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Reviews of Samaya Wellness Resort

4 out of 5
Samaya Wellness Resort
171/4-9 Moo 4, Lamai, T Maret, Koh Samui, Surat Thani

Reviews

7.0

Good

Rating 10 - Excellent. 8 out of 54 reviews" "
Rating 8 - Good. 26 out of 54 reviews" "
Rating 6 - Okay. 7 out of 54 reviews" "
Rating 4 - Poor. 6 out of 54 reviews" "
Rating 2 - Terrible. 7 out of 54 reviews" "

7.2/10

Cleanliness

7.2/10

Staff & service

7.0/10

Amenities

6.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

2/10 Terrible

KAJ

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The property is undergoing major renovations and shouldn't be open NOR should Wotif be advertising it. Simple as that.
Stayed 17 nights in Jun 2023
Response from Noii on Sep 1, 2023
Dear KAJ,Greetings from Samaya Bura Beach Resort ' Where the destination of wonderful holidays 'We do apologize for the inconvenience caused. We need to keep you informed that the hotel is still not ready to open since it is under maintenance. If you have an inquiry, please do not hesitate to contact us any time.Best regards,Ratchanee Sangsadab (Noii)Front Office Manager

8/10 Good

Manminder

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 3 nights in Sep 2022
Response from Front Office on Nov 3, 2022
Thank you very much for you kindly give us a review and sharing your experience to stay with us.Your feedback is valuable for us to know that our hotel operation is math with guest satisfaction. We do hope next to your holiday our hotel will get a chance to welcome you back to stay with us again.Best regards,

10/10 Excellent

Arjan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are extremely helpful and the hotel was beautiful
Stayed 3 nights in Sep 2022
Response from Fron Office on Nov 3, 2022
Thank you for your review to share our service. We appreciate to your choosing stay with us and we are looking forward to welcome you back.Best regards,

8/10 Good

mahmood dawood

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Koh Samui - Awesome
great place but it lacked fits and fittings, lots of damages and no repairs probably COVID could be the reason. No excuses required but standard need to be retained. Yes I did extended my stay but it was for the Island, amazing place and was painful to leave.
Stayed 2 nights in Apr 2021
Response from Pupeh on May 9, 2021
Thank you very much of your taking the busy time to give us the review and sharing your experience . Your feedback is valued for us to know that our hotel operating is match of guest satisfaction. We do hope that next visit our hotel will get the opportunity t welcome you back to stay with us again.

2/10 Terrible

Verified traveller

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
This resort is old and need a lot of TLC. The only think I liked about the hotel was the location and the female reception (don’t know her name) but she wears red lipstick. To make a long story short, this was the last city my friends and I visited. I booked 2 rooms for 10-12 June. We had to change rooms TWICE because one room smelled like a dead animal. The other room the maintenance guys took the room over for hours to make repairs to next room. The hotel manager had us waiting for hours just to change rooms and he really did not know what to do. According to the manager, the owner only wanted to give us lunch to try to keep us calm because they wanted a good review.. We later learned the entire hotel had NO HOT WATER and a couple of the rooms have NO AC. The beds were very, very firm. The so-called restaurant served overcooked and terrible food. The food was better at Waterline Restaurant. The hotel rates are well overpriced and they are not willing to accommodate guests by making necessary repairs before guests arrives. This hotel is not worth the money at all. Actually this hotel cost more than the other 2 hotels we stayed at in Bangkok and Chiang Mai. We had a much better experiences and the buffets were delicious. You did nothing to make sure we had a good experience in Koh Samui but take our money. Therefore I will never ever ever ever ever ever ever stay at this hotel again. I will never ever ever ever ever ever ever ever recommend this hotel to anyone.
Stayed 2 nights in Jun 2019
Response from AOF on Jun 22, 2019
Dear Valued Guests ; Greeting from Samaya Bura Beach Resort ! We do apologize from our heart that all inconvenience may caused entire your previously stay with Samaya Bura . We are acceptable and seriously noted on task of priority must be improvement . With all the things that happen right now improved . We would like to get the opportunity to welcome you back and all travellers who is looking the accommodation in Samui. Sincerely Yours, Mr. NiranUdomdet Operation Manager.

