Title: Mercure Kota Kinabalu City Centre (Hotel) - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Mercure Kota Kinabalu City Centre Travelers can enjoy stylish drinks and delicious meals at this downtown retreat, perfect for recharging before another day of city exploration ## Photo gallery for Mercure Kota Kinabalu City Centre ![Indoor pool, outdoor pool - Mercure Kota Kinabalu City Centre (Kota Kinabalu)](https://images.trvl-media.com/lodging/13000000/12800000/12794300/12794298/df86c4c9.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Minibar, in-room safe, desk, iron/ironing board - Mercure Kota Kinabalu City Centre (Kota Kinabalu)](https://images.trvl-media.com/lodging/13000000/12800000/12794300/12794298/818bcb25.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Gym - Mercure Kota Kinabalu City Centre (Kota Kinabalu)](https://images.trvl-media.com/lodging/13000000/12800000/12794300/12794298/5ac96eb2.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property - Mercure Kota Kinabalu City Centre (Kota Kinabalu)](https://images.trvl-media.com/lodging/13000000/12800000/12794300/12794298/a339d45d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior - Mercure Kota Kinabalu City Centre (Kota Kinabalu)](https://images.trvl-media.com/lodging/13000000/12800000/12794300/12794298/9d6f89bb.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located in the heart of Downtown Kota Kinabalu, the Mercure Kota Kinabalu City Centre provides a vibrant urban retreat. Visitors can unwind at either of two bars or enjoy Italian cuisine at one of the two on-site restaurants after a day of sightseeing. ## Reviews 8.0 Very good ## Popular amenities - Pool - Free WiFi - Air conditioning - Gym ## Room options ### Check availability for these dates Tonight [Jan. 28 - Jan. 29](https://www.expedia.ca/Hotel-Search?startDate=2026-01-28&endDate=2026-01-29&selected=12794298&PinnedHotelID=12794298&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-28&endDate=2026-01-29&selected=12794298&PinnedHotelID=12794298&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan. 29 - Jan. 30](https://www.expedia.ca/Hotel-Search?startDate=2026-01-29&endDate=2026-01-30&selected=12794298&PinnedHotelID=12794298&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-29&endDate=2026-01-30&selected=12794298&PinnedHotelID=12794298&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan. 30 - Feb. 1](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=12794298&PinnedHotelID=12794298&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=12794298&PinnedHotelID=12794298&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Feb. 6 - Feb. 8](https://www.expedia.ca/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=12794298&PinnedHotelID=12794298&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=12794298&PinnedHotelID=12794298&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 8 of 8 rooms ### View all photos for Suite, 1 Bedroom ![Minibar, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/13000000/12800000/12794300/12794298/7dc8e3db.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 Bedroom 8.0 Very good 1 review ### Highlights Separate dining area Separate sitting area Air conditioning Free cribs/infant beds Kitchenette Flat-screen TV Separate bedroom Private bathroom - 678 sq ft - 1 bedroom - Sleeps 3 - 1 Double Bed - City view ### View all photos for Suite, 2 Bedrooms ![Minibar, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/13000000/12800000/12794300/12794298/7dc8e3db.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 2 Bedrooms 9.4 Exceptional 3 reviews ### Highlights Separate dining area Separate sitting area Air conditioning Free cribs/infant beds Kitchenette Flat-screen TV Separate bedroom Private bathroom - 861 sq ft - 1 bedroom - Sleeps 4 - 2 Double Beds - City view ### View all photos for Suite, 3 Bedrooms ![Minibar, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/13000000/12800000/12794300/12794298/7dc8e3db.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 3 Bedrooms ### Highlights Separate dining area Separate sitting area Air conditioning Free cribs/infant beds Kitchenette Flat-screen TV Separate bedroom Private bathroom - 1206 sq ft - 1 bedroom - Sleeps 5 - 3 Double Beds - Sea view ### View all photos for Executive Suite, 1 King Bed ![Minibar, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/13000000/12800000/12794300/12794298/630a5853.