Breakfast, lunch, dinner served; Thai cuisine
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Reviews of Ploen Chaweng Koh Samui by Tolani

3 out of 5
Ploen Chaweng Koh Samui by Tolani
37/90-1 Moo 3, T. Bophut, Chaweng Beach, Koh Samui, Surat Thani

Reviews

8.4

Very good

Rating 10 - Excellent. 27 out of 83 reviews" "
Rating 8 - Good. 42 out of 83 reviews" "
Rating 6 - Okay. 12 out of 83 reviews" "
Rating 4 - Poor. 1 out of 83 reviews" "
Rating 2 - Terrible. 1 out of 83 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

8.8/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

8/10 Good

Binta

Stayed 3 nights in Nov 2023
Response from Peam on Nov 27, 2023
Dear Guest Thank you very much for taking your time to share your feedback with us. We are grateful that our staff and our room make your stay enjoyable, . Thank you again for choosing stay Best regards, Ploen Chaweng Koh Samui by Tolani

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 3 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2019
Response from PloenTeamCareService on May 2, 2019
Thanks so much for your feedback, we really appreciate it!

8/10 Good

Tom

Liked: Property conditions & facilities, room comfort
Good Quiet Location
Good location, quiet but just a few minutes walk to bars and restaurants. Best to turn left at the Mercury hotel and walk 10 minutes to the heart of Chaweng nightlife. Our room had a pretty serious ant problem which was dissapointing. When explaining to the staff they sprayed the room but not a lot else unfortunately. Room was modern and clean - great WiFi and good aircon. 7-11 less than 2 minutes walk away. Expect to pay around 300 baht to the airport in a taxi.
Stayed 4 nights in Feb 2019
Response from PloenTeamCareService on May 2, 2019
Thanks to all customer. We are delighted to host you on this holiday. We apologize if there are any errors and we hope to see you again. Kind regards, PloenTeamCareService

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and nice hotel but we prefer an outdoor pool. The roof jacuzzi not enough.
Stayed 6 nights in Dec 2018
Response from PloenTeamCareService on May 2, 2019
Thanks to all customer. We are delighted to host you on this holiday. We apologize if there are any errors and we hope to see you again.

8/10 Good

Josh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018
Response from PloenTeamCareService on May 2, 2019
Thanks so much for your feedback, we really appreciate it! Kind regards, PloenTeamCareService

6/10 Okay

Sofia

Nice interior and friendly staff! Unfortunately though, the room smelled like mold and sometimes there were no pressure in the water pipes so we couldn’t shower. There were no breakfast and when we ordered and paid for it, it took forever to get it and it wasn’t very nice. Quite a walk from the Chaweng center. Otherwise good!
Stayed 7 nights in Dec 2018
Response from PloenTeamCareService on May 2, 2019
Thanks to all customer. We are delighted to host you on this holiday. We apologize if there are any errors and we hope to see you again.

10/10 Excellent

Francesca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect hotel, so comfy and clean
Stayed 4 nights in Nov 2018
Response from Sinee GSA Team on Dec 20, 2018
Thank you so much for choosing Ploen Chaweng Hotel Please come back again. We are always at your service. ^^

8/10 Good

Liron M, in the south part of chaweng

Liked: Cleanliness, staff & service, property conditions & facilities
very value for money
it was great. no complains beside the bed is very firm. the towels too can be softer... really clean, quiet zone, good shower!
Stayed 1 night in Nov 2017
Thank you for reviewing our hotel. Your comments and suggestions are highly appreciated. And we look forward to welcoming you again.

8/10 Good

ross

Liked: Cleanliness, staff & service, property conditions & facilities
Good quiet hotel few min walk to beach
15 min walk to shopping centre 20 min walk to nightlife but only few mins walk to beach roof top pool is small but ok to cool off hotel us very quiet downstairs pool seems to be indoor decoration. Hotel is safe to walk back to and staff fine
Response from PLOEN Chaweng, Koh Samui on Mar 10, 2017
Thank you so much for your wonderful feedback and we look forward to welcoming you again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean but the map location is deceptive
From the map it appears as if the hotel is along the beach: it's not (the real location is actually across the main street and next to Penzy Guesthouse). The resorts along the beach completely block access to the beach so you have to walk 1km north to a small public access road. That was really disappointing. Besides that, the room is nice and clean with good styling and a small kitchenette. The pools are actually quite small and more suited for relaxing instead of swimming.
Response from PloenTeamCareService on May 2, 2019
Thanks so much for your feedback, we really appreciate it!

10/10 Excellent

S&L, Ireland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
We absolutely loved our stay here. The hotel is beautiful and the staff are very nice and extremely helpful. we would highly recommend staying here.

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly Boutique Hotel
Lovely hotel with a definite boutique feel. Room was great, staff couldn't be more helpful and the price more than reasonable. Small criticisms; air con not as efficient as it could have been and the rooftop pool sunbeds a little tired. Overall great and awesome value.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities

10/10 Excellent

David, australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel with interesting vibe
hotel is quite new and interestingly designed, room was clean and toilet was separate from bathroom and had a fan which was nice. a lot better than previous hotel I stayed in and worth the extra money.