2/10 Terrible

RD, London

Disliked: Cleanliness, property conditions & facilities, room comfort
Where should I start. Awful, old, run down, needs love and a refurbishment desperately
Stayed 10 nights in Aug 2018
Response from Vince on Sep 5, 2018
Dear Valued Guest, Thank you for taking the time to give us a review. We apologize if we have not met your standards during your stay. We will definitely try our best to improve our services and facilities to give you a better experience if ever you wish to visit us again. Thank you.

10/10 Excellent

lucia, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with lovely beach. The breakfast was perfect. Everything was fine
Stayed 6 nights in Feb 2018
Response from Nina on Aug 9, 2018
Thank you for your times to leave comment. We will continue personal hospitalizes. We're looking forward to welcome you back again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Birthcation 2018
Perfect oceanfront hotel and facility was clean. Staff were very friendly and helpful. Had a nice and relaxing stay!
Response from Nina on Feb 26, 2018
Thank you for lovely comment. We will share to team to encourage and continue good service.

6/10 Okay

Emil

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Ok hotel
perfect for short staying but would not like this for a long vacation.
Stayed 4 nights in Jan 2018
Response from Nina/ Samaya Bura on Jan 27, 2018
Dear Guest, Thank you for your times to share your comments. We will try harder to improve our facilities & services.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Right on the beach. I changed to a beach facing room as the first room they put me in was on the street side with lots of traffic noise
Stayed 5 nights in Oct 2017
Thank you for your times to sharing your experience. Hope you give us a chance to serve you again in next holiday. Best Regards, Samaya Bura Team.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Hotel just out of the hustle & bustle of Lamai
SB is located within walking distance to the centre of Lamai on the beach. The hotel is clean & staff are very friendly. I was upgraded to an executive suite which was very spacious & would be great if traveling with children. This room also has access to a private pool. The beds were very hard & staff did add a topper on the bed to make this more bearable. The rooms are dark & hv a musky smell. There had been a lot of rain & no doubt this caused the smell. Overall the hotel was good but could be improved with maintenance to the building to make it better. I like staying in this location & there are plenty of taxis & shuttles passing by to go to chaweng or Lamai if you don't feel like walking.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
chilled hotel
Beutiful hotel could do with a little updating but this was happening as i was there. Had own private pool villa which was nice. Staff didnt understand english very well and service was a little hit and miss. Overall i would definately recommend this place for a quiet relaxed atmosphere.

4/10 Poor

Cindy, Brisbane

Disliked: Cleanliness, property conditions & facilities, room comfort
No charm and not comfortable.
After paying extra for a sea view room, we were shown our rooms. Upon entering the rooms, there was a damp smell. They had a poor corner view of the ocean and we were told that we had to pay even more extra if we wanted a 'deluxe' sea view room. The rooms were minimally furnished lacking in an sense of charm. Upon trying the bed, the mattress was extremely hard, like lying on wood. Later after complaining, the staff came up with an extra mattress that they placed on the bed to soften the experience. It didn't really fit, but it made it more comfortable.

6/10 Okay

Caitlin, Sydney

Disliked: Staff & service, room comfort
Was fairly disappointed in our stay as we had about 15 chinese tourists in the room next to ours constantly smoking. Our room smelt like a smoke house and we had to move. Not once were they asked to stop smoking in the rooms even though there are multiple signs in each room saying no smoking fines apply. Food at the restaurant was very disappointing and it always felt like the staff thought the guests were an inconvenience. Location is good and there are some good restaurants at other hotels nearby.

8/10 Good

Simon, London

Liked: Cleanliness, staff & service
Enjoyed our stay however not the best value for mo
Wonderfully located on lamai beach (although you need to walk up the beach a bit if you want to swim in the sea). Nice pool and outdoor area with beautiful plants. Rooms were not like the photos online (photos must be from when brand new,which it is definitely not now!). Staff were extremely friendly and helpful and made it a very pleasant stay. Breakfast was nothing special. Considering the hotel was quite empty we we're disappointed not to be moved into a different room on request as the road is very noisy (would not recommend the cheapest rooms on the road side). Overall we really enjoyed our three night stay here however we feel it was probably not the best value for money.

2/10 Terrible

Jakomi, Sydney Australia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
worst hotel I've ever had the mispleasure to stay in anywhere in the world. No swimmable beach despite misleading pictures. No water the swimming pool. Staff were horrible no understanding of customer service whatsoever. Finally bed was like sleeping on a bed of bricks.

