Title: Grand Mercure Yatsugatake Resort & Spa - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Grand Mercure Yatsugatake Resort & Spa Boardwalk/promenade hotel with a full-service spa and a 24-hour front desk ![Premium bedding, down comforters, in-room safe, desk](https://images.trvl-media.com/lodging/12000000/11790000/11786300/11786216/38485fa2.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Lobby](https://images.trvl-media.com/lodging/12000000/11790000/11786300/11786216/ecc0ee22.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Rooftop terrace](https://images.trvl-media.com/lodging/12000000/11790000/11786300/11786216/720679c0.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Restaurant](https://images.trvl-media.com/lodging/12000000/11790000/11786300/11786216/1178c835.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Executive Room (2 Twin Beds and 2 Extra Beds)](https://images.trvl-media.com/lodging/12000000/11790000/11786300/11786216/85adb4cd.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Escape to Grand Mercure Yatsugatake Resort & Spa, where you can unwind in the indoor mineral hot spring or explore the nearby Kiyosato Highland Park and Seisen Footbath. Indulge in a rejuvenating massage, enjoy free WiFi and self parking, then spend time with family at the playground or arcade/game room. 8.2 Very good ## Popular amenities - - Spa - All-inclusive - 24/7 front desk - Laundry - Free WiFi ## Room options ### Check availability for these dates Tonight [Oct. 30 - Oct. 31](https://www.expedia.ca/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=11786216&PinnedHotelID=11786216&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=11786216&PinnedHotelID=11786216&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 31 - Nov. 1](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=11786216&PinnedHotelID=11786216&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=11786216&PinnedHotelID=11786216&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 31 - Nov. 2](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=11786216&PinnedHotelID=11786216&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=11786216&PinnedHotelID=11786216&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 7 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=11786216&PinnedHotelID=11786216&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=11786216&PinnedHotelID=11786216&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 3+ beds Showing 13 of 13 rooms ![Classic Room (Japanese Style. 4 Futon Beds)](https://images.trvl-media.com/lodging/12000000/11790000/11786300/11786216/9717fc0f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Room (Japanese Style. 4 Futon Beds) 7.0 Good 18 reviews ### Highlights Separate sitting area Air conditioning Refrigerator LCD TV Blackout drapes/curtains Down duvet Premium bedding Hair dryer - 388 sq ft - Sleeps 8 - 4 Twin Futons ![Standard Room (2 Twin Beds and 1 Sofabed)](https://images.trvl-media.com/lodging/12000000/11790000/11786300/11786216/c08cb66c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room (2 Twin Beds and 1 Sofabed) ### Highlights Separate sitting area Air conditioning Refrigerator LCD TV Blackout drapes/curtains Down duvet Premium bedding Hair dryer - 388 sq ft - Sleeps 5 - 2 Twin Beds and 1 Double Sofa Bed ![Premium bedding, down comforters, in-room safe, desk](https://images.trvl-media.com/lodging/12000000/11790000/11786300/11786216/b7c3c752.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Room (2 Twin Beds,1 Sofabed and 1 Extra bed) 7.8 Good 6 reviews ### Highlights Separate sitting area Air conditioning Refrigerator LCD TV Blackout drapes/curtains Down duvet Premium bedding Hair dryer - 388 sq ft - Sleeps 8 - 2 Twin Beds and 1 Double Sofa Bed ![Premium bedding, down comforters, in-room safe, desk](https://images.trvl-media.com/lodging/12000000/11790000/11786300/11786216/f984a8d1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Room (Japanese-Western Style. 