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Suite, 1 King Bed 8.0 Very good 1 review ### Highlights Separate dining area Separate sitting area Air conditioning Free cribs/infant beds Flat-screen TV Separate bedroom Private bathroom Bidet - 431 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed - City view ### View all photos for Superior Room, 1 King Bed ![Minibar, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/13000000/12800000/12794300/12794298/b5221be3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 1 King Bed 8.0 Very good 1 review ### Highlights Air conditioning Free cribs/infant beds Flat-screen TV Bidet Hair dryer Rainfall showerhead Eco-friendly toiletries Private bathroom - 269 sq ft - Sleeps 2 - 1 King Bed - City view ### View all photos for Superior Room, 2 Twin Beds ![Minibar, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/13000000/12800000/12794300/12794298/2405b46e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 2 Twin Beds ### Highlights Air conditioning Free cribs/infant beds Flat-screen TV Bidet Hair dryer Rainfall showerhead Eco-friendly toiletries Private bathroom - 269 sq ft - Sleeps 2 - 2 Twin Beds - City view ### View all photos for Superior Room, 1 King Bed ![Minibar, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/13000000/12800000/12794300/12794298/939882a1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 1 King Bed 7.8 Good 6 reviews ### Highlights Air conditioning Free cribs/infant beds Flat-screen TV Bidet Hair dryer Rainfall showerhead Eco-friendly toiletries Private bathroom - 312 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Superior Room, 2 Twin Beds ![Minibar, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/13000000/12800000/12794300/12794298/b5221be3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 2 Twin Beds 8.0 Very good 1 review ### Highlights Air conditioning Free cribs/infant beds Flat-screen TV Bidet Hair dryer Rainfall showerhead Eco-friendly toiletries Private bathroom - 312 sq ft - Sleeps 2 - 2 Twin Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FKota-Kinabalu-Hotels-Mercure-Kota-Kinabalu-City-Centre.h12794298.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FKota-Kinabalu-Hotels-Mercure-Kota-Kinabalu-City-Centre.h12794298.Hotel-Information) ## About the area Located in Downtown Kota Kinabalu, a neighborhood in Kota Kinabalu, Mercure Kota Kinabalu City Centre is in a shopping district and by the sea. Atkinson Clock Tower and Petagas War Memorial are local landmarks, and some of the area's activities can be experienced at International Cruise Terminal Kota Kinabalu and Jesselton Point Ferry Terminal. Downbelow Adventure Centre and Aquascape Center are also worth visiting. [Visit our Kota Kinabalu travel guide](https://www.expedia.ca/Kota-Kinabalu.dx602) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C5.98828%2C116.07959&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=vpB7483WVBMjWgV3pu-WrNV7JQ8=) 41, Jalan Gaya, Pusat Bandar, Kota Kinabalu, Sabah, 88000 ### What's nearby - ![Enjoy hi-tea with a spectacular sunset view. This place is usually crowded on weekends and it’s first come first serve especially for the outer deck seats overlooking the sea.](https://images.trvl-media.com/place/602/a049b520-b0e4-4675-85ef-6c68f6822f0d.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Suria Sabah Shopping Mall 3 min walk \- 0.3 km - Jesselton Point Ferry Terminal 2 min walk \- 0.2 km - Gaya Street Sunday Market 8 min walk \- 0.7 km - KK Plaza 11 min walk \- 1.0 km - Kota Kinabalu Central Market 13 min walk \- 1.1 km ### Getting around - Tanjung Aru Station 10 min drive - Kota Kinabalu Intl. Airport (BKI) 19 min drive ### Restaurants - Starbucks 8 min walk - Sushi Zanmai 8 min walk - ON 22 Hyatt Centric Restaurant 4 min walk - Maupassant Restaurant 1 min walk - Shoney's Dining & Bar 2 min walk ## About this property ### Mercure Kota Kinabalu City Centre Upscale hotel located in Downtown Kota Kinabalu Take advantage of a coffee shop/cafe, dry cleaning/laundry services, and 2 bars at Mercure Kota Kinabalu City Centre. At the two on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and Italian cuisine. Free in-room WiFi and a gym are available to all guests. Other perks include: - An indoor pool and an outdoor pool - Buffet breakfast (surcharge), a 24-hour front desk, and luggage storage - 1 meeting room, smoke-free premises, and a banquet hall - A porter/bellhop and wedding services Room features All 226 rooms feature comforts such as 24-hour room service and air conditioning, in addition to perks like free WiFi and safes. More amenities include: - LED light bulbs and eco-friendly cleaning products - Bathrooms with rainfall showers and eco-friendly toiletries - Flat-screen TVs with cable channels - Electric kettles, daily housekeeping, and desks ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/43000000/42670000/42662200/42662133/w8637h5709x0y5-460182af.