8/10 Good

A and N

Liked: Cleanliness, staff & service, room comfort
Great stay.
We enjoyed a relaxing week at the hotel. The restaurant had great food and the pool was a perfect place to relax and enjoy the view. Above all, the amazing staff took great care of us.

10/10 Excellent

Azadi, Kurdistan

Liked: Staff & service
Value for money
One of the best "value for money" stays in Lamai

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
Probably better around
- Taxi did not arrive at the airport as booked. - Staff knew little about the area as were "only working there for a couple of months". - Air conditioning was terrible in rooms.

4/10 Poor

boujie

Disliked: Cleanliness, staff & service, room comfort
probably used to be great
only stayed here b/c we got a good rate and the place looked luxurious from outside. inside has all the trappings of a great hotel, but the little things let it down. the hot tub bubbles don't work. the beds are rock hard. the floors are cracked. everything just felt dilapidated, a hanger actually fell apart in my hands. at one time, probably 10 years ago, i'm sure this hotel was stellar. now, not so much.

10/10 Excellent

Matthew, New Zealand - Canterbury

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Susan, New Zealand - Northland

Liked: Cleanliness, property conditions & facilities
Facilities: Above average; Value: Inexpensive; Service: Polite; Cleanliness: Lovely;

8/10 Good

SnipNala

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very beautifull hotel. Wonderful pool and nicely located on the beach. Price is really good for what you get.

8/10 Good

Daniel, Australia - QLD - Gold Coast

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Nice , good pool; Value: Average price, Fair price; Service: Good, Respectful; Cleanliness: could be a bit better; nice hotel, but theres better for the price

8/10 Good

Anonymous

Liked: Cleanliness
Hotel is relatively nice. One
Hotel is relatively nice. One big problem is that it is located very close to the main road and if you get a room at the front of the hotel it is very noisey. Restaurant and bar are very expensive in comparison to down town Lamai. Cost 100THB to get to Lamai center with those red buses after bargaining.

8/10 Good

Agadasch

Liked: Cleanliness, staff & service, room comfort
Good hotel but location is not optimal
The hotel is directly located on the main road. Rooms towards the road are quite noisy. We changed the room against an upgrade fee and then it was okay. So, never take the cheapest room type as they all face the road ("Mountain View"). The hotel itself is very good and the staff friendly. The beach in this area is not very nice. We went to the southern tip of Lamai at Gramdmother/Grandfather rock and its great there (but you need a bike/car).

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
l acceuil et les conseils tres bien bord de mer et piscine agreable
Stayed 8 nights in Feb 2019
Response from AOF on May 16, 2019
Dear Valued Guests ; Thank you very much of your taking the busy time to give us the review and sharing your experience of previously to stay with us. Your feedback is valued for us and all travellers around the world who is looking the accommodation of Koh Samui. We do hope that next visit our hotel will get the opportunity to welcome you back to stay with us again. Sincerely Yours, Mr. Niran Udomdet Operation Manager

8/10 Good

Emilie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Sep 2018
Response from Vince on Oct 17, 2018
Thank you for your honest review of our property. We greatly appreciate it and we'll do our best to improve our service for your next visit.

10/10 Excellent

patricia, koh Samui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Preciosa piscina con vistas al mar
Lujoso y a buen precio. Trato bueno, desayuno variado,
Stayed 3 nights in Jul 2018
Response from Vince on Aug 8, 2018
Dear Ms. Patricia, Thank you for your review. We will certainly try our best to improve and provide with the best service possible on your next visit.

8/10 Good

Mike Vallentin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2017
Response from Nina/ Samaya Bura on Jan 27, 2018
Thank you for your times to survey. We look forward to welcome you back again.

8/10 Good

alex, münchen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr tolles Hotel
Wir hatten 2 Zimmer mit Meerblick für 4 Nächte. Sehr freundliches Personal, saubere und Grüße Zimmer. Beim Frühstück gibts eine sehr große Auswahl. Schöner Pool und Liegen mit Sonnenschirmen. Ich würde wieder kommen.
Stayed 4 nights in Dec 2017
Response from Nina/ Samaya Bura on Jan 9, 2018
Dear Guest, Thank you for times to share your experience to stayed with us. Your comment is great value for our team member all. Looking forward to welcome back again.