2 Twin Beds and 2 Futon Beds) ### Highlights Separate sitting area Air conditioning Refrigerator LCD TV Blackout drapes/curtains Down duvet Premium bedding Hair dryer - 388 sq ft - Sleeps 7 - 2 Twin Beds and 2 Twin Futons ![Premium bedding, down comforters, in-room safe, desk](https://images.trvl-media.com/lodging/12000000/11790000/11786300/11786216/65da8771.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Room (2 Twin Beds and 2 Extra Beds) 8.4 Very good 14 reviews ### Highlights Separate sitting area Air conditioning Refrigerator LCD TV Blackout drapes/curtains Down duvet Premium bedding Hair dryer - 388 sq ft - Sleeps 6 - 2 Twin Beds and 2 Double Sofa Beds ![Executive Junior Suite, 2 Twin Beds and 4 Extra Beds, Mountain View](https://images.trvl-media.com/lodging/12000000/11790000/11786300/11786216/325501f3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Junior Suite, 2 Twin Beds and 4 Extra Beds, Mountain View ### Highlights Separate sitting area Air conditioning Refrigerator LCD TV Blackout drapes/curtains Down duvet Premium bedding Bidet - Sleeps 8 - 2 Twin Beds ![Executive Suite, 2 Single Beds, Mountain View](https://images.trvl-media.com/lodging/12000000/11790000/11786300/11786216/f2828075.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Suite, 2 Twin Beds, Mountain View ### Highlights Separate sitting area Air conditioning Refrigerator LCD TV Blackout drapes/curtains Down duvet Premium bedding Bidet - Sleeps 4 - 2 Twin Beds ![Classic Room (Japanese-Western Style. 2 Twin Beds and 3 Futon Beds)](https://images.trvl-media.com/lodging/12000000/11790000/11786300/11786216/ada7ac79.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Room (Japanese-Western Style. 2 Twin Beds and 3 Futon Beds) ### Highlights Separate sitting area Air conditioning Refrigerator LCD TV Blackout drapes/curtains Down duvet Premium bedding Bidet - Sleeps 10 - 2 Twin Beds and 3 Twin Futons ![Premium bedding, down comforters, in-room safe, desk](https://images.trvl-media.com/lodging/12000000/11790000/11786300/11786216/b7c3c752.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Room, 2 Twin Beds (1 Extra Bed) ### Highlights Separate sitting area Air conditioning Refrigerator LCD TV Premium bedding Down duvet Blackout drapes/curtains Separate bedroom - 1 bedroom - Sleeps 6 - 2 Twin Beds ![Standard Room (Japanese-Western Style. 2 Twin Beds and 2 Futon Beds)](https://images.trvl-media.com/lodging/12000000/11790000/11786300/11786216/74b045c2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room (Japanese-Western Style. 2 Twin Beds and 2 Futon Beds) ### Highlights Separate sitting area Air conditioning Refrigerator LCD TV Blackout drapes/curtains Down duvet Premium bedding Bidet - Sleeps 7 - 2 Twin Beds and 2 Twin Futons ![Executive Family Suite, Japanese-Western Style, 2 Twin Beds and 4 Futon Beds, Mountain View](https://images.trvl-media.com/lodging/12000000/11790000/11786300/11786216/ade08436.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Family Suite, Japanese-Western Style, 2 Twin Beds and 4 Futon Beds, Mountain View ### Highlights Separate sitting area Air conditioning Refrigerator LCD TV Blackout drapes/curtains Down duvet Premium bedding Bidet - Sleeps 9 - 2 Twin Beds and 4 Twin Futons ![Classic Room (2 Twin Beds and 1 Sofabed)](https://images.trvl-media.com/lodging/12000000/11790000/11786300/11786216/35ecf86b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Room (2 Twin Beds and 1 Sofabed) ### Highlights Separate sitting area Air conditioning Refrigerator LCD TV Blackout drapes/curtains Down duvet Premium bedding Bidet - Sleeps 6 - 2 Twin Beds and 1 Twin Sofa Bed ![Classic Room (2 Twin Beds,1 Sofabed and 1 Extra bed)](https://images.trvl-media.com/lodging/12000000/11790000/11786300/11786216/821b8496.