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Reviews of Best Western Circus City Inn

2.5 out of 5
Best Western Circus City Inn
2642 S Business 31, Peru, IN

Reviews

8.8

Excellent

Rating 10 - Excellent. 196 out of 384 reviews" "
Rating 8 - Good. 138 out of 384 reviews" "
Rating 6 - Okay. 34 out of 384 reviews" "
Rating 4 - Poor. 10 out of 384 reviews" "
Rating 2 - Terrible. 6 out of 384 reviews" "

8.8/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
We really enjoyed our stay.
Stayed 1 night in Apr 2024

10/10 Excellent

SUSAN

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was great!
Stayed 1 night in Apr 2024

10/10 Excellent

Kurt, Grand Rapids

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was surprised to have our room cleaned and the bed made! This was the first since pre-covid! For the sake of being green, I wish we had been given the option of using our towels again. Enjoyed the breakfast, and watching the pancake maker. My only complaint was "the truck hadn't arrived" for yogurt.
Stayed 2 nights in Apr 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff.
Stayed 1 night in Mar 2024

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Sally

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This property was clean and the staff friendly. Breakfast was pretty good but nothing exceptional. The only drawback was that there was quite a bit of road noise as our room was on the side of the motel that faced a four-lane highway. If we stay there again I will request a room on the opposite side of the building. Overall it was a positive experience.
Stayed 1 night in Feb 2024

10/10 Excellent

Robert

Travelled with partner
Liked: Property conditions & facilities
Right on our way home. The breakfast was great. The room was excellent, comfortable beds, all at a reasonable price. The only negative was a group of young men playing a noisy game of cards men in the lobby area. But that’s not the motel’s fault.
Stayed 1 night in Feb 2024

10/10 Excellent

Patrick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff and even let us use the conference room for visitors
Stayed 3 nights in Feb 2024

10/10 Excellent

Sierra

Business traveller, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room done reminds me of like a whole apartment 😁 the whole experience has been outstanding! Love the place here and cannot complain about any of the people either 😉🙃😘 A big thanks for the help ☺️
Stayed 1 night in Feb 2024

10/10 Excellent

Kara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed here a couple times (as it’s close to family) and we’ve been able to check in early and the staff is always friendly & accommodating! I’d recommend this property and will stay again in the future!
Stayed 3 nights in Dec 2023
Response from GM on Dec 30, 2023
Thank you so much for your lovely review regarding your recent stay. We are happy we could make it exceptional and look forward to having you back.

10/10 Excellent

Ruben

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tooms were well designed and comfortable.
Stayed 1 night in Nov 2023
Response from gm on Nov 28, 2023
Thank you for taking the time to review your most recent stay with us.

10/10 Excellent

Catherine

Stayed 1 night in Oct 2023
Response from gm on Oct 31, 2023
Thank you for taking the time to review your most recent stay with us.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was so welcoming and our room was just as described only thing we didn’t like is that there was a small wet washcloth left behind on the showerhead but it’s an easy miss so we just ignored it and put it off to the side. Also the breakfast was really yummy!
Stayed 1 night in Oct 2023
Response from gm on Oct 23, 2023
Thank you for taking the time to review your most recent stay with us.

10/10 Excellent

Ruben

Stayed 1 night in Oct 2023

8/10 Good

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and polite
Stayed 1 night in Oct 2023
Response from gm on Oct 9, 2023
Thank you for taking the time to review your most recent stay with us.

10/10 Excellent

Christina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2023
Response from gm on Oct 3, 2023
Thank you for taking the time to review your most recent stay with us.

10/10 Excellent

Connie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from gm on Oct 2, 2023
Thank you very much. We will continue to provide the best service.

10/10 Excellent

Bruce

Stayed 1 night in Sep 2023
Response from GM on Oct 2, 2023
Thank you for taking the time to write the review.!

10/10 Excellent

Preston

Liked: Cleanliness, staff & service, property conditions & facilities
Right off the highway. Very nice
Stayed 1 night in Sep 2023
Response from gm on Oct 2, 2023
Thank you for choosing to stay with us.

8/10 Good

John

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Great location - poor breakfast
It was a great location between our destinations in Indiana. My only complaint is that the continental breakfast left a lot to be desired.
Stayed 1 night in Sep 2023
Response from GM on Sep 18, 2023
Thank you for taking the time to share your comments.

8/10 Good

James T

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Solid Location
Solid place, clean room and quiet. Close to the highway so very convenient.
Stayed 1 night in Sep 2023
Response from GM on Sep 13, 2023
Thank you for taking the time to write the review.

10/10 Excellent

Renee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and the lobby was nice. There were lots of options for breakfast and it was easy to eat quickly. There were plenty of tables to sit and eat. Loved the ice water in the lobby.
Stayed 2 nights in Aug 2023
Response from GM on Aug 22, 2023
Thank you for taking the time to write the review.

10/10 Excellent

Sheila

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in was easy. Pretty quiet place. Clean comfotable. We had stayed a year ago .
Stayed 1 night in Aug 2023
Response from GM on Aug 4, 2023
Thank you for taking the time to write the review, hope to see you again soon.

10/10 Excellent

KELLY, North Manchester

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked everything about Circus City Inn Best Western.
Stayed 1 night in Jul 2023
Response from gm on Jul 31, 2023
Thank you very much. We will continue to provide the best service.

