Ratings based on 21 Verified Reviews

3.5 out of 5
76% of guests recommend
4.1 Room cleanliness
3.4 Service & staff
3.6 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
1out of 5
by A verified traveller fromEngland

Got a refund and left quick!

Posted 9-Jan-2017
Pros: Nothing at all!!!!!
Cons: Customer service - The manager needs to be replaced or start actually caring about his guests. The doors are very basic, could easily break in
Location: Stay somewhere else if you want things to do. There is nothing and barely any restaurants.
Knew the hotel was going to be basic when we booked but as we couldn't get in to the nicer hotel on the beach we decided to go for it anyway as we had heard that it was on one of the nicest beaches in koh Samui. Unfortunately the weather turned extremely bad. First morning there we woke up to find that the floor was flooded due to there being big gaps between the door and the frame. The wind had blown rain in with such force that things we had put on the floor the night before were soaking wet. After breakfast (which is also a shambles by the way!) we had a power cut. Everything stopped. Including the water which runs on a pump. That meant we had no shower and no toilet! Reception said it would a couple of hours which we were fine with. After two hours we returned to reception as it was still off. They told us that the power was out everywhere and were still waiting. We decided to take a walk down to a restaurant the other end of the beach to see how they were coping. Turns out they had everything working and had all day! our hotel had lied. 5.30pm we had not had power for 6 hours and it was getting dark. Couldn't use anything & had not been offered anything by the hotel, not even a torch! The manager actually laughed at us when we got to speak to him. I asked what we were paying for if not even the toilet could be used. He could't be bothered to deal with us so refunded the money and we packed up quick to head to back to our previous, much nicer, hotel.
4out of 5
Recommended
for Everyone
by A verified traveller fromReutlingen

Kleines gemütliches Hotel mit schönem Strand

Posted 31-Aug-2016
Ein kleines Hotel direkt am Strand. Der Strand, eine Bucht, ist schön und eignet sich toll zum Baden für Kleinkinder. Die Zimmer sind sehr sauber! Das Personal ist stets sehr freundlich. Das Hotel würden wir wieder buchen.
4out of 5
Recommended
for Everyone
by A verified traveller fromReutlingen

Empfehlenswert

Posted 12-Aug-2016
Das Hotel ist überschaubar, also nicht allzu groß, was natürlich für sich spricht. Das Personal ist sehr freundlich und die Zimmer werden auf Wunsch hin sehr sauber gereinigt und aufgeräumt. Die dazugehörige Strandbucht ist traumhaft schön. Vor allem für Kinder die gerne Schnorcheln ist dieser Strand empfehlenswert. Das Frühstücksbuffet ist vollkommen ausreichend. Preis-Leistung top!
3out of 5
by A verified traveller

Next to beach but location is terrible

Posted 11-Jun-2016
Pros: Beach
Cons: Rooms
Location: Only beach nearby, there is nothing else to do nearby.
Hotel is next to secluded beautiful beach but location is terrible. The nearest market is pretty far and you may end up spending a lot to reach there.
3out of 5
Recommended
for Everyone
by A verified traveller fromvenlo

Top ligging. Echter...

Posted 7-Jun-2016
Locatie prima. Hotel ook goed. Prima faciliteiten. Echter... We hadden een granieten ongeslepen rotsblok in de badkamer. Hier stootte mijn vriendin in de nacht jaar teen aan en gleeduit over de rotsblok. Enkele fikse schaafwonden aan been en onder kant teen die wond. Ik zou een andere kamer vragen mocht je overwegen hierheen te gaan
3out of 5
Recommended
for Everyone
by A verified traveller

Hotel an einer super Bucht

Posted 9-May-2016
Wunderschöner erholsamer Urlaub an einer traumhaften Bucht mit herrlich feinen weißen Sand
5out of 5
Recommended
for Everyone
by A verified traveller fromLondon

Amazing holiday!

Posted 6-Apr-2016
We had an absolutely brilliant time at Crystal Bay. Not sure how anyone can give this place a bad rating. The hotel is small and basic but has everything you need. We had a seaview deluxe room which was clean and a decent size. The food is good and the staff very friendly and helpful. The yacht club restaurant is great but more expensive, and the pool there is lovely. But the best bit is the beach. No rubbish at all and not too crowded. Just soft sand and the warm sea. Would go back tomorrow!
5out of 5
Recommended
for Everyone
by A verified traveller fromPP

สะดวกสบาย บรรยากาศดี

Posted 27-Mar-2016
ห้องพักอยู่ในระดับโอเค วิวดี บรรยากาศดี พรักงานน่ารัก ส่วนมากมีชาวต่างชาติ ทะเลสวยงามมาก มีโอกาสไปพักอีกแน่นอน
4out of 5
Recommended
for Everyone
by A verified traveller fromparis

Posted 25-Feb-2016
Hôtel très bien situé entre Lamaï et Chaweng Les pieds dans l eau
3out of 5
Recommended
for Everyone
by A verified traveller

Prima locatie

Posted 25-Sep-2015
Gastvrijheid personeel wisselend. Locatie prima tussen Lamai en Chaweng. Veel leuke restaurantjes in de omgeving Oals Romantic Bamboo. De grand Deluxe Seaview kamer zeer comfortabel en schitterend uitzicht.