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Holiday Inn Express Kota Kinabalu City Centre by IHG Downtown Kota Kinabalu - Breakfast included - Parking included - Free WiFi - Restaurant 9.2 Wonderful 220 reviews CA $98 CA $126 total includes taxes & fees Feb 27 - Feb 28 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-27&endDate=2026-02-28&selected=42662133&PinnedHotelID=42662133&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/9000000/8220000/8210200/8210149/c174d5c3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Promenade Hotel Kota Kinabalu Downtown Kota Kinabalu - Pool - Free WiFi - Restaurant - Air conditioning 8.0 Very good 594 reviews CA $129 CA $144 total includes taxes & fees Feb 7 - Feb 8 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-07&endDate=2026-02-08&selected=8210149&PinnedHotelID=8210149&HadPinnedHotel=true®ionId=-1&adults=2) ![View from property](https://images.trvl-media.com/lodging/8000000/7060000/7055100/7055088/2ceb1ad9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Grandis Hotel Downtown Kota Kinabalu - Pool - Kids pool - Free WiFi - Restaurant 8.8 Excellent 898 reviews CA $103 CA $116 total includes taxes & fees Feb 12 - Feb 13 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-12&endDate=2026-02-13&selected=7055088&PinnedHotelID=7055088&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/1000000/20000/11400/11306/7d01c352.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hyatt Regency Kinabalu Downtown Kota Kinabalu - Pool - Kids pool - Free WiFi - Restaurant 8.4 Very good 1,000 reviews CA $141 CA $156 total includes taxes & fees Feb 28 - Mar 1 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-28&endDate=2026-03-01&selected=11306&PinnedHotelID=11306&HadPinnedHotel=true®ionId=-1&adults=2) ![Penthouse Duplex Duplex with Sea View | Living area](https://images.trvl-media.com/lodging/75000000/74260000/74255300/74255293/b6d3c894.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Aru by Ayuhouz Tanjung Aru - Pool - Free WiFi - Restaurant - Air conditioning 9.2 Wonderful 32 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-11&endDate=2026-02-12&selected=74255293&PinnedHotelID=74255293&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/100000000/99820000/99819200/99819186/b614a55a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Citadines Waterfront Kota Kinabalu Downtown Kota Kinabalu - Pool - Free WiFi - Air conditioning - Gym 8.8 Excellent 53 reviews CA $110 CA $122 total includes taxes & fees Feb 6 - Feb 7 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-06&endDate=2026-02-07&selected=99819186&PinnedHotelID=99819186&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast, lunch, dinner served; international cuisine ](https://images.trvl-media.com/lodging/12000000/11070000/11068500/11068406/b1c1f572.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Pan Borneo Hotel Kota Kinabalu Kota Kinabalu - Pool - Spa - Free airport shuttle - Kids pool 8.0 Very good 185 reviews CA $48 CA $55 total includes taxes & fees Feb 24 - Feb 25 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-24&endDate=2026-02-25&selected=11068406&PinnedHotelID=11068406&HadPinnedHotel=true®ionId=-1&adults=2) ![Deluxe Suite](https://images.trvl-media.com/lodging/5000000/4550000/4550000/4549996/79f0d661.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Horizon Hotel Downtown Kota Kinabalu - Pool - Kids pool - Free WiFi - Restaurant 8.2 Very good 950 reviews CA $124 CA $138 total includes taxes & fees Feb 2 - Feb 3 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-02&endDate=2026-02-03&selected=4549996&PinnedHotelID=4549996&HadPinnedHotel=true®ionId=-1&adults=2) ![2 restaurants, breakfast, lunch, dinner served; international cuisine](https://images.trvl-media.com/lodging/16000000/15200000/15193700/15193612/4b381a7b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hilton Kota Kinabalu Downtown Kota Kinabalu - Pool - Kids pool - Restaurant - Air conditioning 9.2 Wonderful 988 reviews CA $153 CA $168 total includes taxes & fees Feb 28 - Mar 1 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-28&endDate=2026-03-01&selected=15193612&PinnedHotelID=15193612&HadPinnedHotel=true®ionId=-1&adults=2) ![Premier Suite, 2 Bedrooms, Balcony, Sea View | Balcony](https://images.trvl-media.com/lodging/112000000/111980000/111976900/111976886/b3cfee19.