10/10 Excellent

Martin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very friendly and helpful. The hotel is in a rural area and very quiet. We found good restaurants in the small town of Peru close by.
Stayed 1 night in Jul 2023
Response from gm on Jul 19, 2023
Thank you for taking the time to share your comments with us about your experience.

10/10 Excellent

Loren

Stayed 3 nights in Jun 2023

10/10 Excellent

Daniel R

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
size of room
Stayed 1 night in Jun 2023
Response from GM on Jul 1, 2023
Thank you for staying with us!

10/10 Excellent

Togba

Stayed 2 nights in Jun 2023

8/10 Good

shaun, Penfield

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023
Response from G M on Jun 23, 2023
Thank you for taking the time to write the review.!

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2023
Response from gm on Jun 20, 2023
Thank you for taking the time to review your most recent stay with us.

8/10 Good

Kristina, Indianapolis

Liked: Cleanliness, staff & service, property conditions & facilities
Staff and check in was great Surprised with the hot breakfast, although it was mediocre at best, we ate the cold, prepackaged items instead. Pool area was small, so only ok if not many people are there. Rooms were clean. 2 bulbs were out in the room, and it seems someone wouldve noticed this before me. Beds and pillows were comfortable. TV was on the smaller side. I dont know what else to say.
Stayed 1 night in Jun 2023
Response from GM on Jun 9, 2023
Thank you for taking the time to share with us your comments.

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Very cozy bed. Good for your back. Firm quality mattress
Stayed 3 nights in May 2023
Response from GM on May 28, 2023
Thank you for taking the time to write the review. We appreciate your comments.

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2023
Response from gm on Jun 20, 2023
Thank you For your review. We look forward to seeing you again in your future travels.

8/10 Good

linda

Liked: Cleanliness, staff & service, property conditions & facilities
Bar in handicap bathroomm too high
Stayed 3 nights in May 2023
Response from gm on May 15, 2023
Thank you for taking the time to share your comments with us about your experience!

8/10 Good

Carol

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2023

10/10 Excellent

Hanan

Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff
Stayed 4 nights in Apr 2023
Response from gm on May 1, 2023
Thank you for your feedback.

4/10 Poor

Leeann

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The pool was not clean the water smelt like urine. Could not smell the chlorine like most places. Alot of cracks and chips in the pool. The rooms had a oder to them. And when we checked out there was the dirty towels and bedding piled in the corner out od the way and a gew pop bottles and the charged our card 50 saying we left the room dirty. Most difficulty will not stay again.
Stayed 6 nights in Apr 2023
Response from GM on Apr 15, 2023
We apologize for not exceeding your expectations. We are working hard to make sure ensure good service in the future.

6/10 Okay

Samantha

Travelled with family
N/A
Stayed 2 nights in Apr 2023
Response from GM on Apr 11, 2023
Thank you for your feedback.!

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay.
Stayed 2 nights in Apr 2023
Response from GM on Apr 10, 2023
Thank you for taking the time to write the review.

8/10 Good

Jesse

Stayed 1 night in Mar 2023
Response from gm on May 15, 2023
Thank you for taking the time to write the review. We appreciate you sharing your comments.

10/10 Excellent

Jeffrey

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were always friendly, and the room was in a pleasant and clean condition.
Stayed 2 nights in Mar 2023
Response from Gm on Mar 20, 2023
Thank you for taking the time to share your comments with us about your experience.

10/10 Excellent

Kathryn

Stayed 1 night in Mar 2023
Response from Gm on Mar 19, 2023
Thank you!

10/10 Excellent

Amy

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed my stay at the Best Western Peru, Indiana. My daughter's loved swimming in the pool. Clean hotel and polite staff. Will definitely come back.
Stayed 1 night in Mar 2023
Response from GM on Mar 17, 2023
Thank you very much for your review. We like to heard that you stay with us was memorable. Thank you and hope to see you again in your future travels to Peru IN.

8/10 Good

Rhiannon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023
Response from GM on Mar 16, 2023
Thank you for your time!

4/10 Poor

Alyssa

Disliked: Cleanliness, room comfort
Ruined date night
There were two bugs that looked like termites. It showed a picture that made it seem as if it was a jacuzzi suite. There were not working jets in the bathtub that it did have. The refrigerator was not cold and did not stay cold. There was hair in the bed and we ended up not even sleeping there! Not happy with this stay at all.
Stayed 1 night in Feb 2023
Response from GM on Feb 27, 2023
On behalf of our entire staff, we are very sorry that you didn't enjoy your stay with us. We relay on feedback like yours to improve. We hope that you give us another opportunity to serve you in your future travels to Peru, IN.

10/10 Excellent

Martina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice facility.
Stayed 1 night in Jan 2023
Response from GM on Jan 19, 2023
Thank you !

10/10 Excellent

Kate

Stayed 1 night in Jan 2023

10/10 Excellent

james, Rantoul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Theperson at the front desk was amaizing
Stayed 1 night in Dec 2022
Response from GM on Dec 31, 2022
Thank you for taking the time to write the review.

10/10 Excellent

Jeffrey, Rancho Santa Margarita

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay; highly recommended.
Response from GM on Dec 31, 2022
Thank you for your good comments.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
clean & friendly
clean, comfortable bed friendly staff
Stayed 1 night in Nov 2022
Response from GM on Dec 1, 2022
Thank you for taking the time to share your comments with us about your experience.