4/10 Poor

le, paris

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Noisy place to be, wrong pictures
The hotel is situated on a very busy and noisy street. The main pictures were those of a swimming pool that is not accessible (only for suites). The staff is rude. Breakfast to improve. The beach was rather dirty with very shallow water. Fountains were out of order with Brown water and algae. What a shame...
Stayed 7 nights in Aug 2017
Response from Nina on Aug 27, 2017
Dear Guest, It is with sincere regret that we note your dissatisfaction with our service and facilities. We apologize for this obvious lapse in service. Your comment will be forwarding to management team to be address urgently.

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Room comfort
Prima voor een kort verblijf
Het bed was ontzettend hard. Vooral als je ook nog eens verbrand is kom je de nacht niet goed door. Ontbijt was niet veel bijzonders, maar voor 2 nachten een prima verblijf.

10/10 Excellent

daniel, lagarde pareol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bon hôtel, bien placé à la sorti du village donc pas trop de bruit la nuits. Le personnel est vraiment au top, à nos petit soins. Le petit déjeune est complet et bon. La chambre est spacieuse et très propres ainsi que tout l hôtel. Ils ont également un service qui vous propose des visites de l'ile. Je recommande.

8/10 Good

stephen, hong kong

Liked: Cleanliness, property conditions & facilities, room comfort
Nice see view
Very good room design, privacy is satisfied. See view also very good, and the bathroom also a very good place to stay.

8/10 Good

Adrian, Schweiz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Besuch bei Freunden
Besuch bei Freunden auf Samui. Gut gelegenes Hotel um in alle Richtungen Samui zu erkunden. Obwohl direkt am Meer kann man es nicht als Strandhotel bezeichnen. Hotel ist unter neuer Führung, ist auf dem besten Weg wieder richtig gut zu werden. Frühstück ist verbesserungsfähig....

8/10 Good

Ekaterina, Berlin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Отель по тайским меркам хороший! Но! Номер, без вида на бассейн или море, выходит на улицу с очень оживленным движением! Спать от этого шума не могли три ночи! Поменять номер возможно было только с доплатой! Так как пометки на сайте о выходящими окнами на трассу не было, менеджер поменяла нам бесплатно, что было очень приятно! В баре коктейли делать не умеют, кухня не вкусная, хоть и есть школа от шеф повара. Завтрак обычный. Обед и ужин рекомендую в недорогом ресте HUT недалеко от отеля.

8/10 Good

Kim en Susanne , Nederland

Liked: Staff & service, property conditions & facilities, room comfort
Leuk hotel in een rustige omgeving
Mooi hotel waarbij je waar voor je geld krijgt. Het hotel is rustig gelegen met een gezellige uitstraling. Ontzettend behulpzaam personeel ondanks dat ze niet allemaal heel goed Engels kunnen spreken doen ze toch alle moeite voor je. Mocht je excursies willen boeken kan dit in het hotel. Je betaalt iets meer, maar je krijgt er veel service voor terug.

2/10 Terrible

Philippe, Paris

Disliked: Staff & service, property conditions & facilities, room comfort
Horrible
To avoid Service is a disaster Very noisy, along the main road No beach

4/10 Poor

Art, Dublino

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
spiaggia hotel inesistente,10min cammino distante
Deluso dai servizi dell'hotel soprattutto con camere vecchie e letti molto scomodi, molto basso il rapporto qualità prezzo. Il ristorante dell'hotel scarso e molto caro confrontato a ristorantini a due passi dall'hotel con molte più scelte sul menu alla metà prezzo.

2/10 Terrible

TONI, taiwan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
非常糟糕
飯店冷氣壞了請飯店處理,也不願意協助換房,就一直讓我們等他修理,一直搞了幾個鐘頭都無法解決問題,浪費顧客時間,而且最後冷氣依然不冷

10/10 Excellent

bruno, fbruno la rochelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel super
Le personnel très agréable le cadre sympa restaurant cher établissement propre au calme petit déjeuner acceptable par contre il faut prendre une chambre vue mer pas coté route

8/10 Good

Jesper, Sweden

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ok but a little out of the area
OK hotel if you are taking the delux room Nice view abd not in the middle of the mess of Lamai The traffic from the road can be a little disturbing if you are in the room Breakfast ok but nothing special Pool ok and close to the ocean We tried ordering food at the resturant but two days without prawns and then we went elsewere 15min walk to Lamai

6/10 Okay

A, L H

bon rapport qualite prix
accueil médiocre à l'arrivée restauration pdj moyenne chambre propre confortable service chambre efficace en cas de problème piscine très propre jolie vue

6/10 Okay

Jean-Thierry

Hotel acceptable 2/3 étoiles au standard français. Petit déjeuner médiocre.

