. Excellent location - close to two waterfalls and an amazing 3.4km trail to a huge waterfall. Beware leeches on the trail! Other than that it was breathtaking. The hot springs are literally right next to the rooms. There are many local eateries just right outside the property which makes things easy. Sabah tea plantation is less than half an hour away as well. We stayed at the palm Villa and it is truly beautiful. It is situated atop a hill right by the jungle. The rooms are beautifully designed. You get three bedrooms with queen/King beds, 3 showers and one extra non shower bathroom. The kitchen is basic. Don't expect enough utensils and associated items for cooking. Rooms are very clean, atmosphere of the place is tranquil and serene. Do not expect wifi here! Only wifi available is in the main concierge. Staff are friendly throughout our stay and very accommodating. The in house restaurant is basic, serves regular Western and asian style breakfast and dinner. Highly recommend the palm Villa for bigger families. Wonderful holiday and time spent here. ##### lynn Stayed 1 night in Jan 2018 ### 10/10 Excellent #### See Kiang Oct 10, 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Wonderful experience Amazing! Wonderful place and people! ##### See Kiang Stayed 1 night in Sep 2017 ### 10/10 Excellent #### Elisabeth, United Kingdom Sep 12, 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Relaxing stay Stayed in Jungle Lodge which was luxurious. Everything was great and staff was helpful. Restaurant food was good. The big negative was the lack of wifi connection needed for travel arrangements. It is also not was to get to transport-wise, but worth the effort of doing so. ##### Elisabeth ### 10/10 Excellent #### won, 대한민국 안양 Sep 3, 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 멀리찿아간 폴링온천앞 조용한 숙소 당일 핸드폰 어플로 예약하고 2시간 넘게 달려간 폴링온천 앞숙소 예약상황이 카운터에 미 통보되었단다 와이파이가 안돼 에약상황을 핸드폰으로 못 보여주고 느린 카운터 인터넷으로 겨우 확인되어 방으로 갔는데 에상보다 넓은 방 넓은 목욕탕 ! 관찮은 곳에서 묵었다고 생각이든다 조식포함인데 아침은 온천부근 레스토랑 가격에 관계없이 1개음식을 주문하면 된다 키나발루 슾속에 어울리는 숙소다 ##### won ## Expedia's Latest Trends ### Hotels > [Hotels in Grande Prairie](https://www.expedia.ca/Grande-Prairie-Hotels.d6139550.Travel-Guide-Hotels) > > [Hotels in Old Town Takayama](https://www.expedia.ca/Old-Town-Takayama-Takayama-Hotels.0-n553248635810424030-0.Travel-Guide-Filter-Hotels) > > [Hotels in Tofino](https://www.expedia.ca/Tofino-Hotels.d6094955.Travel-Guide-Hotels) > > [B&B Lethbridge](https://www.expedia.ca/Lethbridge-Bed-And-Breakfast.d6139556-aaBedAndBreakfast.Travel-Guide-Accommodation) > > [All Inclusive Resorts and Hotels in Costa Rica](https://www.expedia.ca/Destinations-In-Costa-Rica-All-Inclusive-Hotel.0-0-d42-tAllInclusiveHotel.Hotel-Filter-Destinations) > > [Cheap Hotels in Las Vegas](https://www.expedia.ca/Las-Vegas-Hotels-Cheap-Hotels.0-0-d178276-tCheapHotels.Travel-Guide-Filter-Hotels) ### Flights > [Flights from Abbotsford (YXX) to Edmonton (YEG)](https://www.expedia.ca/lp/flights/yxx/yeg/abbotsford-to-edmonton) > > [Flights from Toronto (YYZ) to Istanbul (IST)](https://www.expedia.ca/lp/flights/yyz/ist/toronto-to-istanbul) > > [Flights from Montreal (YUL) to Cairo (CAI)](https://www.expedia.ca/lp/flights/yul/cai/montreal-to-cairo) > > [Flights from Vancouver (YVR) to Newark (EWR)](https://www.expedia.ca/lp/flights/yvr/ewr/vancouver-to-newark-liberty-intl-airport) > > [Flights from Toronto (YYZ) to Calgary (YYC)](https://www.expedia.ca/lp/flights/yyz/yyc/toronto-to-calgary) > > [Flights from Edmonton (YEG) to Comox (YQQ)](https://www.expedia.ca/lp/flights/yeg/yqq/edmonton-to-comox) > > [Flights from Dieppe (YQM) to Montreal (YUL)](https://www.expedia.ca/lp/flights/yqm/yul/moncton-to-montreal) > > [Flights from Detroit (DTW) to Santa María Huatulco (HUX)](https://www.expedia.ca/lp/flights/dtw/hux/detroit-to-huatulco) > > [Flights from Detroit (DTW) to Nashville (BNA)](https://www.expedia.ca/lp/flights/dtw/bna/detroit-to-nashville) ### Cars > [Car rentals near Waikiki Beach Walk](https://www.expedia.ca/Car-Rentals-In-Waikiki-Beach-Walk.d6167947.Car-Rental-Guide) ### Cruise ### Activities > [Things to do in Vernon](https://www.expedia.ca/Things-To-Do-In-Vernon.d10619.Travel-Guide-Activities) ### Packages > [Athabasca Falls](https://www.expedia.ca/Athabasca-Falls-Alberta.d6072355.Vacation-Attraction) > > [Walden Galleria Mall](https://www.expedia.ca/Walden-Galleria-Mall-Buffalo.d6129205.Vacation-Attraction) > > [Adele Vacations](https://www.expedia.ca/Adele.d3000378071.Destination-Travel-Guides) ### General