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### La.mer Butik Hotel Kota Kinabalu - Pool - Kitchen - Parking included - Free WiFi 9.0 Wonderful 2 reviews CA $67 CA $94 total includes taxes & fees Feb 10 - Feb 11 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-10&endDate=2026-02-11&selected=111976886&PinnedHotelID=111976886&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-02-11&endDate=2026-02-12&selected=12794298&PinnedHotelID=12794298&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=12794298,42662133,8210149,7055088,11306) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - No onsite parking available ### Food and drink - Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MYR 65 for adults and MYR 32.50 for children - 2 bars/lounges - 2 restaurants - A coffee shop/cafe ### Restaurants on site - Compass - Fratini's - Mou Passant ### Things to do - Gym - Indoor pool - Outdoor pool ### Family friendly - Indoor pool - Outdoor pool ### Conveniences - 24-hour front desk - Luggage storage ### Guest services - Change of bedsheets (on request) - Change of towels on request - Dry cleaning/laundry service - Housekeeping (daily) - Porter/bellhop - Wedding services ### Business services - Meeting room ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Front entrance ramp - No elevator (single-level property) - Wheelchair accessible (may have limitations) - Wheelchair-accessible concierge desk ### More - 25 floors - At least 80% lighting from LEDs - Banquet hall - Biodegradable coffee stirrers available - Biodegradable drinking straws available - Comprehensive recycling policy - No plastic coffee stirrers - No plastic drinking straws - No plastic soft drink bottles - No plastic water bottles - Reusable cups - Reusable tableware - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Bidet - Free toiletries - Hair dryer - Private bathroom - Rainfall showerhead - Shower - Slippers - Towels provided ### Entertainment - Flat-screen TV with cable channels ### Food and drink - 24-hour room service - Coffee/tea maker - Electric kettle - Free bottled water - Minibar ### More - Air conditioning - Bulk dispensers for toiletries - Cleaning products are eco-friendly - Desk - Eco-friendly toiletries - Energy-saving switches in guestrooms - Iron/ironing board - LED lighting - Phone - Safe - Water-efficient showers ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: anytime Contactless check-in available Minimum check-in age: 18 ### Check-out Check-out before noon Contactless check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome 2 children, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room ### Property payment types ## Important information ### Optional extras - Fee for buffet breakfast: approximately MYR 65 for adults and MYR 32.5 for children The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Safety features at this property include a fire extinguisher and a smoke detector This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) ### We should mention This property does not have elevators Pool access available from 7:00 AM to 8:00 PM No pets and no service animals are allowed at this property ### Property is also known as Mercure Kota Kinabalu City Centre Opening September 2016 Hotel Mercure Opening September 2016 Hotel Mercure Kota Kinabalu City Centre Opening September 2016 Mercure Opening September 2016 Mercure Kota Kinabalu City Centre Opening November 2016 Hotel Mercure Opening November 2016 Hotel Mercure Kota Kinabalu City Centre Opening November 2016 Mercure Opening November 2016 Mercure Kota Kinabalu City Centre Opening April 2017 Hotel Mercure Opening April 2017 Hotel Mercure Kota Kinabalu City Centre Opening April 2017 Mercure Opening April 2017 Mercure Kota Kinabalu City Centre Hotel Mercure Kota Kinabalu City Centre (Opening December 2017) Mercure Kota Kinabalu City Centre (Opening April 2017) Mercure Kota Kinabalu City Centre (Opening November 2016) Mercure Kota Kinabalu City Centre (opening March 2016) Mercure Kota Kinabalu City Centre (Opening October 2016) Mercure Kota Kinabalu City Centre (Opening September 2016) Mercure Kota Kinabalu City Centre (opening June 2016) Mercure Kota Kinabalu City Mercure Kota Kinabalu City Mercure Kota Kinabalu City Centre Hotel Mercure Kota Kinabalu City Centre Kota Kinabalu Mercure Kota Kinabalu City Centre Hotel Kota Kinabalu ## Frequently asked questions ### Does Mercure Kota Kinabalu City Centre have a pool? ### How much does it