8/10 Good

Jari Kalervo, Tampere

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parin viikon lomamatkalla
Hotellin henkilökunta ystävällistä ja palvelualtista. Huone iso ja siisti, se myös siivottiin päivittäin. Vastaanoton henkilökunta hoiteli jopa kadulla jalkansa ruhjoneen turistin ensiavun ja lääkinnän hymyssä suin ja he huolehtivat voinnin tarkistamisesta vielä myöhemminkin. Ravintolan ruokalista hyvä, joskin hintava. Annokset näyttäviä. Aamiaistarjoilukin toimi niinä aamuina, kun saman aikaisesti ruokailemassa ei ollut isompaa porukkaa. Iso, merinäköalalla (ja altaalle päin) oleva huone oli myös öiseen aikaan hiljainen, tilanne on tuskin sama vilkkaan kadun suuuntaisissa huoneissa. Huoneissa isot parvekkeet. Allas-alue päivisin rauhallinen, eikä hotellin rannassa läpikulkua päättyvän ranta-alueen vuoksi. Varsinaista hiekkarantaa hotellilla ei ole, mutta tukevat portaat rantaveteen hotellin allas-alueelta ajoi lähes saman asian. Myös isommalle hiekkarannalle kävelet n. kymmenessä minuutissa. Kaupat (2kpl) vieressä, ravintoloihin ja ostoksille n. 10-20 min. kävelymatka. Lavataksit ja taksit kulkevat hotellin edustalla kuitenkin lähes nonstoppina.

6/10 Okay

Verified traveller

Liked: Staff & service
Hotel ok
Les chambres pourraient etre renovées! Vue sympa depuis le bar et restaurant!

2/10 Terrible

Per sætre, Oslo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
ikke bademuligheter
Det var et skuffende møte med dette hotellet. Flere km. fra nærmeste tettsted, ingen restauranter i nærheten og den private stranden viste seg å være en fiskebåthavn. Den var steinete og langgrunt. Måtte gå flere hundre meter før leggene ble våte. Kl. 22.30 om kvelden ble alt lys på stranden slukket. Dårlige spisemuligheter og personalet var lite imøtekommende.

4/10 Poor

Armando, Meaux, FRANCE

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Déçus! Il y a mieux à proximité pour le mm budget!
- Chambres (Maya Pool) : Moyen. Malgré notre surclassement par rapport aux chambres Deluxe, nous avons été déçus. Nous nous attendions à retrouver le standing d'un 4 étoiles, or cela correspond plutôt à un 3 étoiles assez moyen. Chambres assez grandes mais vieillissantes, au niveau de la déco comme de la propreté. - Equipements : Moyen. Piscine assez petite. Manque d'activités : manque une salle de sport, ou au moins une table de ping-pong… Point positif : les chambres Maya Pool que nous avions donnent accès à une petite piscine privée, à laquelle seules quelques chambres ont accès. - Personnel : Très bien. Souriant et serviable. - Petit-déj : Moyen. Pas énormément de choix, surtout quand on préfère le sucré… Pas de chocolat chaud. - Situation géo : Assez bien. Accès direct à la mer même si le peu de plage à cet endroit n'est pas terrible. Situé à la sortie de Lamai, donc si vous voulez aller souvent dans la rue principale cela réclamera pas mal de marche ou de trajets en songthaew. Nous sommes partis avant la fin de notre réservation car nous étions déçus et avions trouvé bien mieux pour le même budget à proximité.

6/10 Okay

Ida

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
bodde här i en vecka, låg utanför någon livlig stad, alltså inte ens någon "marknad" utanför, för att komma till chaweng stad kunde man ta taxi för 400baht dit och 400 tillbaka. Förstörde väldigt mycket för oss då de inte fanns någon resturang i området av vårt hotell förutom andra hotellresturanger.. personalen på hotellet va även väldigt otrevliga, ville inte hjälpa till med hur vi skulle ta oss vidare till ön koh tao så vi fick åka med en taxi och betala väldigt mycket överpris tråkigt nog..fick även rummet vid vägen där de körde bilar och mopeder dygnet runt,va väldigt lyhört så svårt att sova på natten..om du ska åka på en "relaxing" semester rekommenderas detta.annars, hitta ett annat boende..