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Room (2 Twin Beds,1 Sofabed and 1 Extra bed) ### Highlights Separate sitting area Air conditioning Refrigerator LCD TV Blackout drapes/curtains Down duvet Premium bedding Bidet - Sleeps 6 - 2 Twin Beds and 1 Twin Sofa Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FKofu-Hotels-Royal-Hotel-YATSUGATAKE.h11786216.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FKofu-Hotels-Royal-Hotel-YATSUGATAKE.h11786216.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C35.88680%2C138.40839&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=UT9pTL6joZIPvTz4wop1nf4OTYQ=) 8240-1039 Nishiide, Oizumi-cho, Hokuto, 409-1501 #### What's nearby - Kiyosato Museum of Photographic Arts - 6 min drive - 4.4 km - Kiyosato Highland Park - 6 min drive - 6.3 km - Hall of Halls - 8 min drive - 8.0 km - Hirayama Ikuo Silk Road Museum - 9 min drive - 6.6 km - Nakamura Keith Haring Collection - 16 min drive - 14.5 km #### Getting around - Kai-Ōizumi Station - 17 min walk #### Restaurants - ‪Coucou CAFE - ‬5 min walk - ‪il nonno pizzeria - ‬11 min walk - ‪パン食堂 PUT - ‬18 min walk - ‪八ヶ岳パイ工房 - ‬6 min drive - ‪コパン北杜店 - ‬3 min drive ## About this property ### Grand Mercure Yatsugatake Resort & Spa Upscale family-friendly hotel near Doryu Waterfall Located close to Kiyosato Highland Park and Seisen Footbath, Grand Mercure Yatsugatake Resort & Spa provides an indoor mineral hot spring (onsen), a garden, and a playground. Treat yourself to a massage or other spa services. Stay connected with free in-room WiFi, and guests can find other amenities such as an arcade/game room and a library. You'll also find perks like: - Free self parking - Buffet breakfast (surcharge), free train station pick-up, and hot springs on site - An outdoor tennis court, an electric car charging station, and a vending machine Room features All 250 rooms have comforts such as premium bedding and air conditioning, as well as perks like free WiFi and separate sitting areas. Extra amenities include: - Bidets, shower/tub combinations, and free toiletries - 32-inch LCD TVs with cable channels - Separate sitting areas, refrigerators, and daily housekeeping ### All-inclusive details All-inclusive room rates at Grand Mercure Yatsugatake Resort & Spa are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply). ### Awards and affiliations This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests. ## Similar properties ![Front of property - evening/night](https://images.trvl-media.com/lodging/40000000/39810000/39807100/39807026/5ea4e9db.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Izumigo Kiyosato Kogen Hotel Hokuto - Parking included - Free WiFi - Restaurant - Air conditioning 8.8 Excellent 126 reviews CA $131 CA $148 total Nov 13 - Nov 14 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-13&endDate=2025-11-14&selected=39807026&PinnedHotelID=39807026&HadPinnedHotel=true®ionId=-1&adults=2) ![Bed sheets](https://images.trvl-media.com/lodging/10000000/9630000/9623000/9623000/816ff678.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Izumigo AMBIENT Yatsugatake Cottage Hokuto - 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Pet-friendly - Parking included - Free WiFi - Breakfast available 9.8 Exceptional 12 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-13&endDate=2025-11-14&selected=100469890&PinnedHotelID=100469890&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/32000000/31510000/31508100/31508089/w2478h2250x261y0-cb97a5e2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Country Inn Orchard House Hokuto - Parking included - Free WiFi - Air conditioning - Housekeeping 9.8 Exceptional 32 reviews CA $156 CA $172 total Nov 14 - Nov 15 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-15&selected=31508089&PinnedHotelID=31508089&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/18000000/17260000/17251100/17251055/5acb2c93.