cost to stay at Mercure Kota Kinabalu City Centre? ### Is Mercure Kota Kinabalu City Centre pet-friendly? ### How much is parking? ### What time is check-in at Mercure Kota Kinabalu City Centre? ### What time is check-out at Mercure Kota Kinabalu City Centre? ### Where is Mercure Kota Kinabalu City Centre located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Mercure Kota Kinabalu City Centre Reviews 8.0 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.0 Cleanliness ### 8.4 Location ### 8.2 Staff & service ### 7.8 Property conditions & facilities 10 - Excellent 227 8 - Good 299 6 - Okay 103 4 - Poor 53 2 - Terrible 28 ## Reviews ### 8/10 Good #### Nicholas Dec 18, 2025 Liked: Cleanliness, amenities, property conditions & facilities The hotel is in an interesting area of town, close to restaurants and a well stocked supermarket. ##### Nicholas Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Jason Jan 15, 2026 Liked: Cleanliness, property conditions & facilities Rooms nice size, great location. Staff friendly and attentive when required. ##### Jason Stayed 3 nights in Jan 2026 ### 8/10 Good #### Katherine Jan 6, 2026 Liked: Cleanliness, amenities Good location with plenty of coffee, good food and shopping nearby. Jesselton Quay was also very conveniently located within walking distance. ##### Katherine Stayed 5 nights in Jan 2026 ### 10/10 Excellent #### Lutfi Nov 6, 2025 Liked: Cleanliness, amenities, property conditions & facilities Courteous staff Spacious room/flat ##### Lutfi Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Susan Oct 4, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great locations. Close to shopping and dining. The room is small. No privacy in the bathroom. Pool area is nice. ##### Susan Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### Brendan Oct 10, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort The room was clean and comfortable with the two for drinking water a huge benefit. The breakfast buffet was good quality with a good mixture of local and western foods. Eggs cooked to order was a huge plus too. The rooftop pool and restaurant were lovely in the evening when the sun was setting. I ate here twice and the quality was great and staff very friendly ![Bed in standard room](https://a.travel-assets.com/ugc/hotel-reviews/f575cae6-6977-4130-839e-232cebcbcf74-1760106912677.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Rooftop pool](https://a.travel-assets.com/ugc/hotel-reviews/b4622e93-7ba8-4d2b-b467-fb46188e2c35-1760106909399.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Mocktail ](https://a.travel-assets.com/ugc/hotel-reviews/1063031b-d41f-4da7-9c40-e553821059d4-1760106912898.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Brendan Stayed 4 nights in Sep 2025 ### 10/10 Excellent #### Lepina Oct 1, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Central located hotel This hotel is beer centrally located - the drive to the airport was average 20 mins; the Suria shopping mall is a 3-5 min walk and the boat docking port to the islands (gaya island; Sapi island etc) is also 5 mins walk. The staff were always really nice and smiling. The breakfast was definitely fresh and varied. I would recommend staying here and booking the sea view room. ![](https://a.travel-assets.com/ugc/hotel-reviews/a64bd298-a821-480c-b3ab-9bf37fbe0650-1759277193894.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/bbfcb9f3-8aa9-4d84-a646-47a32960303f-1759277196695.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/1c600c74-1c37-450a-a7a4-177ecf746722-1759277197388.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Sea view from the window](https://a.travel-assets.com/ugc/hotel-reviews/e0c20a86-71f2-4569-b970-09079a6a0082-1759277176406.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Lepina Stayed 3 nights in Sep 2025 ### 8/10 Good #### chin chan Jul 23, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Comfortable and well maintained ##### chin chan Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### Mohamad Aug 27, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Need clean window. ##### Mohamad Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### TINA Apr 9, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Lovely Hotel Lovely hotel with good facilities and friendly staff. The room was very clean and comfortable. After arriving on a late flight I Was a little bit disappointed that we couldn’t get something to eat in the restaurant at 10.30 even though the closing time displayed was 