Ratings based on 395 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
76% of guests recommend
3.4 Room cleanliness
3.7 Service & staff
3.5 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3out of 5
by A verified traveller

Posted 5-Dec-2016
The room is fine, just the building abit old and dark.
4out of 5
by A verified traveller

Posted 4-Dec-2016
Pros: The location was in the downtown area and very convenient to get around.
Cons: The wifi in the room was very weak and disconnected very often.
It was a 3-day vacation. There are stains on the carpet and the furniture cushion. Also, the electric charging was poor too.
3out of 5
by A verified traveller fromBrunei Daruaaalam

Affordable hotel

Posted 26-Nov-2016
Pros: 1. sufficient wifi 2. Next to Suria Sabah Mall 3. Near to Jessleton 4. Price 5. Parking space 6. Taxis on standby Cons: 1. There was aircon maintenance in the next day (8.30am till 3pm) 2. Only one card key was available, you need to ask the reception to open your room if you want to keep the room cool (only Gaya hotel card can be inserted for continuous power supply) 3. The card automatically can't be used after check out time 1200pm 4. Noises of motor vehicles from 2nd floor 5. The hotel is not new and the carpet looks dirty, and some pencil or pen drawing on the wall in our room
3out of 5
by A verified traveller

Quite a comfortable stay overall

Posted 15-Nov-2016
Pros: Gorgeously convenient location and reasonable price. Staff are very helpful in providing information upon my queries.
Cons: No slippers provided and carpet is quite dirty. Also,there's still room for improvement for the ventilation in the bathroom.
5out of 5
by A verified traveller fromShah Alam


Posted 7-Nov-2016
- clean - basic,short stay worth the offer - close to hotspots in the town - close to airport! - downside: noise control is very poor (from aircraft n passerby) - my room with a great view of Gaya Island!
5out of 5
by A verified traveller

Posted 3-Nov-2016
Nice hotel, overall the price is good and I am quite satisfied with the hotel. The location is very convenience too and walking distance to the famous Gaya Street.
3out of 5
by A verified traveller fromPD, PORT DICKSON

Very friendly staff.

Posted 31-Oct-2016
Location: Location is very good and easy access to shopping mall and eateries area.
Room is bit smelly (people smoked in side non smoking room). Parking is a problem.
4out of 5
by A verified traveller fromMY

Posted 28-Oct-2016
1.friendly staff 2.good location next to Suria Sabah 3.walking distance to several malls 4.love the water pressure 5.can add more choices for buffet breakfast
3out of 5
by A verified traveller from日本


Posted 11-Oct-2016
Pros: 朝食が品数豊富なビュフェであった。
Cons: 特になし
Location: 町の中心(周りにいろいろなお店がある)
3out of 5
by A verified traveller

Posted 10-Oct-2016
リニューアルされかつ清潔にされているが、バスルームだけはもともとの設備の古さが残っていた。 ショッピング、街歩きには最高のロケーションで、トータルでは高いコストパフォーマンス。