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Blue in Green Hokuto - Parking included - Free WiFi 9.6 Exceptional 21 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-13&endDate=2025-11-14&selected=17251055&PinnedHotelID=17251055&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/118000000/117820000/117817400/117817392/c6ec1a99.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Yatsugatake Kogen Lodge Minamimaki - Parking included - Free WiFi - Restaurant - Air conditioning 9.0 Wonderful 2 reviews CA $176 CA $195 total Nov 18 - Nov 19 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-18&endDate=2025-11-19&selected=117817392&PinnedHotelID=117817392&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi and wired internet ### Parking and transportation - Electric car charging station on site - Free train station pick-up shuttle from 8:30 AM to 5:30 PM - Train station shuttle on request - Free self parking on site - Wheelchair-accessible parking available ### Food and drink - Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: JPY 3,800 for adults and JPY 3,800 for children - A restaurant ### Restaurants on site - Le SENSORIEL ### Things to do - Arcade/game room - Free children's club - Full-service spa - Hot springs - Library - Outdoor tennis court - Playground - Ski passes - Ski storage ### Family friendly - Arcade/game room - Baby toys - Children's games - Children's toys - Free children's club - In-room refrigerator - Laundry facilities - Playground ### Conveniences - 24-hour front desk - Free newspapers in lobby - Gift shop/newsstand - Guidebooks - Laundry facilities - Luggage storage - Safe at front desk - Vending machine ### Guest services - Change of bedsheets (on request) - Housekeeping (daily) - Wedding services ### Business services - Coworking space ### Outdoors - Garden - In a nature reserve - In the mountains - On the boardwalk/promenade ### Full-service spa - Hot springs - Massage - Public indoor mineral hot springs (onsen) - Public outdoor mineral hot springs (onsen) - Separate men/women areas in public bath - Yukata (Japanese robes) ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Thin carpet in room - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible business center - Wheelchair-accessible lounge - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible path to elevator - Wheelchair-accessible registration desk - Wheelchairs on site ### More - 7 floors - Ballroom - Banquet hall - Designated smoking areas ## Room amenities ### Bedroom - Blackout drapes - Down comforter - Premium bedding ### Bathroom - Bidet - Free toiletries - Hair dryer - Shampoo - Shower/bathtub combination - Slippers - Soap - Toilet paper - Toothbrush and toothpaste - Towels provided ### Entertainment - 32-inch LCD TV with cable channels ### Food and drink - Refrigerator ### More - Air conditioning - Desk - Iron/ironing board on request - Phone - Safe - Separate sitting area - Window screens ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: midnight ### Check-out Check-out before 11:00 AM ### Special check-in instructions Front desk staff will greet guests on arrival at the property For any questions, please contact the property using the information on the booking confirmation ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Child's Club Card: JPY 0 per night, (up to 5 years old) We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: approximately JPY 3800 for adults and JPY 3800 for children The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash Cashless transactions are available Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Additional fees may apply to children for items such as extra bedding and meals. ### We should mention The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file A car is not required for transportation to and from this property Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Yatsugatake Royal Hotel Hokuto Yatsugatake Royal Hotel Yatsugatake Royal Hokuto Yatsugatake Royal Yatsugatake Royal Hotel Japan/Hokuto Royal Hotel YATSUGATAKE Hokuto Royal YATSUGATAKE Hokuto Royal YATSUGATAKE Royal Hotel YATSUGATAKE Mercure Yatsugatake & Hokuto Grand Mercure Yatsugatake Resort Spa Grand Mercure Yatsugatake Resort & Spa Hotel Grand Mercure Yatsugatake Resort & Spa Hokuto Grand Mercure Yatsugatake Resort & Spa Hotel Hokuto ## Frequently asked questions ### Is Grand Mercure Yatsugatake Resort & Spa pet-friendly? > No, only service animals are welcome at the property. ### How much does it cost to stay at Grand Mercure Yatsugatake Resort & Spa? > As of Oct 30, 2025, prices found for a 1-night stay for 2 adults at Grand Mercure Yatsugatake Resort & Spa on Nov 17, 2025 start from CA $95.11, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Kofu-Hotels-Royal-Hotel-YATSUGATAKE.h11786216.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### How much is parking at Grand Mercure Yatsugatake Resort & Spa? > Self parking is free at this property. ### What time is check-in at Grand Mercure Yatsugatake Resort & Spa? > Check-in start time: 3:00 PM; Check-in end time: midnight. ### What time is check-out at Grand Mercure Yatsugatake Resort & Spa? > Check-out is at 11:00 AM. ### Are there all-inclusive benefits at Grand Mercure Yatsugatake Resort & Spa? > Some rate plans available at this hotel are all-inclusive. ### Where is Grand Mercure Yatsugatake Resort & Spa located? > This family-friendly Hokuto hotel is located on the boardwalk/promenade, 2.8 mi (4.5 km) from Doryu Waterfall, and within 6 mi (10 km) of Kiyosato Highland Park and Seisen Footbath. Hirayama Ikuo Silk Road Museum and Nakamura Keith Haring Collection are also within 9 mi (15 km). Kai-Ōizumi Station is 17 minutes by foot. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Grand Mercure Yatsugatake Resort & Spa Reviews 8.2 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.2 Cleanliness ### 7.2 Location ### 8.0 Staff & service ### 7.8 Eco-friendliness ### 7.8 Property conditions & facilities 10 - Excellent 170 8 - Good 150 6 - Okay 54 4 - Poor 27 2 - Terrible 13 ### 10/10 Excellent #### Nathan Oct 2, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Wonderful activities for the kids and a fabulous breakfast. We greatly enjoyed our stay! ##### Nathan Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Otieno Sep 12, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Fantastic star gazing ##### Otieno Stayed 6 nights in Aug 2025 ### 8/10 Good #### Kohei Aug 1, 2025 Liked: Property conditions & facilities Disliked: Cleanliness Good for the remaining day to stay ##### Kohei Stayed 2 nights in Jul 2025 ### 8/10 Good #### HIROSHI Aug 29, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Some entertainment of Starry sky wad very unique. Food quality was very good. ##### HIROSHI Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Sara Aug 1, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Food is always fresh with local ingredients. Never fails to impress us. ##### Sara Stayed 1 night in Jul 2025 ### 6/10 Okay #### Patrick Sep 3, 2025 Liked: Staff & service Breakfast was great! Our floor just needs updating ##### Patrick Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Wai Lam Sep 4, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Rooms is clean and comfy. The Onsen is okay, just too many people go for Onsen at night time. Breakfast is good and lots of choice. This hotel is good for family with kids. Parking spaces is not enough. ##### Wai Lam Stayed 2 nights in Sep 2025 ### 8/10 Good #### Sara Mar 29, 2025 Liked: Amenities Property is clean but dated. The indoor playground is wonderful for my kids. The buffet meals were great and had a wide variety. Definitely would recommend and come