11pm. ##### TINA Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Jose Sep 24, 2024 Liked: Cleanliness, staff & service, amenities Excellent location, very affordable price for the comfort and amenities. Breakfast buffet is well served with quality food and fruits. Good Coffee :-) ##### Jose Stayed 1 night in Sep 2024 ### 10/10 Excellent #### Francisco Jan 6, 2024 Liked: Cleanliness, staff & service, property conditions & facilities All the staff was very helpful and accommodating. ##### Francisco Stayed 4 nights in Jan 2024 ### 8/10 Good #### Alex Fong Dec 11, 2023 Staff are helpful and friendly.. would be good if can provide parking space. ##### Alex Fong Stayed 2 nights in Dec 2023 ### 10/10 Excellent #### Noorshafiq Sep 28, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities All facilities available in one roof. Breakfast was nice, variety of food to choose. Perhaps some area require some restoration. Overall, it was a good stay. ##### Noorshafiq Stayed 3 nights in Sep 2023 ### 10/10 Excellent #### Verified traveller Nov 9, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Two thumbs up Very clean and comfy. Great view of the bay. Limited local TV channels. Would stay again. ##### Verified traveller Stayed 2 nights in Nov 2023 ### 8/10 Good #### Yog Gin Mar 10, 2024 Liked: Cleanliness, room comfort #### Mercury hotel Kota Kinabalu Hotel is conveniently situated in the city centre. A short walk to the harbour and markets, restaurants, and a shopping mall. Rooms are spacious and has everything a traveller might need. As with most hotels in Malaysia, it needs some housekeeping attention and maintenance. ##### Yog Gin Stayed 3 nights in Feb 2024 ### 8/10 Good #### Verified traveller Jul 22, 2024 Liked: Cleanliness, staff & service, room comfort #### Worth with the price Big room. Comfortable bed. Strong water. Small bathroom and toilet. ##### Verified traveller Stayed 2 nights in Jul 2024 ### 10/10 Excellent #### Richard Dec 23, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel is located in a busy area with lots of dining options. It's steps away from the ferry port which takes you to the surrounding islands. I found the staff less helpful compared to other SE Asian countries, things like not helping with booking tours. Little things like not greeting you when you walk by the front desk, but that really was not an issue, just a noticeable difference from other places. Overall, the hotel is good and i would recommend a stay here. ##### Richard Stayed 3 nights in Dec 2023 ### 10/10 Excellent #### Verified traveller Oct 3, 2024 Liked: Staff & service, amenities, property conditions & facilities We were given a room looking out to the sea; great view. Once the vacant lot between the hotel and the sea is constructed, the view of the sea will be blocked. Bed is comfortable. Service is good. What pulled down the score is the hotel conditions. There are stains along the edging of the shower screens and walls. The bathroom grout is clean. There are moldy spots in the tiles of the swimming pool grout at the water level. ##### Verified traveller Stayed 1 night in Sep 2024 ### 10/10 Excellent #### lau Jan 15, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Bed was comfy, room seemed abit dated for a new hotel. Hinges of the shower were creaking and lots of dirt under the sink. Hotel had terrible access road as we were driving, and parking was not available and had to park at govt issued parking on the road side. A car next to us had its window smashed in one morning, and I guess that shows the lack of safety without own compound. ##### lau Stayed 2 nights in Jan 2024 ### 8/10 Good #### Jesse Jul 22, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice enough hotel. My wife has diabetic medication that needs to keep cool so we like to use freeze packs as we travel to keep the meds cold. The rooms don’t have a freezer and the hotel would not freeze the packs for us. Every other hotel in Borneo was willing to do this for us. Security guard out the front (Aidi) was very helpful and organised a taxi to get us to the airport when our Grab failed to pick us up. We are very greatful to him for ensuring we made it to the airport in time. Sister in law left her phone at the hotel and the staff kept it safe until we returned to pick it up a few days later. Again we were very grateful however I was a little surprised they didn’t contact us when they found it originally. We didn’t contact them for a few days after we realized where we had left it. ##### Jesse Stayed 2 nights in Jul 2024 ### 10/10 