Ratings based on 303 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
72% of guests recommend
3.5 Room cleanliness
3.7 Service & staff
3.5 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveller from Hong Kong

Very good position, at town centre

Posted 4-May-2016
Pros: Good staff and very helpful!
Cons: The wifi signal!
Location: The hotel is at end of the town and next to a big shopping centre (Suriah Sabah).
Everything were good and just one thing. The wifi signal is very weak at 11 Floor. I will back to this hotel on next visit!
4 out of 5
by A verified traveller from 台灣

地理位子超好的飯店

Posted 19-Apr-2016
Pros: 地點
Cons: 淋浴間排水較慢
Location: 購物商場-有電影院.碼頭.加雅街吃美食
吃美食跟逛街買東西很方便,走路去碼頭也很近,早餐簡單但好吃,水果也很甜,同行的家人跟朋友都很滿意~
1 out of 5
by A verified traveller

We check out within a few hours . Dirty bathroom,

Posted 7-Mar-2016
Pros: Location
Cons: Cleanliness, renovations ,and happier staff on checking in.
Location: Did not have time to check the surrounding location and nearby market.
Disappointed wth the condition of our room. Bathroom floor wet from toilet leakage. Small singe beds very narrow We did stay four year ago and was not bad. Surprise that state of the place is not kept up No refund given. Checking staff was in robot mode. Will never book again.
4 out of 5
by Yuan

Posted 24-Feb-2016 on Hotels
都不错,唯一房间搜不到wifi,住了九天一直是坏的。
4 out of 5
by YI from 北京

出行购物餐饮方便

Posted 24-Feb-2016 on Hotels
酒店位置比较便利,出门吃饭购物出行方便。高层海景不错!房间小了点,卫生间也比较简便,好在淋浴的水够大!房间里Wi-Fi基本没法用!早餐品种不多但有简单中西式,唯一不好的是我们在那住9天,每天都是同一个服务员在门口,每天看我抱个两三岁小朋友进早餐厅,每天都要重复问孩子年龄(不知道几岁以上早餐是要收费的)!!这点真的很心烦!机灵点的人记几次就记住了吧!如果带孩子,还是推荐住离沙滩近的地方,这边只有码头没有沙滩,玩不了水。
3 out of 5
by A verified traveller

A Surprise We weren't Expecting

Posted 24-Feb-2016 on Hotels
This is the second time i've stayed in this hotel, chosen for it's convenient location. However, the mall across the street is undergoing expansion, lots of hammering and sawing going on from as early as 7am to 6pm. That's pretty normal until on our third night the construction carried on till 2.30 am in the morning! The only reason i could think of is that, they are behind schedule. At this moment, only the skeletal structure can be seen, they would probably finish by end of the year? Unless, you are a sound sleeper, i wouldn't recommend this hotel till the expansion is done. My room is on the eleventh floor yet the hammering were loud and clear. Room wise, it is pretty decent, yes, it's old but well kept
3 out of 5
by A verified traveller

This traveller left a rating score only Posted 23-Feb-2016 on Hotels
4 out of 5
by WAI SHAN

This traveller left a rating score only Posted 17-Feb-2016 on Hotels
4 out of 5
by A verified traveller

Posted 16-Feb-2016 on Hotels
VERY GOOD LOCATION & ROOM IS BIG! FAST CHECK IN & OUT!
3 out of 5
by Laurie from Toronto, canada

Bad wifi connections

Posted 9-Feb-2016 on Hotels
This is my third stay in this hotel and wifi is practically non exist. Each time you ask the receptionists you get the same answers " the management have been notified". No improvement for 6 months ??????