back. ##### Sara Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Daniel Jul 13, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great with 3 people ##### Daniel Stayed 1 night in Jun 2024 ### 10/10 Excellent #### Philippe Nov 14, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### great performance for the price Excellent breakfast with so many choices. Nice onsen; maybe a little bit low temperature for me, but I am guessing many non-Japanese will like that. ##### Philippe Stayed 1 night in Nov 2023 ### 4/10 Poor #### Sylvia Jun 14, 2025 Disliked: Amenities Old rooms, a lot of Chinese Group, children and very loud. ##### Sylvia Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### TEPPEI Oct 13, 2024 Disliked: Amenities So everything are new and clean! ##### TEPPEI Stayed 1 night in Oct 2024 ### 10/10 Excellent #### Kazuki Oct 26, 2025 Liked: Cleanliness また泊まりに行きたい ##### Kazuki Stayed 1 night in Oct 2025 ### 10/10 Excellent #### natsuko Oct 25, 2025 Liked: Cleanliness, staff & service, property conditions & facilities 大満足です。子どもも帰りたくないと ##### natsuko Stayed 2 nights in Oct 2025 ### 2/10 Terrible #### TOSHIYUKI Oct 25, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities ラウンジ、子供の遊び場とても良かったです ##### TOSHIYUKI Stayed 1 night in Oct 2025 ### 8/10 Good #### Natsuki Oct 20, 2025 Liked: Staff & service, amenities, property conditions & facilities 子供の遊び場は充実しており、新しく出来た畳のエリアもおもちゃがたくさん置いてあり、子供達飽きずに過ごすことができました。平日利用だったので、ご飯も並ぶこともなくゆったりと過ごすことが出来ました。 山梨ワインのラインナップがよかったです！ ##### Natsuki Stayed 1 night in Oct 2025 ### 4/10 Poor #### yoshiko Oct 20, 2025 Disliked: Cleanliness, property conditions & facilities なし ##### yoshiko Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### Munehiro Oct 16, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 和食、洋食と種類が豊富だった 駐車場は広々としていた ##### Munehiro Stayed 1 night in Oct 2025 ### 6/10 Okay #### 里奈 Oct 16, 2025 子供達は遊べてよかったのですがお酒があまり美味しくなくて大人は残念でした。 ##### 里奈 Stayed 1 night in Oct 2025 ### 6/10 Okay #### sho Oct 15, 2025 子供向けの屋内施設が充実しており、ご飯も比較的美味しいです。 和式部屋でしたが ##### sho Stayed 1 night in Oct 2025 ### 6/10 Okay #### SHOKO Oct 13, 2025 Liked: Staff & service Disliked: Property conditions & facilities 昔のホテルをリノベーションしているようです、和室は畳等が古いようにおもえました。客室の便座の暖房がつかずとても冷たかったです。子供達は遊び場で十分に楽しめましたが、11時以降はラウンジも閉まり、朝昼もラウンジが開かないため、飲み物は水しかない状態でした。 ##### SHOKO Stayed 1 night in Oct 2025 ### 4/10 Poor #### 晴美 Oct 13, 2025 Liked: Cleanliness, staff & service 今年５月に淡路島を利用させて頂きまして、大変気に入り、迷わず今回八ヶ岳へ訪れました、食事バイキングはよいのですが、白米にがっかり(´・ω・｀)古米ですか？ジャーの蓋を開け匂い有り、味も…悪く朝食のお粥も匂い有りました！３度目の利用は無いと思います。 ##### 晴美 Stayed 1 night in Oct 2025 ### 8/10 Good #### yuka Oct 12, 2025 Liked: Amenities, property conditions & facilities 子どもが雨でも遊べる施設で探していたため、 たくさん遊べて満足。 ただ、リノベーションした場所との差を感じる汚れや、食べ放題の小学生料金が異様に高かったりと感じました。全然食べないお子様にはもったいなくて感じ、近くのレストランで十分だったかもと思いました。 ##### yuka Stayed 1 night in Oct 2025 ### 10/10 Excellent #### SATOSHI Oct 10, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 子供連れには最高かもしれない。 室内アスレチック、音楽ルーム、トレインルーム、漫画コーナーなどなど。 外にも林を散策できて、楽しかった。 周辺にそこまで観光するようなところが無いのが難点か。 ワインも飲めれば、ビールも飲める。 色々なお酒も飲み放題でたのしい。 唯一の気になった点は、レストランの中に扉開閉するところの段差が気になる。 食事提供場所が２ヶ所あるが、食事をするテーブルの場所と料理を取りに行く部屋の小さな段差で、カートに飲み物を置いておくと、確実に溢れる。 最後はカートを持ち上げてそこだけ移動した。 それ以外は、屋上の望遠鏡で土星をみたり、楽しく過ごせた。 ![](https://a.travel-assets.com/ugc/hotel-reviews/92591f30-19af-462d-ac49-a0d1f77a42bc-1760098763325.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/59571d23-0211-4229-b900-65283efee1ce-1760098763629.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/5585059c-761b-4b40-a6af-8a2f7bb7594a-1760098762573.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/f694a278-af82-47c9-b014-841019c323c7-1760098763461.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### SATOSHI Stayed 2 nights in Oct 2025 ### 8/10 Good #### KEI Oct 5, 2025 Liked: Cleanliness, amenities, property conditions & facilities 子供が楽しまれる施設！ ##### KEI Stayed 1 night in Oct 2025 ## 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