Excellent #### Mohamed Aug 11, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I truly enjoyed my stay at this charming hotel. The atmosphere was spacious and quaint, offering a peaceful retreat while still being incredibly convenient. Its location made it easy to access all parts of Kota Kinabalu, whether for sightseeing, dining, or shopping. The staff were warm and welcoming, and the overall experience was smooth and relaxing. Highly recommended for anyone looking for comfort and accessibility in one place! ##### Mohamed Stayed 2 nights in Aug 2025 ### 2/10 Terrible #### Naiyeak Dec 24, 2024 Liked: Cleanliness Very friendly and nice views ##### Naiyeak Stayed 1 night in Dec 2024 ### 10/10 Excellent #### Miao Aug 5, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The location is great—very close to Jesselton Harbor. We booked the OWD course, so it was super convenient for us—only a 3‑minute walk. There’s also a big shopping mall nearby, plus it’s easy to find the durian street, fruit market, and seafood market. The hotel price is quite cheap, and it’s clean enough. It could be a bit better, but overall, it’s all good. ##### Miao Stayed 4 nights in Jul 2025 ### 8/10 Good #### Alice Dec 19, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Location is excellent, near big shopping mall and lots of eateries. ##### Alice Stayed 1 night in Dec 2022 ## Expedia's Latest Trends ### Hotels > [Guest Houses Massies Mill](https://www.expedia.ca/Massies-Mill-Guest-Houses.d3000355198-aaGuestHouses.Travel-Guide-Accommodation) > > [Adults Only Resorts & Hotels in Utah](https://www.expedia.ca/Destinations-In-Utah-Adults-Only-Resorts.0-0-d246-tAdultsOnlyResorts.Hotel-Filter-Destinations) > > [Luxury Hotels in Tallinn](https://www.expedia.ca/Tallinn-Hotels-Luxury-Hotel.0-0-d6056755-tLuxuryHotel.Travel-Guide-Filter-Hotels) > > [Hoga Dive Inn Wakatobi](https://www.expedia.ca/Hoga-Island-Hotels-Hoga-Dive-Inn-Wakatobi.h27338711.Hotel-Information) > > [Hotels in Rohira](https://www.expedia.ca/Rohira-Hotels.d553248630200120308.Travel-Guide-Hotels) > > [Porto Apartments - Bombarda 451 Suites](https://www.expedia.ca/Porto-Hotels-Porto-Downtown-Lovers-Suites-Bombarda-451.h26988937.Hotel-Information) > > [Hotels in Apsley](https://www.expedia.ca/Apsley-Hotels.d6348223.Travel-Guide-Hotels) > > [Cheap Hotels in Miami](https://www.expedia.ca/Miami-Hotels-Cheap-Hotels.0-0-d178286-tCheapHotels.Travel-Guide-Filter-Hotels) > > [Nexus Resort & Spa Karambunai](https://www.expedia.ca/Kota-Kinabalu-Hotels-Nexus-Resort-Spa-Karambunai.h1742700.Hotel-Information) > > [Lodge 37](https://www.expedia.ca/Ranau-Hotels-Lodge-37.h88950360.Hotel-Information) > > [Guest Houses Tracadie](https://www.expedia.ca/Tracadie-Guest-Houses.d6126833-aaGuestHouses.Travel-Guide-Accommodation) > > [Megah D'Aru Hotel](https://www.expedia.ca/Kota-Kinabalu-Hotels-Megah-DAru-Hotel.h9804634.Hotel-Information) ### Flights > [Flights from Tambopata (PEM) to Callao (LIM)](https://www.expedia.ca/lp/flights/pem/lim/puerto-maldonado-to-lima) > > [Flights from Saint John (YSJ) to Mississauga (YYZ)](https://www.expedia.ca/lp/flights/ysj/yyz/saint-john-to-toronto) > > [Flights from Guangzhou (CAN) to Mississauga (YYZ)](https://www.expedia.ca/lp/flights/can/yyz/guangzhou-to-toronto) > > [Flights from Corballis (DUB) to Barry (CWL)](https://www.expedia.ca/lp/flights/dub/cwl/dublin-to-cardiff) > > [Flights from Great Barrier Island (GBZ) to San Jose (SJC)](https://www.expedia.ca/lp/flights/gbz/sjc/great-barrier-island-to-san-jose) > > [Flights from Kelowna (YLW) to Melbourne (MEL)](https://www.expedia.ca/lp/flights/ylw/mel/kelowna-to-melbourne) > > [Flights from Puerto Vallarta (PVR) to Edmonton International Airport (YEG)](https://www.expedia.ca/lp/flights/pvr/yeg/puerto-vallarta-to-edmonton) > > [Flights from Incheon (ICN) to Sepang (KUL)](https://www.expedia.ca/lp/flights/icn/kul/seoul-to-kuala-lumpur) > > [Flights from Edmonton, AB (YEG-Edmonton Intl.) to Red Deer, AB (YQF-Red Deer Regional)](https://www.expedia.ca/lp/flights/yeg/yqf/edmonton-to-red-deer) > > [Flights from Niagara Falls (IAG) to Detroit (DTW)](https://www.expedia.ca/lp/flights/iag/dtw/niagara-falls-to-detroit) > > [Flights from Mississauga (YYZ) to Cassidy (YCD)](https://www.expedia.ca/lp/flights/yyz/ycd/toronto-to-nanaimo) > > [Flights from Amman (AMM) to Mississauga (YYZ)](https://www.expedia.ca/lp/flights/amm/yyz/amman-to-toronto) > > [Flights from Detroit (DTW) to Fuzhou (FOC)](https://www.expedia.ca/lp/flights/dtw/foc/detroit-to-fuzhou) ### Cars ### Vacation Rentals ### General