10/10 Excellent

Steve, Dubai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room for 3!
We were a bit limited for choice as we needed a triple. However this was an excellent choice. Good value nice room with everything uou needed. Very stylish, clean etc. The only gripe was the location which was at the opposite end of Chaweng to.the action (with no trade off in terms of nicer beach). Frankly only 20 mins walk away though!

8/10 Good

Elaine, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel close to Chaweng Beach
We enjoyed our stay at Ploen Chaweng. It was within walking distance to many great shops and restaurants on the main road, and 10 minutes walk to the beach! The size of the room was great, and it included a mini kitchenette with a refrigerator and microwave. The walk-in shower was also large. The balcony came in handy for air drying our bathing suits after a swim! The only complaints is that although the bed was large, it was a bit on the hard side; also, the walls are thin so we could hear our neighbor's TV at night. The worst part of our stay were the towels! They really need to be updated; they were thin and rough.

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Hotel was nice, however the room was not cleaned, even if I asked them to clean it. The only thing they did was fix the bed, but didn't clean the bathroom, or the dishes in the sink. Sloppy for my taste. The internet had this annoying logging system, but worked OK. Everything else was fine.

8/10 Good

christine , citrus heights ca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel. Close to shopping and food
The rooms are small but cozy. The staff is friendly but doesn't speak much English. It was close to the night market, within walking distance. The bbq that was within walking distance was good too

8/10 Good

Si Siong, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A beautiful hotel
The hotel is really beautiful and put many effort into details, but sadly the location is not good as I thought, and the sea view was blocked by others hotel, you need to walk 10 minutes to the beach.

8/10 Good

JINGJING, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Gem
I enjoyed my stay, good price with excellent service. Even through the hotel is not right beside the beach (10 mins walk), you do not miss much that beach is super Dirty. The hotel is located on the chaweng area, great location; however, it is noisy at night. Must close all the window if you would like to have a good night sleep. Overall, it is a great experiece. A little gem on koh Samui.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

david, Murcia, Spain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb Boutique Hotel
a superb modern Boutique Hotel, 5 minutes from main beach,10minutes for shopping and nightlife, though there are plenty of bars/restaurants on the doorstep. Staff superb, they cannot do enough for you. Rooms amazing for the price, would definitely stay there again and recommend it.

8/10 Good

Gene, San Francisco, CA, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value, clean and modern at affordable rates
Was pleasantly surprised by Ploen Chaweng. Very clean hotel and rooms, daily service, and good location just close enough to the nightlife in Chaweng, but far enough away to avoid the crowds and noise. About a 10 minute walk to the main nightlife strip. Friendly front desk. Very good value to be had here; modern, clean hotel with friendly service at very affordable rates. Only gripe is that they didn't tell us not to throw away the glass water bottles, which get refilled, so we had to pay 100 baht for each of the two we threw away.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Ploen
The rooms were fabulous well decorated and comfortable and spotless. The hotel staff were friendly, professional and couldn't do more to make you comfortable and assist your new requeats

10/10 Excellent

Thomas, Wales

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Boutique Hotel
You must stay at this beautiful boutique hotel if visiting Ko Samui. This place is incredible, so cheap, extremely clean, modern decor, friendly staff! Not one thing I'd change about this hotel, we actually visited this hotel twice within 10 days

8/10 Good

Stephen, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, clean and new
Stayed here for two nights, hotel is lovely great location, pools not really usable but was fine. Nice staff and confortable stay.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean and comfortable room, a bit far
From the main happenings of the street and the mall

8/10 Good

Andi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trendy Hotel close to the Beach
It's a very nice hotel and quite new. The room/bathroom look very nice. The location is not the best if you are party people, as it is a 30min walk to the centre.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service

10/10 Excellent

phillip, texas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great staff
This place is on the quieter end of the beach. Most amazing staff. They literally made us breakfast at 2 a.m. multiple times as the hotel has 24 hr room service. Big, clean rooms.

2/10 Terrible

Ante

Travelled with partner
Disliked: Staff & service, property conditions & facilities
Personal klaut aus den Zimmern. Sind 14 tage vorher ausgecheckt und haben uns ein neues Hotel suchen müssen. Hotelmanagerin liess sich nicht blicken.
Stayed 20 nights in Feb 2020
Response from mui GSA on Feb 27, 2020
Dear, the guest. We have noted your comments regarding your lost property. However, we must advise that the hotel provides safe deposit box in the room for your convenience and safety. Therefore, unless an item is handed for safekeeping, the hotel is not responsible for any loss. In your situation, as we suggested, you had reported the loss to the local police who investigated it and found no evidence of theft. If you have your own travel insurance, we would advise that you use the police report to file the claim. Whilst remaining sympathetic to your situation, we trust that you will understand that under the circumstances, we cannot accept any responsibility for the loss you have incurred. We do sincerely hope you are able to settle the matter with your insurance company. Best Regards, PloenCareServiceTeam.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
Correct mais sans plus
Hôtel un peu éloigné des endroits qui bougent, literie pas terrible et chambre pas très bien isolé (on entendait une femme crier dans l’hôtel à 4h du matin -_- ) Le personnel est sympathique et l’hôtel dans son ensemble est propre. Avec une meilleure isolation la note aurait été bien plus élevée.
Stayed 3 nights in Jan 2020

8/10 Good

Marie Camille

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

6/10 Okay

Verified traveller

Liked: Amenities
Disliked: Property conditions & facilities
Stayed 1 night in Jan 2020

10/10 Excellent

Taka.u, Japan

Liked: Staff & service, amenities, property conditions & facilities
ベッドには心温まるウェルカムフラワー？や可愛げな人形も置いてくれてあり、お湯の出るスピードも今まで止まった中で1番早かったです！どのスタッフも笑顔で対応してくれて…とてもコストパフォーマンスが良いホテルでした。
Stayed 2 nights in Dec 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Der Pool auf dem Dach war kein wirklicher Pool, man konnte dort nur sitzen. Merkwürdige Frühstücksangebote. Große Baustelle im direkten Umfeld. Angestellte sehr nett und hilfsbereit,alles sehr sauber.
Stayed 4 nights in Jul 2019
Response from Mui GSA on Sep 4, 2019
Thank you for choosing to with our hotel stay .Sorry for the inconvenience There may be noise when resting on customers. Because there is construction in the area near our hotel Thank you for your feedback and we will continue to improve it. The hotel is happy to serve you.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Really clean hotel, the rooms are correct juste like the pictures.
Stayed 3 nights in Jul 2019
Response from mui GSA on Aug 4, 2019
Thanks to all customer. We are delighted to host you on this holiday. We apologize if there are any errors and we hope to see you again. Kind regards, PloenTeamCareService

10/10 Excellent

Guillaume

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019
Response from mui GSA on Aug 4, 2019
Thanks to all customer. We are delighted to host you on this holiday. We apologize if there are any errors and we hope to see you again. Kind regards, PloenTeamCareService

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 7 nights in Nov 2018
Response from PloenTeamCareService on May 2, 2019
Thanks so much for your feedback, we really appreciate it!

6/10 Okay

coco, ＪＡＰＡＮ

Liked: Cleanliness, property conditions & facilities, room comfort
チェックイン時、フロントが駐車場の把握をしていなくて、他のホテルの駐車場を案内され嫌な思いをしたり、ありえない場所に停めるよう指示されたり、グルグル周囲を徘徊しなくてはならず大変な思いをした。次の日、別のスタッフからホテル裏に駐車場がある事を聞き、驚愕した。大変疲れた。
Stayed 2 nights in Jul 2018
Response from PloenTeamCareService on May 2, 2019
Thanks to all customer. We are delighted to host you on this holiday. We apologize if there are any errors and we hope to see you again.

10/10 Excellent

Emil Ramdal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Amazing place. Friendly staff, super close to the beach
Response from Guest Dervice Team on May 16, 2018
Highly appreciated your comments and thank you.

10/10 Excellent

Danni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rent, billigt, tæt på byen. Meget venligt personale. Gåafstand til centrum og strand.
Response from PLOEN Guest Service Team on May 16, 2018
Highly appreciated your comments and thank you.

8/10 Good

sebastien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bon rapport qualité prix
RAS belle chambre , personnel à l écoute , un peu excentré mais mieux pour la tranquillité, 1 point négatif piscine sr le toi minuscule bien pour des petits enfants
Response from PLEON Guest Service Team on May 16, 2018
Highly appreciated your comments and thank you.

8/10 Good

Hanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lækkert hotel
Det er et super lækkert hotel, med gode rummelige og pæne rene værelser
Stayed 4 nights in Feb 2018
Response from PloenTeamCareService on May 2, 2019
Thanks so much for your feedback, we really appreciate it!

10/10 Excellent

Boonlert

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2017
Response from PloenTeamCareService on May 2, 2019
Thanks so much for your feedback, we really appreciate it!

8/10 Good

Hyunjeong Song, Seoul

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Convenient room and safe small hotel
Pros: good staffs and convenient room. Cons: Tiny swiming pool Overall goog for stayng a couple of days and takes 15 minutes to the beach.
Response from PloenTeamCareService on May 2, 2019
Thanks so much for your feedback, we really appreciate it!

8/10 Good

nok, orleans

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cosy
Étant 3 amies ,nous avons sejourné pendant 4 jours. Le personnel est accueillant, la chambre convenable, les coussins moelleux, une cuisine équipée. La piscine du haut ne permet pas de nager mais idéal pour tremper et se reposer. L'hôtel est à moins de 10min de la plage et à 15min du central market. Je recommande cet hôtel.
Response from PloenTeamCareService on May 2, 2019
Thanks so much for your feedback, we really appreciate it!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
很好啊，服务非常好
很好啊，服务非常好
Response from PloenTeamCareService on May 2, 2019
我很感谢你们. Thank you for staying with us and for taking your time to share your review regarding your hotel experience. We are are very glad to hear that you had a great time. It is our pleasure having you and we look forward to welcome you back here again in the future.